Perplexity Reviews (318)

Reviews

Perplexity Reviews (318)

4.4
318 reviews

What do users say?

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Users consistently praise fast, reliable answers with clear source citations, which significantly enhance their research efficiency. The ability to quickly verify information and access well-structured responses is highly valued, making it a preferred tool for both professionals and students. However, some users note that usage limits can be restrictive during peak times.

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Chawn S.
CS
Chawn S.
Virtual & Outside Sales Account Manager
Small-Business (50 or fewer emp.)
"Fast Processing, But Needs Instruction Clarity"
2.5/5
What do you like best about Perplexity?

I like that Perplexity has the potential to be a really great app for developing. It seems to handle the front end piece well, and even allows you to feed HTML into another app, AI app, or an actual developer. It probably does a good job with that but requires a lot of coaching. I appreciate that it processes a lot quicker than other AI apps, which expedites the process of getting things done. This is really helpful for me since I have a full-time job and still need to manage my time efficiently. It allows me to get the front end completed in a shorter amount of time, maximizing the time I have for other aspects of developing the app. Setting up Perplexity was pretty easy, and I got a free twelve-month pro upgrade, which was a plus. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity doesn't do well with instructions. I actually spend a lot of time creating an overview of what I need, but it sometimes omits important information without asking for permission. This omission is quite problematic because it's crucial to the development of my app. I asked Perplexity about this, but it initially said it didn't omit anything when it actually did. This happened repeatedly, making me not trust it fully. Additionally, it can't develop the front end shell, which is something I expected it to handle. Review collected by and hosted on G2.com.

chitrasen m.
CM
chitrasen m.
Business Development Manager
Mid-Market (51-1000 emp.)
"Makes Search Easy with Helpful Answers and Source Links"
4/5
What do you like best about Perplexity?

It makes your search easy.. let suppose you ask something related to any information, it not only gives you the answer but also give you the reference web address from where the original info has been fetched Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At first, I used it like ChatGPT—asking random questions and having it do a few tasks. But it was conveyed to me the wrong way, so my expectations weren’t quite aligned. After using it for a while, I understood what it’s really about. I think the Perplexity team should be clearer in the ads so people know what they’re getting from the start. Review collected by and hosted on G2.com.

Prasanna S.
PS
Prasanna S.
TAS Manager
Enterprise (> 1000 emp.)
"Speeds Up Research with AI, But Needs Navigation Tweaks"
5/5
What do you like best about Perplexity?

I use Perplexity for research on companies, prospecting them, and curating my pitches along with refining my emails. It helps me unbottle time, what used to take ages now takes seconds to complete. I find it fast and it enables me to do more. Using Perplexity is a bragging experience for me due to its native AI capabilities in the browser. I particularly like how it builds on first principles and continually improves. Its simple shortcut features and finance capabilities for shortlisting and researching stocks, especially on the Comet browser, are also beneficial. The initial setup was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes when I use the browser, it gets stuck, and I have to reboot. Also, when I want to go to a website like facebook.com, I type in 'comet, Facebook' and it gives me a brief about Facebook instead of going to its website. This is irritating because I just wanted to visit the site. They provided a (shift+Enter) option to search on Google, but it's not muscle memory for me yet and it frustrates me. Review collected by and hosted on G2.com.

Ritik J.
RJ
Ritik J.
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Perplexity: Quick Research, Reliable Sources"
3.5/5
What do you like best about Perplexity?

I find Perplexity to be a great AI search tool for getting quick, accurate answers with sources. The clean interface and fast responses save me a lot of time when researching technical topics. It's really useful for developers and anyone who needs reliable info quickly. I also appreciate that Perplexity provides direct answers with sources, making it easier to trust the information and quickly verify details when needed. The initial setup was very easy, with no complex configuration required, and the intuitive UI meant there wasn’t much of a learning curve, so I was able to get value from it almost immediately. Perplexity works well for quick research and quick knowledge sharing within my small to midsized team environment. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the answers can be a bit high level for complex technical topics, and I still need to dig deeper into documentation or other resources. Occasionally, the sources it picks aren't the most relevant for very niche or advanced use cases, so refining sources quality for deep technical queries would be a nice improvement. Review collected by and hosted on G2.com.

Kamesh M.
KM
Kamesh M.
Asp .Net Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Boosts Coding Efficiency by Minimizing Research Time"
4.5/5
What do you like best about Perplexity?

By reducing the time I spend on research, I am able to dedicate more attention to writing clean code, optimizing queries, and implementing SOLID principles, instead of constantly switching between different tabs. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity doesn’t yet integrate directly with IDEs or developer workflows, which would make it even more powerful for coding assistance. Review collected by and hosted on G2.com.

Marjorie C.
MC
Marjorie C.
CEO Executive virtual assistant
Small-Business (50 or fewer emp.)
"Great AI Option"
5/5
What do you like best about Perplexity?

I like it because has the option to check the reddit info too Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

sometimes is a bit slow but it doesnt happend all the time, just happened a few times Review collected by and hosted on G2.com.

Simon T.
ST
Simon T.
operations manager
Small-Business (50 or fewer emp.)
"Fantastic Model Selection and Spaces—My Go-To AI Tool"
5/5
What do you like best about Perplexity?

A good selection of models is available, and the Spaces implementation is fantastic. It’s the perfect go-to AI tool for everyday use. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It’s sometimes hard to tell which model I’m using, and not all models support the same file outputs. Because of that, after a chat I don’t always end up with the export I need. Review collected by and hosted on G2.com.

Keshav K.
KK
Keshav K.
Global Senior Manager - Education Technology
Enterprise (> 1000 emp.)
"All-in-One Platform for Global AI Models and Seamless Content Creation"
5/5
What do you like best about Perplexity?

This platform offers multiple models within a single workflow, allowing you to access the best options from around the world all at once. In addition, it introduces an agentic approach through the Comet browser, which has Perplexity integrated. I find it especially impressive for content creation, and unlike many other models, it does not hallucinate. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It's not that I dislike it, but I do see an area for improvement. If the current system could provide multiple responses from different models at once, it would give us the chance to validate some of the options ourselves, rather than relying solely on the Best option selection. Review collected by and hosted on G2.com.

Christine C.
CC
Christine C.
Head of Marketing
Small-Business (50 or fewer emp.)
"Efficient for Content and Research, Needs Better Task Management"
4.5/5
What do you like best about Perplexity?

I like that Perplexity seems to understand our brand voice and remembers rules very well. It also responds well to feedback, which is great for refining our content writing. I find it useful that it synthesizes the data and links I provide in a meaningful way. Additionally, I felt that the initial setup of Perplexity was easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don't think the way the projects work and tasks work is very intuitive, so I feel like I have one run-on project with lots of different tasks. Also the search feature is either non-existent or I can't find it. Review collected by and hosted on G2.com.

Aditya V.
AV
Aditya V.
Associate Analyst
Small-Business (50 or fewer emp.)
"Quick Answers, Room for Improvement"
3.5/5
What do you like best about Perplexity?

I appreciate Perplexity for its capacity to deliver concise and well-organized answers that demonstrate a clear understanding of the subject, along with helpful references. This allows me to quickly grasp a topic without the need to sift through numerous sources. The inclusion of references makes the material much easier to understand. Additionally, I found the initial setup to be straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find that the results can sometimes be too brief, particularly when it comes to more complex or technical subjects. It would also be much more helpful if there were better options for customization. Review collected by and hosted on G2.com.