Passpack Reviews & Product Details

Passpack is the Team Password & Credentials Manager for every business: A mission-critical solution built for secure Team & Role access management and productive collaboration, yet easy and versatile for everyone to use. Passpack delivers a compelling value proposition for businesses as a platform-agnostic solution offering highly secure, organization-wide online password & credentials management. Enhance company defenses against cyberattacks with end-to-end encryption and organize your library of digital credentials, PINs, registration codes, account numbers, and certificates in a central repository that can be updated in real time and shared among trusted individuals.

Product Website

Seller

Passpack

Discussions

Passpack Community

Overview by

Keith Dowding

Pricing

Pricing provided by Passpack.

Teams

$1.50

1 User per Month

View More Pricing Information

Passpack Media

Password screen showing ease of use, ability to label and more

Efficiently add users to function and role based teams.

Welcome to Passpack Password Manager, the secure and convenient way to manage all your passwords. Let us show you just how Passpack Password Manager can simplify your digital life and keep your passwords secure.

Official Downloads

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Rudi D.

Co-Founder & Managing Partner

Small-Business (50 or fewer emp.)

2/24/2026

"Easy Password Management with a Handy Generator and Security Ratings"

4.5/5

What do you like best about Passpack?

It's very easy to add and categorise the login details for all of my accounts. The PW generator is really useful and I now use this for all new account setups. I also like the secutiry rating it gives each PW that I enter, which has now prompted me to update some of my weak PWs. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

Adding labels is a bit tricky, as you have to create a new label in the label section, rather than being able to create these when saving a new login/PW. Review collected by and hosted on G2.com.

What problems is Passpack solving and how is that benefiting you?

It's a great way to securely store all my account login credentials and share these with team members that need access. I can also decide on the privacy level of each account login that I share, in terms of which other team members to share this with. Much better than saving everything in a sheet. Review collected by and hosted on G2.com.

Response from Keith Dowding of Passpack

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Hello Rudi,

We're glad to hear that you find Passpack easy to use and that the password generator and security ratings are helpful for you. We appreciate your feedback about the label creation process and will take it into consideration for future improvements.

Best regards,

Peter

Jay T.

Small-Business (50 or fewer emp.)

2/25/2026

"Highly Secure Password Management, Needs UI Improvement"

4.5/5

What do you like best about Passpack?

I use Passpack to manage passwords and credentials in my organization, and I like its way of managing and storing password security. It uses zero architecture and encryption, which makes it much more secure compared to other password managers. This brings trust toward the product, as passwords are very critical information and their security matters more than anything else. Also, the initial setup was relatively quick. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

I think the user interface could have been better. No need to have fancy UI but can be improved. Review collected by and hosted on G2.com.

Response from Keith Dowding of Passpack

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Hello Jay,

It's terrific to have the feedback, we built our product on security as a founding principle while not being a friction point in productive collaboration. I am also please to share we have just released a major update to the UI/UX that is receiving very positive feedback.

Best regards,

Keith

Sasha S.

Finance Manager

Small-Business (50 or fewer emp.)

7/29/2025

"Secure storage your passwords"

3/5

What do you like best about Passpack?

Easy to share with other users. Ability to quickly access the stored website by clicking on the stored URL from the password entry. Ability to keep notes for any record. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

It takes awhile to open up your account and load the passwords (sometimes several minutes).

If you forgot you Security phrase you can not reset your Password. Review collected by and hosted on G2.com.

Response from Keith Dowding of Passpack

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Hi Sasha, thank you for your feedback. Apologies for the delayed response, for some reason this has only appeared in our account. We have built the product from ground up as being easy and efficient to team share credentials. On the loading issue we have not seen that and we test this regularly. If you are still seeig an issue please let us know at support@passpack.com.

Best regards,

George

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/1/2024

"Very complete feature set for password sharing in a group and excellent value"

5/5

What do you like best about Passpack?

The user interface is easy to use, and the group system is very powerful. Great for an organization that needs to share passwords with various privileges.

Best price among the competition.

Customer support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

Web site is not very pretty but frankly this is a detail :-) Review collected by and hosted on G2.com.

Response from Keith Dowding of Passpack

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Hi There,

We're glad to hear that you find Passpack's feature set and value to be excellent. We appreciate your feedback on the user interface and group system. We have just released a major update to the website design, and we're continuously working to improve it.

Best regards,

Peter

Franklin M.

Small-Business (50 or fewer emp.)

1/11/2024

"They just keep charging me!!!!"

0.5/5

What do you like best about Passpack?

It's average at best, only reason I used them was the pricepoint. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

I cancelled their service over 2 years ago, and they keep on billing me. This despite contacing their customer service several times to clear this up and multiple reassurances that this won't keep happening, it just keeps happening over and over again. Just that in itself I can't recommend them. They are just stealing from me year on year, and hope that I don't catch it. It's an average product with below average customer service. When I did use them they were slow, and not much CS to speak of. Review collected by and hosted on G2.com.

Frances C.

Small-Business (50 or fewer emp.)

10/27/2023

"Security and Trust Delivered"

5/5

What do you like best about Passpack?

I run an accounting services business serving over fifty clients, and we must keep track of numerous passwords - not just ours but those of our clients. Given the nature of our work, access management and control of client information is critical to the integrity of our business. Passpack provides security and trust, enabling my staff to complete work securely and efficiently. Being able to segment my employees into specific Teams according to client responsibilities is a significant benefit. Customer support is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

The user interface takes some time, but we understand this is being actively improved. Review collected by and hosted on G2.com.

Marc C.

Board Member

Small-Business (50 or fewer emp.)

10/16/2023

"Successful Use of Passpack in a Multi-user Environment"

5/5

What do you like best about Passpack?

Passpack is very easy to use, to share passwords with teams, and years of experience have proven the application to be secure. Also, when a team member is terminated, a one step process terminates the member for access to the passwords. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

Due to the level of security, it is a little tricky to add new users, but once you are set up, it is a breeze. Review collected by and hosted on G2.com.

Bryan L.

Director of Business Development

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/9/2023

"Very strong software at good price point"

5/5

What do you like best about Passpack?

It has all the features that I need in a password manager but at the best price that I could find. They recently made a major upgrade, which is always a positive. Organization and note tools are strong. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

I haven't found anything to dislike as of yet. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/16/2022

"Passpack user"

2/5

What do you like best about Passpack?

I liked that you easily were able to export passwords. We had to migrate to a different system and it made it easy. Review collected by and hosted on G2.com.

What do you dislike about Passpack?

It was hard to remember the master password-wasn't an easy way to get back in to your account Review collected by and hosted on G2.com.

Recommendations to others considering Passpack:

Make it easier to log back in if you get locked out of your account. Also, when passpack upgraded their services they didn't make it easy to get all of your passwords, you had to do a whole export and it was complicated for us to do. You also could only export in batches from what I remember. We don't use it anymore, we use bitwarden. Review collected by and hosted on G2.com.

What problems is Passpack solving and how is that benefiting you?

Helped with storing accounts for multiple users in our company Review collected by and hosted on G2.com.