--- title: PCI Pal Reviews meta_title: 'PCI Pal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how PCI Pal works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 26 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

PCI Pal Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

PCI Pal Reviews (26)

View 1 Video Reviews
Reviews

PCI Pal Reviews (26)

View 1 Video Reviews
4.7
26 reviews

What do users say?

Generated using AI from real user reviews
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G2 reviews are authentic and verified.
DH
Danielle H.
Customer Services Team Leader
Small-Business (50 or fewer emp.)
"Quick, easy, secure and efficient solution!"
5/5
What do you like best about PCI Pal?

How quick and easy it was to train our staff in the use of the system! Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

Some issues around DMTF that are currently being investigated ! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"It’s very easy to use,"
5/5
What do you like best about PCI Pal?

It's safer to user and guest understands it better, it's also easier to use, very transparent as what's happening Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

Sometimes it takes long to log in and it can disable your account in 3 tries Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Payment compliance helped our business move towards the future"
5/5
What do you like best about PCI Pal?

Being within legality and payment compliance, being able to see customers typing in the interface Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

Sometimes it's glitchy when syncing with our other CRM system Review collected by and hosted on G2.com.

AM
Audrey M.
Project Manager
"Contact Centre Telephone Payment Service"
5/5
What do you like best about PCI Pal?

PCIPal have always been very professional and willing to help resolve any queries/issues. Great supplier. Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

Not applicable. I have no issues with these suppliers. Review collected by and hosted on G2.com.

Verified User
C
Verified User
"Pci Pal Integration"
4/5
What do you like best about PCI Pal?

The seemless display of session and documentation Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

The lack of insightful documentation for a display of a session regarding examples. Review collected by and hosted on G2.com.

DF
Darren F.
Solutions Architect
"PCI Pal Integrations"
5/5
What do you like best about PCI Pal?

It has a good interface and works well with our 8x8 solution Review collected by and hosted on G2.com.

What do you dislike about PCI Pal?

The Admin Interface is a bit cumbersome sometimes Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by PCI Pal.

Agent Assist - Call Payments

Contact Us
10 User Per Month

Agent Assisted Digital Payments

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Per Month