Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"We have been using Patch My PC for about 3 plus years now and have meet our expectations 100%"
4.5/5
What do you like best about Patch My PC?

The cloud version is very easy to setup and use and we love the integration with the M365 environment Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

none so far the product have meet our expectations Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for providing the positive feedback! Please don't hesitate to reach out if there's anything we can do to help you and your team.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Effortless to Use with Regular Updates"
5/5
What do you like best about Patch My PC?

the ease of use and frequent product updates Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

no Intune reports available, seperate costs Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for taking the time to write us a review! We’re glad to hear Patch My PC has made day-to-day patching easier and that you’re finding the product simple to use with helpful, frequent updates.

We appreciate your feedback on Intune reporting. This is something we're actively working on, and you can follow progress or share input on our UserVoice here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450

Thanks again for sharing your experience and for being a Patch My PC customer!

Darrell S.
DS
Darrell S.
Endpoint Principal
Enterprise (> 1000 emp.)
"Such a huge product but so easy to use"
4.5/5
What do you like best about Patch My PC?

The intune integration with Patch my pc and the ability to use either the app or directly from the web portal make this such an easy app to use. In the grand scheme of things we are a small user of the supported apps however the ability to get up and running on day 1 or the option to have guided setup meant we were up and running almost immediately. We already have a small subset of apps automatically deploying at each update such is our confidence in the way Patch My PC package the apps.

We also know that if we have any issues their customer service team are there to support. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Honestly at the moment i cant think of any negative's Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thank you for your review! We're thrilled to hear that Patch My PC's Intune integration and ease of use have made such a positive impact for you. It’s great that you were able to get up and running so quickly and are already seeing time savings. Thanks for being a Patch My PC customer!

Drake R.
DR
Drake R.
Systems Administrator 1
Enterprise (> 1000 emp.)
"A Great Relief to Our Team for 3rd Party Patch Automation"
5/5
What do you like best about Patch My PC?

Their massive library of supported 3rd party softwares allows us to automate building of deployment packages and update packages for both on prem and cloud managed computers with ease. It is easy to implement and once set up requires very little regular interaction. Customer support has been great too. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

If using for software packaging and updates in Intune, it can take some getting used to updating group assignments within the publishing service instead of in Intune Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review, Drake. Love hearing that Patch My PC has helped your team automate patching and packaging across both on-prem and cloud environments. That kind of time savings and low-touch experience is exactly what we’re going for.

Great callout on the group assignments in Intune. It’s definitely a shift managing those from within our publishing service instead of directly in the Intune portal. We're working to make that experience even smoother over time, and feedback like this helps guide that work.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

VS
VISWANATH S.
Senior Engineer
Enterprise (> 1000 emp.)
"Fantastic Solution: Simplifies App Packaging."
5/5
What do you like best about Patch My PC?

Efficient App Management: Reduced the number of apps needing packaging and updates monthly via SCCM and Intune.

Enhanced Security: Integration with ADR minimizes vulnerabilities with less manual effort.

Insightful Reporting: Patch My PC's advanced reporting tracks compliance percentages for deployments. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Here are some limitations that could be addressed in future releases:

Broader App Support: It would be beneficial if Patch My PC included more applications commonly used in law firms, such as Litera Products, iManage, Govern, and Cyberhaven...

Enhanced Reporting for Intune: Adding advanced insights for Intune, including additional reports to track registry changes, warranty details, and app usage, would be a valuable enhancement. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thank you for the detailed review, Viswanath. We're pumped to hear how Patch My PC is saving you time on app packaging and helping you stay secure with automated patching through SCCM and Intune.

You mentioned two solid pieces of feedback. For the broader app support like Litera, iManage, and others, we’d love for you to submit or vote on those at https://ideas.patchmypc.com. That’s where we prioritize what gets added next. If you ever need to support those apps before they make it into the catalog, our custom apps feature might help in the meantime: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps.

And on reporting, completely agree that there's more we can do in Intune. We're actively working to bring Advanced Insights to Intune reporting. You can track and vote on progress here to get notified when updates are released: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Appreciate the detailed feedback. This is exactly the kind of context that helps us get better.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

Verified User in Plastics
AP
Verified User in Plastics
Enterprise (> 1000 emp.)
"no-brainer for every administrator"
5/5
What do you like best about Patch My PC?

The system saves immensely. Be it time, money, or labor. Through appropriate automation and patch rings, errors can be detected more quickly and corresponding distributions can be paused within seconds.

Additionally, extremely interesting is the reporting function, which I was already able to see in a live demo.

Clear recommendation. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There are some programs that should not be patched without further consideration, therefore I recommend keeping the circle of administrators in the system as small as possible. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review! We’re thrilled to hear Patch My PC has saved your team time and effort through automation and patch rings. It’s also great to hear you’ve had a chance to see our reporting capabilities in action! Appreciate your feedback around light admin access. For more ideas and feedback, feel free to share them on our UserVoice page: https://ideas.patchmypc.com/

Thanks again!

Joshua K.
JK
Joshua K.
Information Technology Support Team Lead
Mid-Market (51-1000 emp.)
"Great onboarding"
4.5/5
What do you like best about Patch My PC?

The interface could use some modernization and maybe a cloud offering so I don't have to have my own server Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

A lot of products

Great support

Intune and sccm integration Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thanks for the awesome feedback, Joshua!

PF
Patrick F.
Senior System Administrator
Mid-Market (51-1000 emp.)
"Great experience with Patch My PC"
5/5
What do you like best about Patch My PC?

Patch My PC has been very helpful in reducing the amount of time I have to use patching various parts of my systems. With how many awesome features it has, and how easy it is to set up and use, it makes my job that much simpler. Integrating it into my current environment was very simple and I use it on a weekly, if not daily, basis. If there was any issue with it, customer support has been there to help with quick responses. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The only thing I dislike most about it would be that it can't patch every program I need. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the great review, Patrick. It’s awesome to hear Patch My PC has helped simplify your patching workflow and free up your time. That kind of impact is exactly what we’re aiming for.

Totally fair point on not being able to patch every app. We’re constantly expanding the catalog and also recently launched support for custom apps, which might help fill that gap if there are internal or less common apps you need to manage.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Effortless Setup and Deployment Experience"
5/5
What do you like best about Patch My PC?

simplicity to setup and start deploying apps Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

online documentation is a little hard to follow or even search as the results are from all variants of the app and not specific to "cloud" which is my case. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for taking the time to leave us a review! We're happy to hear the setup was effortless and appreciate you sharing that feedback. If the document I've linked isn't a helpful resource, please feel free to reach out to our support team - they're always ready to help! Thanks again for being a Patch My PC customer!

See how Patch My PC improved
RB
Robert B.
Digital Services Analyst
Enterprise (> 1000 emp.)
"Fantastic time saving software"
5/5
What do you like best about Patch My PC?

Simple to use, very quick to setup! Has far more features than I need, and can integrate with our MDM solution at the click of a button. Don't have to check the software much at all as it just does what it needs, and should we have any issues then PMPC support has been absolutely amazing at helping us with anything we need. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

If I have to pick something, I guess the UI is outdated but that is a very very minor issue as I appreciate the simplicity. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thank you for your review! We're so happy to hear that Patch My PC has been a time-saver for your organization and that our support team has been helpful when needed. We appreciate your feedback on the UI and will keep that in mind as we continue improving the product. Thanks again for being a Patch My PC customer!