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Poly Reviews & Product Details

Plantronics and Polycom are relaunching as Poly to focus on providing collaboration and communication tools for the modern workspace. Poly will focus on the human experience of communications and collaboration. Meet Poly and see how the latest Contact Center and Customer Care offerings help to deliver the best customer experience.

Seller

Product Description

Overview by

Kashif Hussain (Assistant Manager at EFU General Insurance Ltd)

Poly Reviews (18)

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Verified User in Printing

Mid-Market (51-1000 emp.)

10/7/2025

"POLY IS PERFECT"

5/5

What do you like best about Poly?

I really like the excellent sound quality and comfort of Poly’s devices. Whether on calls or video meetings, the clarity and noise cancellation make conversations feel natural and professional. Their products are also built to last, which adds real value. Review collected by and hosted on G2.com.

What do you dislike about Poly?

Overall, Poly products are very reliable, but some of the software and firmware updates can be slow or inconsistent. It occasionally takes time to get everything synced properly with conferencing tools like Teams or Zoom. Review collected by and hosted on G2.com.

What problems is Poly solving and how is that benefiting you?

Poly helps solve the problem of ineffective communication in hybrid and remote work environments. With their high-quality headsets, cameras, and conference phones, our teams can connect seamlessly across locations. This leads to clearer conversations, fewer technical issues, and a much more professional experience for clients and colleagues alike. Review collected by and hosted on G2.com.

Netanel T.

Team leader Videoconferencing Infrastructure

Enterprise (> 1000 emp.)

11/25/2023

"Product that have good quality but need to make better qa for the software"

3.5/5

What do you like best about Poly?

Quality of the sound and video, easy to implement Review collected by and hosted on G2.com.

What do you dislike about Poly?

Unstable software, need to get more qa ppl for better things up Review collected by and hosted on G2.com.

Lin L.

Senior Infra Engineer, Network

Mid-Market (51-1000 emp.)

4/12/2023

"Collaboration with Poly"

4.5/5

What do you like best about Poly?

I really love their design and sound quality. Review collected by and hosted on G2.com.

What do you dislike about Poly?

Their products are helpful for conference meetings, but the support is not good. Review collected by and hosted on G2.com.

Nabeel A.

Assistant Manager IT

Enterprise (> 1000 emp.)

4/27/2023

"Poly Video Conferencing Solutions"

5/5

What do you like best about Poly?

Compatibility and flexibility of hardware with software Review collected by and hosted on G2.com.

What do you dislike about Poly?

Huge prices, Wires connectivity and Heavy weight Review collected by and hosted on G2.com.

Thanvir A.

Small-Business (50 or fewer emp.)

2/14/2023

"Poly is best revolution in tech industry"

4/5

What do you like best about Poly?

The best part of the poly is complete best conference system. Review collected by and hosted on G2.com.

What do you dislike about Poly?

There is nothing like that all are perfect Review collected by and hosted on G2.com.

Radhika C.

Business Development Executive

Small-Business (50 or fewer emp.)

5/19/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Poly - True Video Audio Experience"

5/5

What do you like best about Poly?

Poly has a very special feature that it upgrades itself with new features & user experience. You can sync your daily meetings & Video Calls with Poly equipment & uplift your lifestyle. Review collected by and hosted on G2.com.

What do you dislike about Poly?

Nothing is to dislike in Poly. Poly has a better experience & user-friendly devices that upgrade our lifestyle. Just there should be more colour variants than usual colour. Review collected by and hosted on G2.com.

Recommendations to others considering Poly:

Poly is a professional grade Video Conferencing Solution, which offers the best Audio & Video Collaboration experience with superb audio quality. Review collected by and hosted on G2.com.

What problems is Poly solving and how is that benefiting you?

Poly is useful for me the whole day. From morning meetings to late night work, Poly Video Conferencing Device to Poly wireless headsets everything just helps me achieve my targets & work more efficiently. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/19/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Poly - The revolution in Technology"

5/5

What do you like best about Poly?

The best part of poly is the variety of models available for a complete video conferencing system starting from camera to microphone to speaker. Review collected by and hosted on G2.com.

What do you dislike about Poly?

There is nothing as such to dislike but poly can work on the headphone with a bit more noise cancellation part so that it will be convenient to attend the meeting Review collected by and hosted on G2.com.

Recommendations to others considering Poly:

Poly has a great range of products that will help you in the meeting room for a smooth online meeting experience. Review collected by and hosted on G2.com.

What problems is Poly solving and how is that benefiting you?

Best the feature of poly is its integrated speakerphone, it's an all-in-one device where one can receive & end calls, and adjust the volume with just one touch. Review collected by and hosted on G2.com.

AMIT KUMAR S.

Senior Engineer ( lT Operations)

Enterprise (> 1000 emp.)

3/1/2022

"Very Nice User friendly systems"

5/5

What do you like best about Poly?

Working with remote control and Graphic user interface. We can use both simultaneously. It's supports all video conferencing protocols. There is no competitors for Poly. Review collected by and hosted on G2.com.

What do you dislike about Poly?

If You think about dislike compare with other companies product than no chance to dislike. Group series is awesome product.voice recognition is one of favorite for HDX 8000 system. Review collected by and hosted on G2.com.

Kashif H.

IT Hardware & Network Support Engineer

Enterprise (> 1000 emp.)

1/26/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Polycom Group 500 is a good Product for Video Conferencing."

5/5

What do you like best about Poly?

We are using Polycom Group 500 is from the last 3 years ago. This product's Mic is very sensible and its eagle eye function is also very Intelligent. Review collected by and hosted on G2.com.

What do you dislike about Poly?

I don't dislike anything else in this product. Overall it's a very good product for video Conferencing. Review collected by and hosted on G2.com.

Recommendations to others considering Poly:

Yes Of course I will Recommend to every Organization use this product for saving those Expanse and Time. Review collected by and hosted on G2.com.

What problems is Poly solving and how is that benefiting you?

I have solved many issues of my organization with the help of this product. Like My organization had saved the transportation Expense. Our Executives was traveled to different countries for reinsurance meetings but after this product, we are doing all our national and international meetings on our Polycom devices. Review collected by and hosted on G2.com.

Sunil K.

Sr. TIM Engineer

Enterprise (> 1000 emp.)

2/27/2022

"What is virtual, then poly have virtual capabilities to join each other in a realistic way."

4.5/5

What do you like best about Poly?

After sale service, replacement is the best part of your service which will replace the part with the new one. Review collected by and hosted on G2.com.

What do you dislike about Poly?

Sometimes due to non availability of devices against faulty which turns to delay the service. Review collected by and hosted on G2.com.

Recommendations to others considering Poly:

Currently I am waiting for the integration of MS team into Poly devices and I know they are working on this and will launch with MS teams inbuilt. The best part is this you can easily set the bandwidth and it work smoothly on low bandwidth also. Review collected by and hosted on G2.com.

What problems is Poly solving and how is that benefiting you?

All the services of communications are merged in a single device with HD quality. Review collected by and hosted on G2.com.