--- title: PenSoft Payroll Reviews meta_title: 'PenSoft Payroll Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PenSoft Payroll works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-09-28' parent_category: name: HR url: https://www.g2.com/categories/hr ---

PenSoft Payroll Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find that PenSoft Payroll's automation simplifies processes, enhancing usability and report customization for diverse needs. (1 mentions)
Users appreciate the responsive customer support of PenSoft Payroll, providing quick resolutions for any issues encountered. (1 mentions)
Users value the customizability of PenSoft Payroll, allowing tailored reports to meet specific company needs effectively. (1 mentions)
Users find PenSoft Payroll easy to learn and use, with customizable reports and seamless software integration. (1 mentions)
Users appreciate the quick response time of PenSoft Payroll's support, facilitating a smooth experience with the software. (1 mentions)
Users find the lack of employee interface frustrating, as it complicates communication and management of withholdings. (1 mentions)
Users are frustrated by the lack of an employee interface, hindering staff from managing their own information effectively. (1 mentions)

Top Pros or Advantages of PenSoft Payroll

Top Cons or Disadvantages of PenSoft Payroll

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Easy to Use, Seamless Integration with TABS3"
5/5
What do you like best about PenSoft Payroll?

I enjoy the ease of use and integration with TABS3 Review collected by and hosted on G2.com.

What do you dislike about PenSoft Payroll?

There is nothing I dislike about PenSoft Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Law Firm Integration"
5/5
What do you like best about PenSoft Payroll?

This product is easy to use. Integrates with TABS3. Review collected by and hosted on G2.com.

What do you dislike about PenSoft Payroll?

The reports are sometimes difficult to navigate. Review collected by and hosted on G2.com.

Lindsey S.
LS
Lindsey S.
Small-Business (50 or fewer emp.)
"Ease to Learn and Use"
5/5
What do you like best about PenSoft Payroll?

PenSoft is easy to learn and easy to use. The reports are readable and customizable for each company's needs. The software seamlessly integrated with our AE software (Unanet AE). Any issues were handled by customer support fairly easily and quickly. Review collected by and hosted on G2.com.

What do you dislike about PenSoft Payroll?

The only thing I dislike about PenSoft is that it does not have an employee interface. A place where the employee can login, check their withholdings, adjust exemptions, view time off, etc. Some of our employees adjust their 401-K contributions without letting us know. We will then have to rely on being notified by our retirement plan, which can be delayed. Review collected by and hosted on G2.com.

Julie T.
JT
Julie T.
Executive Assistant
Civil Engineering
Mid-Market (51-1000 emp.)
"Pensoft Makes Payroll Easy"
4/5
What do you like best about PenSoft Payroll?

Pensoft is a great payroll option for small firms that want to keep payroll processing in house. Some great options are the variety of reports, user-friendly interface, and it's ability to work with other accounting software like Clearview Infocus. I really like the flexibility when entering data and the ability to send out payroll stubs prior to final processing. Review collected by and hosted on G2.com.

What do you dislike about PenSoft Payroll?

One feature I dislike is I wish some of the incomes and deductions were more automated with current figures and regulations (i.e. HSA total contribution for the year). Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Pensoft - Excellent Choice"
5/5
What do you like best about PenSoft Payroll?

It is very easy to use once set up each year. Review collected by and hosted on G2.com.

What do you dislike about PenSoft Payroll?

The reports are too general and hard to get the info I really need in my format. Review collected by and hosted on G2.com.