--- title: Phone2 Reviews meta\_title: 'Phone2 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Phone2 works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Phone2 Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users report **unethical sales practices** with Phone2, experiencing unfulfilled promises and a lack of support when issues arise. [(2 mentions)](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258090&qs=pros-and-cons#reviews) Users report **poor account management** with Phone2, highlighting unresolved support issues and non-functional features disrupting operations. [(1 mentions)](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258119&qs=pros-and-cons#reviews) Users report persistent **billing issues** with Phone2, receiving no responses and unresolved problems impacting their experience. [(1 mentions)](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258211&qs=pros-and-cons#reviews) Users report frequent **call disconnections** and poor support, resulting in disrupted operations and unresolved issues. [(1 mentions)](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258098&qs=pros-and-cons#reviews) Users report **call reliability issues** that hinder their communication experience and overall app functionality. [(1 mentions)](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2296563&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Phone2 ##### 1. Unethical Sales Users report **unethical sales practices** with Phone2, experiencing unfulfilled promises and a lack of support when issues arise. [ See 2 mentions ](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258090&qs=pros-and-cons#reviews) See Related User Reviews ![Han Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Han Y.") HY Han Y. Small-Business (50 or fewer emp.) 0.0/5 "There are plenty of alternatives. More reliable ones, by companies of better integrity" What do you dislike about Phone2? Where do I start? - Call unreliability - Call notification unreliability - General app unreliability - Lack of ring settings for the app - Compan ![Trevor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor B.") TB Trevor B. Small-Business (50 or fewer emp.) 0.0/5 "Terrible - Avoid, Avoid, Avoid" What do you dislike about Phone2? Phone2 has been the worst VOIP experience we’ve had: frequent call/text outages, “current” features like call forwarding, Google Contacts, auto-replie ##### 2. Account Management Users report **poor account management** with Phone2, highlighting unresolved support issues and non-functional features disrupting operations. [ See 1 mentions ](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258119&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor B.") TB Trevor B. Small-Business (50 or fewer emp.) 0.0/5 "Terrible - Avoid, Avoid, Avoid" What do you dislike about Phone2? Phone2 has been the worst VOIP experience we’ve had: frequent call/text outages, “current” features like call forwarding, Google Contacts, auto-replie ##### 3. Billing Issues Users report persistent **billing issues** with Phone2, receiving no responses and unresolved problems impacting their experience. [ See 1 mentions ](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258211&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor B.") TB Trevor B. Small-Business (50 or fewer emp.) 0.0/5 "Terrible - Avoid, Avoid, Avoid" What do you dislike about Phone2? Phone2 has been the worst VOIP experience we’ve had: frequent call/text outages, “current” features like call forwarding, Google Contacts, auto-replie ##### 4. Call Disconnections Users report frequent **call disconnections** and poor support, resulting in disrupted operations and unresolved issues. [ See 1 mentions ](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2258098&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor B.") TB Trevor B. Small-Business (50 or fewer emp.) 0.0/5 "Terrible - Avoid, Avoid, Avoid" What do you dislike about Phone2? Phone2 has been the worst VOIP experience we’ve had: frequent call/text outages, “current” features like call forwarding, Google Contacts, auto-replie ##### 5. Call Issues Users report **call reliability issues** that hinder their communication experience and overall app functionality. [ See 1 mentions ](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bsentiment_snippet%5D=2296563&qs=pros-and-cons#reviews) See Related User Reviews ![Han Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Han Y.") HY Han Y. Small-Business (50 or fewer emp.) 0.0/5 "There are plenty of alternatives. More reliable ones, by companies of better integrity" What do you dislike about Phone2? Where do I start? - Call unreliability - Call notification unreliability - General app unreliability - Lack of ring settings for the app - Compan ## Top-Rated Alternatives [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ View All Alternatives ](https://www.g2.com/products/phone2-phone2/competitors/alternatives) ![Patrick J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick J.") PJ Patrick J. Owner / Broker Small-Business (50 or fewer emp.) 5/19/2026 "Versatile, Modern UI, and Excellent Value with Phone2" 5/5 What do you like best about Phone2? What I like about Phone 2 is how versatile it is: I can use the web app on my computer or the iOS app on my phone, and I can also have multiple phone numbers. The user interface feels modern and is easy to navigate. I appreciate that they continue to develop the product and keep adding new features and integrations. The price is much lower than what I was paying with my previous provider, and the performance and service have been excellent. Support is only available via chat and email, but they’ve been able to assist me every time I’ve reached out. Going forward, I’m looking forward to future AI features, since most applications have been moving in that direction. Review collected by and hosted on G2.com. What do you dislike about Phone2? I wish Phone2 had a windows pc application instead of always using the web browser. I also wish there were more integrations. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Phone2 has saved me a tremendous amount of money compared to what I was paying with my previous provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Juan Pablo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Pablo R.") JR Juan Pablo R. Ophtalmic Assistant Small-Business (50 or fewer emp.) 4/17/2026 "Easy to Use, Great Value, and Helpful Customer Service" 5/5 What do you like best about Phone2? So easy to use at a good cost and very helpful customer service Review collected by and hosted on G2.com. What do you dislike about Phone2? Nothing in particular stands out from the services I’ve acquired. I do wish the basic option included SMS sending, not just receiving. I’m not very familiar with the service’s AI capabilities, but it performs excellently for what I use it for. I noticed that integrations are available as well, although I’m not familiar with how those work. I also think the desktop platform could look a bit more modern, and there could be a clearer distinction between users and members. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Being able to make calls from a US number and receive text messages has made it possible for me to live abroad while still running my US-based business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/27/2026 "Exceptional Support Made 10DLC Registration Easy" 5/5 What do you like best about Phone2? What stands out the most is their exceptional customer support. The team was always responsive, professional, and genuinely willing to help. They guided us through the entire 10DLC registration process with patience and clear communication, making a complex process much easier. The platform itself is easy to use, reliable, and backed by a team that truly cares about its customers. Review collected by and hosted on G2.com. What do you dislike about Phone2? So far, we have not experienced any significant drawbacks. Everything has worked well, and the support team has been excellent whenever we needed assistance. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Phone2 provides us with a reliable business phone and SMS solution, along with a centralized management system for all users and call recordings. Having everything managed in one place makes our daily operations much more organized and efficient, while helping us communicate professionally with our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 7/2/2026 "Clear Calls, Can Get Codes, and Great Overall Service" 5/5 What do you like best about Phone2? I like that I can get a code from bank, platform or website that requires a place to send one. It is also plenty clear audio when talking to someone on the phone. Good service. I also like that I could choose my phone number. Review collected by and hosted on G2.com. What do you dislike about Phone2? I don't have any complaints. I'm very happy with the service! Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? It is making it possible for me to receive codes from the bank, google, facebook, and other platforms. When traveling overseas, this means I don't have to get an international phone to get those codes. That was my biggest problem before I got Phone2. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Krisztián K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krisztián K.") KK Krisztián K. CEO Small-Business (50 or fewer emp.) 7/30/2026 "Easy to Use, Helpful Voicemail Option,easy bank app verification" 5/5 What do you like best about Phone2? Easy to use and the voicmail option is very helpfull. Review collected by and hosted on G2.com. What do you dislike about Phone2? Somethimes disconect automatically, when i use on android to call. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? This app im using in my comapny,and is help me a lot to talk to my bank and make a verification with bank app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 4/18/2026 "Streamlined Our Legal Operations with Phone2" 5/5 What do you like best about Phone2? I like that Phone2 allows us to have multiple phone numbers inside the same account or workspace, which is really helpful as we're expanding our offices. We have an office in Los Angeles and we're soon opening in Las Vegas, so being able to quickly obtain a local number in just a few clicks is great for our phone-heavy operations. Also, the initial setup of Phone2 was very easy and quick, taking only about five to ten minutes, after which I was able to immediately start inviting our paralegals. Review collected by and hosted on G2.com. What do you dislike about Phone2? Earlier, the mobile apps were not fantastic. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Phone2 streamlines internal messaging and call management, eliminating silos and forwarding call records or recordings between team members. It efficiently handles multiple departments, aiding our legal practice by connecting paralegals and clients seamlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Butch L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Butch L.") BL Butch L. Beer Guide & Publican Small-Business (50 or fewer emp.) 5/23/2026 "Easy to Sign Up and Use, Great Conversation Tracking." 5/5 What do you like best about Phone2? The ease of signing up and use. It also keeps track of my conversations. Review collected by and hosted on G2.com. What do you dislike about Phone2? It sometimes just drops out. Connections can be a little less than desired. You need international calls not just US and Canada. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Phone2 still has not addressed call to other countries like I was told when I signed up. Review collected by and hosted on G2.com. Show More 6/7/2026 Current UserValidated ReviewerSource: Organic ![Vener Marion A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vener Marion A.") VA Vener Marion A. Founder Small-Business (50 or fewer emp.) 6/10/2026 "Makes Calling Prospects Easier and More Convenient" 5/5 What do you like best about Phone2? it let's us call our prospects easier and as per my specialists they find it really convenient Review collected by and hosted on G2.com. What do you dislike about Phone2? not totally disliked but more of hoping for improvement like having an auto dialer per se Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? it let's us connect with our prospects much easier Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex R.") AR Alex R. Member, National Drinking Water Advisory Council Small-Business (50 or fewer emp.) 5/6/2026 "Seamless Access Across Devices, Always Available" 5/5 What do you like best about Phone2? I can use it on my cell, my PC, or my laptop, and everything is always available to me. Review collected by and hosted on G2.com. What do you dislike about Phone2? It took me a little while to get the hang of it, but otherwise, I love it! Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? Better communication with multiple customers at once Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") ET Verified User in Translation and Localization Small-Business (50 or fewer emp.) 4/23/2026 "Easy to Use and Affordable, but Missed Calls and No CRM Integration" 3.5/5 What do you like best about Phone2? Price. Ease of use. Support is generally responsive.. Review collected by and hosted on G2.com. What do you dislike about Phone2? It does'nt integrate into my CRM. Sometimes a call will just drop off at random. I miss calls because it doesnt ring most of the time despite having my speakers on. Review collected by and hosted on G2.com. What problems is Phone2 solving and how is that benefiting you? I had a Skype phone until they shut down. I went to Phone2. It gives me a US number at a great price. I am an American living abroad, I have a new business whose primary client base is in the US. Review collected by and hosted on G2.com. 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