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Paystack Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the top-notch customer support from Paystack, valuing their regular updates and feature newsletters. (1 mentions)
Users praise the ease of use of Paystack, enjoying its intuitive interface and quick processing times. (1 mentions)
Users commend the efficiency of Paystack, noting its swift processing and intuitive user interface. (1 mentions)
Users experience a complex interface due to integration issues, hindering their ability to utilize essential business tools. (1 mentions)
Users note a delay in the activation of business accounts, which can hinder their ability to go live quickly. (1 mentions)
Users express frustration over Paystack's high costs and limitations due to its acquisition by Stripe impacting integrations. (1 mentions)
Users face significant integration issues with Paystack, limiting access to essential tools and hindering business growth. (1 mentions)
Users express frustration over the lack of customization in Paystack, leading to integration challenges with essential tools. (1 mentions)

Top Pros or Advantages of Paystack

Top Cons or Disadvantages of Paystack

Paystack Reviews (9)

Reviews

Paystack Reviews (9)

4.1
9 reviews
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Candice G.
CG
Candice G.
Brand & Community Strategist
Small-Business (50 or fewer emp.)
"Sold African Entrepreneurs out for Stripe Investment"
0/5
What do you like best about Paystack?

It is the only platform in Africa that actually allows African Entrepreneurs to compete on a global stage.

I remember Shola Akinlade talking about how this was the goal - t make sure we could play on a global stage without all the inaccessibility that as Africans. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

You sold out to Stripe...

Why this sucks is because now Paystack is a direct competitor of Stripe and now none of my platforms feel the need to integrate with you.

So I can't use Circle.so, Beehiiv or any really enabling entrepreneurship tools in a way that actually allows me to make money for my business.

Now I'm stuck begging tool providers to integrate with you, but I'm pretty sure your parent company, Stripe, has some kind of non-compete which makes them refuse to integrate with Paystack.

You've done an exceptional disservice to your own mission, your continent and your audience by selling out to Stripe and ensuring that African businesses will never be able to play fairly on a global stage.

We will have to pay more for tools with less payment functionality.

We have to pay more for automations and integrations just to make things actually work.

And then we will STILL end up scaring customers away because of all the complicated steps in our buyer journey because you sold out to Stripe and now have essentially blocked African's out of the international market - or doomed us to expensive operational setups.

(YET internationals still think we should charge less as "cheap" labour from Africa).

This isn't spoken about enough and I think both Stripe and Paystack need to take accountability. Review collected by and hosted on G2.com.

Adetomiwa L.
AL
Adetomiwa L.
Project Manager
Small-Business (50 or fewer emp.)
"Paystack has made transactions easier."
5/5
What do you like best about Paystack?

Their customer support is too notch. They frequently send in updates and newsletter about the latest features of their offerings. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

Basically, I have nothing much against them but I do think they delay a business account a bit to go live. Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Business Lead
Small-Business (50 or fewer emp.)
"Best way to make payments with Africa"
4/5
What do you like best about Paystack?

User Interface, and speed of processing. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

Their pricing is on the more expensive side. Review collected by and hosted on G2.com.

Victory J.
VJ
Victory J.
Virtual Assistant
Small-Business (50 or fewer emp.)
"The best payment processing platform for Africa"
5/5
What do you like best about Paystack?

Paystack is excellent for businesses of all sizes and creators to accept payments seamlessly over the internet. It is Africa's own Stripe. Their charge per transaction is fair and they offer so many many solutions for small businesses, such as the storefront feature, digital product delivery upon purchase, and payment pages which come in very handy if you do not have a website to embed a payment form on. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

The inability of Nigerian businesses to accept payments in USD without first having to open a domiciliary account with a particular bank is something I do not understand. We should be able to receive dollar payments into any domiciliary account, not just with a specific bank. Review collected by and hosted on G2.com.

SA
San A.
Software Engineer
Small-Business (50 or fewer emp.)
"Best for Startup Business"
4/5
What do you like best about Paystack?

They offer various services that are very helpful for startup companies / business Review collected by and hosted on G2.com.

What do you dislike about Paystack?

they don't support USD payments, and the USD should be able to be converted to NGN when making payouts / Withdraw Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Manage your money with confidence and make quick payments with Paystack"
4/5
What do you like best about Paystack?

Paystack is a tool that I like because through its platform I can send and receive payments instantly without any problems, it really generates confidence in you to manage your money in your virtual wallet because it has a support that has a good reputation worldwide solving any kind of inconvenience presented in this platform which allows each user to manage their money quietly, Paystack gives you the opportunity to send payments to any part of the world without the need to move from your place of work and this has allowed you to have international business and proposals no matter where in the world you are, you can carry out your business quickly. Paystack is used from various electronic devices such as your mobile phone, tablet or computer with basic and simple tools that allow anyone without being a professional to enjoy each of its services. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

So far I have not had any kind of problem with Paystack since the support that attends every problem has a very fast and secure response system that allows all its users to solve their problems and continue working in a safe way, that is why I have nothing bad to say about this wonderful tool, many people have been bothered by its commissions but my opinion is that it is worth these commissions mainly because of the opportunity to make transactions around the world and because of the security that Paystack gives you when managing and saving your money. Review collected by and hosted on G2.com.

Jazlyn S.
JS
Jazlyn S.
Project Manager
Enterprise (> 1000 emp.)
"Have a great payment solution for your business."
5/5
What do you like best about Paystack?

I have been using paystack for my online payment for quite some time now and I must say it is the best decision I have ever made that it provides me perfect solution for easy online transactions and payments for my customers and me. Many payment methods are there to send or receive any kind of payment like mobile credits, credit cards, debit cards, bank account, QR code scanning, etc. The best part is we can make transactions from anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

Great perform by the thing that I don’t like about the software that they don't communicate and notify the customers whenever they are deducting the amount from their account. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"It has been an awesome experience my company created one I created this with my other names"
4.5/5
What do you like best about Paystack?

It is a very unique product which serves as dual method built for multi-channel brands, high growth eCommerce and wholesale. It enables automation for multi-channel operations and is very effective, taking daily records of sales activities and customer information. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

Nothing for now, the product is effective and if well managed, a lot of results are being actualized and it is very easy to use a multinational product. This product is more effective, having to do with a lot of work done in few minutes. The order entry component is smooth, integrates with the real world, and requires minimal training or none. The features are very easy to use and explore. Review collected by and hosted on G2.com.

Kehinde A.
KA
Kehinde A.
Freelance Web Designer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Pystack is the most stable payment processor I know"
5/5
What do you like best about Paystack?

I like the simplicity of their payment processing page both on landing pages and woocommerce. Review collected by and hosted on G2.com.

What do you dislike about Paystack?

For now, I like everything about Paystack. Review collected by and hosted on G2.com.