Pointerpro Reviews (177)

Reviews

Pointerpro Reviews (177)

4.5
177 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its intuitive interface and exceptional customer support, which make it easy to create and customize surveys and assessments. The platform's flexibility allows for tailored reporting and data collection, enhancing user experience and efficiency. However, some users note a steep learning curve for advanced features, which may require additional support.

Pros & Cons

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Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very intuitive tool and excellent customer service"
5/5
What do you like best about Pointerpro?

Survey Anyplace offered us the ability to have a survey, combined with a quiz that returned personalised outcomes - something that we couldn't find in any other tool. It's very easy to use, intuitive and the support was excellent - would often get responses within 5 minutes. No tweak or change to the product was too much and always accommodated. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

If subscribing for a short term, it's a bit expensive so definitely better to go for a longer-term subscription. Review collected by and hosted on G2.com.

LengoFocus M.
LM
LengoFocus M.
President
Small-Business (50 or fewer emp.)
"Great company with robust questionnaire and report!"
5/5
What do you like best about Pointerpro?

I happened upon Survey Anyplace and had never heard of it prior to my Google results. The service from this company was great. From on-boarding, to report data results, and questionnaire format - the support has been astounding. I would highly recommend and the price point is great for small and mid-sized firms as well. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Maybe a more in-depth logic/equation tutorial would be helpful. Review collected by and hosted on G2.com.

Tommy D.
TD
Tommy D.
Senior User Experience Consultant
Small-Business (50 or fewer emp.)
"SurveyAnyplace has become our go-to tool for anything survey related"
4.5/5
What do you like best about Pointerpro?

Very easy and quick to set up a professional looking survey. What we especially appreciate is that you can give stakeholders direct access to a visual dashboard where they can follow-up on the results as they come in. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Could improve somewhat on the grouping of questions on different pages, but they are working on it I believe. Review collected by and hosted on G2.com.

Dominique V.
DV
Dominique V.
Senior Marketing Executive
Mid-Market (51-1000 emp.)
"One of the best survey tools out there!"
4.5/5
What do you like best about Pointerpro?

Survey Anyplace is very flexible and allows you to create complex surveys and reports with relative ease. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The setup of your survey and report is a lot to get your head around at first. There are also moments where your updates take a little while to pull through. Would be good to have free templates to help map out your survey before you start. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Great customized tool with support service"
4/5
What do you like best about Pointerpro?

You really can build what you imagine- it's very customizable, very professional, and very slick to move around and use when finished. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

This is best for large-scale projects. Because the customization is not straightforward, you need to pay additionally for their technical support teams to help build what you want. Very cool if you need customization, but not without significant cost and time commitment. Review collected by and hosted on G2.com.

Justin R.
JR
Justin R.
IT Project Manager
Mid-Market (51-1000 emp.)
"Survey Anyplace is a Magic Tool!"
4.5/5
What do you like best about Pointerpro?

Personalized PDF and Question Logic that really makes the experience for the assessment taker a good one! Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Some of the backend stuff like if a question is added to deleted after everything is set up it breaks all your formulas and question logics. Not a big deal if you only have a few to remake as they are easy, it gets frustrating when you have many. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
Owner
Mid-Market (51-1000 emp.)
"Beginners View"
4.5/5
What do you like best about Pointerpro?

The visual appeal of the created surveys Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Working out which question types to utilise Review collected by and hosted on G2.com.

Becky T.
BT
Becky T.
Small-Business (50 or fewer emp.)
"Amazing platform and even better service"
5/5
What do you like best about Pointerpro?

We have used Survey Any Place since March. The platform has been amazing for our business and our main way of generating leads. I firmly believe that this has been responsible for the huge growth we have seen this year as well as our other marketing activities.

Support is also available whether it is a small question or a bigger query with quick response times (under half an hour some of the time!). Seppe, Vincent and Mark have all been amazing. Seppe has helped a lot with setting up our white label as we have limited IT experience on that level and don't get the IT jargon! Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

I can't think of anything! They seems to be constantly adding new features so maybe more direct emails about this to existing clients? This may just be me missing emails though or not going in to my inbox! Review collected by and hosted on G2.com.

AB
Amanda B.
Small-Business (50 or fewer emp.)
"Beautiful presentation, great reporting"
5/5
What do you like best about Pointerpro?

The flexibility and the number of applications for this platform. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The branding option is not included in the pro subscription. The option for that is out of my budget. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Amazing software for outreach!"
5/5
What do you like best about Pointerpro?

We love how well branded we can make our surveys through this software. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Designing custom scoring and putting together the ReportR reports is slow and clunky but the results are beautiful. Review collected by and hosted on G2.com.