Postcoder Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users. (18 mentions)

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease. (11 mentions)

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly. (7 mentions)

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly. (7 mentions)

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service. (7 mentions)

Users find the pricing expensive, wishing for more affordable options and a better credit system. (5 mentions)

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience. (3 mentions)

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder. (2 mentions)

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support. (2 mentions)

Users find it challenging to perform admin controls, particularly with user management and team collaboration. (2 mentions)

5 Pros or Advantages of Postcoder

1. Ease of Use

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users.

See 18 mentions

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Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

2. API Integration

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you like about Postcoder?

Up to date Royal Mail database which ensures accurate addresses. API is modern and developer friendly

Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

3. Accuracy

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly.

See 7 mentions

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Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

Adam B.

5.0/5

"Seamless ERP Integration, Spotless Performance"

What do you like about Postcoder?

I've been using Postcoder for over 5 years now, and it just works without any issues. It's simple to configure, and my sales and delivery team use it

4. Customer Support

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly.

See 7 mentions

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Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

Gerry O.

5.0/5

"Simple to use API, Excellent Support"

What do you like about Postcoder?

I found Postcoder easy to setup and we utilise the API to retrieve and confirm Eircodes (Irish post codes). The graphical user interface (GUI), is wel

5. Easy Setup

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service.

See 7 mentions

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James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

5 Cons or Disadvantages of Postcoder

1. Expensive

Users find the pricing expensive, wishing for more affordable options and a better credit system.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you dislike about Postcoder?

More expensive that some other competitors, though it does tick more boxes than competitors

Simon M.

Small-Business (50 or fewer emp.)

4.5/5

"Does exactly what you need it to do"

What do you dislike about Postcoder?

Would love it to be cheaper but wouldnt change anything else

2. Insufficient Information

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience.

See 3 mentions

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James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It just works for us!"

What do you dislike about Postcoder?

We're using postcoder for a long time now, i'd like that if we ever run into an insufficient credit issue - it will add some to keep us going until it

3. Data Management

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder.

See 2 mentions

See Related User Reviews

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

4. Difficulty

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support.

See 2 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Fair Lookup Rates and Straightforward, Non-Pushy Sales"

What do you dislike about Postcoder?

Having to set up identifiers when providing the software for third parties is something we run into often. Doing this in the portal is easy enough, bu

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

5. Limited Admin Control

Users find it challenging to perform admin controls, particularly with user management and team collaboration.

See 2 mentions

See Related User Reviews

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

Joshua G.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder - Best in class address lookup tooling"

What do you dislike about Postcoder?

Not clear how to add other members of my team there, it'd be good to allow other members of my organisation to manage it. Could just be something I've

Verified User in Retail

Mid-Market (51-1000 emp.)

2/18/2025

"Postcoder delivers accurate data, great support, and a smooth experience"

5/5

What do you like best about Postcoder?

We tried a number of different address lookup services before deciding to go with Postcoder. Not only did we receive the most accurate address and location data from postcoder, but the help we received from the support team (especially Kit) and the easy to navigate admin portal made it an easy decision. The API is fast to respond to requests. We haven't had any issues since switching to Postcoder Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

If I had to point out a downside, it would be that we didn't have enough credits to for our testing, so we had to request more. However the support team was quick to fix this issue for us Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

edit

Hi, we're delighted to hear that you're pleased with the accuracy of our data and the level of service we provide. And thank you for your feedback about the credits available for testing; we will take that into consideration when we review this process.

Jim F.

CEO & Founder

Small-Business (50 or fewer emp.)

11/11/2024

"Really easy to implement with strong coverage and data quality"

5/5

What do you like best about Postcoder?

Ease of use of their APIs, was simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Find the billing challenging (lots of prompts to top up), but its all good. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Jim, we're delighted to hear that you found Postcoder easy to use and you're achieving better conversion rates because of it. Thanks for your feedback about billing prompts, we'll take that into consideration as we review the billing processes. Our Sales team are always happy to help if you think that you could benefit from being on a different billing package, feel free to get in touch with them on sales@alliescomputing.com. Thank you for taking the time to leave a review.

Richard C.

Small-Business (50 or fewer emp.)

5/20/2025

"Great product which integrates into our Orderwise system and saves time and improves efficiency !"

5/5

What do you like best about Postcoder?

Ease of use & Price. Great system that integrates well. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

There's really nothing we dislike about the software. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

edit

Hi Richard, thanks for your review. We're really glad you are pleased with Postcoder; it's nice to receive a review which is clear and concise!

Stephen B.

Technical Lead

Renewables & Environment

Small-Business (50 or fewer emp.)

6/14/2024

"99.99% reliable service, short term caching recommended."

5/5

What do you like best about Postcoder?

Works well, response is fast and in at least 5 years of use I think there has only been 1 issue which prevented postcode lookups from the service.

UI is clear and easy to use, and recently been improved.

There is also an api endpoint which you can connect your monitoring system to so you can track remaining credits along with your other key system metrics.

Lots of extra info like latitude, longitude, udprn, etc. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

1. The JSON endpoint for monitoring required contacting support to find out about, after an incident when we ran out of credits. Docs have been updated, it's part of the /status request.

2. When you need to change payment method you have to purchase a new pack and set it up as auto top up, and then delete the original auto top package - rather than just being able to update your card details.

3. Not sure if there is a caching mechanism meaning that if you are not proactive a single user, or bad bit of code, can burn your credits down quite a bit on the same lookup.

4. Some postcodes have more addresses than the max response, another little gotcha. Be sure to check for the paging key which only appears when this is the case! Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Stephen, thank you for your review and taking the time to share your thoughts. Glad to hear you find the UI easy to use and the response fast, and that you've seen improvement over the last 5 years. We're always working to improve our documentation too, and we take all user feedback into account. I've included a link below to the pagination section of our docs in case anyone else has a similar issue. We are also currently working to simplify the process of updating payment methods - I appreciate it's a current pain point! Many thanks again for your review.

See how Postcoder improved

Chris P.

Technical Director

Small-Business (50 or fewer emp.)

8/27/2024

"Postcoder works well"

4.5/5

What do you like best about Postcoder?

The most important reason to use any address, bank or email checking service is it's reliability in giving you the correct answer. We have found Postcoderweb to be the gold standrad for this.

We needed to integrate Postcoderweb and othere APIs into our Oracle Apex based product (verify-it.co.uk) and found that Postcoderweb made that easy for us to do. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing really, everything works well. When we have had issues we get quick answers from their helpdesk. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Chris, thanks so much for your review. We're thrilled to hear that Postcoder has been the gold standard for reliability and ease of integration for your product. We also appreciate hearing that our support team were efficient in responding to your issue. Thanks for choosing Postcoder for verify-it.co.uk!

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/7/2024

"Exactly what we needed"

5/5

What do you like best about Postcoder?

Simple to integrate, clean verified addresses, easy to use for our end users. Helpful and quick responses from the support team. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Certain datasets like the Eircode directory have limitations as to their trial usage that limits the amount of time development teams can have to integrate and test. There really should be a means to have unlimited development access to data and APIs without credit usage for those that have a production license. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

We're glad to hear that you find Postcoder simple to integrate and easy to use for your end users. We strive to provide helpful and quick support to all our customers. We do understand your concerns about limitations on trial usage for certain datasets. Some datasets have licensing requirements that prevent us from offering unlimited trial or development usage. We will take your feedback on this into consideration as we continue to improve our services, particularly for users in the development phase. Many thanks for taking the time to leave a review.

Ben B.

IT Manager

Mid-Market (51-1000 emp.)

8/29/2024

"Ideal for API postcode lookups"

5/5

What do you like best about Postcoder?

Had really good customer support. After starting the trial I was contacted to understand our use case but was not pushed for a sale. We didn't need any support as the API documentation was sufficiently detailed. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I would prefer a more straightforward per lookup billing to the credit based system. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Ben, thanks for taking the time to leave a review. We're glad to hear that you had a positive experience with our customer support and found our API documentation helpful. We appreciate your feedback about the credits system, and we will take it into consideration for future improvements.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

11/7/2024

"Easy to integrate"

5/5

What do you like best about Postcoder?

Very easy to integrate. I initially used Postcoder for an internal system to speed up address entry. We also use it on our customer service website for service requests. Customer service is great and since it's been set up it's worked flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Sometimes I receive higher than normal usage emails, this isn't so much of a problem and good to know if it was extremely high. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

We're glad to hear that you find Postcoder easy to integrate and that it has been working flawlessly for your internal system and customer service website. If you'd like to change the trigger for receiving high usage alert emails this can be done in the Postcoder admin area: click Account Settings > Alerts. Please get in touch with sales@alliescomputing.com if you'd like assistance with this.

Many thanks for taking the time to leave a review.

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

11/27/2024

"Handy little tool which does more than just postcode lookups."

4/5

What do you like best about Postcoder?

Fast lookups, well maintained and up to date. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing to say here really, for us it does what it says on the tin. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi, thanks for your comments, we're pleased to hear you find Postcoder useful and are making the most of all the different features - indeed we do offer an IP to geo endpoint - I'll link to the docs below. Sorry to hear you've had issues with autotop-up. We hope to have resolved those recently but if you encounter any more issues please get in touch with out Support team on support@alliescomputing.com who will be happy to help. Many thanks again for taking the time to leave a review.

See how Postcoder improved

Craig F.

Employment Vetting Manager

Small-Business (50 or fewer emp.)

9/4/2024

"Efficiency at it's finest"

5/5

What do you like best about Postcoder?

Very easy to use and easy implement via integration and the response time when using the tool in real world applications is quick, effective and accurate. Customer support is very informative and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing, the platform performs perfectly. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Craig, thanks for taking the time to leave a review. We're delighted to hear that Postcoder is performing perfectly for you and solving the problem of providing accurate postal information for DBS checks. Our team is committed to providing easy integration and fast, effective support. Thank you for choosing Postcoder!