Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

Pros & Cons

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless App Management with Intuitive Intune Integration"
5/5
What do you like best about Patch My PC?

I really appreciate the intuitive nature of the User Interface in Patch My PC and its integration directly into Intune, which makes the process straightforward. The way it replaces applications with their updated versions and cleans up the old ones is fantastic. Since I work with Intune and M365 daily, having similar icons and an easy-to-select application catalog makes everything a breeze. I don't have to manually package and upload applications into Intune anymore, which saves a lot of time. Also, the initial setup was very, very simple. Overall, Patch My PC is a great product that's well worth the money and is well priced. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The only thing it can't do is mass uninstallation of applications through the use of app sets across multiple tenancies. This is more of a cleanup exercise than anything else so isn't crucial, but it would be beneficial to have. It would be useful to be able to group a bunch of outdated software versions, or even just a group of applications in general that we want to wipe from our clients. Then just be able to click a button and all of those app versions are uninstalled across all tenancies, instead of having to manually edit each tenancy, find the apps to remove, and remove them one by one. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the detailed review! We’re glad to hear the Intune integration and familiar UI experience have made managing applications easier and more intuitive for you.

We also appreciate the thoughtful feedback around mass uninstallations and multi-tenant cleanup workflows If you haven’t already, we’d encourage you to share or vote on ideas like this on our Ideas page: https://ideas.patchmypc.com so our product team can track interest and prioritize improvements.

Thanks again for being a Patch My PC customer!

Motor M.
MM
Motor M.
Sr. System Engineer
Mid-Market (51-1000 emp.)
"PatchMyPC makes admin-life easier"
5/5
What do you like best about Patch My PC?

It helps me deploy software to both clients and servers. Best feature is the update-feature : if a new release of Google Chrome or Microsoft Edge is released, a new deployment is created automatically. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Until now : nothing. But I'm using is for a couple of months now Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for taking the time to leave us a review!

We're thrilled to hear Patch My PC has helped simplify your software deployments and taken the manual work out of keeping applications like Chrome and Edge up to date. It's great to know features like automatic deployment creation and our publishing wizard are saving you time and making your deployment process more efficient.

We also appreciate your feedback that you haven't run into any downsides so far. We hope that continues! If you ever have questions, ideas, or feedback as you spend more time with Patch My PC, our team is always happy to help.

Thanks again for being part of the Patch My PC community!

Max G.
MG
Max G.
Mid-Market (51-1000 emp.)
"Effortless Integration and Solid Support"
5/5
What do you like best about Patch My PC?

I like the usability of Patch My PC; it's easy to use, and I can guide someone who's never used it before to deploy an app with just a few clicks. The support is also really great because if I run into any issue, I can open a support ticket and it's usually answered or responded to almost the same day. The integration with Intune is exactly what I was looking for, and their integration is very solid and easy to set up. I also find setting up Patch My PC very easy, taking only about thirty minutes. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I know it's something that they are working on, but the Intune analytics is a little weak. It feels like I am still just kind of exporting CSVs, which I can do through Intune already. It would be nice if it was kind of like a Power BI stylized dashboard where you can actually click into search stuff and all of that. Right now, it's just kind of here's a bunch of tables and look at them. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review, Max! We’re glad to hear Patch My PC has been easy to use and quick to set up, and that the Intune integration is delivering what you were looking for. It’s also great to hear our support team has been responsive when you’ve needed help.

We appreciate your feedback on Intune analytics. That’s an area we’re actively improving, especially around more interactive and visual reporting. If you have specific ideas, we’d love for you to share or vote on them here: https://ideas.patchmypc.com

Thanks again for being a Patch My PC customer!

CC
Chase C.
Senior IT Service Desk Specialist
Mid-Market (51-1000 emp.)
"If you want to use Intune for patch management you need PatchMyPC"
5/5
What do you like best about Patch My PC?

Their ability to make custom packages has worked very well. We didn't make these at first but have been a great addition! Updates have remained consistent ever since we turned it on. Great support and response time when something doesn't work! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Discovery feature has since been implemented and works very well. No complaints from me about the PatchMyPC Team!! Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thank you for the positive review, Chase! We’re glad to hear that Patch My PC has made third-party patching in Intune straightforward and reliable for your team. We appreciate your feedback on cloud-only environments and are excited to have a discovery feature on our roadmap. Thanks for being a Patch My PC customer!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"How I learned to love Patch My PC"
4/5
What do you like best about Patch My PC?

IN a word, Cloud. I was initially hesitant to introduce another tool to manage patching, but after integrating Patch My PC cloud with our Intune environment, that hesitation quickly disappeared. The console proved to be fast, flexible, and allowed our team to work independently without added overhead. With the recent introduction of the MacOS app update features in Patch My PC Cloud, the platform has become even more valuable—streamlining application updates and reducing manual effort even further. After the initial setup, most application updates truly became “set it and forget it.” I also appreciate that, with Intune still serving as the delivery mechanism, we retain the ability to manually adjust packages when needed. As a result, the cloud instance of Patch My PC is becoming a core component of our company’s application updating and deployment strategy. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I would like to see a further expansion of app updates for MacOS apps. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for the positive review. We've passed your feedback around set schedules along to our Engineering team, so it's something we will keep on our radar as we continue to make improvements to the product.

Matt P.
MP
Matt P.
Systems Administrator
Enterprise (> 1000 emp.)
"Patch My PC is a game changer!!"
5/5
What do you like best about Patch My PC?

Patch My PC allows for app updates to happen as seemlessly as possible, so much so you almost forget about it at times. I recommend this to anyone managing SCCM(MECM), you wont regret it! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

LOL - Nothing, we have had no issues with Patch My PC, at all. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hey Matt,

We're thrilled to hear that Patch My PC has been a game-changer for you!

It's fantastic to know that our solution has seamlessly integrated into your SCCM (MECM) environment, making app updates happen almost effortlessly. We appreciate your recommendation to others in similar roles—it means a lot to us!

And we have to chuckle at your response to what you dislike about Patch My PC—no issues at all is exactly what we aim for! - Justin Chalfant

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Efficient, well supported product"
4.5/5
What do you like best about Patch My PC?

Patch My PC frees up a lot of valuable time by making 3rd party software monitoring, deployment and patching a breeze with SCCM. It's been thought out quite well, and the support from the pre-sales and technical teams is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I wish it could take care of Microsoft patching too! Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback here! We're so happy to hear you've had a positive experience working with our team.

RM
Raul M.
Director of IT
Mid-Market (51-1000 emp.)
"Microsoft Intune Integration that Automates Installs, Updates, and Patching"
5/5
What do you like best about Patch My PC?

The connection ton Microsoft Intune allows our IT department to automate software installation, updated and patching. This alone is the work of one full time employee. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Only issue I have is that it does not allow for easy registry key deployments. Coming from Scappman that was a great feature. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the great review! We’re glad to hear the Intune integration is making such a big impact and saving your team so much time. That’s exactly what we aim for!

We appreciate your feedback on registry key deployments as well. If you haven’t already, we’d encourage you to share or vote on this idea on our Ideas page: https://ideas.patchmypc.com

-- that helps our team prioritize enhancements like this.

Thanks again for sharing your experience and for being a Patch My PC customer!

Burim K.
BK
Burim K.
Systems Engineer
Mid-Market (51-1000 emp.)
"Effortless Updates and App Deployments in Just a Few Clicks"
5/5
What do you like best about Patch My PC?

I like how effortless it is to prepare new updates or app deployments. It is as easy as clicking a few buttons and choosing the group you want to deploy them too. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

While the platform already offers a robust and valuable range of supported applications, we would greatly appreciate the inclusion of an even broader selection of products to further expand its functionality and better meet the diverse needs of our organization. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for the thoughtful review!

We're so glad to hear Patch My PC has helped make application deployments and updates feel effortless while saving your team valuable time through automation. Knowing it's improving the efficiency and consistency of your IT operations is exactly what we strive for.

We also appreciate your feedback about expanding our supported application catalog. We're continuously adding new applications and enhancements based on customer feedback, so it's always helpful to hear what organizations would like to see next. If there are specific products you'd love for us to support, we'd encourage you to let us know.

Thanks again for your support and for being part of the Patch My PC community!

See how Patch My PC improved
RW
Ryan W.
IT Analyst
Enterprise (> 1000 emp.)
"Outstanding Support and User-Driven Features"
4.5/5
What do you like best about Patch My PC?

One of my favorite things about Patch My PC is how incredibly helpful their support staff are. Whenever we’ve run into an issue that couldn’t be solved with one of their many knowledge articles, their team has always stepped in and guided us to a solution. I’m also a big fan of the “vote for your ideas” section on their website, where you can suggest new features. The best part is that Patch My PC actually listens and implements these ideas! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I think the reporting tool could really benefit from having more built-in reports, or even offering the ability to create custom ones. I’d also love to have an option to export the graphs directly, rather than just exporting the raw data and having to build the graphs myself. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the thoughtful review! We’re really happy to hear that our support team has been so helpful and that you’ve had a great experience with our UserVoice platform. I've passed along your feedback on reporting capabilities to the team. You can add this idea to our UserVoice page too! With this and votes, this helps our team prioritize based on customer demand. Thanks for being part of the Patch My PC community!