Ease of use, great google indexing and affordable. Review collected by and hosted on G2.com.
I really don't have a downside to this service Review collected by and hosted on G2.com.
If a client wants to have the press release land in Benzinga or MarketWatch, their best shot is with PRUnderground, hands down. Also, the UI isn't confusing like some other distributors. It's straight and to the point. Review collected by and hosted on G2.com.
More multimedia options and controls would be nice, but it's far from a dealbreaker. Review collected by and hosted on G2.com.
Very responsive staff. Good communication and reporting. Review collected by and hosted on G2.com.
Can't think of anything. Maybe cheaper basic packages for start-ups would help. Review collected by and hosted on G2.com.
It was the pricing but........there is NOTHING I like about this company Review collected by and hosted on G2.com.
Where do I start on my list of dislikes:
1. Poor customer service
2. Paid extra for additional distributions and NONE of it was honored
3. Even the wire services listed NEVER were on the report
4. I had a release set to go out on a Saturday and it was NEVER sent
5. You get what you pay for
6. Gave this company multiple changes to prove to me I should use them and NOTHING...
7. I will be contacting my cc company with all my documentation
8. Should have known better with all the spelling typo errors on the site.
9. DO NOT WASTE YOUR TIME or MONEY here Review collected by and hosted on G2.com.
Fast to respond. Easy to use platform. Also, I had a discount code and price is competitive. Review collected by and hosted on G2.com.
I have embedded an image within an article, and the preview looks fine. However, when the article is published, substantial spacing is added and looks very weird on mobile. We have asked support to fix the issue but they couldn't fix it. Review collected by and hosted on G2.com.
The ease of copy and paste information.
The ability to select categories of news segments
The ability to choose regions of news distribution Review collected by and hosted on G2.com.
Sometimes large photos are difficult to upload but its getting better ande accepting more and higher res as the platform develops more and more Review collected by and hosted on G2.com.
The ability to submit ad-hoc press releases at any time and have them published to PR Newswire and be syndicated to 100+ publications is worth five times the cost.
The customer service is really impressive as well. I recently had to rescind a release before it was scheduled for distribution. The team at PR Underground promptly resolved my concerns, held the release, and was gracious when it was time to go to press -- updating the release quickly. Review collected by and hosted on G2.com.
The interface has a slightly dated feel. But I'm not paying for a pretty UI. I want results, and PR Underground delivers. Review collected by and hosted on G2.com.
Easy to upload platform and good distribution Review collected by and hosted on G2.com.
The review process takes a little long, would like to see a review in an hour or so, similar to constant contact so something can go out same day. Review collected by and hosted on G2.com.
Our first video review - thanks Lara! We were surprised and happy to see it on our profile and appreciate your feedback. Hopefully we can continue to improve the service to meet your needs while keeping it all affordable and easy-to-use.
PR Underground is a cost effective way to get solid coverage on the wire. The customer service is solid and it really represents a great value for smaller brands that aren't using Cision on a broad level. Review collected by and hosted on G2.com.
The UX on the site isn't the best, but it's still worth tolerating given the cost savings. Review collected by and hosted on G2.com.
The quality of the pickups is phenomenal. Every time we submit a story, we receive a good amount of pickups from good news sources. Customer service is also really great (on par with the pickup quality). Review collected by and hosted on G2.com.
We've been a customer with PR Underground for a few years and we were pretty disappointed when the pricing rose this year. While the pickup quality is good, we act on behalf of our clients and it was difficult to explain the increase in pricing. Review collected by and hosted on G2.com.
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