--- title: PayU Reviews meta_title: 'PayU Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how PayU works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 25 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

PayU Reviews & Product Details

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PayU Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is PayU, and what problem is it built to solve?

PayU is an online payment service provider that helps businesses and consumers complete online transactions. It provides payment solutions for markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and India, supporting methods such as cards, bank transfers, and e-wallets.

What languages does PayU support?

PayU supports six languages: Czech, English, Polish, Portuguese, Romanian, and Spanish.

What company sizes is PayU designed for?

PayU is designed for teams of all sizes.

Which industries is PayU built to serve?

PayU is built to serve a range of industries, including:
  • Government Administration
  • Real Estate
  • Retail
  • Education Management
  • Food Production
  • Information Technology and Services
  • Logistics and Supply Chain
  • Cosmetics
  • Hospitality
  • Marketing and Advertising
  • Computer Software

Does PayU offer an open API, and what does it integrate with?

PayU offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support is available through email/help desk, phone support, and chat.

What training resources are available to help teams get started?

PayU provides training resources to help teams get started:
  • Live Online
  • Documentation

PayU Reviews (25)

Reviews

PayU Reviews (25)

3.1
25 reviews

What do users say?

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Pros & Cons

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Nitesh S.
NS
Nitesh S.
DGM - Channels & Alliances
Small-Business (50 or fewer emp.)
"Seamless payment gateway"
3.5/5
What do you like best about PayU?

Simple interface, security, integrations Review collected by and hosted on G2.com.

What do you dislike about PayU?

Server slowdown in case of multiple windows Review collected by and hosted on G2.com.

Haradhan D.
HD
Haradhan D.
WEB Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"PayU is one of the best and secure payment gateway I used for"
4.5/5
What do you like best about PayU?

Multiple powerful and safe features are available in PayU. Like we can easily sell our gift card with PayU nothing extra coding require for that. Also, we can easily accept international payment using PayU which thing is super simple. It takes a smaller amount of commission on behalf of payment processing. processing charge is lower than other payments gateway which thing is more likely about PayU. PayU is really trusted partner for process debit and credit card transactions it's totally safe with PayU. Also, PayU provided us on-time payments payment settlement time was faster than others. Review collected by and hosted on G2.com.

What do you dislike about PayU?

Overall PayU is a complete payment gateway solution for a web developer and also for those who want to accept payment online. We can easily integrate this gateway with any platform using API and secret keys. Also, a wide dashboard is provided as payment regarding sufficient information. Also, the refund process is super easy with it we can easily process a refund with one click when customers cancel any order. PayU is overall a very good system and it's complete my overall expectations. For all those reasons I cannot dislike anything about PayU. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Secure online payment gateway"
5/5
What do you like best about PayU?

It provides a quick and easy solution for online payments for banks, while also being secure with an authentication step. It is also quite efficient and has very little downtime. Review collected by and hosted on G2.com.

What do you dislike about PayU?

Until now, it was quite efficient, but the new version has some issues where the error page has been popping up a bit more, and it's becoming an increasing issue as the volume of transactions goes up. Review collected by and hosted on G2.com.

AS
Alok Kumar S.
L
Mid-Market (51-1000 emp.)
"Reliable & Secure Payment Gateway"
5/5
What do you like best about PayU?

Most of the payment options supported here like debit/credit card, UPI, net banking. We can integrate it to our website for easy online payment of our customers. It's easy to use and understand as well. Review collected by and hosted on G2.com.

What do you dislike about PayU?

Payment failure and refund are major issues where payment got deducted from the customer but not received by the Merchant. Rest everything is fine. Review collected by and hosted on G2.com.

Barani D.
BD
Barani D.
Process Trainer
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
Originally submitted 9/9/2021
"Pathetic experience"
2/5
What do you like best about PayU?

The commission fee seemed less, like 2.5 percent. Review collected by and hosted on G2.com.

What do you dislike about PayU?

I waited like 6 months for them to review my account for activation. The process was confusing and the wait time was like a lot. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Nice payment app for merchants like me"
4.5/5
What do you like best about PayU?

The UI is very user friendly compared to other payment apps Review collected by and hosted on G2.com.

What do you dislike about PayU?

Still exploring so none as of now. So far so good. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Fast payment options and revert after failure"
4/5
What do you like best about PayU?

Liked the way payu provide user interface f=to select card and other payments. Review collected by and hosted on G2.com.

What do you dislike about PayU?

Many times faced issues after adding credit cards and otp takes time while payment. Review collected by and hosted on G2.com.

Inderdeep S.
IS
Inderdeep S.
Co-Founder
Small-Business (50 or fewer emp.)
"Good Payment Gateway but with a very high learning curve"
3/5
What do you like best about PayU?

Variety of payment methods supported and good customer service. Review collected by and hosted on G2.com.

What do you dislike about PayU?

Getting started is very difficult. API documentation not very good Review collected by and hosted on G2.com.

Nataraj Singh S.
NS
Nataraj Singh S.
Sr. Manager
Small-Business (50 or fewer emp.)
"A roadmap of scam"
0/5
What do you like best about PayU?

Nothing there to like, I only dislike it the most... Review collected by and hosted on G2.com.

What do you dislike about PayU?

PayU Payment Gateway or PayU PG accept money after transaction failed and they don't give it back. I tried to pay 364 rupees to the department of post for purchasing philatelic items on 15th September 2020. But the transaction was failed and now it is 7th October 2020 and the money not reversed. Where did my money go if the transaction was not completed. It's PayU who is holding our money and making wealth. The Government should black list them from doing business in India. It was only 364 rupees, but think how many people are purchasing from the epostoffice.gov.in and how many of those transactions not completed and then how much money they are holding illegally. It's going to be a super scam. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Financial Innovation"
3.5/5
What do you like best about PayU?

This platform is very practical and easy to use. Its interface is simple and anyone can have access to it. Review collected by and hosted on G2.com.

What do you dislike about PayU?

A few weeks ago I stopped working my account, I'm waiting for the problem to be solved from the support because I can not do it by my own means. Review collected by and hosted on G2.com.

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Chike I.
CI
Chike Igwegbe
•
Last activity almost 4 years ago

Payouts

GU
Guest User
•
Last activity about 3 years ago

What is PayU used for?

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