# Ideagen Internal Audit Reviews **Vendor:** Ideagen **Category:** [Audit Management Software](https://www.g2.com/categories/audit-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 93 ## About Ideagen Internal Audit Get more value, more audits and more flexible workflows from your internal audit software. Designed by internal auditors, Ideagen gives you a complete system for all your audit work. There’s no annual limit on audits and no complex set of modules. The step-by-step workflows will suit any framework you use, and it’s fast and easy to report your findings with confidence. Ideagen helps you comply with all the standards that govern your business, including SOX, ISO, ESG and IIA. ## Ideagen Internal Audit Pros & Cons **What users like:** - Users find Ideagen Internal Audit to be **user-friendly and easy to navigate** , significantly enhancing their auditing experience. (9 reviews) - Users value the **high efficiency** of Ideagen Internal Audit, which streamlines all phases of the audit process seamlessly. (5 reviews) - Users commend the **excellent customer support** from Ideagen, highlighting professionalism and efficiency in resolving issues swiftly. (4 reviews) - Users value the **customizability** of Ideagen Internal Audit, enhancing their audit processes and enabling tailored solutions. (4 reviews) - Users appreciate the **user-friendly interface** of Ideagen Internal Audit, enhancing their overall auditing experience and efficiency. (4 reviews) - Users commend the **robust reporting capabilities** of Ideagen Internal Audit, enhancing audit efficiency and analysis significantly. (4 reviews) - Collaboration (3 reviews) - Users value the **easy document management** in Ideagen Internal Audit, simplifying uploads, filing, and audit trails significantly. (3 reviews) - Implementation Ease (3 reviews) - Intuitive (3 reviews) **What users dislike:** - Users report **inadequate reporting** with clunky processes and manual corrections, impacting audit efficiency and experience. (3 reviews) - Users find the **system not intuitive** , resulting in a longer learning curve and confusion with modules. (3 reviews) - Users experience challenges with **export issues** due to character limits and limited customization options in Ideagen Internal Audit. (2 reviews) - Users express concern over **aggressive sales tactics** leading to high licensing costs, impacting budgets for smaller organizations. (1 reviews) - Users face challenges with **difficulties in deletion or modification** in Ideagen Internal Audit, yet workarounds exist. (1 reviews) - Confusing Terminology (1 reviews) - Users find the **customization difficulty** frustrating, as display options like font size and background color are limited. (1 reviews) - Editing Difficulties (1 reviews) - Excel Limitations (1 reviews) - Limited Customization (1 reviews) ## Ideagen Internal Audit Reviews ### 1. Fully Functional Audit Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron T. | Head of Audit, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Ideagen Internal Audit?** Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodology employed by the audit team and allows easy tracking of any observations and recommendations made. It is fully configurable to meet individual needs and the support teams are best in class and highly responsive. **What do you dislike about Ideagen Internal Audit?** As with any system there are drawbacks - Pentana doesn't always allow easy deletion or modification of parts of the audit universe should they become irrelevant in your organisation however the system has workarounds in place to mitigate this. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen allows me to manage the audit function seamlessly through the ability to review and approve work at different stages of the audit process, through easy tracking and management of recommendations and scheduling the engagement priorities of the team **Official Response from Maria Aksiantsiuk:** > Thank you for updating your review, Aaron! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit provides a comprehensive solution for managing your audit process smoothly, from methodology to observation tracking, and that our support team has been highly responsive. We appreciate your feedback about audit universe modifications. We're continuously enhancing the solution to streamline user experience in areas like this. Kind regards, The Ideagen Team ### 2. User-Friendly Tracker, But Reporting Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Thomas P. | Audit & Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Ideagen Internal Audit?** The recommendation tracker is easy to use and the ease with which we can navigate and export the information supports out internal reporting versus KPIs etc. **What do you dislike about Ideagen Internal Audit?** The reporting has become very clunky. A lot of the bespoke reports we created years ago now contain issues which require several manual corrections before we issue. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** As noted the recommendation tracking allows us to identify thematic findings and identify audits which require escalation. This in turn supports our risk analysis as an organisation. ### 3. Ideagen Internal Audit Likes & Dislikes **Rating:** 4.0/5.0 stars **Reviewed by:** Dave L. | Audit Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Ideagen Internal Audit?** We appreciate the ability to create objectives and design tests from scratch, allowing us to adjust them as needed throughout the audit. Additionally, it provides an effective method for tracking findings through corrective actions. Overall, it offers a solid structure for documenting workpapers and managing the audit lifecycle. We also like that it only requires an internet connection to access the software from anywhere, its user-friendly, and offers customization options. **What do you dislike about Ideagen Internal Audit?** Some of the disadvantages include the reporting process, limited customization to specific fields within the software, and additional costs for further customization. Additionally, the analysis section in Ideagen Audit is helpful for creating dashboards, but it would be nice if you could export the data. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** The product offers a centralized platform that enables us to store all audit records in a single, easily accessible location. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback, Dave! It's great to hear that the flexibility to create and adjust objectives and tests, the effective findings tracking, and the ability to access everything from anywhere are working well for your audit lifecycle management. Your feedback about reporting, field customization, and exporting dashboard data is valuable. Please share these specific needs with your account manager so they can explore what options might be available or log enhancement requests for the Product team. Kind regards, The Ideagen Team ### 4. Great tool and looking forward to new version **Rating:** 3.0/5.0 stars **Reviewed by:** Elbert H. | Audit Risk Compliance , Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Internal Audit?** The Integrated Risk and Audit application is a valuable tool, offering flexibility and adaptability to suit your specific requirements. I find it especially beneficial for smaller, less complex environments, where it serves as a great asset. **What do you dislike about Ideagen Internal Audit?** This is a wonderful application, and its main advantage becomes clear when it is also utilized by the risk function. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** This tool makes it easier to work in a decentralized way while keeping all the information centralized in one location. ### 5. Ideagen is a great program that makes my work easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjuana G. | Internal Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Ideagen Internal Audit?** The option to enter the main audit points and to be able to run an audit report almost complete is very helpful. The system is user friendly and the modules are a combination of steps to follow and a guidance to ensure that guidelines are followed. **What do you dislike about Ideagen Internal Audit?** None. Ideagen is a full system that combines the ability to work with Microsoft and update the templates to create historical records per audit, per year. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** The information is kept safe. I don’t have to worry about losing info or a security issue. **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback, Sanjuana! It's fantastic to hear that Ideagen Internal Audit is making your work easier with nearly complete audit reports, user-friendly modules, and step-by-step guidance. The Microsoft integration and ability to create historical records per audit really does help maintain consistency year over year. We're particularly pleased that you feel confident about data security and information safety! Kind regards, The Ideagen Team ### 6. GRC system integrating the functions of Internal Audit, Risk and Compliance, quick support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Ideagen Internal Audit?** 1. One solution for Internal Audit, Risk Unit and Compliance Unit, which enable efficient collaboration. 2. All IA required functionalities (planning, scheduling, working papers , reporting, follow up, timesheet etc) are included. 3. Easy to use. 4. Quick support. **What do you dislike about Ideagen Internal Audit?** Pentana MK is currently used. Could become more user friendly. The new IA system of Ideagen is more user friendly. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** As a small Internal Audit team, it resolves the following: 1) Organisms the IA engagements in the systems, have visibility of the schedule to manage the engagements 2) Automatic follow up notifications saves plenty of time. 3) Audit trail in weakness/recommendations saves time to monitor their progress. 4) Reporting templates saves time and enable consistency **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! It's wonderful to hear that Ideagen Internal Audit is providing an integrated solution for your Internal Audit, Risk, and Compliance units, enabling efficient collaboration. We're pleased the comprehensive functionality, ease of use, and quick support are working well for your small team. Great to hear you've noticed the improved user-friendliness in our new IA system - we're continuously enhancing the solution to streamline user experience. The time savings from automatic follow-up notifications, audit trails, and reporting templates really do add up! Kind regards, The Ideagen Team ### 7. Ideagen Internal Audit: A Robust Solution with a lot to offer **Rating:** 3.5/5.0 stars **Reviewed by:** Arif N. | Internal Audit, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Ideagen Internal Audit?** Ideagen Internal Audit has proven to be a comprehensive and user-friendly solution for our organization's auditing needs. As someone who has previously worked with industry-leading tools like TeamMate and MetricStream, I can confidently say that Ideagen is on par with these established platforms in terms of functionality and ease of use. The software offers a wide range of features that streamline our audit processes, from planning and risk assessment to fieldwork and reporting. One of the standout aspects of Ideagen Internal Audit is its new interface, which allows our team to navigate the system with ease - although there is learning curve involved for newcomers. The customizable views provide a clear overview of audit progress and key metrics, enabling better resource allocation and project management. Additionally, the robust reporting capabilities have significantly reduced the time we spend on generating and formatting audit reports, allowing us to focus more on analysis and value-added activities. The software's integration capabilities with the risk module also offer to improve our overall efficiency by importing risks from ERM and working closely with them. This is a feature we soon plan to adopt. **What do you dislike about Ideagen Internal Audit?** While Ideagen Internal Audit offers numerous benefits, there are a few areas where improvements could be made. One of the primary concerns we've encountered is the rising licensing costs associated with the software's transition to a cloud-based model. Although we understand the advantages of cloud computing, the increased expenses have put some strain on our department's budget, particularly for smaller teams or organizations with limited resources. Another aspect we're eagerly anticipating is the development of cloud-specific hosting solutions to address cross-border data export restrictions. Organizations often face challenges related to data sovereignty and compliance with various regional regulations. We're still waiting for a solution that will allow us to seamlessly manage our audit data without compromising on privacy law compliance. This limitation will potentially force many organizations to delay their move to the cloud. Another concern is the limited support hours - even though its a regional issue for GCC clients. As our team is based in Saudi Arabia, we operate from Sunday to Thursday, 7:00 AM to 3:00 PM Saudi time. However, Ideagen's support team works in the UK from Monday to Friday 9:00 AM to 5:00 PM London time. This time difference results in a very limited window for effective support. This narrow window often leads to delays in resolving critical issues and can impact our audit timelines. We would greatly appreciate if Ideagen could extend their support hours or provide a dedicated support team for the Middle East region to ensure more comprehensive coverage and timely assistance for their global customer base. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen Internal Audit has significantly streamlined our audit processes, solving several key challenges we previously faced. The software's workflow management capabilities have been a game-changer, allowing us to create, assign, and track audit tasks with unprecedented efficiency. This has eliminated the need for cumbersome spreadsheets, email chains and SharePoint folders, reducing the risk of overlooked tasks or missed deadlines. One of the most impactful features is the ability to obtain auditee input directly through the software. This functionality has revolutionized our communication with auditees, making it easier to gather necessary information, evidence, and responses. The centralized platform ensures that all relevant data is captured in one place, enhancing transparency and facilitating smoother collaboration between auditors and auditees. Moreover, the software's reporting capabilities have greatly improved our ability to present audit findings and recommendations to management. By solving these critical problems, Ideagen Internal Audit has not only increased our team's productivity but also elevated the quality and effectiveness of our audit processes. The time saved on administrative tasks can now be redirected towards more value-added activities, such as risk analysis and strategic planning, ultimately contributing to better risk management and governance for our organization. **Official Response from Maria Aksiantsiuk:** > Hi Arif, Thank you for taking the time to leave such a detailed review, and for being a great advocate of Ideagen! We’re pleased to see that the integrated risk functionality is helping you work more closely with your ERM team. You’ll be pleased to know that the solution is improving continuously. The new technology edition is now available, which has an even better interface for new users – this cuts the learning curve significantly. Your account manager will be in touch with you shortly to discuss some of the other improvements that are coming. Kind regards, The Ideagen Team ### 8. Complete and performing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Ideagen Internal Audit?** Great system in terms of: - compliance with IIA standards - seamless audit planning and execution - flexibility for the implementation of audit methodologies **What do you dislike about Ideagen Internal Audit?** The Configuration isn't always seamless. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** The main issue that currently Ideagen is helping us to manage is the follow-up of our audit recommendations **Official Response from Maria Aksiantsiuk:** > Thank you for updating your review! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit is meeting your needs for IIA standards compliance, seamless audit planning and execution, and flexible methodology implementation. Your feedback about configuration challenges is noted. Please reach out to your account manager or support team if there are specific configuration areas where you need assistance - we're happy to help. Kind regards, The Ideagen Team ### 9. Complete Solution for Internal Audit **Rating:** 4.0/5.0 stars **Reviewed by:** Sajid V. | Internal Audit Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Ideagen Internal Audit?** Ideagen Internal audit is a complete solution for Internal audit from palnning to publishing the report.It is usefule to share the observation and recommndation to area owners and take thier response in better manner and helpful to automate the process.Application can be implemented in quickly. Further will get all the customer support from ideagen team to resolve issues in time. It is helpful to prepare number of audits at a time and can use frequently as we required.The application can be easilly intergrated. **What do you dislike about Ideagen Internal Audit?** We have faced the cahrecter limit while export the details in excel format. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen internal audit is solving all the traditional issues related to internal audit automation from planning to report issuance. **Official Response from Maria Aksiantsiuk:** > Hi Sajid, Thank you for sharing your valuable thoughts about Ideagen Internal Audit. Great to hear you find the solution helpful for managing audits efficiently, from planning to report publishing, and appreciate its ease of implementation and integration. Your mention of our support team's responsiveness is also much appreciated. Thanks for bringing up the character limit issue during Excel exports. Could you clarify whether the limit you faced is with Excel itself or our software? If it’s with the software, you’ll be happy to know we’re increasing the character limit to 2000, which should help address this limitation. If you have any further questions or need assistance, don’t hesitate to reach out to our support team or your account manager. Kind regards, The Ideagen Team ### 10. Pentana Audit is a powerful audit tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Ideagen Internal Audit?** Audit Planning, Audit Scheduling, Audit Management, Audit Work, Template Designer, Time and Expense Recording, Recommendation and Questionnaire Tracking. **What do you dislike about Ideagen Internal Audit?** I Can't think of anything in particular. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Audit Planning, Audit Scheduling, Audit Management, Audit Work, Template Designer, Time and Expense Recording and Recommendation Tracking. **Official Response from Maria Aksiantsiuk:** > Thank you for updating your review! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit's comprehensive functionality - from audit planning and scheduling to template design and recommendation tracking - is supporting your audit needs effectively. Kind regards, The Ideagen Team ### 11. Possibility to adjust display settings such as font size, zoom level, and background theme. **Rating:** 3.5/5.0 stars **Reviewed by:** Adiba F. | Officer - Internal Audit, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Ideagen Internal Audit?** Ideagen Internal Audit is helpful in multiple stages of the internal audit engagement, providing easy access and tracking for recommendations, quick insights with the dashboard view, and ease in recording time and expenses per engagement. **What do you dislike about Ideagen Internal Audit?** The display is not customizable for each user, such as font size, zoom, or background color, which can help users increase the font size or zoom in and out according to their needs. In my suggestion, the accommodation of display customization can be improved. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Systematic and synchronized audit engagements, building tailored audit programs including audit risks and controls and procedures, assigning observations, tracking of recommendations all in one platform. **Official Response from Maria Aksiantsiuk:** > Hi Adiba, Thank you for sharing your feedback and for highlighting the aspects of Ideagen Internal Audit that you find valuable, such as its ability to streamline audit engagements, provide quick insights and simplify time and expense tracking. We're glad to hear these features have been helpful for your processes. On the topic of display customization, Ideagen Internal Audit is a browser-based solution that allows users to adjust font sizes and zoom in or out using their own browser settings. We appreciate your suggestion and value your input as we strive to enhance user experience. If you have any further questions or need assistance, please don't hesitate to reach out to your account manager or visit the Help section on the Ideagen Community portal https://internalaudit.help.ideagen.com/hc/en-gb. We're here to help. Kind regards, The Ideagen Team ### 12. using Ideagen Pentana as an audit management **Rating:** 4.5/5.0 stars **Reviewed by:** Hassan A. | Vice President, Head of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Ideagen Internal Audit?** Ideagen Internal Audit (Pentana) provides structured workflows, centralized documentation, and real-time tracking of audit activities. **What do you dislike about Ideagen Internal Audit?** One of the least helpful aspects of Ideagen Internal Audit is that the user interface can be complex for new users, requiring time and training to navigate efficiently. Additionally, customization options may be limited without vendor support, which can affect flexibility in tailoring workflows to specific organizational needs **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen Internal Audit helps us address the challenge of managing and standardizing the audit process across the organization. **Official Response from Maria Aksiantsiuk:** > Thank you for sharing your experience, Hassan! It's wonderful to hear that Ideagen Internal Audit's structured workflows, centralized documentation, and real-time tracking are helping you standardize audit processes across your organization. You'll be pleased to know that the solution is improving continuously. The new technology edition is now available, which has an even better interface for new users – this cuts the learning curve significantly. Your account manager will be in touch with you shortly to discuss some of the other improvements that are coming, including enhanced self-service customization options that give you more flexibility to tailor workflows to your specific needs. Great to know we're helping you achieve that consistency in audit management across your organization! Kind regards, The Ideagen Team ### 13. Customer Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Ideagen Internal Audit?** Customer Support - The service provided by Renu Rangdal was excellent. She demonstrated great professionalism, was highly knowledgeable, and extremely efficient. She promptly arranged a Teams meeting at short notice and resolved my issue effectively. **What do you dislike about Ideagen Internal Audit?** Not Applicable. No feedback at this time. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Not Applicable. ### 14. IDEAGEN INTERNAL AUDIT **Rating:** 4.5/5.0 stars **Reviewed by:** keneth Musiitwa k. | senior Internal Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Ideagen Internal Audit?** Ease of implementation of the audit process **What do you dislike about Ideagen Internal Audit?** reporting the audit findings, ie using 5C **What problems is Ideagen Internal Audit solving and how is that benefiting you?** automation of the audit process and ERM activities **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback, Kenneth! It's great to hear that Ideagen Internal Audit makes implementing your audit process easy and is helping automate both audit and ERM activities. Your feedback about reporting audit findings using 5C is noted. Please explore resources on Ideagen Community or reach out to your account manager for guidance on streamlining this reporting process. Kind regards, The Ideagen Team ### 15. Happy with Pentana **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Ideagen Internal Audit?** It makes it easy and logical to conduct an internal audit and stores all documents in one place. **What do you dislike about Ideagen Internal Audit?** Some of the stages, particularly the assessments feel a bit repetitive. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** As before, it helps to logically and systematically conduct a internal audit. **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback! We're thrilled to hear that Ideagen Internal Audit is making your audit process easy and logical, with everything stored in one convenient place. Your observation about the assessment stages feeling repetitive is helpful feedback. While some repetition helps ensure thoroughness and compliance, your account manager can show you ways to streamline these stages or customize them to better fit your workflow, making the process more efficient for your team. Thanks for choosing Ideagen Internal Audit to support your systematic approach to internal auditing! Kind regards, The Ideagen Team ### 16. Pentana feedback **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Ideagen Internal Audit?** The ease of navigating the tool and friendly UI **What do you dislike about Ideagen Internal Audit?** Can be confusing to use the modules unless you work on it everyday. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** it helps us track the audit status, documentation and serves as a central repository. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! It's great to hear that the navigation and user interface are working well for you, and that Ideagen Internal Audit is serving as your central repository for tracking audit status and documentation. Your point about module complexity for occasional users is noted. Our Ideagen Community has guides that can help, or you can always reach out to support - our team is always happy to help. Kind regards, The Ideagen Team ### 17. Time Table **Rating:** 4.0/5.0 stars **Reviewed by:** Chamith P. | Senior Internal Audit Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Ideagen Internal Audit?** I'm new to this system, however, so fare it is good for formalize the audits which we perform. **What do you dislike about Ideagen Internal Audit?** Time sheet is for 4 weeks, which makes bit difficult to maintain. Suguss to keep it as a month basis that will be easy to track and maintain. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Having tracking system and connect with auditee for their responces. **Official Response from Maria Aksiantsiuk:** > Hi Chamith, Thank you for sharing your feedback here on G2. It’s great to hear that you find Ideagen Internal Audit helpful for formalizing the audits you perform and that the tracking and auditee response features are proving beneficial. Thank you for your suggestion about adjusting the timesheet format to a monthly basis — it’s always helpful to hear ideas that could improve our tools. The Timesheet Period can actually be set for up to 5 weeks, which includes a month, and can be adjusted to a monthly Timesheet Period if needed. For further guidance, please visit the Help section on the Ideagen Community - https://internalaudit.help.ideagen.com/hc/en-gb. If you have any further questions or need assistance, please don’t hesitate to reach out to your account manager. We’re here to help. Kind regards, The Ideagen Team ### 18. Good Customer Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Ideagen Internal Audit?** The online version of the tool is really easy to use. There is good support offered to customers through regular catch ups with the account manager and a platform for logging issues. **What do you dislike about Ideagen Internal Audit?** The production version of the tool isn't the most intuitive and therefore it can take a long time to understand the nuances of the system. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** We use the system to manage our internal controls across the company. It creates visibility of all our controls and aids our external reporting. **Official Response from Maria Aksiantsiuk:** > Thank you for taking the time to share your feedback on Ideagen Internal Audit. It's great to hear that you find the online version easy to use and appreciate the customer support provided, including regular catch-ups with your account manager and the issue-logging platform. We understand your concern about the production version being less intuitive and requiring time to learn. You will be delighted to know that the new technology version of Ideagen Internal Audit is designed to be very intuitive so that it’s as easy for new users to get on board as it is for everyday users. You can find out more about this here: https://insight.ideagen.com/brochures/the-future-of-ideagen-internal-audit/ Your account manager would be happy to demo the upgraded version to you – please get in touch! If you have additional thoughts or need any assistance, please don't hesitate to reach out to our support team or your account manager. Kind regards, The Ideagen Team ### 19. Ability to have duplicate recommendation thereafter for editing under Audit work creation stage **Rating:** 2.5/5.0 stars **Reviewed by:** ANEEQ R. | ASSISTANT MANAGER - INTERNAL AUDIT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Ideagen Internal Audit?** Recommendation tracking model where tracking can be done **What do you dislike about Ideagen Internal Audit?** Ability to have a timesheet in months instead of multiple weeks **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Data saving digitally **Official Response from Maria Aksiantsiuk:** > Hi Aneeq, Thank you for taking the time to share your review of Ideagen Internal Audit here on G2. It's wonderful to hear that you find the recommendation tracking module helpful for monitoring. Thank you for your feedback about having a timesheet in months instead of multiple weeks. The Timesheet Period can be up to 5 weeks, which covers a month, and it can be adjusted to a monthly Timesheet Period if needed. For further guidance, you’re welcome to explore the Help section on the Ideagen Community portal or reach out to your account manager directly. Rest assured, we’ll take your feedback into account as we continue to refine and enhance our solution. Kind regards, The Ideagen Team ### 20. Comprehensive and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Dar R. | Internal Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ideagen Internal Audit?** The software enables much higher efficiency and helps streamline all the phases of an Internal Audit seamlessly. **What do you dislike about Ideagen Internal Audit?** Due to how comprehensive the software is, it may at times seem difficult to navigate/operate to a new user. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Moving from manual and tedious processes to automation of each stage of the audit which promotes greater efficiency and effectiveness in executing the audit. **Official Response from Maria Aksiantsiuk:** > Hi Dar, Thank you for your insightful review of Ideagen Internal Audit. We're pleased to learn that our software has significantly increased your efficiency and streamlined your audit process. Thank you for your feedback on the comprehensive nature of Ideagen Internal Audit. To assist with this, we offer extensive training resources and personalized support to help you navigate the system effortlessly. You can find more helpful resources with the URL provided below. Your feedback is vital to us, and we remain committed to refining our user experience to better serve you. ### 21. Pentana audit is my daily companion in my daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Ideagen Internal Audit?** ease the interaction between the auditor and his manager, as well as, ease the interaction between the auditor and the auditee. **What do you dislike about Ideagen Internal Audit?** nothing so far to be disliked from Pentana **What problems is Ideagen Internal Audit solving and how is that benefiting you?** the daily interaction between the auditor/manager and auditee **Official Response from Maria Aksiantsiuk:** > Thank you for sharing your positive experience with Ideagen. We are delighted to hear that our software is integral to your daily operations, and facilitates seamless interactions between auditors, managers and auditees, enhancing collaboration. We strive to maintain a solution that easily integrates into your workflow and supports operational efficiency. We will continue to focus on delivering exceptional value to meet your expectations. Your feedback is invaluable, and we are committed to further developing and improving our solution to support your audit activities even more effectively. ### 22. Great product by ideagen **Rating:** 5.0/5.0 stars **Reviewed by:** Gurpreet S. | Production Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Ideagen Internal Audit?** Real time monitoring of process. its a great tool and reduces a lot of time and also eas your task for data monioting and adress potential deviations **What do you dislike about Ideagen Internal Audit?** it could be complex at times but in genral its easy to undertand and operate **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Reduces workload, bettet montioring, real time results and oprating cost reduction **Official Response from Maria Aksiantsiuk:** > Hi Gurpreet, Thank you for your review of Ideagen Internal Audit. We're delighted to know that you appreciate the real-time monitoring capabilities. It's rewarding to hear that you find Ideagen Internal Audit easy to navigate, and we are committed to maintaining this intuitive design for all our users. Your feedback on the time-saving aspects and cost efficiencies truly highlights the impact of our offerings. We appreciate your insights and remain committed to providing you with trusted and effective tools. ### 23. Robust feature for comprehensive audit management **Rating:** 5.0/5.0 stars **Reviewed by:** Deepanshu S. | Analysts, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Ideagen Internal Audit?** It offers efficient planning, execution, and reporting capabilities, ensuring adherence to regulatory standards and organizational policies. The software's user-friendly interface facilitates streamlined workflows, enhancing productivity and accuracy in audit processes. **What do you dislike about Ideagen Internal Audit?** Configuring the software due to its comprehensive feature set lead to a longer implementation time. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Solves the problem of inefficient audit management by streamline task.Also ensure adherence to regulatory compliance **Official Response from Maria Aksiantsiuk:** > Hi Deepanshu, Thank you for sharing your thoughts on Ideagen Internal Audit. It’s great to hear that you find the planning, execution and reporting capabilities valuable, and that the user-friendly interface is helping to enhance productivity while ensuring compliance. We understand that the comprehensive feature set can sometimes lead to longer implementation times. We continue to refine our approach to make the setup process as smooth as possible. If you have any questions or need assistance, our support team or your account manager would be happy to help. Your insights are essential as we work to improve user experience and deliver meaningful solutions. Kind regards, The Ideagen Team ### 24. The audit system provided helps in sustaining the operations of the Company efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Ideagen Internal Audit?** The best part of the system is that it provides segregation of data within appropriate category which facilitate comparison and to mitigate the risk in present and forecast the future risky events. **What do you dislike about Ideagen Internal Audit?** The only think which creats hassel is that it requires robust technical system otherwise the results may not be as effective. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** System has benefited our organisation to keep internal checks and contols and identify the alarming events beforehand. **Official Response from Maria Aksiantsiuk:** > Thank you for sharing your experience with Ideagen Internal Audit. We’re glad to hear the data segregation feature helps mitigate risks and forecast challenges. Feedback like this shows the value our tools bring to operational efficiency. We appreciate your input on technical requirements. While strong infrastructure helps optimize performance, we’re always working to improve accessibility for all users. If we can assist you further or if you have more suggestions, feel free to contact our support team or your account manager. Kind regards, The Ideagen Team ### 25. A clean and well organized Internal Audit solution (rebranded now), with strong developer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Ian N. | Internal Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Ideagen Internal Audit?** Audits scopes, plans and work-papers are intuitively designed. Supporting documents and field work are simple to attach where necessary. After comparing three options, the scalability and pricepoint were the final elements that sold it for us! Added: Their Support Team is awesome. Despite timezone differences, responses are prompt and the issue is dealt with until you are completely satisfied. **What do you dislike about Ideagen Internal Audit?** The only issues we faced were report generation. The auto reports may need adjusting to your requirements, and some programming knowledge is necessary. They do provide this service, but having your own IT is better. Overall, a minor issue. Update: Since upgrading to the new "Ideagen Internal Audit" branding, we found some issues with opening "Working Papers" for existing audits. The support team was very responsive! However we had to end up reverting temporarily until they can fix the issue. The auditee web interface works seamlessly though. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen Internal Audit formerly "Pentana AuditMK", eliminated the excessive use of spreadsheets for organizing, and the need for constant follow-up with auditees. Timeliness has improved, and it is easier for our Departments to respond. ### 26. Global Solution for our Audit Department **Rating:** 5.0/5.0 stars **Reviewed by:** jennifer b. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Ideagen Internal Audit?** The presence of auditors in multiple countries posed challenges and led to signicant disparities in our audit work and reporting expectations. However, Pentana has successfully mitigated these hurdles by standardizing our audit structures, phases and reporting, streamlining our processes, and ensuring consistency in our audit practices worldwide. **What do you dislike about Ideagen Internal Audit?** Unfortunately, our experience with this software has been marred by inadequate customer support, particularly with the initial user configurations. Presently, we only have a single member of our audit team that is able to sign in to the live database. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Before adopting Pentana, our global audit operations faced notable challenges in our audit expectations and practices. The software's capabilities have allowed us to streamline our processes and attain a consistent approach to auditing across various locations, thus resolving our initial challenge of maintainting uniformity amidst geographical diversity. ### 27. Ideagen Internal Audit as an all-encompassing Solution for an Internal Audit Activity **Rating:** 5.0/5.0 stars **Reviewed by:** Ibraheem S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Ideagen Internal Audit?** The solution is compatible and integrated with our Office365 solution such as the Microsoft Exchange and Outlook. It sends reminder emails to our engagement clients for approaching deadline of Target Implementation Date for an audit recommendation. How we use the Ideagen Audit solution in 9mobile: (i) Annual Audit Planning (ii) Audit management (iii) Documentation of audit work (iv) We use it to create and store audit templates or audit programmes for all our audit universe. (v) We use it to track and manage previous audit recommendations. (vi) We also use the Time and Expenses Recording applet. (vii) Our business users or engagement clients have access to give updates on on-going implementations on recommendations. (viii) Feedback from audit clients is also received with questionnaires dispatched to them via the audit solution. (ix) Is used to drive the execution of remediation activities to limit exposure to identified risks. (x) Collaborate easily with people who are being audited, with clear processes and questionnaires **What do you dislike about Ideagen Internal Audit?** Sometime my colleagues experience lock of audit file to different auditor or lock of audit recommendation which makes the recommendation uneditable until myself as the administrator log on to admin console to to remove the lock and sometimes, I have to recreate the local data store folder. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Annual Audit Planning. Audit management. Documentation of audit work. Creation and storage of audit templates or audit programmes for all our audit universe. Tracking and managing previous audit recommendations. Documentation of Time and Expenses for each auditor and over Internal Audit Activity. Collaboration with our business users or engagement clients to give updates on on-going implementations of audit recommendations. Dispatching and receipt of feedback from audit clients of questionnaires via the audit solution. Monitoring and managing the execution of remediation activities by audit clients. **Official Response from Maria Aksiantsiuk:** > Hi Ibraheem, Thank you for sharing such a detailed and thoughtful review of Ideagen Internal Audit. It’s great to hear that you appreciate its seamless integration with Office365 and that it supports crucial functions like audit planning, management and collaboration. Since your review, we’ve been working hard to improve the solution and are planning to release new tools to enhance the experience. Thank you for your candid feedback about challenges with locked audit files and the need to recreate the local data store folder — your insights have been instrumental in driving these improvements. We’d love to hear how things are working for you now. If you have any questions or feedback, our support team or your account manager is always here to help. Kind regards, The Ideagen Team ### 28. From untied files in network folders to an integrated audit management software **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro E. | Certified Internal Auditor (CIA), Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** Ease of implementation - The configuration process was easy and the customer support was always available. Ease of use - intuitive and menus displayed according to the audit life cicle. Ease of integration - it was possible to integrate our previous data bases into the system. **What do you dislike about Ideagen Internal Audit?** Synchronization process turns collaborative work difficult **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen Internal Audit allows to manage the whole audit lifecycle trought an integrated system which allows auditors to work in a collaborative manner. It also works as a single repository and data base to document all the audit work papers turning the revision process way easier. Importing pre-existing working papers inceases the efficiency of audit teams. ### 29. Does the job well **Rating:** 4.0/5.0 stars **Reviewed by:** Khizar M. | Senior Risk Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Ideagen Internal Audit?** It is a good tool to help me create and manage my audits. We have been able to create the audit docuemnt expectations from planning to closure. It is a great facility to add team members providing access to the audit to the entire team to contribute to various phases of the audit lifecycle. It is nice to be able to collaborate on documents and working papers in parallel and keep an eye on audit progress. Finally, it is quite easy to submit the audit file for review. **What do you dislike about Ideagen Internal Audit?** Addressing review points on the documents could be better embedded in to the documents itself rather than seperately on the interface. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** conducting audits and it is helping us keep all the information in a consistent manner at a central place. ### 30. New user - first year use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Ideagen Internal Audit?** Its ability to taiolr the audit process to my needs so that we can continue with our methodology developed over time. All in one place to hold documents **What do you dislike about Ideagen Internal Audit?** Lack of good reporting, some of the areas you would expect links/updates in the system not there so have to copy information across between screens, some elements such as audit planning to tied to out of date methodologies and don't work for a modern risk based methodology. Unable to click through from dashboard to the audits on there. Reporting linked only to a defined audit plan and not easy to show waht work completed in a specific period. Some issues taking a time to resolved **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Automares working papers - it is helping to a dgree as we have better linkages now but still not as much automation etc as we were promised in the demo. Bigest limitation is the lack of ability to get a useful internal audit out of the system without paying over the odds for the developers to write a bespoke template. It needs better word integration, drag and drop etc. ### 31. Best on the market for quality management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Ideagen Internal Audit?** It has the abili To put everything in one place. With ease of documentation upload, filing and audit trail **What do you dislike about Ideagen Internal Audit?** Search function for past audits can be improved. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ability to add Links to documentation on qms systems Audit trail **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! We’re glad to hear what’s working well and appreciate constructive suggestions for improvement. If you have any questions or need assistance, feel free to reach out — we’re here to help. Best regards, The Ideagen Team ### 32. Pentana MK is intuative to use and has made our audit process more efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Yong N. | Director of Internal Audit, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** The audit team loves that the software requires you to develop audit programs. It is also flexiable enough to allow you to develop different engagement templates. Our team has been pleased with the software so far. Ideagen's customer service is excellent. They are quick to respond to questions and very informative. **What do you dislike about Ideagen Internal Audit?** The interface feels a bit dated. We also wish that the software came with a library of standard audit programs to use. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Pentana MK ensures that we are complying with our audit standards and streaming our audit process. ### 33. interesting and challenging **Rating:** 4.0/5.0 stars **Reviewed by:** Rui Miguel M. | Internal Audit Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** The follow up module, and the Business User Portal, are a very good feature. The portal provide us as internal auditors a great and easily interaction with the company areas., **What do you dislike about Ideagen Internal Audit?** Need some improvement on the graphics menus, and on the work flow. Shoould also be more easly configured by the end user. Sometimes, and as a system administrator, is not easy to find the source of the problems and solve it. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Centralize the info for the audits. Good tool to do the follow up of the open points. ### 34. Ideagen (Pentana STE) Transformative software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Ideagen Internal Audit?** The ability to set up the Audit Universe of Entities and Processes and use them to record Objectives/Risks/Controls/Tests gives a treally sound basis for doing Internal Audits. **What do you dislike about Ideagen Internal Audit?** The lack of a facility to record Annual Audit Planning as there is no facility to attach records of conversations against Entities. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Recording the audit process from initation through Audit Steps and Audit Execution ### 35. Ideagen Internal Audit Is Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Ideagen Internal Audit?** Recommendations tracking Electronic workpapers Business User Portal **What do you dislike about Ideagen Internal Audit?** Limitations on what users have the rights to do such as designing custom templates for reports. Cannot Copy a previous audit **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Reduces paper usage Controls are hardcoded into the system which improves audit trails and compliance **Official Response from Maria Aksiantsiuk:** > Thank you for sharing your feedback about Ideagen Internal Audit. It's great to hear that you value features like recommendations tracking, electronic workpapers and the Business User Portal —they’re designed to simplify and enhance your experience. Regarding your concerns, we wanted to share some updates: Custom queries into Excel are already available. Custom Microsoft Word reports are on the roadmap and planned for release later in 2025. Additionally, Audit Rollforward (copying a previous audit) will be included in our release on March 31st. Feedback like yours helps us refine our tools to better meet user needs. If you have any further questions or need assistance, your account manager is always available to help. Kind regards, The Ideagen Team ### 36. Detailed and Well Organized, easy to maneuver and find what you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Internal Audit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Ideagen Internal Audit?** The ability to customize in several places and to locate files in separate areas of the audit or recommendations. **What do you dislike about Ideagen Internal Audit?** Some of the reporting structures are not as easy to navigate to get to the reports we need. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Its solving the Audit universe and plan for the Audit committee. Also the Year plan schedule and update. Tracks the recommendations very weel. ### 37. Ideagen Audit seems to offer the flexibility we need in our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Ideagen Internal Audit?** Ideagen Internal Audit is a flexible tool which allows us to perform audits both online and offline where a connection isn't always available. The Audits are then synced back to the database automatically, Their support is always on hand and available to resolve issues really quickly. **What do you dislike about Ideagen Internal Audit?** I've not really come across many negative aspects of the application. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** We're a complicated business across many sites, this allows us to keep our audit material all in one centralised space. ### 38. We using MK Insight Audit management software for 6 years **Rating:** 4.5/5.0 stars **Reviewed by:** Juris Z. | Deputy Head of Internal Audit Department, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** the program is stable it supports audit processes - planning, fieldwork, review, monitoring of findings it is intuitive and easy to use there is sufficient user support **What do you dislike about Ideagen Internal Audit?** there are certain things that we do not use (library, questionnaire), because in our organization it is dealt with by other means, centrally **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Its automate internal audit flow ### 39. Very easy. Timely updates. Cost effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Ideagen Internal Audit?** It offers the solutions at the reasonable effort and cost. Sales team answered all our questions and assisted in facilitating with technical team to move forward. **What do you dislike about Ideagen Internal Audit?** We have not implemented the application as of yet. Another survey, we may have our preferences known by then. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Keeping auditors and manager in compliance with IIA Standards. Keeping reviewing process timely. Files will be organized. ### 40. Great. streamlines our processes. we have however had some frustration with the reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Ideagen Internal Audit?** automated post audit questionnaires, automated emails chasing clients for status of recommendations which saves time, software means people can work and collaborate anywhere at any time. the customer support service is usually very prompt and effecient. **What do you dislike about Ideagen Internal Audit?** doesnt link with powerbi. reports still take a long time to run **What problems is Ideagen Internal Audit solving and how is that benefiting you?** i wouldnt say it is solving a specific problem. it just aids in our evidencing of the work we have performed, and ensures that a quality product is produced, in accordance with our process and relevant professional internal audit standards. ### 41. Great Experience with Pentana Audit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Ideagen Internal Audit?** Pentana Audit is a perfect tool to proceed on your audits, it leads you perfectly through the audit process and provides you with an overall risk assessment over all areas in scope. **What do you dislike about Ideagen Internal Audit?** I am missing the ability to link information in specific places in work sheets and work documents to other documents in the audit file. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Complete overview of the audit universe and full trace of audit activities by sign offs. **Official Response from Maria Aksiantsiuk:** > Thank you for sharing your feedback on Ideagen Internal Audit! We’re thrilled to hear that the solution has been instrumental in streamlining your audit process and delivering a thorough risk assessment across all relevant areas. On the matter of linking specific places or cells in worksheets to other documents, we want to acknowledge that this functionality isn't available at the moment. That said, the software does allow documents and workpapers to be linked together, which we hope has been helpful in managing your documentation needs. We deeply appreciate you bringing this up, as feedback like yours is incredibly valuable in shaping future enhancements. We are committed to expanding on our document management capabilities throughout 2025 to provide even greater flexibility and support for users like you. Should you have additional questions or need any support, your account manager is always here to help. We genuinely value your insights and look forward to continuing to support you in achieving your audit objectives. Kind regards, The Ideagen Team ### 42. Pentana is a good software and helps the audit team a lot. **Rating:** 4.5/5.0 stars **Reviewed by:** Usman B. | Audit Manager, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Ideagen Internal Audit?** Pentana Audit system is User friendly, easy to learn and navigate. The support function is good as well. its less expansive than other competitors but better functions. **What do you dislike about Ideagen Internal Audit?** the link between risks and audits. If the risk assessment process can generate annual audit plan and continuous update based on the audit results would be benefitial. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Assignment control. step by step approach to audit process. helps in establishing a professional internal audit department. gives better understanding of the audit process. time management. etc. ### 43. Pentana delivers what promises **Rating:** 3.0/5.0 stars **Reviewed by:** Thiago H. | Group Internal Audit Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Ideagen Internal Audit?** Pentana price point compared to its competitors is for sure one of the main decision factor that is on the systems favor. **What do you dislike about Ideagen Internal Audit?** The system analytics, reporting, and modules integrations are not so good. The layout is old school and not so user friendly. It requires several hours of trainings to be able to navigate on the basics. The system also requires lots of clicks to do few things - more useful for audit teams with more than 30 auditors that require a stronger governance. If your team is based on the same place and you are quite close to the audit work and results, then it is lots of work for lower value in the end. The system cannot be easily customized to eliminate these several layers, which is not so good and increase non-productive time. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** It helps to comply with The IIA Standards. ### 44. Streamlined Audit Process **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie B. | Chief Audit Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Ideagen Internal Audit?** Pentana gives the flexibility to handle different types of audit projects. To be able to create templates for each of the types of projects in order to easily set up and focus more on the work and less on the administrative pieces. **What do you dislike about Ideagen Internal Audit?** I dislike the time reporting function. I wish that it would give summary reports. It is not that functional and causes double work. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Consistency within audit projects between various audit staff. ### 45. Great Potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** A comprehensive array of valuable features **What do you dislike about Ideagen Internal Audit?** Absence of or link to: 1. Enterprise Risk assessment 2. Annual Audit Plan? **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Despite participating in training, our unit has been unable to exploit the full pentana audit functionality. ### 46. Ideagen Pentana Audit- The most comprehensive software application for the modern organization **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | IT Operations and Services Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Ideagen Internal Audit?** Pentana provides my organization with a 360 degree view of all units. We are able to manage risks with unlimed risk registers and develop an in-depth insight of operations through analytics and reporting. **What do you dislike about Ideagen Internal Audit?** There's nothing to dislike about Pentana. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Ideagen is making it possible for my organization to stay on top of its audits. With many different regulations to comply with, it is easy to get overwhelmed, however Pentana enables us to stay on track and ensure that metrics are met. ### 47. Excellent organiser for internal audit activities **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa W. A. | Group Head Of Internal Audit, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** It helps me manage several audit projects simultaneously, with effective interaction and oversight. **What do you dislike about Ideagen Internal Audit?** Reporting somehow need some enhancements **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Streamline operations, building experience and documenting the process from A-Z ### 48. Ability to Integrate the IIA Standards **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Ideagen Internal Audit?** Pentana allows us to post the Standards right into the file. It also allows us to logically create Objectives, Risks, Controls, and Test of Controls for our audits. It is much more than just an electronic filing system. **What do you dislike about Ideagen Internal Audit?** We are a very complex organization with one over-arching institution that oversees thirteen other universities. If we knew then what we know now, we might have set up the organizational structure in Pentana differently. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Pentana allows us to quickly and accurately pull data by university or department. It has all kinds of metrics which can be exported and provided to stakeholders or used internally. ### 49. Excellent Customer Service, very prompt **Rating:** 5.0/5.0 stars **Reviewed by:** Adewumi Adetunbi F. | Information Technology Internal Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** A very viable , reliable and secured platform for documentations **What do you dislike about Ideagen Internal Audit?** Absolutely nothing, everything about the software is awesome **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Audit Programme and working paper ### 50. Suggestion **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Ideagen Internal Audit?** The simplicity in the processes and mechanisms in getting the things in place and its approach in review. **What do you dislike about Ideagen Internal Audit?** I have not come across any issues that remained unsolved since my queries, difficulties were solved on immediate basis by the support team and the development team. **What problems is Ideagen Internal Audit solving and how is that benefiting you?** Assessing the ERM and conducting the audits (including audit plan) ## Ideagen Internal Audit Discussions - [Best practices in audit and ERM methodologies](https://www.g2.com/discussions/best-practices-in-audit-and-erm-methodologies) - 1 comment, 2 upvotes - [View Ideagen Internal Audit pricing details and edition comparison](https://www.g2.com/products/ideagen-internal-audit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+00%3A17%3A08+-0500&secure%5Bsession_id%5D=c06b3c7e-ca9a-4410-896a-749f9b237e40&secure%5Btoken%5D=5b8e7ce2599267b83b671dc755699b950f1acc3b58ac6c766763c96867a9e82b&format=llm_user) ## Ideagen Internal Audit Features **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Documentation - Audit Management** - Templates & Forms - Checklists **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance ## Top Ideagen Internal Audit Alternatives - [TeamMate](https://www.g2.com/products/teammate/reviews) - 4.2/5.0 (444 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,128 reviews)