In the past I highly appreciated the support if necessary: When requesting an Airbnb or in case something goes unexpectedly, the chat and also the phone support were very reactive, friendly and helpful. In addition I once searched for a function I could not find (I believe cancelling the hotel reservation in a flights+hotel booking, without cancelling the flights) and the AI actually gave a very good answer and could do it for me without human intervention. Review collected by and hosted on G2.com.

Least helpful is the limit in connections one can choose. Flights: I miss the flight+train option that Lufthansa offers. Trains: For connections with one change, only a fraction of the actual connections is proposed by Perk. Review collected by and hosted on G2.com.

It’s very easy to use, and the added app integration makes the check-in process much smoother.

I’ve also had to use the support option to add a less well-known railcard, and it was added very quickly.

The suggested routes using AI are a great feature, as it can surface better options for your trip.

I also find the way it displays costs really helpful. In particular, the “remove out of policy” option means the price shown is limited to what you can actually book. Review collected by and hosted on G2.com.

Performance can sometimes be a bit slow, but unless you’re really in a massive rush to book, it’s not really a problem. Review collected by and hosted on G2.com.

It’s very easy to coordinate transportation for my crew, and it saves a lot of time when comparing options, which is the most important part for me. It also helps me save money, and the integration with National lets me use my ID to access our corporate prices. It’s been especially helpful when I need to cancel flights, and the chat support does a good job accommodating my needs. Review collected by and hosted on G2.com.

When I’m booking last-minute, it takes a long time for my booking to get approved, and I end up having to call, which isn’t very helpful. Review collected by and hosted on G2.com.

The UX/UI design and overall visual presentation of the website where you book. it is ok to give the employees inside the company autonomy and avoid a lot of manual bookings. Review collected by and hosted on G2.com.

When I want to cancel or modify a booking, I want to be able to see all the options and do it directly. The app does provide those options, but sometimes the hotel doesn’t allow cancellations, and having an intermediary can be frustrating at times. Review collected by and hosted on G2.com.

I really like Perk's great UX. It's super easy to use, very responsive, and clear in how it's laid out. The flight and accommodiation choices provided are really good, and I'm able to filter and compare easily to find which options work best for me. It allows me to organize my time better by filtering by the right location or the ideal time of a flight. The initial setup was really easy, and the functionality is very accessible. Review collected by and hosted on G2.com.

I would like to have a tool where I can directly compare (side by side) the flight pricing and departures/arrivals on different days. Review collected by and hosted on G2.com.

I like that Perk(formerly TravelPerk) is very easy to use. The UI is fresh and intuitive, making it a breeze to navigate. It's straightforward to use, especially compared to older platforms that are hard to manage. This usability really saves me time when getting travel plans set up. I can quickly get the necessary authorizations and manager approvals, which makes the whole process pretty efficient. Additionally, the initial setup is super easy; I just log in, select my destination and hotel, and send a message to my manager. The whole experience with Perk is really good. Review collected by and hosted on G2.com.

I think the filters could be improved. Whenever I use a filter, I don't get the right hotels or the stays that I want. Review collected by and hosted on G2.com.

The app is particularly useful and the map view when booking is nice too Review collected by and hosted on G2.com.

It can take an extraordinarily long time to book train tickets in the UK, significantly slower than other apps like trainline etc

There's always a push to buy perk insurance/cover/idk what it is for totally inappropriate things like a £10 train ticket

it doesn't always suggest the best pricing for flights e.g. it will suggest a ticket that is £500 more that has free seat selection but seats are less than £100 each way (i know that's not perks fault, but would expect it to not suggest that perhaps?) Review collected by and hosted on G2.com.

I use Perk to book flights and stays when traveling for work. I like finding the best connections and prices for flights and getting help choosing hotels close to the office with specific filters. The app is good, and I find the website easy to navigate with simple sorting and filter options. I appreciate the excellent support team, who have assisted me with rebooking and flight cancellations. I also liked how easy the initial setup was. Review collected by and hosted on G2.com.

Site information being up to date. I had a few occasions when the flights were changed but the updated info was not reflected on the website, I had to ask support. Review collected by and hosted on G2.com.

I really appreciate the user interface; it's great and very easy for team members to use. I like that we're able to get competitive rates on flights, so it feels like we're not compromising on costs. Being a charity, getting competitive pricing is crucial for us. I also appreciate their responsiveness, as we always receive very quick responses when we have questions or need help with hotel bookings for off-site events. It's also great that the platform's set up process was very easy and straightforward, with no problems during onboarding, making it super simple to teach the team how to use it. Review collected by and hosted on G2.com.

When we started using Perk, booking trains was not as competitive as booking flights. It was usually possible to get fares that were much better on different websites, so if the prices seemed high on Perk, we encouraged team members to check other websites and book directly for reimbursement, which was an extra step. Another minor challenge was that sometimes somebody would book a flight, and by the time it was approved, the flight was no longer available. This required additional coordination, which was kind of frustrating because it's one of the main problems Perk solves for us, but it doesn't happen all that often. Review collected by and hosted on G2.com.

I like how Perk brings business travel booking and management into one place. It makes it easy for me to compare flights and hotel options, keep itineraries organized, The platform is straightforward to navigate, and having travel details and bookings centralized saves time, especially when managing multiple work trips. Review collected by and hosted on G2.com.

Overall, my experience has been positive Review collected by and hosted on G2.com.