--- title: Ideagen Internal Audit Reviews meta\_title: 'Ideagen Internal Audit Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how Ideagen Internal Audit works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 93 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- ### Ideagen Internal Audit Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly interface** of Ideagen Internal Audit, enhancing navigation and streamlining auditing processes. [(9 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348291&qs=pros-and-cons#reviews) Users value the **enhanced efficiency** in audits provided by Ideagen Internal Audit, streamlining the entire process effectively. [(5 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348686&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Ideagen, appreciating the prompt and efficient service provided. [(4 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348987&qs=pros-and-cons#reviews) Users value the **customizability** of Ideagen Internal Audit, tailoring it to their unique auditing needs and enhancing efficiency. [(4 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349741&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Ideagen Internal Audit, facilitating smooth and efficient audit processes. [(4 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349139&qs=pros-and-cons#reviews) Users struggle with **inadequate reporting** , facing manual corrections and limited customization that complicate their workflow. [(3 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349192&qs=pros-and-cons#reviews) Users find the Ideagen Internal Audit tool **not intuitive** , making it challenging to grasp its functionalities quickly. [(3 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1996750&qs=pros-and-cons#reviews) Users face challenges with **export issues** , including character limits and limited customization options, affecting data usability. [(2 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=2020059&qs=pros-and-cons#reviews) Users are concerned about **aggressive sales tactics** that may impact budget and support for smaller organizations. [(1 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=2067565&qs=pros-and-cons#reviews) Users face challenges with **difficulties in deleting or modifying parts of the audit universe** , although workarounds exist. [(1 mentions)](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349513&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Ideagen Internal Audit ##### 1. Ease of Use Users appreciate the **user-friendly interface** of Ideagen Internal Audit, enhancing navigation and streamlining auditing processes. [ See 9 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348291&qs=pros-and-cons#reviews) See Related User Reviews TP Thomas P. Small-Business (50 or fewer emp.) 3.0/5 "User-Friendly Tracker, But Reporting Needs Improvement" What do you like about Ideagen Internal Audit? The recommendation tracker is easy to use and the ease with which we can navigate and export the information supports out internal reporting versus KP ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Enterprise (\> 1000 emp.) 5.0/5 "Fully Functional Audit Management Tool" What do you like about Ideagen Internal Audit? Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodo ##### 2. Audit Efficiency Users value the **enhanced efficiency** in audits provided by Ideagen Internal Audit, streamlining the entire process effectively. [ See 5 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348686&qs=pros-and-cons#reviews) See Related User Reviews ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Enterprise (\> 1000 emp.) 5.0/5 "Fully Functional Audit Management Tool" What do you like about Ideagen Internal Audit? Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodo ![Sanjuana G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjuana G.") SG Sanjuana G. Small-Business (50 or fewer emp.) 5.0/5 "Ideagen is a great program that makes my work easier." What do you like about Ideagen Internal Audit? The option to enter the main audit points and to be able to run an audit report almost complete is very helpful. The system is user friendly and the ##### 3. Customer Support Users commend the **excellent customer support** from Ideagen, appreciating the prompt and efficient service provided. [ See 4 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1348987&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customer Support" What do you like about Ideagen Internal Audit? Customer Support - The service provided by Renu Rangdal was excellent. She demonstrated great professionalism, was highly knowledgeable, and extremely ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "GRC system integrating the functions of Internal Audit, Risk and Compliance, quick support" What do you like about Ideagen Internal Audit? 1. One solution for Internal Audit, Risk Unit and Compliance Unit, which enable efficient collaboration. 2. All IA required functionalities (planning ##### 4. Customizability Users value the **customizability** of Ideagen Internal Audit, tailoring it to their unique auditing needs and enhancing efficiency. [ See 4 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349741&qs=pros-and-cons#reviews) See Related User Reviews ![Elbert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elbert H.") EH Elbert H. Enterprise (\> 1000 emp.) 3.0/5 "Great tool and looking forward to new version" What do you like about Ideagen Internal Audit? The Integrated Risk and Audit application is a valuable tool, offering flexibility and adaptability to suit your specific requirements. I find it espe ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Enterprise (\> 1000 emp.) 5.0/5 "Fully Functional Audit Management Tool" What do you like about Ideagen Internal Audit? Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodo ##### 5. Helpful Users appreciate the **user-friendly interface** of Ideagen Internal Audit, facilitating smooth and efficient audit processes. [ See 4 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349139&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customer Support" What do you like about Ideagen Internal Audit? Customer Support - The service provided by Renu Rangdal was excellent. She demonstrated great professionalism, was highly knowledgeable, and extremely ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Enterprise (\> 1000 emp.) 5.0/5 "Fully Functional Audit Management Tool" What do you like about Ideagen Internal Audit? Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodo ### 5 Cons or Disadvantages of Ideagen Internal Audit ##### 1. Inadequate Reporting Users struggle with **inadequate reporting** , facing manual corrections and limited customization that complicate their workflow. [ See 3 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349192&qs=pros-and-cons#reviews) See Related User Reviews TP Thomas P. Small-Business (50 or fewer emp.) 3.0/5 "User-Friendly Tracker, But Reporting Needs Improvement" What do you dislike about Ideagen Internal Audit? The reporting has become very clunky. A lot of the bespoke reports we created years ago now contain issues which require several manual corrections be DL Dave L. Small-Business (50 or fewer emp.) 4.0/5 "Ideagen Internal Audit Likes & Dislikes" What do you dislike about Ideagen Internal Audit? Some of the disadvantages include the reporting process, limited customization to specific fields within the software, and additional costs for furthe ##### 2. Not Intuitive Users find the Ideagen Internal Audit tool **not intuitive** , making it challenging to grasp its functionalities quickly. [ See 3 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1996750&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "GRC system integrating the functions of Internal Audit, Risk and Compliance, quick support" What do you dislike about Ideagen Internal Audit? Pentana MK is currently used. Could become more user friendly. The new IA system of Ideagen is more user friendly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Pentana feedback" What do you dislike about Ideagen Internal Audit? Can be confusing to use the modules unless you work on it everyday. ##### 3. Export Issues Users face challenges with **export issues** , including character limits and limited customization options, affecting data usability. [ See 2 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=2020059&qs=pros-and-cons#reviews) See Related User Reviews DL Dave L. Small-Business (50 or fewer emp.) 4.0/5 "Ideagen Internal Audit Likes & Dislikes" What do you dislike about Ideagen Internal Audit? Some of the disadvantages include the reporting process, limited customization to specific fields within the software, and additional costs for furthe SV Sajid V. Small-Business (50 or fewer emp.) 4.0/5 "Complete Solution for Internal Audit" What do you dislike about Ideagen Internal Audit? We have faced the cahrecter limit while export the details in excel format. ##### 4. Aggressive Sales Tactics Users are concerned about **aggressive sales tactics** that may impact budget and support for smaller organizations. [ See 1 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=2067565&qs=pros-and-cons#reviews) See Related User Reviews ![Arif N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arif N.") AN Arif N. Small-Business (50 or fewer emp.) 3.5/5 "Ideagen Internal Audit: A Robust Solution with a lot to offer" What do you dislike about Ideagen Internal Audit? While Ideagen Internal Audit offers numerous benefits, there are a few areas where improvements could be made. One of the primary concerns we've encou ##### 5. Audit Management Users face challenges with **difficulties in deleting or modifying parts of the audit universe** , although workarounds exist. [ See 1 mentions ](https://www.g2.com/products/ideagen-internal-audit/reviews?filters%5Bsentiment_snippet%5D=1349513&qs=pros-and-cons#reviews) See Related User Reviews ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Enterprise (\> 1000 emp.) 5.0/5 "Fully Functional Audit Management Tool" What do you dislike about Ideagen Internal Audit? As with any system there are drawbacks - Pentana doesn't always allow easy deletion or modification of parts of the audit universe should they become ## Top-Rated Alternatives [ ![Optro](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro") Optro 4.6/5(1,621) ](https://www.g2.com/products/optro/reviews) [ ![TeamMate](https://images.g2crowd.com/uploads/product/hd_favicon/74213e9d3c43a55af352cbe5fd9bab26/teammate.svg "TeamMate") TeamMate 4.3/5(597) ](https://www.g2.com/products/teammate/reviews) [ ![Workiva](https://images.g2crowd.com/uploads/product/hd_favicon/8845cbdae0f5f9ef98fcde16c1e2f544/workiva-workiva.svg "Workiva") Workiva 4.5/5(2,148) ](https://www.g2.com/products/workiva-workiva/reviews) [ View All Alternatives ](https://www.g2.com/products/ideagen-internal-audit/competitors/alternatives) ![Aaron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron T.") AT Aaron T. Head of Audit Enterprise (\> 1000 emp.) 3/2/2023 "Fully Functional Audit Management Tool" 5/5 What do you like best about Ideagen Internal Audit? Ideagen is a fully functional, one-stop solution designed to ensure audits can be completed smoothly, all stages of the process managed to the methodology employed by the audit team and allows easy tracking of any observations and recommendations made. It is fully configurable to meet individual needs and the support teams are best in class and highly responsive. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? As with any system there are drawbacks - Pentana doesn't always allow easy deletion or modification of parts of the audit universe should they become irrelevant in your organisation however the system has workarounds in place to mitigate this. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? Ideagen allows me to manage the audit function seamlessly through the ability to review and approve work at different stages of the audit process, through easy tracking and management of recommendations and scheduling the engagement priorities of the team Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-7783169/official_response/edit) Thank you for updating your review, Aaron! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit provides a comprehensive solution for managing your audit process smoothly, from methodology to observation tracking, and that our support team has been highly responsive. We appreciate your feedback about audit universe modifications. We're continuously enhancing the solution to streamline user experience in areas like this. Kind regards, The Ideagen Team [See how Ideagen Internal Audit improved](https://community.ideagen.com/) 9/19/2025 Current UserValidated ReviewerSource: Organic TP Thomas P. Audit & Compliance Manager Small-Business (50 or fewer emp.) 10/24/2025 "User-Friendly Tracker, But Reporting Needs Improvement" 3/5 What do you like best about Ideagen Internal Audit? The recommendation tracker is easy to use and the ease with which we can navigate and export the information supports out internal reporting versus KPIs etc. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? The reporting has become very clunky. A lot of the bespoke reports we created years ago now contain issues which require several manual corrections before we issue. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? As noted the recommendation tracking allows us to identify thematic findings and identify audits which require escalation. This in turn supports our risk analysis as an organisation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DL Dave L. Audit Manager Small-Business (50 or fewer emp.) 9/15/2025 "Ideagen Internal Audit Likes & Dislikes" 4/5 What do you like best about Ideagen Internal Audit? We appreciate the ability to create objectives and design tests from scratch, allowing us to adjust them as needed throughout the audit. Additionally, it provides an effective method for tracking findings through corrective actions. Overall, it offers a solid structure for documenting workpapers and managing the audit lifecycle. We also like that it only requires an internet connection to access the software from anywhere, its user-friendly, and offers customization options. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? Some of the disadvantages include the reporting process, limited customization to specific fields within the software, and additional costs for further customization. Additionally, the analysis section in Ideagen Audit is helpful for creating dashboards, but it would be nice if you could export the data. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? The product offers a centralized platform that enables us to store all audit records in a single, easily accessible location. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-11682916/official_response/edit) Thank you for your feedback, Dave! It's great to hear that the flexibility to create and adjust objectives and tests, the effective findings tracking, and the ability to access everything from anywhere are working well for your audit lifecycle management. Your feedback about reporting, field customization, and exporting dashboard data is valuable. Please share these specific needs with your account manager so they can explore what options might be available or log enhancement requests for the Product team. Kind regards, The Ideagen Team [See how Ideagen Internal Audit improved](https://community.ideagen.com/) Validated ReviewerSource: Organic ![Elbert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elbert H.") EH Elbert H. Audit Risk Compliance Enterprise (\> 1000 emp.) 4/5/2023 "Great tool and looking forward to new version" 3/5 What do you like best about Ideagen Internal Audit? The Integrated Risk and Audit application is a valuable tool, offering flexibility and adaptability to suit your specific requirements. I find it especially beneficial for smaller, less complex environments, where it serves as a great asset. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? This is a wonderful application, and its main advantage becomes clear when it is also utilized by the risk function. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? This tool makes it easier to work in a decentralized way while keeping all the information centralized in one location. Review collected by and hosted on G2.com. Show More 10/20/2025 Current UserValidated ReviewerSource: Organic ![Sanjuana G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjuana G.") SG Sanjuana G. Internal Auditor Small-Business (50 or fewer emp.) 9/16/2025 "Ideagen is a great program that makes my work easier." 5/5 What do you like best about Ideagen Internal Audit? The option to enter the main audit points and to be able to run an audit report almost complete is very helpful. The system is user friendly and the modules are a combination of steps to follow and a guidance to ensure that guidelines are followed. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? None. Ideagen is a full system that combines the ability to work with Microsoft and update the templates to create historical records per audit, per year. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? The information is kept safe. I don’t have to worry about losing info or a security issue. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-11688525/official_response/edit) Thank you for this wonderful feedback, Sanjuana! It's fantastic to hear that Ideagen Internal Audit is making your work easier with nearly complete audit reports, user-friendly modules, and step-by-step guidance. The Microsoft integration and ability to create historical records per audit really does help maintain consistency year over year. We're particularly pleased that you feel confident about data security and information safety! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 9/18/2025 "GRC system integrating the functions of Internal Audit, Risk and Compliance, quick support" 4/5 What do you like best about Ideagen Internal Audit? 1. One solution for Internal Audit, Risk Unit and Compliance Unit, which enable efficient collaboration. 2. All IA required functionalities (planning, scheduling, working papers , reporting, follow up, timesheet etc) are included. 3. Easy to use. 4. Quick support. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? Pentana MK is currently used. Could become more user friendly. The new IA system of Ideagen is more user friendly. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? As a small Internal Audit team, it resolves the following: 1) Organisms the IA engagements in the systems, have visibility of the schedule to manage the engagements 2) Automatic follow up notifications saves plenty of time. 3) Audit trail in weakness/recommendations saves time to monitor their progress. 4) Reporting templates saves time and enable consistency Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-11697428/official_response/edit) Thank you for your feedback! It's wonderful to hear that Ideagen Internal Audit is providing an integrated solution for your Internal Audit, Risk, and Compliance units, enabling efficient collaboration. We're pleased the comprehensive functionality, ease of use, and quick support are working well for your small team. Great to hear you've noticed the improved user-friendliness in our new IA system - we're continuously enhancing the solution to streamline user experience. The time savings from automatic follow-up notifications, audit trails, and reporting templates really do add up! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Arif N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arif N.") AN Arif N. Internal Audit Hospital & Health Care Small-Business (50 or fewer emp.) 4/13/2025 "Ideagen Internal Audit: A Robust Solution with a lot to offer" 3.5/5 What do you like best about Ideagen Internal Audit? Ideagen Internal Audit has proven to be a comprehensive and user-friendly solution for our organization's auditing needs. As someone who has previously worked with industry-leading tools like TeamMate and MetricStream, I can confidently say that Ideagen is on par with these established platforms in terms of functionality and ease of use. The software offers a wide range of features that streamline our audit processes, from planning and risk assessment to fieldwork and reporting. One of the standout aspects of Ideagen Internal Audit is its new interface, which allows our team to navigate the system with ease - although there is learning curve involved for newcomers. The customizable views provide a clear overview of audit progress and key metrics, enabling better resource allocation and project management. Additionally, the robust reporting capabilities have significantly reduced the time we spend on generating and formatting audit reports, allowing us to focus more on analysis and value-added activities. The software's integration capabilities with the risk module also offer to improve our overall efficiency by importing risks from ERM and working closely with them. This is a feature we soon plan to adopt. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? While Ideagen Internal Audit offers numerous benefits, there are a few areas where improvements could be made. One of the primary concerns we've encountered is the rising licensing costs associated with the software's transition to a cloud-based model. Although we understand the advantages of cloud computing, the increased expenses have put some strain on our department's budget, particularly for smaller teams or organizations with limited resources. Another aspect we're eagerly anticipating is the development of cloud-specific hosting solutions to address cross-border data export restrictions. Organizations often face challenges related to data sovereignty and compliance with various regional regulations. We're still waiting for a solution that will allow us to seamlessly manage our audit data without compromising on privacy law compliance. This limitation will potentially force many organizations to delay their move to the cloud. Another concern is the limited support hours - even though its a regional issue for GCC clients. As our team is based in Saudi Arabia, we operate from Sunday to Thursday, 7:00 AM to 3:00 PM Saudi time. However, Ideagen's support team works in the UK from Monday to Friday 9:00 AM to 5:00 PM London time. This time difference results in a very limited window for effective support. This narrow window often leads to delays in resolving critical issues and can impact our audit timelines. We would greatly appreciate if Ideagen could extend their support hours or provide a dedicated support team for the Middle East region to ensure more comprehensive coverage and timely assistance for their global customer base. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? Ideagen Internal Audit has significantly streamlined our audit processes, solving several key challenges we previously faced. The software's workflow management capabilities have been a game-changer, allowing us to create, assign, and track audit tasks with unprecedented efficiency. This has eliminated the need for cumbersome spreadsheets, email chains and SharePoint folders, reducing the risk of overlooked tasks or missed deadlines. One of the most impactful features is the ability to obtain auditee input directly through the software. This functionality has revolutionized our communication with auditees, making it easier to gather necessary information, evidence, and responses. The centralized platform ensures that all relevant data is captured in one place, enhancing transparency and facilitating smoother collaboration between auditors and auditees. Moreover, the software's reporting capabilities have greatly improved our ability to present audit findings and recommendations to management. By solving these critical problems, Ideagen Internal Audit has not only increased our team's productivity but also elevated the quality and effectiveness of our audit processes. The time saved on administrative tasks can now be redirected towards more value-added activities, such as risk analysis and strategic planning, ultimately contributing to better risk management and governance for our organization. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-11042704/official_response/edit) Hi Arif, Thank you for taking the time to leave such a detailed review, and for being a great advocate of Ideagen! We’re pleased to see that the integrated risk functionality is helping you work more closely with your ERM team. You’ll be pleased to know that the solution is improving continuously. The new technology edition is now available, which has an even better interface for new users – this cuts the learning curve significantly. Your account manager will be in touch with you shortly to discuss some of the other improvements that are coming. Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 12/6/2023 "Complete and performing" 4.5/5 What do you like best about Ideagen Internal Audit? Great system in terms of: - compliance with IIA standards - seamless audit planning and execution - flexibility for the implementation of audit methodologies Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? The Configuration isn't always seamless. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? The main issue that currently Ideagen is helping us to manage is the follow-up of our audit recommendations Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-8972606/official_response/edit) Thank you for updating your review! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit is meeting your needs for IIA standards compliance, seamless audit planning and execution, and flexible methodology implementation. Your feedback about configuration challenges is noted. Please reach out to your account manager or support team if there are specific configuration areas where you need assistance - we're happy to help. Kind regards, The Ideagen Team [See how Ideagen Internal Audit improved](https://community.ideagen.com/) 9/16/2025 Current UserValidated ReviewerSource: Organic SV Sajid V. Internal Audit Specialist Small-Business (50 or fewer emp.) 2/11/2025 "Complete Solution for Internal Audit" 4/5 What do you like best about Ideagen Internal Audit? Ideagen Internal audit is a complete solution for Internal audit from palnning to publishing the report.It is usefule to share the observation and recommndation to area owners and take thier response in better manner and helpful to automate the process.Application can be implemented in quickly. Further will get all the customer support from ideagen team to resolve issues in time. It is helpful to prepare number of audits at a time and can use frequently as we required.The application can be easilly intergrated. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? We have faced the cahrecter limit while export the details in excel format. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? Ideagen internal audit is solving all the traditional issues related to internal audit automation from planning to report issuance. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-9913475/official_response/edit) Hi Sajid, Thank you for sharing your valuable thoughts about Ideagen Internal Audit. Great to hear you find the solution helpful for managing audits efficiently, from planning to report publishing, and appreciate its ease of implementation and integration. Your mention of our support team's responsiveness is also much appreciated. Thanks for bringing up the character limit issue during Excel exports. Could you clarify whether the limit you faced is with Excel itself or our software? If it’s with the software, you’ll be happy to know we’re increasing the character limit to 2000, which should help address this limitation. If you have any further questions or need assistance, don’t hesitate to reach out to our support team or your account manager. Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/10/2023 "Pentana Audit is a powerful audit tool." 4/5 What do you like best about Ideagen Internal Audit? Audit Planning, Audit Scheduling, Audit Management, Audit Work, Template Designer, Time and Expense Recording, Recommendation and Questionnaire Tracking. Review collected by and hosted on G2.com. What do you dislike about Ideagen Internal Audit? I Can't think of anything in particular. Review collected by and hosted on G2.com. What problems is Ideagen Internal Audit solving and how is that benefiting you? Audit Planning, Audit Scheduling, Audit Management, Audit Work, Template Designer, Time and Expense Recording and Recommendation Tracking. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Internal Audit [Editedit](https://www.g2.com/survey_responses/ideagen-internal-audit-review-8059665/official_response/edit) Thank you for updating your review! We appreciate your continued feedback. It's wonderful to hear that Ideagen Internal Audit's comprehensive functionality - from audit planning and scheduling to template design and recommendation tracking - is supporting your audit needs effectively. Kind regards, The Ideagen Team [See how Ideagen Internal Audit improved](https://community.ideagen.com/) 9/16/2025 Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Audit Management](https://www.g2.com/categories/audit-management) ##### Explore More [Which pricing software do large enterprises use](https://www.g2.com/discussions/which-pricing-software-do-large-enterprises-use)[What are the best construction data analytics platforms for contractors tracking profitability across multiple job sites?](https://www.g2.com/discussions/what-are-the-best-construction-data-analytics-platforms-for-contractors-tracking-profitability-across-multiple-job-sites)[Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates) [Everlaw vs Relativity: which is better for bulk FOIA request processing and batch redaction?](https://www.g2.com/discussions/everlaw-vs-relativity-which-is-better-for-bulk-foia-request-processing-and-batch-redaction)[What are the best AWS marketplace analytics tools for building and scaling cloud solutions?](https://www.g2.com/discussions/what-are-the-best-aws-marketplace-analytics-tools-for-building-and-scaling-cloud-solutions)[Pros and Cons Details](https://www.g2.com/products/ideagen-internal-audit/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)