--- title: Perk (formerly TravelPerk) Reviews meta_title: 'Perk (formerly TravelPerk) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2147 reviews by the users' company size, role or industry to find out how Perk (formerly TravelPerk) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2147 scale: '5' date_modified: '2026-10-07' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Perk (formerly TravelPerk) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Perk invaluable for seamless travel planning and management. (148 mentions)
Users value the easy booking process of Perk, making travel planning seamless and stress-free. (92 mentions)
Users praise the great customer support from Perk, highlighting its responsiveness and helpfulness in addressing concerns. (67 mentions)
Users find the initial setup remarkably easy, streamlining their experience and enhancing productivity from day one. (58 mentions)
Users appreciate the easy setup of Perk, making their experience intuitive and hassle-free right from the start. (55 mentions)
Users face significant booking issues with Travelperk, including glitches and lack of customer support during critical moments. (44 mentions)
Users experience booking confusion due to lengthy confirmation times and issues with third-party bookings affecting personal details. (36 mentions)
Users find Perk's limited options frustrating, as it leads to higher costs and booking challenges during travel. (30 mentions)
Users often face hotel availability issues with Perk, leading to frustration and increased costs during bookings. (29 mentions)
Users face poor customer support with Travelperk, experiencing long waits and frustration in managing reservations effectively. (25 mentions)

5 Pros or Advantages of Perk (formerly TravelPerk)

5 Cons or Disadvantages of Perk (formerly TravelPerk)

Dušana M.
DM
Dušana M.
BPI Engineer Europe
Enterprise (> 1000 emp.)
"Perk Makes Travel Booking Easy with Clear Approvals and Great Chat Support"
5/5
What do you like best about Perk (formerly TravelPerk)?

Perk is very useful for searching for flights and hotels, as well as for making bookings. The approval process is clear and easy to follow. I also had a personal experience with a flight cancellation, and I was very satisfied with the support I received from Perk via chat. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

I don’t like having to wait for the site to refresh. At times, it takes too long for the list of offered or available services to load. Review collected by and hosted on G2.com.

Mónica M.
MM
Mónica M.
Mid-Market (51-1000 emp.)
"Facilitate Travel Booking, But Needs to Improve New Features"
5/5
What do you like best about Perk (formerly TravelPerk)?

I like the ease of accessing Perk, whether through the web or on mobile. I also value the flexibility to book tickets in terms of time and schedule, as well as being able to choose the company. The experience of using Perk to book business trips is like planning a vacation. The platform makes it much easier to book trips compared to other platforms I've used in the past. Having the information at hand and receiving notifications about flight updates is also very valuable. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

The events feature is still very much in its infancy. We tried to use it in the past, I think it was just in beta. They mentioned it to us so we would use it before the launch, but it really didn't work. They set some base hotel rates, but the person in charge of the concierge told us there were higher rates due to an event in Barcelona, and offered us higher rates than what we could find on our own. That experience didn't encourage us to use that feature. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Booking, Stellar Support"
4.5/5
What do you like best about Perk (formerly TravelPerk)?

I like that Perk (formerly TravelPerk)'s website and app are very easy to use, making it simple to navigate and book work travel efficiently. The support is also great and highly responsive, which is crucial when I encounter issues, especially during travel. I appreciate the easy-to-use chat feature for assistance with reservations or general questions, which makes my experience positive. The ability to make reservations quickly without consuming much of my time is valuable to me, as it enhances my overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Sometimes when searching for flights on Perk (formerly TravelPerk), the search takes a while. I wish the search results returned a little quicker, but I also understand that there are a lot of flights being searched at that time. Review collected by and hosted on G2.com.

KP
Katarzyna P.
Quality Technician Customer Liaison
Enterprise (> 1000 emp.)
"TravelPerk: Intuitive Interface, Accurate Search, and Flexible Options"
5/5
What do you like best about Perk (formerly TravelPerk)?

I’ve found TravelPerk to be a very user-friendly platform that makes booking and managing travel straightforward. The interface is easy to use and feels intuitive, which makes navigating the system quick even for first-time users.

What I liked best about TravelPerk is how simple it is to get started and find what you need. The search function is accurate and returns relevant results close to the selected location, which saves time when planning trips. On top of that, there are plenty of options available, giving flexibility whether you’re booking flights, hotels, or combined travel arrangements.

Overall, it’s a reliable and efficient tool for organising travel, especially if you value speed, clarity, and having multiple choices in one place. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

What did I dislike? Nothing. The experience has been smooth, efficient, and met expectations without any noticeable issues. Review collected by and hosted on G2.com.

Pablo A.
PA
Pablo A.
Deal Desk Manager
Mid-Market (51-1000 emp.)
"A good platform to organize my business trips"
4/5
What do you like best about Perk (formerly TravelPerk)?

UI is clean and seems easy to understand.

The organization of trips grouping different bookings is very helpful to me. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Sometime the organization of Trips can get messy, as the managers have to clean up past events to avoid popping up on the proposed trips all the time.

Sometimes the display of the full trip can take more than a page, so scrolling to read all the bookings might be anoying. A condensed view option would be nice. Review collected by and hosted on G2.com.

Alphonse T.
AT
Alphonse T.
Senior Manager, Global Communications
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"TravelPerk has potential, but falls shorts in some areas for business travel booking"
4/5
What do you like best about Perk (formerly TravelPerk)?

The rebranding has included an improved interface that is easier to use. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Doesn't always have the most accurate or updated travel options for regional trains or non-flight modes. Review collected by and hosted on G2.com.

ZM
Zoe M.
Connect Delivery Specialist
Mid-Market (51-1000 emp.)
"Easy, Fast Booking for Hotels, Flights & Trains with Helpful Support"
4.5/5
What do you like best about Perk (formerly TravelPerk)?

Its easy and quick to use, particularly for booking hotels, flights and trains. Their support team are available for any booking issues. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

It doesn't always offer all types of transport eg. coaches. Sometimes there is a more direct coach to an airport, for example, and it doesn't give that option. Also, sometimes it can be a bit clunky to use - for example the app only offers an option for return train tickets when I wanted to purchase a single. Fortunately the webversion offers all options. Review collected by and hosted on G2.com.

Anastasija B.
AB
Anastasija B.
Enterprise (> 1000 emp.)
"Streamlined Business Travel, Excellent Support"
5/5
What do you like best about Perk (formerly TravelPerk)?

I like using Perk(formerly TravelPerk) for my business trips because it's relatively easy to use. Booking tickets, hotels, and trains is simple, so I don’t have to worry about my trip. I appreciate being able to see if someone from my company has stayed in a hotel before. The support from TravelPerk is great—I like how the problems I had were solved. Overall, I like the application and found the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Last time I was not able to use mobile app offline, just to see my already existing bookings. There is no possibility to find connecting flights if they are done not by the same provider. Sometimes using different providers is much cheaper, so I have to book just separate flights. I don't very like that there are no options to filter past trips by date. It would be easier, if I am not sure in which place I have stayed in October 2022. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Easy Travel Booking with the Perk App and Loyalty Membership Options"
5/5
What do you like best about Perk (formerly TravelPerk)?

Very easy to use and navigate website for hotels and rail travel. I like the option of being able to use and select using existing loyalty memberships. The real upside now for me is the Perk App which i'm able to use on the move with rail tickets Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

The least helpful aspect is often the search for hotels and trains is limited with the results. For instance for hotels it would be good to have more inital filters for a wider range of results from the original destination. It would also be very helpful to have 'via' selection for rail travel - this is a downside when selecting the train service i require Review collected by and hosted on G2.com.

Amanda P.
AP
Amanda P.
Mid-Market (51-1000 emp.)
"Perfect for Business Travelers, Excellent Support"
5/5
What do you like best about Perk (formerly TravelPerk)?

I have been using Perk for business trips over the last five years and have only had good experiences with it. I like that it offers prices that are fair and aligned with the market. The interface is very easy to use, making it simple to choose between flights and hotels, which helps ensure a smooth work trip. I also love the support provided whenever it's needed, and setting up the platform was very easy as we just needed to log in with our business email. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

I wish Perk could make better suggestions on the times of flights, for instance. Review collected by and hosted on G2.com.