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PayPay Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the convenience of PayPay, enjoying quick setup, easy payments, and wide store acceptance. (1 mentions)
Users appreciate the ease of use of PayPay, enjoying quick setup and fast, seamless payments everywhere. (1 mentions)
Users appreciate the convenience and speed of PayPay, making everyday payments effortless and practical. (1 mentions)
Users find setup ease with PayPay excellent, enjoying quick app setup and user-friendly transactions for everyday use. (1 mentions)
Users love the speedy payment processing of PayPay, making transactions quick and effortless for everyday use. (1 mentions)
Users find the poor usability of PayPay frustrating, due to overwhelming features and unclear guidance during verification. (1 mentions)
Users often face slow verification processes that can delay account access and complicate the app experience. (1 mentions)

Top Pros or Advantages of PayPay

Top Cons or Disadvantages of PayPay

PayPay Reviews (48)

Reviews

PayPay Reviews (48)

4.5
48 reviews
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Amit Kumar S.
AS
Amit Kumar S.
Enterprise (> 1000 emp.)
"PayPay Review"
4.5/5
What do you like best about PayPay?

It is Safe and secure to make online purchases and very easy to pay any amount to friends/Colleagues/Family in the same country or internationally. It also stores the information, so it will be easy to provide billing and payment information all in one go. It's login very fast and accessible from online marketplaces. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

Nothing much about this product, but sometimes payment takes longer than usual. And Rates are higher for the business. Mainly used for international purchases. Extra penalties/charges when any payment is missed by a day. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"PayPal"
5/5
What do you like best about PayPay?

PayPal is a safe and secure way to make online purchases. The log in is fast and accessible from any marketplace online. This is my number one choice for online payments when shopping for items. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

I do not have anything negative to say about PayPal. The process to setup an account is straightforward and easy to do. I was shopping in minutes. This is a great a website. Review collected by and hosted on G2.com.

Kelly O.
KO
Kelly O.
Small-Business (50 or fewer emp.)
Originally submitted 4/6/2023
"PayPal is convenient for business."
3.5/5
What do you like best about PayPay?

I like the convenience and the features I can tap into for my business. It connects to many financial institutions all in one place which makes transferring funds conveniently and easily. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

The fees for the convenience is very expensive. And when there's a problem, the only way to reach customer service through a chat session. Once you've initiated a chat session, it takes hours for them to reply and there is no live dialog with a human. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Used PayPal for 10+ years"
5/5
What do you like best about PayPay?

I love that paypal stores my information so it's really easy to provide my billing information and payment information all at once. It has also covered me a few times when I've needed to make a return and the merchant didn't offer covered return shipping. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

Nothing really, their customer service has always been great. I don't have any complaints about Paypal and I don't think there is anything they could do to make it better at this time. Review collected by and hosted on G2.com.

Jinendra J.
JJ
Jinendra J.
Consultant
Accounting
Small-Business (50 or fewer emp.)
"Paypay helps makes all payments quickly and helps tracking the same"
4/5
What do you like best about PayPay?

The best about Paypay is multi currency payment and user interface Review collected by and hosted on G2.com.

What do you dislike about PayPay?

It can add features for coupons and also for reminders for recurring payments. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Competitive pricing with all essential functions as others"
4/5
What do you like best about PayPay?

Paypay is a well designed payment solution for SMEs. It is a low cost solutions in comparison to other mainstream product like stripe and paypal. Because they have dedicated team that help business owners integrating their solutions, there is an extra support benefit compare to big enteprise. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

Paypay's brand name is low-profile and can be perceived to be less reliable which discourage people to choose it instead the well-known ones. It also doesn't support a lot platform, hence not flexible if I want to change platform without going through setup again. Review collected by and hosted on G2.com.

Prakash R.
PR
Prakash R.
Senior Manager
Small-Business (50 or fewer emp.)
"A better solution provider on the financial domain for the users"
4/5
What do you like best about PayPay?

It provides a single platform with various financial services, banking, loans etc. And that makes the user to just use single solution to get services for all their finance needs Review collected by and hosted on G2.com.

What do you dislike about PayPay?

There has been nothing that i dislike about PayPay or have any comments on what is to be improved Review collected by and hosted on G2.com.

Joep L.
JL
Joep L.
CEO
Sports
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A great tool to fix your incoming payments"
4/5
What do you like best about PayPay?

I really like how easy it is to get payments in! You can easily set up a product and afterwards get the payments in! Also, the overview is very clear and managing the payments is straightforward. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

I think it would be possible to have a nicer dashboard where you also have visuals on how you're performing compared to other months. Review collected by and hosted on G2.com.

TP
Thanga P.
Software Engineer
Small-Business (50 or fewer emp.)
"Secure international payment gateway"
4.5/5
What do you like best about PayPay?

Easy to pay amount to friends in the same country and also at an international level. Easy to use, most helpful payment gateway, most platforms support PayPal payment gateway. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

Most of the time payments are failing. This payment gateway verification is sometimes failing, need to improve this way of payment gateway verification methods. This is the issue. Review collected by and hosted on G2.com.

Benjamin G.
BG
Benjamin G.
Ammunition Specialist
Machinery
Small-Business (50 or fewer emp.)
"Never Use Cash Again"
3.5/5
What do you like best about PayPay?

I can pay my Soldiers and employees during social gatherings or functions. Review collected by and hosted on G2.com.

What do you dislike about PayPay?

PayPay does not always go through like I want it to, but the transaction may take 24 hours. Review collected by and hosted on G2.com.