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PayPlug

By PayPlug

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3.6 out of 5 stars

How would you rate your experience with PayPlug?

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PayPlug Reviews & Product Details

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PayPlug Reviews (6)

Reviews

PayPlug Reviews (6)

3.6
6 reviews

Pros & Cons

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Alexis T.
AT
Fondateur
Small-Business (50 or fewer emp.)
"historical Payplug client: account closure without notice and lack of support"
What do you like best about PayPlug?

The application has been working very well for 5 years until the legal issues started! and the complete lack of support despite my history and my 2 sites. Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

I have been a Payplug customer since September 2019, at the time of your Shopify launch, and I have always been satisfied... until recently.

My Payplug account linked to the site lelacetparisien.fr (ID 104757) was closed on June 25, 2025, without clear notice, even though I had provided the requested documents on January 30, 2025.

Result: €347.30 of funds blocked, May/June 2025 statements inaccessible, and an 80% drop in revenue because card payments no longer work.

Despite my follow-ups by email and registered mail, I have received no response.

For a long-standing Payplug customer who generates more than €146,000 in annual revenue on their sites, I find this lack of transparency concerning and I expect a prompt response. Review collected by and hosted on G2.com.

Manu A.
MA
Head of Product
Mid-Market (51-1000 emp.)
"Good PSP, great performers on CB in France"
What do you like best about PayPlug?

The team and the capacity to serve everytime we have a problem Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

Mostly a french company, focused in France business Review collected by and hosted on G2.com.

Arti M.
AM
Marketing Manager
Small-Business (50 or fewer emp.)
"Easy and secure software"
What do you like best about PayPlug?

It provides the integration with application like shopify and made it easy and secure with thier interface and latest security features. Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

As such nothing it is really good for accepting payments Review collected by and hosted on G2.com.

vipin s.
VS
Sr. UX/UI designer
Small-Business (50 or fewer emp.)
"Great payment solution"
What do you like best about PayPlug?

After using their service for some time, we really liked their support, user experience and providing solutions to customer queries quickly. Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

I don't have any to dislike about their service. All i can say is just tey and you will understand the experience they are providing. Review collected by and hosted on G2.com.

Kevin de Jesus S.
KS
Administrative Assistance
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Finally!! An Adaptable Solution."
What do you like best about PayPlug?

People have been always looking for an easy way to implement payments on their online websites and these guys offer your solution. Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

It would amazing to create simple videos to explain to the public about the solution that they offer. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Using PayPlug is great experience and a simple, secure and smooth transaction process."
What do you like best about PayPlug?

Most abundant,secure and smooth process to amke transaction. Review collected by and hosted on G2.com.

What do you dislike about PayPlug?

Not really dislike but if the number of steps reduces then it will be more perfect. Review collected by and hosted on G2.com.

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PayPlug
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