Patchbay Pricing Overview

For the single high-stakes broadcast — a conference, a product launch, an investor day, a global town hall. One price, one month, no contract and no platform fee. Buy the pack, produce the show, keep the recordings. A two-day, twelve-session conference with human captions on the keynotes, AI captions and live translation across the breakouts, and redundant transport in and out lands inside the pack at $5,000 all-in. If the event runs bigger than planned, metered overage keeps it on air rather than cutting you off.

5,000 Patchbay Units to spend across sessions, enrichment, add-ons and storage — mix freely, no per-feature negotiation
Full production stack — Core, Simulive and Studio: single-feed distribution, scheduled playout from pre-recorded media, or full cloud production with live feeds, media, graphics and remote speakers
Accessibility and localisation on demand — live captions, translation, CEA-608/708 injection, human sign-language interpretation, dubbing and descriptive transcripts, priced per hour rather than per contract
Unlimited users, 2 HD live distributions and broadcast-grade redundancy on every session
100 GB of pooled media storage and metered overage at $1.00/Unit, so a bigger-than-expected event never stops mid-show
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For organisations that broadcast on a schedule rather than an occasion — weekly production programmes, monthly all-hands across regions, permanently connected encoder feeds, an ongoing VOD library. One annual pool of Units covers everything the team produces, drawn down at published rate-card prices, so the budget is set once and the programme is not re-quoted every time it grows. Adds the security, governance and support posture that procurement and infosec ask for. Entry is a 25,000-Unit package with the Enterprise Platform and a Bronze SLA; larger commitments earn 5–20% package discounts.

Annual Unit pool from 25,000 to 400,000 Units, with 5% to 20% package savings as commitment grows — everything the team produces draws from one pool
Enterprise security and governance — FIPS 140-2 Level 3 HSM platform encryption, AEAD encryption for SRT ingest and egress, SSO + SCIM, role-based access control, audit logs and an EU data-residency option
99.99% uptime SLA with service credits, plus guaranteed event-day capacity
Support from business-hours to 24/7 all-severities, with a named CSM or TAM, a dedicated channel and quarterly business reviews
Multi-tenant workspaces for test, staging and production, departmental usage tagging and reporting, 12-month extended media retention, and up to 2 TB of pooled storage
Optional managed services — white-glove event support, studio production and on-premise encoding
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