Postcoder Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users. (18 mentions)

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease. (11 mentions)

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly. (7 mentions)

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly. (7 mentions)

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service. (7 mentions)

Users find the pricing expensive, wishing for more affordable options and a better credit system. (5 mentions)

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience. (3 mentions)

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder. (2 mentions)

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support. (2 mentions)

Users find it challenging to perform admin controls, particularly with user management and team collaboration. (2 mentions)

5 Pros or Advantages of Postcoder

1. Ease of Use

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users.

See 18 mentions

See Related User Reviews

Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

2. API Integration

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you like about Postcoder?

Up to date Royal Mail database which ensures accurate addresses. API is modern and developer friendly

Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

3. Accuracy

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly.

See 7 mentions

See Related User Reviews

Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

Adam B.

5.0/5

"Seamless ERP Integration, Spotless Performance"

What do you like about Postcoder?

I've been using Postcoder for over 5 years now, and it just works without any issues. It's simple to configure, and my sales and delivery team use it

4. Customer Support

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly.

See 7 mentions

See Related User Reviews

Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

Gerry O.

5.0/5

"Simple to use API, Excellent Support"

What do you like about Postcoder?

I found Postcoder easy to setup and we utilise the API to retrieve and confirm Eircodes (Irish post codes). The graphical user interface (GUI), is wel

5. Easy Setup

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service.

See 7 mentions

See Related User Reviews

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

5 Cons or Disadvantages of Postcoder

1. Expensive

Users find the pricing expensive, wishing for more affordable options and a better credit system.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you dislike about Postcoder?

More expensive that some other competitors, though it does tick more boxes than competitors

Simon M.

Small-Business (50 or fewer emp.)

4.5/5

"Does exactly what you need it to do"

What do you dislike about Postcoder?

Would love it to be cheaper but wouldnt change anything else

2. Insufficient Information

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience.

See 3 mentions

See Related User Reviews

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It just works for us!"

What do you dislike about Postcoder?

We're using postcoder for a long time now, i'd like that if we ever run into an insufficient credit issue - it will add some to keep us going until it

3. Data Management

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder.

See 2 mentions

See Related User Reviews

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

4. Difficulty

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Fair Lookup Rates and Straightforward, Non-Pushy Sales"

What do you dislike about Postcoder?

Having to set up identifiers when providing the software for third parties is something we run into often. Doing this in the portal is easy enough, bu

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

5. Limited Admin Control

Users find it challenging to perform admin controls, particularly with user management and team collaboration.

See 2 mentions

See Related User Reviews

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

Joshua G.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder - Best in class address lookup tooling"

What do you dislike about Postcoder?

Not clear how to add other members of my team there, it'd be good to allow other members of my organisation to manage it. Could just be something I've

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/15/2024

"Perfect for UK postcode lookups"

4.5/5

What do you like best about Postcoder?

Easy to use API that's fast and reliable, reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Email alerts for increases in usage can be overzealous (e.g. alert because a site has used 10 lookups in one day instead of the usual 1 or 2 lookups). Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

We're very pleased to hear that you find our API easy to use and reliable, and that it has been beneficial for your clients. We appreciate your feedback about the email alerts - we'll take it into account as we refine our notification system.

In the meantime, email alerts can be updated in the Postcoder Admin Area if you wish, follow Account Settings > Alerts to customise the trigger point for receiving high usage alerts. Please get in touch with our Sales team sales@alliescomputing.com if you need assistance with this.

Many thanks for taking the time to leave a review!

Will M.

IT Operations Director

Enterprise (> 1000 emp.)

5/29/2024

"Straightforward and easy to use"

4/5

What do you like best about Postcoder?

The dashboard is a clean dashboard, clearly shows the usage of the credits. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

The date selection of the usage dashboard is not that intuitive, it took me a couple of goes to work out how to select a start and end date, but that may be just me.

Also, the show all requests drop down seems to be showing all the same requests for each category i.e. if I select address lookup and then select bank validation, the daily numbers are the same - then the daily numbers are the same for the other categories such as email validation, OTP validation etc. Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder

edit

Hi Will, many thanks for your feedback. Your comments really helps us to continually improve our services, so are very much appreciated.

Edit - 31/05/2024: Hi Will, you will be pleased to hear we have now resolved the issue around the usage categories within the admin area. Please do feel free to contact me direct at garrie.clayton-flatt@alliescomputing.com should you wish to discuss this further or if you have any further comments regarding the admin area.

jack c.

Administrator

Maritime

Mid-Market (51-1000 emp.)

9/3/2024

"Easy to use and works very well"

3.5/5

What do you like best about Postcoder?

ease of use and simple layout. the overall system is very good and fits the requirments of our company perfectly Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

can feel a bit limited in options but this is mainly due to the size of our business and teh comparison of what we use to the offers being sold on thewebsite Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Jack, thanks for taking the time to leave a review. We're glad to hear that you find Postcoder easy to use and that it fits the requirements of your company well. If you'd like to explore additional Postcoder features, feel free to get in touch with our Sales team (sales@alliescomputing.com) who would be delighted to get you up and running.

Stuart T.

Head of Technology

Small-Business (50 or fewer emp.)

11/7/2024

"Great!"

4.5/5

What do you like best about Postcoder?

Ease of use and the fact we dont get any issues Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

None that am aware of altough discount woudl eb a benifit Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Stuart. We're glad to hear that you find Postcoder easy to use and reliable! Many thanks for taking the time to leave us a review.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/14/2024

"Easy to use, reliable and quick"

4.5/5

What do you like best about Postcoder?

The excellent API documentation. They have an extensive range of API services available and the implementation is easy with their accurate documentation Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I've never liked the credit package model, having to buy a specific amount of lookups in advance. A pay for what you use monthly billing cycle would be far better Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Thank you for the positive feedback on our API documentation and services, we're particularly pleased to hear you find our documentation accurate and useful. We appreciate your input on the credit package model and will consider it for future enhancements. We do have a monthly billing option, with a fixed amount of credits per month and excess use available. Please get in touch with our Sales team and they will be happy to help you get on a plan that best meets your needs. Thank you for taking the time to leave a review.

Alan B.

Head of IT Development

Mid-Market (51-1000 emp.)

5/30/2024

"Great API services from a helpful team"

5/5

What do you like best about Postcoder?

Allies provides detailed documentation for their products, which makes them easy to implement. We have had a consistent uptime whenever we have deployed a product tapping into their API, and they are used daily as part of our core business processes. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing i can think of. Our account manager has always been helpful whenever I've been in touch. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Alan, thank you for recommending Postcoder! We're glad to have been able to solve the issues you faced with your previous service and provide a more efficient and cost-effective solution.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/8/2024

"Good Experience with PostCoder"

4/5

What do you like best about Postcoder?

Postcoder is very basic and easy to use, easy to implement over other postcode searches we've used.

Any of our developers are able to pick this up and use it within our code base.

Email alerts when over credit use. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Some of the reporting is hard to read or understand. Especially the credit usage. I receive emails saying our credit usage is high but unable to see where and why easily in their reports dashboard. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Thank you for sharing your positive experience with Postcoder. We're pleased to hear that it has been easy to use for your developers and beneficial for your users. Thank you for sharing your concerns about the reporting and credit usage, and we will take this feedback into consideration for future improvements. If you'd like to speak to us directly about this, please email support@alliescomputing.com. We appreciate your support.

Grazyna W.

Finance Manager

Mid-Market (51-1000 emp.)

9/3/2024

"Great service"

5/5

What do you like best about Postcoder?

Easy to set up & easy to use. Brilliant customer service. Always happy to help and support. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

nothing, all good really good service and all easy Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Grazyna, thank you for your positive feedback! We're glad to hear that you find Postcoder easy to set up and use, and that you've had a great experience with our customer service team. We appreciate your support!

Geoff C.

Sales Operations Manager

Mid-Market (51-1000 emp.)

11/14/2024

"Postcoder is easy"

4.5/5

What do you like best about Postcoder?

Easy to implement, even for a non-developer and easy to operate on site. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing that has prevented us using it effectively, to date. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Geoff, we appreciate your review! It's great to know that Postcoder has been easy to use, particularly as a non-developer, and has helped improve the accuracy of your form submission data. Thanks for taking the time to share your thoughts.

Niamh K.

Head of Marketing and Digital Transformation (prev Head of Digital Transformation)

Mid-Market (51-1000 emp.)

7/9/2024

"Excellent product"

5/5

What do you like best about Postcoder?

It ensures that the addresses our customers enter are correct and standardised. This has drastically cut down on errors and improved our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I haven't found any downsides to Postcoder. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

We're thrilled to hear that Postcoder has been such a valuable tool for ensuring accurate and standardized addresses for your customers. Thank you for sharing your positive experience Niamh!