I like the simplicity for the user. There are great filters to help pick the best travel options for your trip. It's easy to manage our users and payment profiles. Review collected by and hosted on G2.com.

Paying a premium for every transaction, only to not get it back unless you follow up with support when the error was Perk's fault.

I've also had a few times where I've had to do a lot of legwork for customer support to finally help me and see that there was a better solution than giving us 80% back in credit.

I also dislike that you cannot track transactions by trip number, which makes tracking payments so much more difficult. Review collected by and hosted on G2.com.

I really like how I can easily search an area with filters in Perk, which saves me time. It's great having all my bookings in one app, especially for trains and hotels. I've never had an issue with Perk, and it works well across mobile and desktop. The app covers everything related to travel and accommodation, and it's easy to use. Review collected by and hosted on G2.com.

I do not dislike anything about perk since I’ve never had any issues Review collected by and hosted on G2.com.

I use Perk(formerly TravelPerk) for booking hotels and flights for trips mainly to Munich and Berlin, and I love how it has a great native SSO integration that allows me to easily book flight tickets. One of the most important aspects is the feature for making events, where I can create an event in the app or on the website, and it allows everyone in my team to book flight tickets and hotels on their own. Plus, I can see which teammates booked which flights or hotels, so we can coordinate to stay in the same hotel or book the same flight or around similar times. This feature lets me directly connect with my teammates for travel plans. Also, the process is streamlined as the money for bookings is entirely debited from my company's account, which is a hassle-free experience. Review collected by and hosted on G2.com.

There's a little bit of clarity issues with the FlexiPerk option. If I book and then cancel, it says a 10% deduction is made, but we're not informed how much money was actually reimbursed to the company. It would be better if employees also knew how much money got wasted for a particular booking. Review collected by and hosted on G2.com.

I use Perk to book my company travel, like hotel, train, and flights. I really like how easy it is to work with. The best feature is actually the customer support from my point of view, because it is fast, helpful, and target oriented. The initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com.

I'm finding the automation in Perk a little lacking. It would be great to have a feature that remembers my frequent trips and suggests the same hotels and trains, so I don't have to search for them every time I need to make a booking. This would save a lot of time and make the process more efficient. Review collected by and hosted on G2.com.

Easy to navigate and book multiple things at the same time (ie. car, hotel, airline, etc. Review collected by and hosted on G2.com.

Having to pay for everything up front and then submit for reimbursement. I would prefer to have a company card. Using Perk is fine, but then it takes time for the company to reimburse. Usually at least a week if not longer. Review collected by and hosted on G2.com.

The most helpful thing about Perk is how incredibly user-friendly it is, making it easy to find flights and hotels that automatically fit within our company policy. The automated approval process completely eliminates the hassle of back-and-forth emails, saving a ton of time for both travelers and managers. Review collected by and hosted on G2.com.

While the platform is great for policy tracking, the room and flight pricing can sometimes be higher than what you find booking directly with airlines or hotels. Additionally, because it acts as a third-party broker, it can sometimes be difficult to collect your regular hotel loyalty points or get immediate customer support when a booking glitch happens. Review collected by and hosted on G2.com.

It gives me control over my team booking travel. Before Perk the team would book travel without authorisation even though that was the policy. Perk enforces controls which is what I need.

Plus the system is easy to use, the prices are reasonable and my contacts at Perk are always quite helpfull. Review collected by and hosted on G2.com.

I haven't got any major problems with it. we mainly only use the travel booking system. Review collected by and hosted on G2.com.

It removes the hassle of having to fill out expense reports and waiting to get your own money back from your employer, it streamlines the whole process for everyone involved. Review collected by and hosted on G2.com.

The app can be a bit annoying to use sometimes, for example it takes a long time to load sometimes, crashes quite easily which deletes all the progress, and it can be a bit glitchy sometimes, for example, when booking train times for 15:35, and choosing tickets from 15:30 as the time selection, it simply doesn't let you continue (because that time is already passed I assume),on Trainline however, it tells you what it wrong and why it isn't loading or continuing, so I think it would help if you could match what Trainline does as I think that is probably the benchmark. Review collected by and hosted on G2.com.

I enjoyed using Perk to book my work trips because it's like its own skyscanner but everything is charged directly to the company. No need for me to book, justify myself, get refunded at the end of the month etc. it's very simple to use for sure.

As a user, I was able to book a couple of trips to Vilnius where our engineering is without any bugs, or issues.

The tutorial / onboarding screen at the start was very intuitive. Review collected by and hosted on G2.com.

So far, none. It’s very simple to use, and it does a straightforward job.

I think it would be good if it used AI to recommend optimal ways to save your company money. Review collected by and hosted on G2.com.

Having a dedicated account manager has been incredibly valuable, particularly for overall travel program management, industry insight, and vendor connections. The Perk support team has also been fantastic to work with: consistently prompt, professional, and thoughtful in their approach. Every agent I’ve interacted with has taken the time to prioritize requests and follow through until each issue is fully resolved. I truly appreciate the level of care and responsiveness they bring, especially knowing the volume of requests they handle daily. Review collected by and hosted on G2.com.

At times there can be a slight delay between airline systems and the platform syncing reservation details. Because of this, we occasionally confirm booking information directly through the airline’s app first to ensure everything is reflected correctly. While this hasn’t created major issues, closer synchronization between airline systems and the platform would make the experience even smoother. Review collected by and hosted on G2.com.