--- title: Planports Reviews meta_title: 'Planports Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Planports works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-08-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Planports Reviews **Vendor:** Tekvita Software **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Planports Planports is a cloud-based healthcare CRM built for medical tourism clinics, hospitals with international patient departments, and the agencies that bring patients to them. Clinics that advertise for patients face the same problem everywhere: enquiries arrive from WhatsApp, Instagram DM, Messenger, web forms and ad platforms, land in different inboxes, and go cold before anyone answers. In medical tourism the cost is higher than a lost lead — treatments are worth thousands, decisions are made across time zones, and the first clinic to reply with a clear answer usually wins the patient. Planports puts every one of those conversations in one place. Enquiries from all channels flow into a single shared inbox and a single pipeline. They are assigned automatically, response times are tracked, follow-ups are scheduled, and every message, photo and quote stays attached to the patient record — so a coordinator who takes over on Monday sees everything that happened on Friday. Because it was built for medical tourism, the workflow matches how clinics actually sell: pipeline stages like second call, waiting for photos, doctor plan and price offer; treatment-based quotes in multiple currencies; photo and X-ray requests before a surgeon reviews a case; and follow-up sequences that continue through aftercare. Dental, hair transplant, aesthetic and bariatric clinics use it for exactly these journeys. Native WhatsApp Business API is at the centre of the product. Clinics send bulk and template messages, run an AI-powered WhatsApp chatbot for first response, and keep the entire conversation history inside the CRM rather than on individual phones. Reporting closes the loop by showing which channels and campaigns produce enquiries that actually convert into booked treatments — not just clicks. Planports is a commercial CRM, not an EMR, practice-management or clinical charting system. It owns the patient journey from first message to booked treatment and aftercare follow-up, and works alongside the clinical systems a clinic already uses. Developed by Tekvita (founded 2012 in Antalya, Turkey) with enterprise roots — Tekvita's first project was an ERP for dialysis world-leader Fresenius — Planports launched in 2015 and pivoted in 2019 to focus on medical and health tourism. It is used by 150+ clinics and medical tourism businesses, is available in English and Turkish, and includes iOS and Android apps. ## Planports Reviews ### 1. A Game-Changer for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Dt. Seçil K. | Owner of Seçil Dental Clinic, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Planports?** We are extremely satisfied with this CRM system. Its user-friendly interface, reliable performance, and comprehensive features have made managing our customer and patient relationships much more efficient and organized. The platform has significantly improved our workflow, especially in customer follow-ups, appointment reminders, reporting, and team collaboration. It has helped us save time, increase productivity, and provide a better experience for our patients. The support team has always been responsive, professional, and solution-oriented whenever we needed assistance. We highly recommend this CRM to any business looking for a reliable and effective customer relationship management solution. Thank you to the entire team for developing such an excellent product. We look forward to continuing to use it. **What do you dislike about Planports?** Overall, we are very satisfied with the CRM and have not encountered any major issues. If we had to suggest one area for improvement, it would be the addition of more customization options for reports and dashboards, as every business has different needs. Other than that, our experience has been very positive, and we appreciate the continuous improvements made by the team. **What problems is Planports solving and how is that benefiting you?** Planports has helped us centralize our patient and customer management processes into a single platform, eliminating scattered workflows and improving operational efficiency. It allows us to manage tasks, track patient journeys, monitor customer communications, and keep our team aligned in one place. As a result, we save time, reduce the risk of missed follow-ups and human error, and provide a more organized and professional experience for our patients. Planports has significantly improved our team collaboration and overall workflow, making our daily operations much more efficient. - [View Planports pricing details and edition comparison](https://www.g2.com/products/planports/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A12%3A00+-0500&secure%5Bsession_id%5D=0ee5c178-4186-47be-9e00-eacfd710b9ec&secure%5Btoken%5D=b96dff723cde1a244082881e225e0e62ed4ab5dbdf241a98d3159b64ab930e09&format=llm_user) ## Planports Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Planports Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews)