--- title: Polaris ILS Reviews meta\_title: 'Polaris ILS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Polaris ILS works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # Polaris ILS Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Polaris ILS but has limited features. Are you part of the Polaris ILS team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The Polaris ILS is designed to provide a scalable software solution with powerful staff tools and an intuitive experience for patrons. * * * Seller [Innovative, a ProQuest Company](https://www.g2.com/sellers/innovative-a-proquest-company) Discussions [Polaris ILS Community](https://www.g2.com/products/polaris-ils/discuss) Overview by Lauren Schaefer Show More ## Top-Rated Alternatives [ ![SirsiDynix Symphony](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SirsiDynix Symphony") SirsiDynix Symphony 3.7/5(16) ](https://www.g2.com/products/sirsidynix-symphony/reviews) [ ![Follett Destiny Library Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Follett Destiny Library Manager") Follett Destiny Library Manager 4.3/5(432) ](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) [ ![Koha](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Koha") Koha 4.2/5(21) ](https://www.g2.com/products/koha/reviews) [ View All Alternatives ](https://www.g2.com/products/polaris-ils/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![Jason R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason R.") JR Jason R. Library Assistant Human Resources Small-Business (50 or fewer emp.) 10/24/2017 "Polaris ILS review" 4/5 What do you like best about Polaris ILS? The item check-in system is very easy to use. Review collected by and hosted on G2.com. What do you dislike about Polaris ILS? The Polaris system would have a myriad of crashes. Review collected by and hosted on G2.com. Recommendations to others considering Polaris ILS: N/A Review collected by and hosted on G2.com. What problems is Polaris ILS solving and how is that benefiting you? Polaris has made it very simple to keep track of every patron's account information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/19/2017 "Polaris ILS" 4/5 What do you like best about Polaris ILS? It's widely used in the public library setting and they have offices located nearby. It's always been easy to get in touch with someone locally for assistance with the ILS. Review collected by and hosted on G2.com. What do you dislike about Polaris ILS? I dislike the number of upgrades it requires. Review collected by and hosted on G2.com. What problems is Polaris ILS solving and how is that benefiting you? The Polaris ILS helps with almost all system administrative tasks, as well as circulation. It offers benefits such as clear reports for determining collection development. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Small-Business (50 or fewer emp.) 10/29/2017 "Finicky program" 3/5 What do you like best about Polaris ILS? Has the ability to do a lot, tons of options of sorting, configuring, and adding items. Review collected by and hosted on G2.com. What do you dislike about Polaris ILS? Slow as molasses, requires a lot of hand over hand step by step. Review collected by and hosted on G2.com. What problems is Polaris ILS solving and how is that benefiting you? Tracking thousands of items over multiple branches. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Mid-Market (51-1000 emp.) 10/25/2017 "Polaris Review" 4/5 What do you like best about Polaris ILS? Polaris is very easy to use for registrations. Review collected by and hosted on G2.com. What do you dislike about Polaris ILS? Polaris can be complicated when switching between librarian and circulation modes. Review collected by and hosted on G2.com. What problems is Polaris ILS solving and how is that benefiting you? Polaris is has helped us with registering patrons and new material types. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/polaris-ils/pricing) Polaris ILS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7c5d6df53f87734e4bde47a183906a2/sierra-ils.png "Product Avatar Image") Sierra ILS 4/5(25) [ Compare Now ](https://www.g2.com/compare/polaris-ils-vs-sierra-ils) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ff72c986ccdc2bc7fb8e84f05692cb1/sirsidynix-symphony.png "Product Avatar Image") SirsiDynix Symphony 3.7/5(16) [ Compare Now ](https://www.g2.com/compare/polaris-ils-vs-sirsidynix-symphony) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58a11063903837f13f0fe389c737957d/koha.jpg "Product Avatar Image") Koha 4.2/5(21) [ Compare Now ](https://www.g2.com/compare/koha-vs-polaris-ils) ##### Categories on G2 [Library Management Systems](https://www.g2.com/categories/library-management-systems) ##### Explore More [Which corporate volunteering tools work best for a company building employee engagement and culture where volunteering needs to feel like a genuine perk rather than a corporate obligation?](https://www.g2.com/discussions/which-corporate-volunteering-tools-work-best-for-a-company-building-employee-engagement-and-culture-where-volunteering-needs-to-feel-like-a-genuine-perk-rather-than-a-corporate-obligation)[Popular cloud services for enhancing business communication](https://www.g2.com/discussions/popular-cloud-services-for-enhancing-business-communication)[Which punch list solutions support mobile inspections at remote job sites without connectivity?](https://www.g2.com/discussions/which-punch-list-solutions-support-mobile-inspections-at-remote-job-sites-without-connectivity) [What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[What is the most affordable incident management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-incident-management-software-for-smbs)[Which columnar databases deliver near-instant results on complex analytical queries across billion-row datasets?](https://www.g2.com/discussions/which-columnar-databases-deliver-near-instant-results-on-complex-analytical-queries-across-billion-row-datasets) [Show MoreShow Less](javascript:void(0);)