Perplexity Reviews (317)

Reviews

Perplexity Reviews (317)

4.4
317 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise fast, reliable answers with clear source citations, which significantly enhance their research efficiency. The ability to quickly verify information and access well-structured responses is highly valued, making it a preferred tool for both professionals and students. However, some users note that usage limits can be restrictive during peak times.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Luigi P.
LP
Luigi P.
Unemployed (usually a Software Engineer)
Small-Business (50 or fewer emp.)
"Trustworthy, Well-Sourced Answers With No Hallucinations (thus far)"
4/5
What do you like best about Perplexity?

Perplexity does a great job of citing its sources and grounding its answers properly; if it cannot determine a definitive answer to your question, it will tell you so instead of hallucinating.

The user interface is appealing and modern enough. One thing I really like is how, while processing a request that takes a lot of thinking and researching several sources, Perplexity will list what it is currently doing, so you don't feel like the app is frozen while the first output starts coming back. AS for speed once the response starts streaming is fast enough to not feel sluggish.

As for integrations, I haven't used them often, but they offer connectors to a several sources including all major cloud drives (OneDrive, Google Drive, Dropbox, Box), project management (Jira, Monday), Calendars (Google and Outlook Calendars), and even financial institutions like Ramp. That being said, the total number of connectors at this time is still in the dozens, not hundreds.

Spaces (similar to Custom GPTs on ChatGPT or Projects on Claude) allow you to set instructions for every new chat created in that space. This makes it easy to re-use personas, multi-shot examples, and other instructions without copying and pasting on each new conversation. Spaces also work as the main organization method for your chat history, other than chronological order. The current limit for a space's instructions is good enough at 8000 characters, but I've seen larger ones elsewhere.

Selecting models from multiple vendors is a neat feature that you won't get from the vendors themselves (e.g. using ChatGPT means you use OpenAI models only), but the selection is limited to one or two recent models from each of the incumbents in the space (i.e. OpenAI, Anthropic, NVIDIA, Google, MoonShot AI, and of course Perplexity's own models). Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Pricing is one of the aspects where I struggle recommending Perplexity. $20 does not sound like a lot, until you realize that is $240 a year (or $200 for a yearly subscription), and this tier does not include their new Computer agent, which requires a Max subscription or buying credits separately. The $5 API credits included with a Pro subscription can also be restrictive depending on what you want to use them for. Don't get me wrong, you get a lot of value, but I wish there was just a tiny bit more, especially if you don't use it every day.

Another issue I've found thus far is that adding past conversations to new Perplexity Spaces (similar to ChatGPT's Custom GPTs and Claude's Projects) is currently a bit cumbersome, but it is not a deal breaker. Review collected by and hosted on G2.com.

Frederick L.
FL
Frederick L.
Marketing Coördinator
Mid-Market (51-1000 emp.)
"Clean, Intuitive Search with Fast, Well-Cited Answers"
4/5
What do you like best about Perplexity?

Perplexity has a clean, intuitive interface with a beautiful design that makes searching a pleasure. It excels as a replacement for Google search; delivering quick, well-cited answers with transparent sourcing. The AI clearly shows its reasoning process, which makes responses feel trustworthy. It works great for day-to-day browsing and research, handling most queries accurately and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The free plan hits its usage limit quite quickly, which can be frustrating during intensive research sessions. Perplexity is primarily a search and Q&A tool. It's not well-suited for creating longer-form documents, structured reports, or presentations. For those tasks, other AI tools perform significantly better. It would also benefit from improved support for complex multi-step tasks. Review collected by and hosted on G2.com.

Nic K.
NK
Nic K.
Managing Director
Consulting
Small-Business (50 or fewer emp.)
"Efficient, Agnostic Tool for Seamless Workflow and Great Carplay Integration"
4.5/5
What do you like best about Perplexity?

I like that Perplexity is agnostic and uses multiple tools, which makes the agentic side of their experience awesome. The Comet Browser is particularly great and I think it's massively underrated. The fact that I can get it to take over and complete tasks for me is fantastic. I also appreciate how Perplexity is fully integrated with all my connectors like Gmail, Drive, and Firefly. Its mobile app is really good, and the web search is fantastic along with the deep research tool. The user experience is very polished, and setting it up was really easy. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The biggest detractor for me at the moment is for browser control. The daily limit is really low. I would use it a lot more if I could use it a lot more. And it could push some stuff, a bit more on device. I've got a GPU, but it's doing everything in the cloud. Review collected by and hosted on G2.com.

Arunalo S.
AS
Arunalo S.
Digital Marketing Executive
Marketing and Advertising
Mid-Market (51-1000 emp.)
"The Ultimate Research Accelerator: Instant Synthesis with bulletproof citations."
4/5
What do you like best about Perplexity?

The UI/UX is incredibly clean, and features like Pro Search have completely transformed my workflow; instead of spending 30 minutes cross-referencing multiple tabs, it synthesizes deeply researched answers in seconds. The performance is blisteringly fast, giving me an immediate ROI on the Pro tier by saving me hours of manual digging every week. An unexpected benefit has been the onboarding—the collection feature allowed my team to organize shared research seamlessly from day one without a learning curve. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

While the standalone experience is unmatched, the integrations are a bit basic. I'd love to see deeper, native API connections into CRM or project management tools rather than relying entirely on browser extensions. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Accurate Document Referencing with Smart Scheduling and Project Mode"
5/5
What do you like best about Perplexity?

One of the best features about Perplexity is its accuracy when referencing documents, along with the ability to schedule executions, especially with hourly trackers. It also has a project mode that can be used to get more organized answers. It can take some time sometimes, but it sends a notification when the results are ready (usually in 5–10 minutes), and the final answer can be very well formatted based on what I need. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I have noticed that over time the choice of models in perplexity have decreased so they are not as many models to select from as they were before Plus with increase in price I would have expected to be more integrations as other providers Review collected by and hosted on G2.com.

Lalith K.
LK
Lalith K.
Fresher
Small-Business (50 or fewer emp.)
"Revolutionized My Research with Source Transparency"
4.5/5
What do you like best about Perplexity?

I use Perplexity primarily for quick, source-backed research, which fits into my workflow as a replacement for traditional search engines. I appreciate how it gives direct, cited answers, eliminating the frustration of unreliable information and saving me hours of research time. What I like most is the source transparency; every answer comes with clickable citations, so I can trust or fact-check the information instantly. I also love the follow-up search feature, which lets me refine my questions without starting over, almost like having a research assistant. The clean, distraction-free interface keeps me focused on answers, not ads or SEO clutter. The initial setup was effortless, just signing up with Google or email, and there was no learning curve. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes Perplexity can be too verbose, giving long answers when a short, direct one would do. I'd love a 'concise mode' toggle. The mobile app, while clean, occasionally feels slower to load search results compared to the web version. Also, for highly niche or very recent local topics, it sometimes misses the mark where a standard Google search would get it instantly. Review collected by and hosted on G2.com.

Gaurab R.
GR
Gaurab R.
System Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Perplexity Delivers Direct Results with Authentic source for Deep Research"
5/5
What do you like best about Perplexity?

Perplexity is most helpful with its result as it provide direct result with authentic sources.

It had great advantage in the research which helps student and professionals with its deep research ai intelligence. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It gives least performance with creative works and complex tasks as it can hallucinate on multi step tasks.

Other drawback is that it is heavily dependent on the web searches , it collects all the top results from google which may not be correct all time.

Ui/ux is graet but lacks in personalization. Review collected by and hosted on G2.com.

Bibhu P.
BP
Bibhu P.
Founder's Office- Growth and Strategy
Small-Business (50 or fewer emp.)
"Daily Research Workflow"
5/5
What do you like best about Perplexity?

It efficiently combines search and AI-generated responses. Instead of going through multiple links, it gives a structured answer with sources attached, which makes it easier to verify information quickly. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

One thing I’d like to see improved in Perplexity AI is deeper consistency in highly technical or niche research workflows. While the platform is excellent for fast discovery and summarization, there are moments where the responses can become repetitive across follow-up questions or rely too heavily on similar web sources.

For complex topics, I still find myself manually validating certain claims or opening the original references to ensure accuracy and context. It’s not a major issue, but when working on technical, strategic, or industry-specific research, precision matters. Review collected by and hosted on G2.com.

Çağrı P.
ÇP
Çağrı P.
Founder & CEO
Small-Business (50 or fewer emp.)
"Real-Time Updates, Needs Better Link Sources"
4.5/5
What do you like best about Perplexity?

I really like how Perplexity consistently pulls in the newest information online. It’s super helpful whenever I’m writing and need to verify details in real time. It also keeps me up to date with the latest news, which I find better than other tools I use, like OpenAI.

Another big plus is being able to choose between different AI models inside Perplexity. I appreciate that it’s not limited to just one model, because having multiple options gives me more freedom depending on what I’m trying to do. Its deep research capabilities are especially valuable when I’m comparing products before buying something, since it helps me quickly put together a list of prices and websites without much effort.

For everyday questions, it’s easy to use, and it’s also great for editing emails because it helps me draft replies quickly. Overall, these features make it a perfect fit for my needs. Performance has been quite good for me, and it feels very fast. It’s also very cheap compared to other AI tools.

Onboarding was easy and quick as well, and it seems like they’re adding integrations almost every couple of days. There’s always something new, so in general I’m really enjoying it. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes when I ask for something, it doesn’t give me enough information. For example, if I just want to go to a website, in Google I can type something like “Berlin restaurants” and it will list links right away. In Perplexity, it still gives an answer, but sometimes the links aren’t there at all, or the links are missing key results. Other times it does include links, but the sources aren’t the right ones, or they don’t point to the correct pages.

Because of that, it can be really hard to find the information I’m looking for, especially when I mainly need the actual website link. I often end up doing a Google search just to find a company’s site. It’s something very simple: if I’m asking for information about Adidas, it gives me plenty of details, but not the Adidas website. It should be easy to include that link, but Perplexity doesn’t consistently surface the official website or the most important pages that Google shows immediately. Review collected by and hosted on G2.com.

shailesh s.
SS
shailesh s.
we developer
Computer Software
Small-Business (50 or fewer emp.)
"Powerful Research Tool with Real Productivity Gains (but Needs Better Stability & Support)"
4.5/5
What do you like best about Perplexity?

I use Perplexity AI daily as part of my workflow as a software student and developer, mainly on desktop (Chrome) and occasionally on mobile.

My primary use cases include:

Researching technical topics like REST APIs, system design patterns, and AI concepts

Using the “Copilot” and source citation feature to validate answers quickly

Generating structured notes for subjects like DBMS and Operating Systems

Rapid idea validation when building small projects or prototypes

For example, while working on a PHP-based QR attendance system, I used Perplexity to compare different session management approaches and database schemas. Instead of reading 5–6 different blogs, I got a consolidated answer with sources in under 2–3 minutes.

This has reduced my research time by 40–50% in many cases.

What stands out is its ability to combine multiple sources into a single, readable response with references, which helps me trust the output more than traditional AI chat tools. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

There are a few consistent issues I’ve noticed:

Some responses can still be factually inconsistent, especially for newer frameworks or APIs

During peak usage times, I’ve encountered rate limits even on a paid plan

Pricing feels high for students in India, especially compared to alternatives

Customer support is slow—I once faced a billing-related query that took several days to resolve Review collected by and hosted on G2.com.