---
title: Paymode Reviews
meta_title: 'Paymode Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 332 reviews by the users' company size, role or industry
  to find out how Paymode works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 332
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Paymode Reviews
**Vendor:** Bottomline   
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 332
## About Paymode
Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you&#39;re not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection.



## Paymode Pros & Cons
**What users like:**

- Users appreciate the **simplicity and ease of use** of Paymode, making business transactions seamless and efficient. (12 reviews)
- Users value the **easy payment process** offered by Paymode, streamlining transactions for efficient business operations. (11 reviews)
- Users value the **easy setup** of Paymode, finding it seamless and quick for managing payments effectively. (7 reviews)
- Users value the **efficiency** of Paymode, enhancing financial management and streamlining vendor payment processes seamlessly. (7 reviews)
- Users love how Paymode&#39;s **automation simplifies rental payments** , making the process seamless and worry-free. (5 reviews)
- Users value the **flexibility** of Paymode, enjoying customizable routings and diverse payment options tailored to their needs. (5 reviews)
- User Interface (5 reviews)
- Detailed Information (4 reviews)
- Integrations (4 reviews)
- Simple (4 reviews)

**What users dislike:**

- Users often experience **delays** in customer service responses, complicating problem resolution and leading to frustration. (4 reviews)
- Users face **payment issues** with Paymode, including delays and difficulties in vendor verification and support resolution. (4 reviews)
- Users find **vendor management slow and frustrating** , citing issues with ACH, support tiers, and information accessibility. (4 reviews)
- Users highlight **excessive fees** with Paymode that significantly impact larger transactions, causing concerns about overall costs. (3 reviews)
- Users face **poor customer support** with Paymode, struggling with slow responses and unresolved issues impacting their transactions. (3 reviews)
- Users find Paymode&#39;s **complex setup and cumbersome security requirements** to be frustrating and time-consuming. (2 reviews)
- Users find **reporting complicated** , requiring more time and effort due to overwhelming data and ineffective filters. (2 reviews)
- Users experience **connectivity issues** , facing login friction that impacts reliability and complicates payment processing. (2 reviews)
- Users find the **design improvements** of Paymode lacking, making it difficult to track payments and enhance visibility. (2 reviews)
- Users find the **costly fees** for Paymode&#39;s premium ACH deter vendors from using the service effectively. (2 reviews)

## Paymode Reviews
  ### 1. GETTING PAID MADE EASY

**Rating:** 4.5/5.0 stars

**Reviewed by:** RICHARD H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Paymode?**

OUR VENDOR HAD US SIGN UP FOR PAYMODE AND WE GET OUR MONEY WITHOUT DELAY

**What do you dislike about Paymode?**

I DON'T HAVE ANY DOWNSIDES.  SO FAR IT HAS WORKED WITHOUT A PROBLEM

**What problems is Paymode solving and how is that benefiting you?**

IT HAS MADE GETTING PAID SUPER EASY AND QUICK

  ### 2. Easy to use and get stuff done..

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Paymode?**

The interface is fresh and easy to use and enjoy.

**What do you dislike about Paymode?**

Sometimes the login has been difficult to administer.

**What problems is Paymode solving and how is that benefiting you?**

Accounts payable is always challenging to keep current and accurate  Paymode-X has improved the process.

  ### 3. Extremely User Friendly!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ally S. | Accounting Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

As a company, we use Paymode-X to receive payments from service customers. It's super easy to use on both ends, and clear to understand. We prefer receiving direct ACH payments, as opposed to competitors that call or email credit cards, and incur fees. Bottomline makes it super easy to pay invoices on time!

**What do you dislike about Paymode?**

Some of the features are hidden behind a paywall, and that's not the best possible situation but the basic set up has been awesome for the company. I'd like to see a few more advanced features.

**What problems is Paymode solving and how is that benefiting you?**

Bottomline Paymode-X is solving the problem of forgetting invoice due dates and making sure that checks don't get lost in the mail. With Bottomline Paymode-X you're able to manage invoices and keep a clean aging.

  ### 4. Notification of payment comes to registered email.  Quick and easy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

Ease of use. I like that I receive an email notification of payments received.

**What do you dislike about Paymode?**

I have not had any issues to date. We use the version with no fees attached.

**What problems is Paymode solving and how is that benefiting you?**

Customer requested we receive payment via paymode-x --by accepting, the customer was happy.

  ### 5. Customer Payments Potal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nora P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Paymode?**

Notification of payments. Immediately available funds

**What do you dislike about Paymode?**

I haven't experienced anything negative since the use of the program

**What problems is Paymode solving and how is that benefiting you?**

We receive payments and funds are immediately available

  ### 6. NexusPayables Overview

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler H. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Paymode?**

Ease of use, helpful training documents and videos, ability to provided detail notes to other teammates

**What do you dislike about Paymode?**

Need a strong reporting ability for compliance purposes for user login activity in full

**What problems is Paymode solving and how is that benefiting you?**

Accounts payable

  ### 7. Nexus provides many different platforms to make my job more efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sue  R. | Accounts Payable Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Paymode?**

I like the there are several payment options offered to the vendors the fit their needs.  Paymode offers the support needed to vendors.

**What do you dislike about Paymode?**

At time I don't really have any dislikes

**What problems is Paymode solving and how is that benefiting you?**

TIME: NexusPayments has given time back to me, my team,  and my department. We’re able to be more efficient and more effective in our daily, weekly, and monthly duties. And it has given us time to reevaluate how we do other things in our department and be able to take on more duties and be able to do them better.

  ### 8. Seemless way to receive facility payments quickly

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andrew H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Paymode?**

Notifications are consistent with bank deposits

**What do you dislike about Paymode?**

It is frustrating to get charged so much simply to receive account payables.

**What problems is Paymode solving and how is that benefiting you?**

It simply allows us to receive payments quickly.

  ### 9. PaymodeX = Deceptive Business Practices

**Rating:** 0.0/5.0 stars

**Reviewed by:** Scott V. | President and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The employees are very polite while they are picking your pocket with fees that make no sense.    Avoid PaymodeX completely at best and treat them as an unfriendly adversary at least.

**What do you dislike about Paymode?**

Be very careful of this company.   They will say anything to take a cut of your hard-earned income for a worthless service.  They are the poster child for bad actors.

**What problems is Paymode solving and how is that benefiting you?**

PaymodeX only creates problems.  We were doing just fine with the old ACH processing system, they came in and screwed up everything.

**Official Response from Paul McMeekin:**

> Hi Scott - I'd be happy to address any concerns you have. I wholeheartedly disagree with your claim of "deceptive business practices" and us providing a worthless service. We believe we provide a valuable service to our customers on both sides of payment transaction. We process over $300B each year, without fraud, so many people agree with us. 

I'd welcome the opportunity to talk through this and explain the small fee we charge and the value we deliver. Please contact me paul dot mcmeekin at bottomline dot com.

  ### 10. Use Paymode for work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

automated emails from Paymode letting me know there has been a payment

**What do you dislike about Paymode?**

the payment doesn't download easily into a printable document

**What problems is Paymode solving and how is that benefiting you?**

I believe Paymode is easier for the one making the payment, rather than the one receiving the payment

  ### 11. Efficient Payment Processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana P. | Director of Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Paymode?**

We receive notifications for payments and prompt payment processing.

**What do you dislike about Paymode?**

We do not dislike any features in Paymode X

**What problems is Paymode solving and how is that benefiting you?**

Timely payment processing with the communities we do work for.

  ### 12. My experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** John S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Paymode?**

Very user friendly, easy to set-up and integrate

**What do you dislike about Paymode?**

Initial learning curve with any transition from one system to another

**What problems is Paymode solving and how is that benefiting you?**

Allowing us to seamlessly manage invoice

  ### 13. Easy great trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Paymode?**

It is reliable and customers can have your information.

**What do you dislike about Paymode?**

The only thing is the commission they charge for the service; an annual fee would be better.

**What problems is Paymode solving and how is that benefiting you?**

Control invoices

  ### 14. Secure way to receive payments from a customer.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

Customer payments are transferred directly to my bank account in a secure manner.

**What do you dislike about Paymode?**

You have to log in and drill down a few screens to confirm which invoice a payment is for.

**What problems is Paymode solving and how is that benefiting you?**

Receiving payments quickly and securely.

  ### 15. New payment system works well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marcy W. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

A general contractor has us using this system for payments, I have found it very convenient.

**What do you dislike about Paymode?**

Not much to complain about yet as far as I can tell

**What problems is Paymode solving and how is that benefiting you?**

Money comes in quickly no waiting on the mail.

  ### 16. Love this system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Judy K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Paymode?**

We get paid quicker & easier have not experienced any problems at all.

**What do you dislike about Paymode?**

None that I have found as of yet. It works really well.

**What problems is Paymode solving and how is that benefiting you?**

easier to charge credit cards

  ### 17. Paid by mult companies in the same place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Paymode?**

Faster and easier payments.  Nice and great.   Nice to have all our deposits in one place to check on.

**What do you dislike about Paymode?**

At this time there is no downside to using Paymode.

**What problems is Paymode solving and how is that benefiting you?**

getting paid faster and by multiple companies.

  ### 18. Paymode is a great way to securely accept payments from clients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

It's easy to use/set up and very secure to use.

**What do you dislike about Paymode?**

everything is working fine and we are completely satisfied

**What problems is Paymode solving and how is that benefiting you?**

it provides a secure way for our clients to pay us..easy for them...easy for us

  ### 19. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexa M. | Financial Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Easy to track payments & AR status.  Can track multiple clients & view any issues with invoice processing.  Saves a lot of guess work!

**What do you dislike about Paymode?**

There isn't anything I dislike - it's a very easy to use service.

**What problems is Paymode solving and how is that benefiting you?**

From an accounts receivable standpoint, sometimes it can be confusing and time consuming to track down if a client received an invoice and when it will be scheduled for payment.  Paymode takes all the guess work out of it.

  ### 20. Makes payment receipts so easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

Makes payment receipt so easy and efficient.  User interface is so easy to navigate.

**What do you dislike about Paymode?**

Only use for payment receipt, so no downsides.

**What problems is Paymode solving and how is that benefiting you?**

Much better than waiting for paper checks to arrive via USPS

  ### 21. Great Eprience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Safety and security of payments are good and easy

**What do you dislike about Paymode?**

With the notifications of payment and receipt would include the source organization

**What problems is Paymode solving and how is that benefiting you?**

Allows for secure payments to my invoices

**Official Response from Paul McMeekin:**

> Thanks for the positive feedback. I'll ask our product team about the notifications you are receiving. thanks again!

  ### 22. Easy Payments

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

Payments are pretty easy to receive and come fairly quickly.

**What do you dislike about Paymode?**

It can be tedious to open up each payment item to determine what invoice number was paid by our customers.

**What problems is Paymode solving and how is that benefiting you?**

n/a

  ### 23. very user friendly and secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Paymode?**

You can see which providers are offering paymode-x.

**What do you dislike about Paymode?**

Why would you offer a discount on our payment?

**What problems is Paymode solving and how is that benefiting you?**

Keeping track of online payments from clients.

  ### 24. Paymode-X

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Paymode?**

I like that the site includes any business sending us a payment for processing. They also include the remittance advice so I know how to properly post the payment.

**What do you dislike about Paymode?**

The only dislike I have for Paymode - X is that they would like to charge a fee to the recipient for their services, I feel that the vendor sending the payment should be the only one to pay for the service.

**What problems is Paymode solving and how is that benefiting you?**

I like that we are getting payments from vendors in a more timely manner and with the United States Post Office, there is always a chance to lose the payment. With this service, there is no  lost payments.

**Official Response from Paul McMeekin:**

> Thanks for the positive review. Glad you are finding the remittance info and reliability of the service useful!

  ### 25. Love receiving payments via Paymode

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

The product is very user friendly.  It was a breeze to learn.

**What do you dislike about Paymode?**

I haven't found a downside, so far nothing that I dislike

**What problems is Paymode solving and how is that benefiting you?**

We are being paid much faster

  ### 26. Paymode-X: payments made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

We are a small business, invoicing as a sub to a larger company. Prior to implementation of Paymode-X, the process was very manual and labor intensive. The invoice and payment visibility online has made it much easier to reconcile and more timely payments.

**What do you dislike about Paymode?**

So far we haven't found any downsides to utilzing Paymode-X. The interface is easy to use and reports provided are comprehensive. It meeds all of our needs for invoicing and payment.

**What problems is Paymode solving and how is that benefiting you?**

This visibility to all of our invoices and payments has been very beneficial to us. This has allowed easy reconciliation with our accounts payable and we are seeing more timely payments of our invoices.

  ### 27. Transaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gus H. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Paymode?**

Accurate, reliable, trustworthy  and on time

**What do you dislike about Paymode?**

Nothing as they are Accurate, reliable, trustworthy  and on time!

**What problems is Paymode solving and how is that benefiting you?**

Accurate invoicing transactions.

  ### 28. easy system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

quick simple use provides me with a full view

**What do you dislike about Paymode?**

no real negative i suse it to track venodr payments

**What problems is Paymode solving and how is that benefiting you?**

invoice uplaod and payment process

  ### 29. EVP/CFO

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael K. | CFO/Treasurer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Paymode?**

Paymode-X was willing to waive discounting fee.

**What do you dislike about Paymode?**

Just another login to keep track of in your day.

**What problems is Paymode solving and how is that benefiting you?**

Aids customer by reducing processing costs.

  ### 30. New update changed all workflows for the worst. Time and labor is tripled for tasks.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about Paymode?**

Nothing since the new update in May 2022.

**What do you dislike about Paymode?**

You have to click inside different tabs to access what you used to be able to see all at once. If you're entering invoice detail and need information from the header tab to determine invoice detail info, you have to quit (save or don't save) the invoice detail you've entered, before going into the header tab to retrieve the info you needed.  Then you have to manually click the invoice detail again and begin all over again. 

If you're lucky, you can enter fake info into the invoice detail, save it, go to the Header Tab, retrieve that info, go back into Invoice detail and edit that line.  If not, you have to re-enter invoice detail all over again.

The processing time after saving information inside a tab is much longer.

You are forced to use your mouse more, which means it takes longer to do your work.

I would not recommend this for any business that wants smooth operations and a happy team.

**What problems is Paymode solving and how is that benefiting you?**

With the new update (May 2022), NexusPayables is causing us more problems.

**Official Response from Lydon Sacoff:**

> Thank you for your review. We’re sorry to hear you’ve had a frustrating experience with the release. We do appreciate you bringing this issue to our attention and hope you have contacted your dedicated client success manager so we can respond directly to you as we improve the site.  This new UI release was foundational for newer features where we are making invoice indexing even faster. 

Please reach out to your CSM should you wish to discuss these forthcoming improvements in greater detail.

  ### 31. I absolutely enjoy the Ease of Paymode-X

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lashandra C. | Senior Executive of Business Development , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Paymode -X makes my job a real joy. Its simple to use and the interface is not complex. The flow of processes are great compared to other online payroll systems.

**What do you dislike about Paymode?**

I enjoy eveything and it works well for me and my payroll dept.

**What problems is Paymode solving and how is that benefiting you?**

Having to search for separate payments from all of my vendors. Through Paymode-X its a one-stop shop.  I am more productive and my performance has increased.

**Official Response from Paul McMeekin:**

> Really like this review. Ease of use, simplicity and it just works! Thanks. 

  ### 32. Paymode-X make receiving payments easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark E. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Paymode-X allows multiple payment accounts to be associated with a single login, with the ability to toggle between them.

**What do you dislike about Paymode?**

Reporting - specifically looking back over past payments - can be a little difficult.  Also there's often a payment number separate from payment id, which is confusing.

**What problems is Paymode solving and how is that benefiting you?**

Paymode-X makes it easy for me to receive payments and see the break-down of those payments to individual line items.

**Official Response from Paul McMeekin:**

> Hi - Glad you are liking Paymode-X. Are you willing to share more details about the functionality request? We'd be happy to walk you through our reporting, if we can't find what you are looking for we can work with the product team for consideration into our roadmap. Thanks!

  ### 33. Works Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The simplicity is what I like best.  I get an email that lets me know I have funds deposited in my account.  I got to the website and see who it is from.  Simple

**What do you dislike about Paymode?**

Not much, really.  It works better than some of the other systems I use

**What problems is Paymode solving and how is that benefiting you?**

I don't have to wait to get a check from a vendor - I get paid that day

**Official Response from Paul McMeekin:**

> Thank you for your review. Particularly like "works better than some of the other systems I use". If you are willing, I'd love to have a conversation about moving your other payers to Paymode-X. It's simple to do :)

  ### 34. Best program to date for receiving payment remittance information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roslyn P. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The portal is easy to navigate. Remittance information is available for payment history.

**What do you dislike about Paymode?**

It would be helpful to get the details all on one page instead of having to drill into each line to obtain PO numbers/addresses that are being paid.

**What problems is Paymode solving and how is that benefiting you?**

Being able to access the payment remittance details at any time is highly beneficial. And being able to set up multiple users is great too.

  ### 35. Great Payment Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie M. | Accounting Bookkeeper, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Ease of use and notifications when payments are available.

**What do you dislike about Paymode?**

I haven't encountered any downsides as of yet.

**What problems is Paymode solving and how is that benefiting you?**

Receiving timely payments from customers.

  ### 36. Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

The easy reporting functions and matching invoices

**What do you dislike about Paymode?**

I do not dislike anything that I have used

**What problems is Paymode solving and how is that benefiting you?**

Remittance report are easily delivered

  ### 37. Great platform for fund releases

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris J. | Director of Sales Support, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Paymode-X is a great tool in a sense that it lets me know exactly how much funds are being released from the client and have easy ways to go around the website as it's straightforward.

**What do you dislike about Paymode?**

Paymode-X is good in all sense and I can't think of any downside to it. I like the structure and the easiness of the website being very straightforward with all direct insights.

**What problems is Paymode solving and how is that benefiting you?**

Paymode-X solves our fund remitting process from our customers as it gets us paid from the customer through ACH/bank transfer which is much easier than other methods.

  ### 38. Love paymode!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly V. | Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

It is so easy to login and see who has paid.

**What do you dislike about Paymode?**

Until I learned the updated system I found it difficult to run my report, but now that I know, its a sinch.

**What problems is Paymode solving and how is that benefiting you?**

Paymode makes it easy for our customers to pay us online without the hassle of worrying about fraud.  They provide great fraud protection.

**Official Response from Paul McMeekin:**

> Thank you for your review. Really pleased that you like the fraud protection, our team works hard to keep the network fraud free. thanks!

  ### 39. Quick and easy payment method

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer L. | Safety and Environment Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Paymode-X gives remittance detail and prompt notification of payments.

**What do you dislike about Paymode?**

I don't like the payment detail view - it's either very small to print or save, or the PDF version is very lengthy. I would prefer a printable/savable snapshot of all payment details.

**What problems is Paymode solving and how is that benefiting you?**

It's providing a secure service between payee and payer for a seamless financial transaction.

  ### 40. Great Platform for Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer K. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

One location to receive payment remittances for multiple companies that all use Bottomline Paymode-X.

**What do you dislike about Paymode?**

We've been using Bottomline Paymode-X for almost a year and have not come across any downsides to using the platform.

**What problems is Paymode solving and how is that benefiting you?**

I'm not receiving payment remittances in my email.  I can log in and see all of the history in one place.

  ### 41. Easy to use and generate reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** David A. S. | Certified Municipal Finance Officer , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Easily gets you details as to payments received. Email notification is helpful.

**What do you dislike about Paymode?**

First-time users may have difficulty figuring out how to get payment details. It takes a few clicks but is easy once you figure it out.

**What problems is Paymode solving and how is that benefiting you?**

Allows us to easily figure out what the electronic deposits in our account are for.

**Official Response from Paul McMeekin:**

> Thanks for leaving the review. Glad you are liking our reports!  thanks. 

  ### 42. Easy to navigate and receive payment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Paymode?**

The ease of receiving payment and being able to easily see what is being paid.

**What do you dislike about Paymode?**

I would prefer to have the ability to receive a check rather than ACH.

**What problems is Paymode solving and how is that benefiting you?**

I believe that the problem Paymode-X is more for our customer in sending payment to their vendors.

**Official Response from Dave Choate:**

> I'd be happy to address these concerns and help resolve this for you, and I'm sorry to hear that you're frustrated with your experience with Paymode-X. Please reach out to me at david dot choate at bottomline dot com and I'll get you connected with someone who can address your payment requests directly. 

  ### 43. Easy log in , notification, fast payment via ach.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra S. | Office Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The ease of receiving payments, no more waiting on checks, ease and quickness of payments and notifications.

**What do you dislike about Paymode?**

Sometimes the authentication while working from home.  Only options are text and call, hard when office phone is at different location.

**What problems is Paymode solving and how is that benefiting you?**

Ease of payment, have not intergrated with quickbooks but on the plan.

**Official Response from Paul McMeekin:**

> Thanks for the feedback and the review "no more waiting on checks". I love that!

  ### 44. Smooth and easy!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Paymode?**

It is a hassle-free and very efficient system to know the payment status.

**What do you dislike about Paymode?**

Onboarding can be made more straightforward and user-friendly.

**What problems is Paymode solving and how is that benefiting you?**

Regularly checking on the payment status of customers can be overwhelming and Paymode provides a perfect solution to that problem.

  ### 45. Safe, quick, no hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Paymode?**

Payment is secure and no waiting for the mail to come.

**What do you dislike about Paymode?**

I have not had any problems while using Paymode X at this time

**What problems is Paymode solving and how is that benefiting you?**

Paymode X is helping by delivering money securely without the worry of mail being intercepted

  ### 46. Fast Payments!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline Y. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The ease of quick payments from customers. I also like that I get an emailed notification when each payment is received.

**What do you dislike about Paymode?**

There is a slight learning curve, but once that is passed, the site is easy to navigate.

**What problems is Paymode solving and how is that benefiting you?**

No more chasing customers for payments

  ### 47. Great and speedy payment service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin W. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

Simplicity and speed offered by the platform

**What do you dislike about Paymode?**

After logging in the navigating in the site isn't that user friendly.

**What problems is Paymode solving and how is that benefiting you?**

No longer have to constantly check my P.O. Box for payments. This is simple and don't have to wait for checks clearing.  Very nice system.

  ### 48. It makes receiving payments fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine D. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

I feel its a secure website  and payments are fast

**What do you dislike about Paymode?**

I don't like having to change my password

**What problems is Paymode solving and how is that benefiting you?**

No more checks being lost in the mail the payments are sent to us securely and fast

**Official Response from Dave Choate:**

> Catherine, we're delighted to hear that you're finding the speed and security of Paymode-X helpful for your business! Our password and authentication requirements are strict to help keep our customers safe, but please do reach out to our Member Services team directly if you're repeatedly having trouble with password changes and account access. 

  ### 49. Nexus Payables Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

I like how the software integrates with Entrata and MRI via APIs.  With our previous software, we were not able to assign out of office delegates or code and approve invoices outside of our company's network.  It is very helpful to use the app to code and approve invoices while not in the office.

**What do you dislike about Paymode?**

We had to create our own middleware to integrate our Invoice scanning/OCR software to Nexus.  We were told early on by a salesperson that the software ould integrate seamlessly, but it did not.  We ended up spending months creating our own solution.

**What problems is Paymode solving and how is that benefiting you?**

Nexus solves the problem of streamlining the approval and payment of invoices and making it more convenient for our associates.

  ### 50. Everything has been great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kara N. | Maintenance Administration Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

The communication with the program and notifications have been fantastic.

**What do you dislike about Paymode?**

No downsides--everything is timely, there is not too little or too much communication--it has been great.

**What problems is Paymode solving and how is that benefiting you?**

Understanding when payment will be received from customers, and when it can be expected.

**Official Response from Paul McMeekin:**

> 10/10 review. Thanks!


## Paymode Discussions
  - [Is Paymode-X safe?](https://www.g2.com/discussions/is-paymode-x-safe) - 2 comments
  - [Who uses Paymode-X?](https://www.g2.com/discussions/who-uses-paymode-x) - 1 comment
  - [What is Paymode-X premium?](https://www.g2.com/discussions/what-is-paymode-x-premium) - 1 comment
  - [What does Paymode-X do?](https://www.g2.com/discussions/what-does-paymode-x-do) - 1 comment

- [View Paymode pricing details and edition comparison](https://www.g2.com/products/paymode/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-28+08%3A00%3A14+-0500&secure%5Bsession_id%5D=1b7024a5-008a-40cc-b25f-6066d51e4d44&secure%5Btoken%5D=99ab838d5dc770b17b4236deb01045c287d20f470e990d91fa15deccc4af0b1d&format=llm_user)
## Paymode Integrations
  - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews)
  - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [PredictAP](https://www.g2.com/products/predictap/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)

## Paymode Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Match Invoices

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- KPIs
- Payment Tracking

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Paymode Alternatives
  - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - 4.4/5.0 (325 reviews)
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,783 reviews)
  - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,957 reviews)

