--- title: Pleo Reviews meta_title: 'Pleo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1435 reviews by the users' company size, role or industry to find out how Pleo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1435 scale: '5' date_modified: '2026-10-06' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Pleo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Pleo, highlighting its user-friendly interface and seamless navigation. (252 mentions)
Users appreciate Pleo for its user-friendly interface, making expense tracking and navigation effortless. (105 mentions)
Users value the effortless expense management and receipt tracking capabilities of Pleo, enhancing efficiency significantly. (94 mentions)
Users love the easy upload feature of Pleo, simplifying expense management and saving time on manual uploads. (86 mentions)
Users praise Pleo for its efficiency, streamlining expense management and reducing time spent on traditional reimbursement processes. (82 mentions)
Users face receipt scanning issues with delays, affecting the efficiency of expense tracking and management. (36 mentions)
Users experience card issues with delays, limits, and bugs that hinder transactions and operations. (34 mentions)
Users face approval issues with inconsistent purchase authentication and unhelpful customer support during problem resolution. (33 mentions)
Users express frustration with upload issues, including difficulties in category selection and a lack of essential features. (26 mentions)
Users often face poor customer support during peak times, leading to delays in resolving issues effectively. (23 mentions)

5 Pros or Advantages of Pleo

5 Cons or Disadvantages of Pleo

Tuuli V.
TV
Tuuli V.
Onboarding & Enablement specialist
Mid-Market (51-1000 emp.)
"User-Friendly Reimbursement with Instant Processing"
5/5
What do you like best about Pleo?

I love how Pleo makes it very easy for me to submit my claim and for our internal teams to process it quickly, so I get my money back within a very short time. I really enjoy the user experience; it's very intuitive and easy to use. Plus, I like that I can have it simply as an app on my phone for easy submission of claims. The individual setup of my Pleo account was very easy and fast. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

Could be nice to be able to customize the interface to match the company colors for example. Review collected by and hosted on G2.com.

DH
Daniel H.
Group Financial Controller
Mid-Market (51-1000 emp.)
"Seamless Expense Management with Stellar ROI"
5/5
What do you like best about Pleo?

I love how Pleo has completely streamlined and simplified the expense management process. For out-of-pocket claims, it provides an all-in-one platform for reimbursement that allows me to quickly snap a picture, upload it, and have everything presented clearly to avoid overcomplicating the reimbursement process. Additionally, for credit card users, Pleo’s real-time feed into the app is fantastic as it brings up live transactions without the typical wait time of two or three days, ensuring that I don't lose receipts or struggle to retrospectively do claims. The platform seamlessly prompts me to upload receipts as needed, keeping everything efficient. I find the approval and reimbursement processes very seamless and straightforward, as I can track manager approvals through the app. Pleo’s intuitive nature is exceptional, making any need for extensive user or Confluence notes almost unnecessary. The software is a breath of fresh air compared to other clunky systems due to its self-intuitive design and ease of obtaining feedback, which has been well-received within my finance department. Also, Pleo's vendor cards are incredibly useful in eliminating the chaos that happens when managing subscriptions originally assigned to individual credit cards. The smooth integration process, which was probably one of the easiest I've ever been involved in, speaks to the excellent work of their customer success team. I'm so satisfied with the product that I would confidently consider using it again in any future roles and have already recommended it to several people. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

I find Pleo to be on the premium end of costing, which might be a deterrent when initially considering it, especially when the ROI hasn't yet been proven. Additionally, the integration with HiBob could be improved, specifically regarding hierarchy management. Currently, the only functionality that Pleo pulls from HiBob is names and status of accounts being onboarded or offboarded. However, it does not immediately pull in the managers and subordinates, so it doesn't map the hierarchy immediately, although this feature is reportedly pending. Review collected by and hosted on G2.com.

AM
alban M.
"Easy Expense Management with Pleo"
5/5
What do you like best about Pleo?

I love not having to use my personal card for business travel expenses anymore. Moreover, I no longer have to keep the receipts for a long time, which is a great relief. The ergonomics are also very good, and I particularly appreciate the ability to take a photo instantly and fill in the corresponding milestones in less than 30 seconds. The initial setup of Pleo is very simple, it works like a normal card. I highly recommend Pleo, I would give it a rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

everything suits me Review collected by and hosted on G2.com.

CK
Calum K.
"Streamlined Expense Management with Easy Setup"
4/5
What do you like best about Pleo?

I use Pleo for handling business expenses for a production company, and it saves me from having to spend my own money and expense it back. I like the easy-to-use app that streamlines expenses without needing a spreadsheet. The automatic camera captures receipts, and I can link my email to the receipt finder. My personal setup with Pleo was easy too. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

Sometimes the auto fill of the categories is incorrect and I find myself having to change them or not realizing the auto fill for categories has happened and incorrectly logging the expenses. Review collected by and hosted on G2.com.

Mia F.
MF
Mia F.
Business Development Coordinator
"Effortless Expense Management with Seamless Apple Pay Integration"
5/5
What do you like best about Pleo?

I like that Pleo is easy to use and it's great that it's available on Apple Pay. I find it really helpful that it reminds me when to submit receipts, which saves me time and prevents me from getting behind on expense admin. The initial setup was also very easy and took only a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

I don't think I have any. The only slight issue is the physical card and Apple Pay card being different. Review collected by and hosted on G2.com.

Christian Weis H.
CH
Christian Weis H.
CEO
Small-Business (50 or fewer emp.)
"Finally I can easily keep track of my expenses"
4.5/5
What do you like best about Pleo?

The software is a killer. It is really easy to get an overview of your own and your company expenses. I used to be really bad at getting my receipts tracked but Pleo notifies me instantly to take a photo of it. The automatic upload/integration to my ERP works great, and the auto fetch receipt feature in Outlook is really handy. I also get the possibility for Pleo to work as a "bank" by giving me a quite high credit amount. Easy pairing of new cards for employees is really a nice feature too. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

There is a fee almost every time I use the card which is very high and that is on top of the monthly base fee for the subscription. For a small business this runs up quite a bill when adding up everything. Support is not very timely. It takes 4-5 days to respond to requests - even when I answer back the minute after. Review collected by and hosted on G2.com.

Laura S.
LS
Laura S.
Small-Business (50 or fewer emp.)
"Effortless, Secure Solution for Test Bookings"
5/5
What do you like best about Pleo?

I like that Pleo is useful and easy to use. The initial setup was very good, and it works well for my needs, especially when it comes to providing a credit card number and details for test bookings. I find it sufficient and it functions well for the tasks I need it for. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

nothing for the moment as I use it just for a few issues and that's very useful for me Review collected by and hosted on G2.com.

Juan Camilo R.
JR
Juan Camilo R.
"Effortless Expense Management with Pleo"
5/5
What do you like best about Pleo?

I love that you can upload pictures of the receipts, add comments, and control the refunds you're getting. It's good for avoiding mistakes with expenses and helps to stay on budget. It also saves time when closing a project because you can gather those receipts digitally without storing so much paper. The initial setup from my phone was pretty easy, and the identification process was good. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

I think the fact that you can't refund on an expense you did by mistake. Review collected by and hosted on G2.com.

Lauriane M.
LM
Lauriane M.
"Smooth Interface, Quick to Navigate"
5/5
What do you like best about Pleo?

I love the interface of Pleo; it's very user-friendly. The UI is easy, clear, and fun to use, which is great because I don't want to spend too long figuring things out since I'm very busy. I also appreciate how straightforward the setup was. Everything is designed to be efficient and ensures the information I input is correct and gets reviewed and approved by the relevant departments smoothly. Review collected by and hosted on G2.com.

What do you dislike about Pleo?

I don't know if it's Pleo or my company, but it usually takes up to a month for refunds, which I find a little bit too long. Review collected by and hosted on G2.com.

Boaz M.
BM
Boaz M.
Discipleship Training School Staff
Small-Business (50 or fewer emp.)
"Simple Transaction Processing That Keeps Expenses Easy to Handle"
4/5
What do you like best about Pleo?

It is simple, easy to see transactions and process them, when something happened like a personal expense I can handle that with the person in charge at where I work and it works out! Review collected by and hosted on G2.com.

What do you dislike about Pleo?

I could not change the ATM withdrawal limit, and didn’t know there was a monthly limit until I reached it. Review collected by and hosted on G2.com.