Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

Pros & Cons

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BL
Ben L.
Infrastructure Engineer
Enterprise (> 1000 emp.)
"Greate time saver and QOL purchase and great support"
5/5
What do you like best about Patch My PC?

Product make it so much easier to keep applications up to date in both SCCM and Intune. Support is quick to respond with questions, concerns, or environment evaluations. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Previous Response: I think that they could do better with adding new products since currently, it requires community-based voting, so for edge case apps, they may not be able to help. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hi Ben!

Thanks so much for your review. I'm glad to hear your experience with support was great, and you are enjoying that base application creation feature for your task sequences.

As always, we are here if you need us! - Justin Chalfant, Founder/CEO

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Updates, Fantastic Support"
5/5
What do you like best about Patch My PC?

I use Patch My PC for auto updating and application deployment, which saves me and my team a lot of hours as we can focus on other things instead of looking for updates and manually deploying them. I really appreciate how user-friendly it is, and their support is excellent! The auto-updating feature is particularly valuable since it handles updates for lots of different applications, making the process much more efficient. Initial setup was really easy thanks to the guides on their website. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There is not a thing i dislike. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review! We’re really happy to hear Patch My PC is saving your team time and helping automate updates and deployments so you can focus on other priorities.

We really appreciate you taking the time to share your experience. Thanks again for being a Patch My PC customer!

CT
Chris T.
Mid-Market (51-1000 emp.)
"Streamlined App Management with Room for Support Improvement"
5/5
What do you like best about Patch My PC?

I love that Patch My PC scans all the software in use in my organization and shows me which apps are available in its app catalog, making it easy to identify which ones to deploy. The reports I receive are great because they tell me when updates were deployed and include the release notes. It's been a huge timesaver since I no longer have to manually check apps like Google Chrome and Firefox for updates to package and deploy with Intune. The Discovery feature showing which apps are in use and on how many devices is also something I love. Plus, I found the initial setup extremely easy and was impressed with how quickly I could get set up and deploy my first app. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I think it would be cool if the Discovery feature also showed me which devices in particular had the app. Also, support has been a bit lacking since I signed up. When I did have a question, I never heard back from anyone. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for taking the time to leave such a detailed review, Chris! We’re really glad to hear Patch My PC has helped streamline your app management with Intune and that setup was quick and easy.

For the Discovery Feature, we do have the 'IDEA' over on our Feature Request page to add the associated devices for the 'Install Count'. I would suggest giving a vote so that you are subscribed to any Updates should we implement this in the future. See link provided~

For support, we would love to do better and make it right to ensure your questions get answered. Someone should be reaching out to you shortly. Thanks again for being a part of the Patch My PC Community!

See how Patch My PC improved
Verified User in Public Policy
AP
Verified User in Public Policy
Mid-Market (51-1000 emp.)
"Saves many hours per week in just a few clicks"
4.5/5
What do you like best about Patch My PC?

I like the simple, user-friendly interface - it makes deploying applications and assignments very straight forward with no requirement of coding, reg keys, group policies or anything complex that would be needed to do the same work without Patch My PC.

I also really rate their customer support - both times I've needed help they have scheduled engineers on to a call with me and they were more than happy to help. They didn't just answer my questions but went above and beyond to review my current settings and make suggestions to my enviroment to improve how I use their tool. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There is a wide variety of options to use which can feel a little overwhelming at the start. The documentation is good but can be a little unclear if you are new to deploying a patch tool. However, I feel this is offset by their very helpful support team who were happy to jump on calls with me to ensure I got what I needed. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the detailed review! We’re really happy to hear how our support team goes above and beyond to ensure you've gotten everything you need.

We also appreciate your feedback about the initial learning curve. That’s totally fair given the flexibility the product offers, and we’re always working to improve our documentation and onboarding experience. Feedback like yours helps us make that better.

Thanks again for sharing your experience and for trusting Patch My PC to handle such a critical part of your security and patching workflow!

Ivan K.
IK
Ivan K.
IT Systems Engineer
Manufacturing
Enterprise (> 1000 emp.)
"PatchMyPC for Application lifecycle management in an enterprise environment!"
5/5
What do you like best about Patch My PC?

We absolutely love all the new features in the cloud admin portal. Especially the patch insights that really elevate the product and our visiblity that we have over our endpoints and applications. PatchmyPC has been an amazing product for our team. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing that I can add here. We didn't have any issues with the product at all. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hi there,

We're thrilled to hear about your positive experience! It's fantastic that our solution is making software updates, application packaging, and overall security management smoother for you.

No issues so far? That's what we strive for! Remember, we're here if anything pops up. Your insight is invaluable for our continuous improvement.

Thanks for trusting us to support your enterprise needs. We're excited to keep making your tech life even easier!

Justin Chalfant

Michael P.
MP
Michael P.
Senior Systems Administrator
Mid-Market (51-1000 emp.)
"Allowed us to achieve Azure patching for third party apps extremely well"
5/5
What do you like best about Patch My PC?

Continues to be a great piece of patching software Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Adding additional third party software would be good Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for the positive review, Michael! Our team is constantly working on adding new apps to our catalog, so if there's an application you're waiting on and would like to see please submit it via our User Voice. We appreciate you choosing us for your patching needs!

See how Patch My PC improved
AM
Alvaro M.
Systems Administrator
Mid-Market (51-1000 emp.)
"Clear documentation and high-quality support"
4.5/5
What do you like best about Patch My PC?

Documentation, and support quality. Any request is answered promptly even adding the option of a technical call. It's great to see that support quality is not affected by the customer organization side. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Probably the minimum number of device licenses. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review! We’re happy to hear how Patch My PC is saving you time with Intune patching and that Advanced Insights is adding value.

We appreciate your feedback on licensing. If you have suggestions, feel free to share them on our Ideas page: https://ideas.patchmypc.com

Thanks again for being a Patch My PC customer!

Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Cuts Patching Man Hours Dramatically"
5/5
What do you like best about Patch My PC?

The reduction in man hours for patching. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I havent really found anything I dont like Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"A great tool for 3rd party patching"
5/5
What do you like best about Patch My PC?

We've now moved to the Enterprise Plus subscription so have access to the Cloud deployment which I'm finding much easier to use. We can also deploy apps to MacOS devices which saves a huge amount of time. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

In the cloud deployed apps view I would like an option to more easily see which groups the app is deployed to Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for taking that time for your review! One additional resource to our video guides is the option to schedule a free 1:1 setup call with an engineer from our team https://patchmypc.com/schedule-setup-call. So even if you are already set up but have some questions, you can schedule this free session as well!

As always, we are here if you need us! - Justin Chalfant, Founder/CEO

See how Patch My PC improved
LK
Leon K.
Enterprise (> 1000 emp.)
"Intuitive Automated Patch Management"
4.5/5
What do you like best about Patch My PC?

I like the easy-to-use interface of Patch My PC, especially compared to Intune. It is intuitive, and you don't have to search long to find functions. Additionally, I appreciate that Patch My PC can automatically update software, saving us from manually updating all clients. The initial setup was very easy, as an employee demonstrated all the important aspects to us. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

So far, we have not had any problems. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review, Leon! We’re glad to hear Patch My PC has made patching more intuitive and easier to manage, especially compared to manual processes. It’s great to know the setup experience was smooth and helpful as well.

Thanks again for sharing your experience and for being a Patch My PC customer!