PitBook Reviews & Product Details

PitBook is an online booking and workshop management system built for auto repair shops and tyre services. Customers book 24/7 on the shop's own booking page and receive automatic SMS reminders, while the workshop manages every appointment in one calendar. Key features: - Online booking page with real-time availability, per-service duration and parallel capacity (e.g. multiple lifts), minimum lead time, opening hours with breaks and blocked days - Tyre storage (tyre hotel) management by zone, position and serial number, linked to customers and bookings - Automatic SMS reminders and customer self-cancellation to reduce no-shows - Segmented email newsletters with GDPR-compliant unsubscribe handling - PitBook Chain for multi-location businesses: one dashboard, central billing and a shared booking page with location selection - Calendar (ICS) export, custom booking form fields and CSV data export PitBook is available in 28 European markets and languages, runs in the browser on desktop and mobile, and offers a 30-day free trial with no credit card required.