--- title: Prey Reviews meta\_title: 'Prey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how Prey works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 58 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Prey Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **instant and accurate tracking** of devices with Prey, enhancing security and recovery efforts. [(6 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865652&qs=pros-and-cons#reviews) Users appreciate the **effective device tracking** features of Prey, enhancing security and peace of mind across multiple devices. [(5 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1864949&qs=pros-and-cons#reviews) Users highlight the **instant device location tracking** of Prey, making recovery and monitoring straightforward and effective. [(5 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865235&qs=pros-and-cons#reviews) Users value the **ease of use** of Prey, enjoying efficient tracking and management of multiple devices effortlessly. [(4 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865464&qs=pros-and-cons#reviews) Users value the **enhanced search capabilities** of Prey, making device tracking and management efficient and effective. [(3 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865025&qs=pros-and-cons#reviews) Users face **connection issues** with Prey, making it hard to locate devices when they lack an internet connection. [(2 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339226&qs=pros-and-cons#reviews) Users note that **improvement needed** in Prey's functionality can complicate device location when offline or during setup. [(2 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339323&qs=pros-and-cons#reviews) Users lament the **lack of remote access** with Prey, as tracking hinges on an active internet connection. [(2 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2299475&qs=pros-and-cons#reviews) Users report **remote access issues** with Prey, especially when devices are offline or not receiving updates. [(2 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339422&qs=pros-and-cons#reviews) Users face challenges with **update issues** , as device tracking relies on an internet connection for effective recovery. [(2 mentions)](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1866212&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prey ##### 1. Tracking Users praise the **instant and accurate tracking** of devices with Prey, enhancing security and recovery efforts. [ See 6 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865652&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Instant Device Location and Check-In History That Helps Recover "Lost" Devices" What do you like about Prey? We may use Intune, yet adding location services on that, it takes forever by the time the device is located. With Prey, it is instantly and we also ge NL Nikko L. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Device Tracking That Delivers" What do you like about Prey? Accurate for tracking the device and monitoring them. ##### 2. Device Management Users appreciate the **effective device tracking** features of Prey, enhancing security and peace of mind across multiple devices. [ See 5 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1864949&qs=pros-and-cons#reviews) See Related User Reviews NL Nikko L. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Device Tracking That Delivers" What do you like about Prey? Accurate for tracking the device and monitoring them. ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you like about Prey? Search capabilities have significantly improved since 2020, enabling us to efficiently locate a device or the individual assigned to it. Additionally, ##### 3. Device Monitoring Users highlight the **instant device location tracking** of Prey, making recovery and monitoring straightforward and effective. [ See 5 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865235&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Instant Device Location and Check-In History That Helps Recover "Lost" Devices" What do you like about Prey? We may use Intune, yet adding location services on that, it takes forever by the time the device is located. With Prey, it is instantly and we also ge NL Nikko L. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Device Tracking That Delivers" What do you like about Prey? Accurate for tracking the device and monitoring them. ##### 4. Ease of Use Users value the **ease of use** of Prey, enjoying efficient tracking and management of multiple devices effortlessly. [ See 4 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865464&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Instant Device Location and Check-In History That Helps Recover "Lost" Devices" What do you like about Prey? We may use Intune, yet adding location services on that, it takes forever by the time the device is located. With Prey, it is instantly and we also ge ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you like about Prey? Search capabilities have significantly improved since 2020, enabling us to efficiently locate a device or the individual assigned to it. Additionally, ##### 5. Asset Management Users value the **enhanced search capabilities** of Prey, making device tracking and management efficient and effective. [ See 3 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1865025&qs=pros-and-cons#reviews) See Related User Reviews ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you like about Prey? Search capabilities have significantly improved since 2020, enabling us to efficiently locate a device or the individual assigned to it. Additionally, ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Small-Business (50 or fewer emp.) 5.0/5 "A missing phone was found" What do you like about Prey? Using a dashboard, you can track the location of all organizational phones while maintaining the privacy of every device ### 5 Cons or Disadvantages of Prey ##### 1. Connection Issues Users face **connection issues** with Prey, making it hard to locate devices when they lack an internet connection. [ See 2 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339226&qs=pros-and-cons#reviews) See Related User Reviews ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you dislike about Prey? The only potential concern to note is that improvements are most evident when a device is not receiving Prey updates. This situation can complicate ma ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Small-Business (50 or fewer emp.) 5.0/5 "A missing phone was found" What do you dislike about Prey? One thing I dislike about Prey is that its tracking features depend heavily on an active internet connection, which makes it difficult to locate a dev ##### 2. Improvement Needed Users note that **improvement needed** in Prey's functionality can complicate device location when offline or during setup. [ See 2 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339323&qs=pros-and-cons#reviews) See Related User Reviews ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you dislike about Prey? The only potential concern to note is that improvements are most evident when a device is not receiving Prey updates. This situation can complicate ma ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Small-Business (50 or fewer emp.) 5.0/5 "A missing phone was found" What do you dislike about Prey? One thing I dislike about Prey is that its tracking features depend heavily on an active internet connection, which makes it difficult to locate a dev ##### 3. Lack of Remote Access Users lament the **lack of remote access** with Prey, as tracking hinges on an active internet connection. [ See 2 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2299475&qs=pros-and-cons#reviews) See Related User Reviews ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Small-Business (50 or fewer emp.) 5.0/5 "A missing phone was found" What do you dislike about Prey? One thing I dislike about Prey is that its tracking features depend heavily on an active internet connection, which makes it difficult to locate a dev IA It a. Small-Business (50 or fewer emp.) 5.0/5 "PreyProject Tracks, Protects, and Delivers" What do you dislike about Prey? One drawback of PreyProject is that its recovery and tracking tools only work once the lost device connects to the internet. Until then, the system ca ##### 4. Remote Access Issues Users report **remote access issues** with Prey, especially when devices are offline or not receiving updates. [ See 2 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=2339422&qs=pros-and-cons#reviews) See Related User Reviews ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you dislike about Prey? The only potential concern to note is that improvements are most evident when a device is not receiving Prey updates. This situation can complicate ma ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Small-Business (50 or fewer emp.) 5.0/5 "A missing phone was found" What do you dislike about Prey? One thing I dislike about Prey is that its tracking features depend heavily on an active internet connection, which makes it difficult to locate a dev ##### 5. Update Issues Users face challenges with **update issues** , as device tracking relies on an internet connection for effective recovery. [ See 2 mentions ](https://www.g2.com/products/prey/reviews?filters%5Bsentiment_snippet%5D=1866212&qs=pros-and-cons#reviews) See Related User Reviews ![Debra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra F.") DF Debra F. Mid-Market (51-1000 emp.) 5.0/5 "Prey has assisted us in monitoring our computers that are on both short-term and long-term loan." What do you dislike about Prey? The only potential concern to note is that improvements are most evident when a device is not receiving Prey updates. This situation can complicate ma IA It a. Small-Business (50 or fewer emp.) 5.0/5 "PreyProject Tracks, Protects, and Delivers" What do you dislike about Prey? One drawback of PreyProject is that its recovery and tracking tools only work once the lost device connects to the internet. Until then, the system ca ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 12/12/2025 "Excellent control of devices, still waiting for more improvements" 5/5 What do you like best about Prey? the control of the devices and the tools currently available Review collected by and hosted on G2.com. What do you dislike about Prey? I would like it to have more options, I know you are working on improvements. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? in controlling the equipment when they are lost or the control when there is staff rotation or equipment loan Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 11/3/2025 "Easy to use, excellent performance and peace of mind" 5/5 What do you like best about Prey? the whole experience is simple, easy install on devices, the user interface is a breeze, tracking devices is quick and easy, it's all very simple and effective. Review collected by and hosted on G2.com. What do you dislike about Prey? very little to complain about, your device needs a signal, but that's a technical issue nothing to do with Prey itself. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? tracking mobile device workforce, providing security and peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile DW Danny W. IT Manager Mid-Market (51-1000 emp.) 3/14/2025 "Prey to track your devices" 5/5 What do you like best about Prey? The ability to track my devices no matter where they are. Review collected by and hosted on G2.com. What do you dislike about Prey? I've not found any downsides to using Prey. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? Prey allows us to track our devices no matter where they are in the world. If we have a device stolen we have the ability to track it, disable it and find it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chloe W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe W.") CW Chloe W. Content Producer Small-Business (50 or fewer emp.) 8/8/2024 "Gives me peace of mind at an affordable price" 5/5 What do you like best about Prey? I was traveling abroad with my laptop and was concerned about tracking it if it got stolen. I thought the software would be complicated and costly, but Prey was simple to set up, easy to use, and very affordable. I spoke with a representative over the phone about my needs; they didn't try to upsell me at all. They recommended the subscription I needed - the most affordable one - and were incredibly helpful. Review collected by and hosted on G2.com. What do you dislike about Prey? I honestly can't think of any. There's a lot of features on Prey and I only use the most basic ones though Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? Prey provides peace of mind regarding laptop security during travel, ensuring quick and efficient tracking in the event of theft. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 9/6/2024 "Good device tracker and protection software with some RMM" 4/5 What do you like best about Prey? Really easy to setup and use, we use it almost everyday to remotely restore PCs. Helps a lot with remote management OS support for majors distributions. Great Customer support Review collected by and hosted on G2.com. What do you dislike about Prey? Lacking common RMM features but workng towars it. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? As a 1 man shop for a company thatś WFA across several countries it has helped me and our organization to keep track and secure our devices and information with little asistance from our users. Being able to provide unattended installers has been a huge plus. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 8/23/2024 "What a life-saver!" 5/5 What do you like best about Prey? Being able to keep track of our devices is critical. Example: I was able to retrieve a phone left on a pharmacy counter in Hong Kong.. before we left the city. Review collected by and hosted on G2.com. What do you dislike about Prey? The update process is cumbersome.. one has to go to their website and manually download new versions and install for each device. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? Recovering lost devices, and "just in case" we have to deal with theft. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BL Brian L. I.T. Manager Mid-Market (51-1000 emp.) 8/15/2023 "Prey works for my company!" 5/5 What do you like best about Prey? There are a number of things to like about Prey. Ease of use Intuitive interface Email alerts Attractive pricing I've used Prey professionally and personally for a number of years and have never been disappointed. I've used it to recover company assets or as evidence of wrongdoing. I've used it to monitor whereabouts of drivers. I've used it to recover my daughter's stolen laptop. Review collected by and hosted on G2.com. What do you dislike about Prey? I've used Prey for a number of years and I honestly do not have a downside. I've never had trouble using the program; it's always been rock solid in performance. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? We have a maintenance garage which services our truck fleet. Due to the diagnostic software requirements, the laptops could not be placed onto our domain to be monitored. I installed an instance of Prey on each one. Only one laptop went missing and was quickly discovered at one of the techs home. Now everyone knows the devices are being "tracked". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile PH Phil H. Small-Business (50 or fewer emp.) 8/9/2023 "Recovering lost/stolen/missing equipment" 5/5 What do you like best about Prey? I've used Prey to successfully recover lost and stolen equipment on two instances. A former employee falsely claimed to have returned his company laptop. We were able to geolocate it to his home and send him timestamped photos of him still using it in his living room. He was told to bring it over within the hour or hand it to the police when they arrived. He wisely chose to return it. In a second instance, an employee returned home from an extended business trip to find her laptop missing. We were able to place its last location in an airport terminal, and she remembered using it at a cafe while waiting for a flight. And fortunately had a credit card receipt with the name of the cafe. We reached out to the manager, who had the laptop and promised to hold it for her. When the employee returned to that city a few weeks later, she was able to retrieve the laptop, and was delighted to have it back. In both cases, this was extremely easy to do. I use Prey myself and recommend it for my business clients. (I'm an IT consultant) Review collected by and hosted on G2.com. What do you dislike about Prey? I don't think this is Prey's fault, but the accuracy of the geolocation information is highly variable. Sometimes its spot on, but in some cases, its thrown off by bad info from the ISP, or perhaps misinterpreted due to the use of a VPN Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? It helps is locate and recovery missing/lost/stolen equipment, and if necessary remotely erase sensitive information from devices that cannot be recovered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TP Tim P. Small-Business (50 or fewer emp.) 8/2/2023 "Set it and forget it device security" 5/5 What do you like best about Prey? Quick to setup and easy to use. Makes my employees feel like they can take the devices home and if something happens we can recover it quickly. It adds a level of security that just lets me sleep at night. I get notifications all the time from google about strange logins (we do a lot on vpns and people go on vacation/visit friends etc) it's nice to cross reference it with the gear and know that someone is indeed logging in and I can ask my employees if everything is ok. Review collected by and hosted on G2.com. What do you dislike about Prey? Sometimes it's not the best when I reformat systems. Sometimes we give systems to interns / lend out to developers and for some reason or another we need to format the systems. When we do that the mac address is still in there but it kinda freaks out the system. So I have to add the new one then delete the old one and it takes time to update. ALSO I would LOVE to have a linux version for our servers. We have some that we lend to show, shoots, or go on lease for clients and I want to be able to put prey on so I can control what they do / and take the equiptment. It would also be nice to have a team breakdown. For example our dev phones pretty much stay in office so if I could fence them it would be good and the same with our current windows servers at the datacenter. If they move I need to know like NOW. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? Security in a ton of different ways, everything from asset recovery to data security. It's nice to know if a device goes rogue I can just wipe it and let the police recover them later. Our IP is worth worlds more than a phone or laptop. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bryan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan W.") BW Bryan W. IT Specialist Small-Business (50 or fewer emp.) 8/2/2023 "Great software for keeping track of machines and giving peace of mind." 5/5 What do you like best about Prey? I love the ability to track our devices. We have users in a couple different states that I can't manage in person. Having Prey installed on them helps me know that they are safe should they be stolen. Review collected by and hosted on G2.com. What do you dislike about Prey? Honestly the only complaint I have is that the installation and uninstall process bugs out sometimes and fails. Or the software fails to update and gets disconnected from the servers (Very rare and possbly limited to our environment). Not a big deal as I have other management software to resolve it but I would like it to be a little more stable in that regard. Review collected by and hosted on G2.com. What problems is Prey solving and how is that benefiting you? It is keeping track of our devices physical location and allows me to lock them down or wipe them if needed. The ability to mark the device missing and get constant reports when it is onlline is very helpful in determining what I need to do next. Review collected by and hosted on G2.com. 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