Users report that Koha excels in its open-source nature, allowing for extensive customization and flexibility, which is particularly beneficial for libraries with unique needs. In contrast, Polaris ILS, while user-friendly, is often seen as more rigid in its customization options.
Reviewers mention that Koha's user interface is intuitive and easy to navigate, contributing to a higher ease of use rating (8.3) compared to Polaris ILS (7.1), which some users find less straightforward, especially for new staff members.
G2 users highlight Koha's strong community support and resources, which enhance the overall quality of support (7.1) compared to Polaris ILS (7.4). However, Polaris ILS users appreciate the dedicated support team, which they feel is more responsive to their needs.
Users on G2 report that Koha's product direction is highly positive (10.0), indicating a strong commitment to ongoing development and feature enhancements. In contrast, Polaris ILS users express some concerns about the pace of updates and new features (8.1), suggesting a need for improvement in this area.
Reviewers say that Koha's cataloging features, such as the ability to manage multiple formats and integrate with various databases, are particularly robust, making it a favorite among libraries with diverse collections. Polaris ILS, while offering solid cataloging tools, is noted for lacking some of the advanced features that Koha provides.
Users report that Koha's reporting capabilities are highly customizable, allowing libraries to generate tailored reports that meet specific needs, which is a significant advantage over Polaris ILS, where users find the reporting tools to be more limited and less flexible.
Pricing
Entry-Level Pricing
Koha
No pricing available
Polaris ILS
No pricing available
Free Trial
Koha
No trial information available
Polaris ILS
No trial information available
Ratings
Meets Requirements
7.9
8
8.5
12
Ease of Use
8.3
8
7.1
12
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.1
8
7.4
11
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