Paymode Reviews (332)

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Reviews

Paymode Reviews (332)

View 2 Video Reviews
4.1
332 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and streamlined payment processes offered by Paymode, which significantly reduces manual work and enhances efficiency in managing vendor payments. The intuitive interface and quick setup are frequently highlighted as key benefits, making it a valuable tool for businesses. However, some users note that the vendor onboarding process can be slow and cumbersome.

Pros & Cons

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BM
Brenn M.
Bookkeeper
Small-Business (50 or fewer emp.)
"Easy Digital Payments, But Frequent Upsells Toward the Paid Version"
3/5
What do you like best about Paymode?

The biggest benefit with Paymode is the ability to use digital payments instead of checks. Not only does this save time and money with postage and waiting to receive payment, it's quicker and safer. It was very easy to integrate from an accounting perspective and the onboarding process was quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Like it or not, upselling tactics are everywhere and Paymode was no exception. There is a constant push for to use the paid version of the program instead of the free version. This isn't always worth while, especially if you are a small company processing a lower volume of payments. Review collected by and hosted on G2.com.

Lissette B.
LB
Lissette B.
Analista de cuentas por cobrar
Small-Business (50 or fewer emp.)
"Paymode Streamlines Vendor Payments with Clear Tracking and Remittance Details"
4/5
What do you like best about Paymode?

What I like best about Paymode is how it simplifies and streamlines the payment process. The platform makes it easy to track payments, manage ACH transactions, and maintain clear remittance details all in one place. It also helps reduce manual work and improves efficiency when handling vendor payments and payment status updates. Overall, it’s user-friendly and helps make daily accounting operations more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

One downside of Paymode is that some parts of the platform can feel a little outdated or require multiple steps to complete simple tasks. At times, tracking payment details or locating specific remittance information can take longer than expected. The onboarding or setup process for vendors may also be somewhat time-consuming depending on the situation. However, overall the platform is still effective and helpful for managing electronic payments and payment workflows. Review collected by and hosted on G2.com.

JF
John F.
CEO and president
Small-Business (50 or fewer emp.)
"Great to see the Bottomline team in one place and network with other Real estate companies"
4/5
What do you like best about Paymode?

Reducing checks, streaming process, saves overhead costs, payments get to vendors quickly, works well with Yardi, fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach, Inability to see vendors info in order to verify the correct paymode account is linked to our vendor. And they do not use tax ids to do their vendor matching, Very difficult to set up banks and properties. SX needs tier 2 right away. We know the tier 1 support and we are pushed to tier 1 Review collected by and hosted on G2.com.

Caitlin B.
CB
Caitlin B.
Mid-Market (51-1000 emp.)
"Efficient Payment Processing with Room for Improvement"
5/5
What do you like best about Paymode?

I use Paymode for invoice and payment processing, and I find that it makes the processes more streamlined, with invoices and payments being processed quickly. I like being able to find information on a payment or invoice quickly, and all of the details are shown and easy to find. This feature is valuable because I can inform our team or vendors quickly when they have a question about an invoice or payment, which frees up time for other tasks throughout the day. The initial setup of Paymode was fairly easy with a lot of support from the Paymode team. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Being able savings filters when running reports would be helpful. Also, when looking up payments, the timeline box is difficult to follow and could be more clear. I would suggest enhancing the platform so that we can save filter tabs so that we can run the same report over and over. Also, the timeline box shows steps out of order and is unclear. Review collected by and hosted on G2.com.

Adriano M.
AM
Adriano M.
Senior Staff Accountant
Mid-Market (51-1000 emp.)
"Paymode: Seamless ERP Integration and a Trusted Hub for AP Payments"
4.5/5
What do you like best about Paymode?

The ability to integrate with our ERP as well as access to our vendors for payments. The ability to know that Paymode can be our one true source for all our AP related questions is also an added bonus. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There are some things that can be improved such as payment processing times, error handling, and bank validation for check payments to match our ERP system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy Payment Reports and Helpful Email Alerts"
4/5
What do you like best about Paymode?

you can print your payment report and that you are alerted by email whenever a payment is made to your company. then i know i can go and print the payment report. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

i wish i could also print the payment backup from paymode. the report does not give enough detail on to what the payment is for. i still have to reach out to the company to see what the payment is for. Review collected by and hosted on G2.com.

Catherine P.
CP
Catherine P.
Accounts Receivable Manager/Accounts Payable Supervisor
"User-Friendly but Customer Support Needs Improvement"
3/5
What do you like best about Paymode?

I use Paymode for invoice indexing and approval routing. I appreciate that it automatically routes and saves images, which makes things a lot easier. It's a user-friendly platform, which is a big plus for me. I also like the email upload feature for when vendors have trouble uploading invoices. It's a helpful tool in those situations. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Customer service tickets are not well responded to. I have been told by CSR there is a limit on the time they are allowed at help on any certain ticket. Some tickets never get a response. Time limits on assistance or non-response. This leaves vendors frustrated with the platform. Not as smooth as expected. Review collected by and hosted on G2.com.

KG
Kathryn T G.
Business Analyst
Mid-Market (51-1000 emp.)
"Fast, Efficient Payments—But ACH Supplier Experience Needs More Customer Focus"
3.5/5
What do you like best about Paymode?

When it works it is easy, quick, and efficient. It’s easy to track payment history to vendors and estimated receipt dates. Makes getting payments out without having to stuff checks. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The constant focus on the bottomline at the expense of the customers and to the additional frustration of us the clients. There is an ambivalence to Basic ACH suppliers evident in the information provided them despite the fact that a favorable experience for them would heighten client loyalty. In the immediate future and long run. Review collected by and hosted on G2.com.

Adam K.
AK
Adam K.
Small-Business (50 or fewer emp.)
"Simplifies Invoice Processing, Needs Better Navigation"
3.5/5
What do you like best about Paymode?

I find Paymode valuable as it easily files, stores, and codes invoices. Searching for invoices is simple, making things easy to find. Issuing and approving payments is easy, and I no longer have to issue physical checks. I also appreciate that setting up vendors with Paymode is simple. Learning the software was relatively intuitive. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

When searching for payments in Paymode, especially the bank reconciliation reports, I have to re-run the report every time I click on a specific payment. I wish you could bounce back and forth. Review collected by and hosted on G2.com.

Zhixin (Kim) C.
ZC
Zhixin (Kim) C.
Project Management Officer
"Efficient Payment Management with Room for UI Improvement"
4/5
What do you like best about Paymode?

I like that Paymode is simple and convenient to use, which helps us make company payments and transfers faster without too much manual checking or setup. The payment tracking and transfer process works especially well, making company payments smoother and easier to manage. Additionally, the setup was easy overall, and it didn't take too long. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The interface could be a little more user-friendly for new users. Some steps may take time to understand at first. Review collected by and hosted on G2.com.