--- title: Parcel Tracker Mailroom Reviews meta\_title: 'Parcel Tracker Mailroom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how Parcel Tracker Mailroom works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 186 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Tracker Mailroom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [(5 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [(3 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [(1 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Tracker Mailroom ##### 1. Efficiency Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [ See 5 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 2. Ease of Use Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you like about Parcel Tracker Mailroom? Quick and easy scanning: Staff just scan the parcel with a phone, and the app pulls up the student’s info automatically – no need to search manually. ##### 3. Notifications Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ##### 4. Time-saving Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) See Related User Reviews AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 5. Tracking Efficiency Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ### 5 Cons or Disadvantages of Parcel Tracker Mailroom ##### 1. Tracking Issues Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [ See 3 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Parcel Tracker’s Timely, Responsive Customer Support" What do you dislike about Parcel Tracker Mailroom? There are certain flaws in the app that can make it hard to verify deliveries AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 2. Limited Customization Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you dislike about Parcel Tracker Mailroom? There are a few minor UI bugs and some helpful fields/features are currently missing. The phone/tablet app was glitchy at first and didn't sync proper AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 3. Manual Processes Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) See Related User Reviews TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you dislike about Parcel Tracker Mailroom? It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you dislike about Parcel Tracker Mailroom? Label scanning depends on quality: It struggles a bit with unclear or handwritten labels, which might need manual checking. ##### 4. Software Instability Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super helpful app!" What do you dislike about Parcel Tracker Mailroom? Sometimes the app freezes up when running on older phones. CD Christopher D. Mid-Market (51-1000 emp.) 5.0/5 "Great Product and Service" What do you dislike about Parcel Tracker Mailroom? glitches in the system requiring a reboot ##### 5. Connectivity Issues Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [ See 1 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you dislike about Parcel Tracker Mailroom? What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. ![Ciaran F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ciaran F.") CF Ciaran F. Customer Assistant Small-Business (50 or fewer emp.) 3/6/2023 "Parcels made easy!" 4.5/5 What do you like best about Parcel Tracker Mailroom? Quick and easy to scan in and out - makes reception job a lot easier - Notifys residents who are given a bar code which makes them feel more secure about their parcels too and photo evidence of what the parcels look like is always a bonus too as helps us locate the parcels if different staff are working Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Very occasionally, an email doesn't notify the resident that there parcel has arrived but this has never caused any issues for us and is still registered on our system so we have proof it's arrived. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Honestly has made our parcel system so much easier as before we were using pen and paper and it was an absolute nightmare! Now it takes us two seconds to scan the parcel and detects all the information from the label and matches it with the corresponding tenant and notifies them which is much better than hunting from pages and pages of room numbers to see if you have a parcel! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ST Sam T. Small-Business (50 or fewer emp.) 3/11/2023 "Parcel Tracker" 3.5/5 What do you like best about Parcel Tracker Mailroom? Helpful to keep track of parcels - Some good features - Helpful in understanding who is receiving and giving out specific parcels - generally pretty easy to use. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? There are some features that making it slow - It would be helpful to be able to scan in several packeges for one person at a time - it would be helful also to be able to scan the name and the bar code at the same time. Sometimes the scanning features are slow - The app seems to buffer quite often. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? It is making sure that we know which parcels we have and helps our residents know when to come and collect. It is important that we keep good records as we are handling parcels that are not ours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ZL Zoe L. Small-Business (50 or fewer emp.) 3/6/2023 "Easy and efficient" 4.5/5 What do you like best about Parcel Tracker Mailroom? We changed to parcel tracker after using paper records for years, and the change to our workload and the student experience has been wonderful - it is so easy to view records, especially when we receive queries from students wanting to know where there parcels are!I Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? I think the sync could be faster between devices, to avoid confusion. I also wish the app would discern between letters and parcels, and send the recipient the QR code with a description of what they are getting. Some students think they have a parcel, when they actually have a letter. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Parcel tracker helps our mailroom in student accommodation to record and successfully deliver a huge amount of deliveries each week, alongside staff post and commercial deliveries. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.") JL Justin L. Mid-Market (51-1000 emp.) 7/11/2023 "Great Package Tracking Solution" 4.5/5 What do you like best about Parcel Tracker Mailroom? Easy to use. Simple design. The app works wonders. The kiosk is a very welcomed feature. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? The Company needs to accept more payment options. The delivery options in the app needs to be the same as the receiving option. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Accountability when it comes to making sure the packages are delivered as they should be and where they should be. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FD Fraser D. Enterprise (\> 1000 emp.) 3/13/2023 "Effective and user friendly parcel management solution" 5/5 What do you like best about Parcel Tracker Mailroom? Great friendly and easy to use user interface Easy setup and configuration Reasonable cost Smart technology at reading names and addresses from pictures Much quicker to use than other tried parceling solutions Effective at removing old data to comply with data retention policies Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Haven't encountered many so far. We've had a syncing issue once with the data showing on different devices but that was rare. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? We receive thousands of parcels each year and the time saved by only requiring to take a picture of the address or barcode rather than typing in the details into a system is huge. Also the use of a QR code for parcel collection rather than a signature is benefical. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MO Martyn O. Small-Business (50 or fewer emp.) 3/6/2023 "EXCELLENT APP, REALLY LOVE IT!" 5/5 What do you like best about Parcel Tracker Mailroom? the back office, what it stores and how you can check what we have on-site from your own phone. The way it lets people know when they have a parcel, which then clears our parcel room so much quicker than we where used too Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? We havent found anything yet that doesnt work, or doesnt feel right. weve had a few occasions where a student has recieved a notifcation but then no parcel is there but this has been down to user error Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? We used to have a very full mailroom, it was organised, just full. With Parcel tracker, however students come and get their parcels usually straight away, and this make the room work alot better for us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS Sid S. Small-Business (50 or fewer emp.) 3/6/2023 "Parcel tracker" 3.5/5 What do you like best about Parcel Tracker Mailroom? Helpful and the fact that it tracks and accounts for all the parcel in the building, so it is a very handy tool for any business. Would love to have some tune ups though. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? inititally it was great but it now there are constant updates and we understand there are always working on the update. but still many times the app takes ages to sync. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? the accountability of the parcels and that it is secure way of collectin and handling of all the parcels in the building. the tracking is really helping the staff and residents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CD Carly D. Mid-Market (51-1000 emp.) 3/15/2023 "great service" 5/5 What do you like best about Parcel Tracker Mailroom? love the app, really easy to use, great to keep track when receive such a high volume of parcels, extra security for staff on site when storing parcels on behalf of other people. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? can take some getting used to if not particularly tech savvy, and date extraction can be a little delayed when there are changes in customers Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? love the app, really easy to use, great to keep track when receive such a high volume of parcels, extra security for staff on site when storing parcels on behalf of other people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![maureen m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "maureen m.") MM maureen m. Crew Recruitment Consultant Small-Business (50 or fewer emp.) 5/18/2023 "My Mailroom Angel" 5/5 What do you like best about Parcel Tracker Mailroom? Fast easy to use and tracks all of our package handling Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Just the possibility to view the images on the phone as I am registering a package Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Keeping a record of all the parcels we collect for our clients, knowing where the parcel is and ease of invoicing our service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NE Nicoleta E. Small-Business (50 or fewer emp.) 3/14/2023 "Overall a great app to use" 5/5 What do you like best about Parcel Tracker Mailroom? It is very easy to use, convenient and secure. It sending right information to people and fast. It is making the work more easier and efficient. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? It can be slow sometimes when scanning the bar code. It is less conveninet when doesn't recognise the parcel and need to look for people manually. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? It is helping us with the parcels, to making the life easier indentifiying the people and informing them fast that they have an item to collect. Review collected by and hosted on G2.com. 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