Payentry Reviews & Provider Details

Name: Payentry
Rating: 2.2 (7 reviews)

Payentry is a comprehensive payroll, human resources, and workforce management solution designed to help businesses simplify administration, strengthen compliance, and better support their employees. Our integrated platform provides the tools businesses need to manage payroll, employee data, time and attendance, compliance, and other essential workforce processes through an easy to use, secure online solution. Beyond payroll and workforce management, Payentry offers a comprehensive range of services to support businesses throughout the employee lifecycle, including HR Services, Employee Benefits, Commercial Insurance, Retirement Plan Services, and Workforce Management. Our experienced professionals provide personalized guidance and ongoing support, helping organizations develop solutions aligned with their unique needs, goals, and challenges. Payentry also offers its SaaS technology platform for licensing, providing licensees with access to a scalable payroll and workforce management solution they can offer to their own clients. With flexible technology, comprehensive services, and experienced professionals, Payentry provides a complete solution designed to help businesses save time, reduce administrative complexity, and manage their workforce with confidence.

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Overview by

Joe Ketterer

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User Insights

Average based on 7 real user reviews.

Cindy M.

Owner

Small-Business (50 or fewer emp.)

9/11/2026

"Run run as fast as you can do not use this company!"

0/5

What do you like best about Payentry?

Nothing absolutely nothing their customer service is terrible Review collected by and hosted on G2.com.

What do you dislike about Payentry?

Everything they make so many mistakes they don't take accountability out of all the mistakes they made only one time did they refund my payroll money that they charge me for doing my payroll Review collected by and hosted on G2.com.

Recommendations to others considering Payentry:

Do not use this company! Review collected by and hosted on G2.com.

What problems is Payentry solving and how is that benefiting you?

I've used Pantry for years before 2020. My staff has been paid 50 cents an hour, not got their paychecks, they have screwed up our payroll so many times. They gave one girl somebody else's pay. Today my staff did not get paid this is the last draw. I don't know why as a business owner I would ever continuously give them a chance when they have screwed up so many times. I am guessing my payroll has been screwed up at minimum 15 times and I will go back and look. Their customer service is horrible I would never recommend anybody that owns a small business to use this company Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

10/1/2022

"Getting better everyday "

4/5

What do you like best about Payentry?

Additional reporting options added as well as user account creation updates. More control may the client level is also a plus Review collected by and hosted on G2.com.

What do you dislike about Payentry?

Downside is that it’s a web based product so you’re at the mercy of internet speeds and reliability Review collected by and hosted on G2.com.

Recommendations to others considering Payentry:

If you need a payroll system that is easy to use and efficient without being overly labor intensive this is one you should look at. Fantastic reports built in as well as custom reporting capabilities. Review collected by and hosted on G2.com.

What problems is Payentry solving and how is that benefiting you?

Pay entry has been instrumental in streamlining and organizing time cards and pto data. It has saved me enormous amounts of time. Review collected by and hosted on G2.com.

Vince B.

Small-Business (50 or fewer emp.)

4/11/2023

"Over sold."

1.5/5

What do you like best about Payentry?

The software is highly competent. It does seem capable of handling most requirements Review collected by and hosted on G2.com.

What do you dislike about Payentry?

Their support is horrendous. They're reluctant to listen to recommended improvements. Review collected by and hosted on G2.com.

Recommendations to others considering Payentry:

see above Review collected by and hosted on G2.com.

What problems is Payentry solving and how is that benefiting you?

Several oversites during implementation that were recognized by our staff but were promised to be handled. Follow support has been incredibly frustrating. I'd recommend getting written documentation of promises. Pay attention to the responses to your concerns. If it appears to be going un-heeded that is when you need to ask for written clarification..... hopeful before time and money has been spent Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

8/17/2022

"Don't ever contact this company"

0/5

What do you like best about Payentry?

Nothing. There is nothing to like about this company. Review collected by and hosted on G2.com.

What do you dislike about Payentry?

The people. They are rude, mean-spirited, not helpful and their UX is very hard to navigate. So expect alot of questions from your employees because they will not do anything to help them. Review collected by and hosted on G2.com.

Recommendations to others considering Payentry:

Stay away from this company. They will just make more work for you. Review collected by and hosted on G2.com.

What problems is Payentry solving and how is that benefiting you?

Nothing. They are basically just a payment processor. If your employees have a problem they will not help you. Their UX is very difficult to navigate and since they will not do anything to help your employees, expect to entertain alot of calls from your employees because Payentry will not help them. If fact you can expect them to be rude and very unhelpful and then will write letters to your company telling them that you're the one being rude. You might even get fired for it. CYA at its finest. There are so many other companies that are so much better. Why waste your time with them Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

9/2/2021

"Incredibly easy user experience"

4.5/5

Describe the project or task Payentry helped with:

PayEntry acts as an easy and functional tool for employees and employers alike. PayEntry tracks time, sta, vacation, benefits and more tailored to each company. Review collected by and hosted on G2.com.

What do you like best about Payentry?

I like the incredibly simple layout of both the time clock & the benefits and employment section. It is to the point and SO simple to use. Review collected by and hosted on G2.com.

What do you dislike about Payentry?

There's really nothing I've disliked or had an issue with when it comes to PayEntry. I guess my only suggestion would be to link the time clock and the employment information pages together. But aside from that no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Payentry:

I would recommend utilizing both the employee portal as well as the time clock. They're both so helpful and easy. Review collected by and hosted on G2.com.

What problems is Payentry solving and how is that benefiting you?

Having a reliable system like PayEntry has made for such an easy process day in and day out. There's no frustration over not being able to clock in, or paystubs not loading- everything is smooth and easy to locate and this causes such relief for both employees and their employers Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

2/9/2022

"HR Dir"

4.5/5

Describe the project or task Payentry helped with:

Payroll processing Review collected by and hosted on G2.com.

What do you like best about Payentry?

User friendly. IT WAS EASY TO USE FOR THE MANAGER Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

9/4/2020

"PayEntry is just hard to use"

1/5

Describe the project or task Payentry helped with:

We use PayEntry for clocking in and out and for accessing w-2’s and check stubs. But the app is very clumsy, and the overall experience is difficult and not easy to use. Review collected by and hosted on G2.com.

What do you like best about Payentry?

It does provide access to files that are needed. Review collected by and hosted on G2.com.