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Pentaho Reviews & Product Details

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Pentaho Reviews FAQs

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Last updated: Nov 01, 2026

What is Pentaho, and what problem is it built to solve?

Pentaho is a data integration and business analytics platform for managing, reporting on, and visualizing data from different sources. It helps organizations access, prepare, and analyze data to support informed decisions.

What languages does Pentaho support?

Pentaho supports 3 languages: English, French, and German.

What company sizes and industries is Pentaho the best fit for?

Pentaho’s strongest positive-user presence is among mid-market and enterprise organizations, with reviewers also coming from small businesses. The industries represented most include information technology and services, internet, and higher education.
  • Company size: Mid-market and enterprise organizations, with small businesses also represented.
  • Industry: Information technology and services, internet, and higher education.

What customer support options does Pentaho provide, and how do users find the overall support experience?

Pentaho provides FAQs and forums, along with email and help desk support. The support experience is mixed: users describe responsive, helpful assistance, while others find complex issues harder to resolve and point to gaps in documentation and available guidance.

What features or capabilities could make Pentaho even more useful?

Pentaho could be more useful with a smoother, more consistent experience for building dashboards and reports. Users also identify opportunities to strengthen guidance and improve performance in demanding data workflows.
  • Dashboard and reporting experience: Make dashboard design, filtering, and report creation more intuitive, polished, and consistent across tools.
  • Documentation and troubleshooting: Expand practical guidance and make error messages and diagnostics clearer.
  • Performance and data handling: Improve responsiveness for large data loads, reports, and JSON processing.

Pentaho Reviews (50)

Reviews

Pentaho Reviews (50)

4.1
50 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very easy to setup to build Snowflake reports and dashboards"
5/5
What do you like best about Pentaho?

It was so easy to build reports and dashboards on our Snowflake warehouse with Pentaho Business Analytics. We basically setup the Snowflake JDBC driver, created a data source using the Data Source Wizard and was doing ad-hoc analysis and dashboarding within an hour. The visualizations also look very nice like the heat grid and map. Seems like there are a lot of tuning and configuration options available. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

There are a lot of tools/options to consider when trying to solve the basic problem of building a report. I suppose it may take some time to figure out which tool (i.e. Analyzer, Reporting, CDE, etc.) is the best one based on needs. Review collected by and hosted on G2.com.

Andreas W.
AW
Andreas W.
Information Technology Consultant
Mid-Market (51-1000 emp.)
"Pentaho to work with external IT services"
4.5/5
What do you like best about Pentaho?

Pentaho Business Analytics is a very advanced, hardware-compatible ETL system which can handle large amounts of data rapidly, while using information from a variety of sources. It's so customer-friendly that, even though you're not aware of SQL, you are going to be able to learn it quickly. Basic jobs and changes can quickly be generated with Pentaho, asi t provides advanced information access and processing capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

It would be nice to have a replication template on objects, tables, bridge-tabs, maps, which would help the layout. I think many core elements, such as communication and working ability, must be improved. Also, the marketplace has a rapid JSON output stage, but I feel I'd be better if Pentaho could be able to render JSON processing even more rapidly. Review collected by and hosted on G2.com.

Callum F.
CF
Callum F.
IT Support Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Get assistment on the production and management"
4/5
What do you like best about Pentaho?

The automated Pentaho solutions are simple to learn and can insert and convert information that you have easily. Pentaho Analyzer is a versatile and straightforward analysis tool built on the Enterprise software of Pentaho. Also, it lets you link to almost every data source as long as you have a JDBC socket, REST API and any other endpoint of the Network. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

Pentaho does not have a large community of users, so the feedback is very limited. We have some user groups that are helping each other out, but that's it. Also, more guidelines need to be provided in order to set analytical diagrams or create models manually. In general, Pentaho needs some improvements, as it has all the potential to become a genuinely side-to-end BI solution. Review collected by and hosted on G2.com.

Conrad G.
CG
Conrad G.
Information Technology Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Capture stuck information from a updated CRM program"
4.5/5
What do you like best about Pentaho?

Pentaho is extremely fast when working with any form of RDBMS from data entry to data charging. You can also link to many information sources in a very easy way. The powerful graphical coding tool of Pentaho Data Integration is amazing too. Syncing with AD is very useful to set protection for a directory or group of customers whenever you want. Also, Pentaho does have an accessible-source version that delivers a large part of the Business Version features with no license fees. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

I would like to see Conceptual model Workbench's feature for the pier tables because they form part of the star scheme, and PDI reads JSON files slowly. Review collected by and hosted on G2.com.

Elaine C.
EC
Elaine C.
Operations Analyst
Internet
Small-Business (50 or fewer emp.)
"Data analysis to your greatest excellence."
5/5
What do you like best about Pentaho?

Pentaho is multiplatform uses standard technology, it is easy to install and configure, it has basic environments and it is a flexible solution that allows to create functionalities or modules that adapt to the needs of any organization. It is relatively stable, robust and reliable. This is a free platform, so you can realize an incredible perspective to start using Pentaho and discover the full potential of this tool. Pentaho has many different features and an intuitive design that help create several reports and panels. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

So far it is a great tool to use, all its features are excellent. Review collected by and hosted on G2.com.

Carole L.
CL
Carole L.
Information Technology Staff
Information Technology and Services
Mid-Market (51-1000 emp.)
"Cut data with Pentaho"
4/5
What do you like best about Pentaho?

Pentaho is a very advanced, hardware-compatible ETL system which can handle large amounts of data rapidly, while using information from a variety of sources. It's so customer-friendly that, even though you're not aware of SQL, you are going to be able to learn it quickly. Basic jobs and changes can quickly be generated with Pentaho, asi t provides advanced information access and processing capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

It would be nice to have a replication template on objects, tables, bridge-tabs, maps, which would help the layout. I think many core elements, such as communication and working ability, must be improved. Also, the marketplace has a rapid JSON output stage, but I feel I'd be better if Pentaho could be able to render JSON processing even more rapidly. Review collected by and hosted on G2.com.

Tyla W.
TW
Tyla W.
IT Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Incorporate and evaluate the corporate data with Pentaho"
4.5/5
What do you like best about Pentaho?

The delivery process was super fast. We just downloaded the program and within seconds we started creating analytics. Then, we discovered that Pentaho could be built into all kinds of tech and frameworks, and have incorporated it readily and effectively with various RDBMSs when there is too much layout. Also, the model and CSS layout allow us to build something unique, although it may sometimes become a challenge, but it can still be done quite fast. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

One of Pentaho's main problems was its company license because some of us, as customers that understood what is given in the large community edition, felt that its corporate features were far too big. Also, we have stopped switching to Tableau licenses for much of our inner dashboarding and investigating because we must go to the XML folder to add the new items to do this, which was a very long process. Review collected by and hosted on G2.com.

Franky C.
FC
Franky C.
IT Specialist
Internet
Mid-Market (51-1000 emp.)
"Conduct ETL with Pentaho Business"
4.5/5
What do you like best about Pentaho?

Pentaho Business Analytics allows us to sort the data the user needs to enter and to create a further layer of safety to send reports or e-mails through security, classes or the list of users. Even non-technical consumers may easily produce reporting and graphs if presented with a well-specified web application schema by using Pentaho. It is also user-friendly and it helps several of our programmer users to learn PUC's user interface. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

There are team tables, but it becomes very difficult for programmers to modify this system when Schema Workbench is used to model a cube. Also, because of licensing issues, the modeling software of Pentaho has a very high price of technology. It also has relatively poor resources, maybe lower than designers and advisers may need. I wish Pentaho could seek to integrate quantitative material with all the functionalities of artificial intelligence. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Pentaho Business Analytics"
5/5
What do you like best about Pentaho?

Visualizations, Dashboards and flexible analytics Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

I haven't come across anything that turns me off. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"It is great."
3.5/5
What do you like best about Pentaho?

The routing, looping, calling child jobs in the package is great. Review collected by and hosted on G2.com.

What do you dislike about Pentaho?

The data loading from source to target is bit annoying. Review collected by and hosted on G2.com.

Pricing

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