Prevail Case Management System Reviews & Product Details

Prevail is very easy to use and implementation was simple with the help of customer support. It is used all day every single day and the features it has are great. You can make changes and tailor it to your company's specific needs, which is great. It integrates perfect with other software programs we use like Outlook and others so that also makes it so much better Review collected by and hosted on G2.com.

I do not think I can think of anything right now I dislike or would change, maybe just when changing user settings for backgrounds and stuff, if it would no longer freeze my program. I haven't tried it lately due to the fear of freezing so I am unsure if that was fixed Review collected by and hosted on G2.com.

I use Prevail Case Management System to help manage my daily case load. I like how it organizes my cases and pertinent information related to them. What I like the most about Prevail is that it is very user-friendly. It definitely helps me access everything I need for a case in one spot. Review collected by and hosted on G2.com.

I feel like it's not as updated as other case management systems. I feel like Prevail can have more tools to easily have all the case management details in one place. Review collected by and hosted on G2.com.

Prevail helps us keep our client's files in order. You can tell right away if a case file is open or closed and what status they are in. Review collected by and hosted on G2.com.

Sometimes we have issues with other software that we use that does not port well with Prevail and sometimes it will not show up or will show up in multiples. Review collected by and hosted on G2.com.

I like having all of the cases and profiles together in a space where everyone on my team can have access to it. Review collected by and hosted on G2.com.

I don't like the complications with connections that happen sometimes often. Review collected by and hosted on G2.com.

I like all of the customizable reports and other things we can do with Prevail. It helps me stay on top of numbers and tasks. Review collected by and hosted on G2.com.

Nothing that I dislike about Prevail Case Management System. Review collected by and hosted on G2.com.

I feel like it is safe to use and confidential. It has many features. Review collected by and hosted on G2.com.

It does look hard to understand until you get used to using it. Review collected by and hosted on G2.com.

I used the Prevail case management system for two years before the firm switched over to another online based platform. I enjoyed using Prevail because it was easy to use, easy to learn, and easy to manage. I used it on a daily basis and it had a ton of features that were helpful to managing a heavy workload. Review collected by and hosted on G2.com.

Sometimes the platform would randomly crash and you would have to do everything you did again. It also was extremely time-consuming having to manually enter everything into Prevail so that we could keep records updated on what was done for each file. Review collected by and hosted on G2.com.

I like that I have a place to make notes and keep track of all my cases Review collected by and hosted on G2.com.

It is outdated and there are not enough organization tools Review collected by and hosted on G2.com.

It is streamlined and organized. I can find items I am looking for without too much issue. Review collected by and hosted on G2.com.

NO complaints. I love this program and would recommend it. Review collected by and hosted on G2.com.

The new texting feature with clients is really helpful. Review collected by and hosted on G2.com.

Sometimes the history section shows wrong case emails are attached, and when you open them its a different email - the email heading is incorrect. Review collected by and hosted on G2.com.