PracticePanther Reviews & Product Details

Out of all of the competitors I researched, Practice Panther had the best balance of CRM and accounting features. Review collected by and hosted on G2.com.

Integration with gmail is somewhat unpractical at this stage. I don't have the time to go to Practice Panther and generate a code and bcc that code every time I send an email, nor do I remember to enable the Gmail add-on. I wish there was a way to suggest filing locations for recognized contacts. Review collected by and hosted on G2.com.

I love the fact that you can track time and bill clients directly from practice panther. Review collected by and hosted on G2.com.

Maybe the way calendar entries are reminded. The pop up option is not that amicable. I would suggest a pop-up window. Review collected by and hosted on G2.com.

We switched to practice panther from timesolv. We didn't like Timesolv's reporting, or usability. We LOVE PracticePanther's insights into time worked, time billed, and time collected. We also like the ease of payments for clients, and the integrated credit card processing Review collected by and hosted on G2.com.

Cost. We think it's still a little expensive, and there is no cost differentiation between lawyers and paralegals. Review collected by and hosted on G2.com.

Everything. From client management, matter management, case records and calendaring, invoicing, payment processing, client portal, etc etc you name and PracticePanther has it. If it doesn’t, tell them...if it makes sense, chances are you will see it as a new feature soon. Very responsive to client feedback and requests. Review collected by and hosted on G2.com.

Nothing. Truly. It’s great. Perhaps a way control mailsync via smallurl formats but I’m pretty sure I just haven’t made it to there in the tutorials. Review collected by and hosted on G2.com.

Practice Panther is very much user friendly. It allows a non-technological savvy person to use with ease and comfort. It is mobile friendly and can be used on a MAC or PC. I can access panther anywhere at any time. I can contact customer service for assistance when I am stuck and they do a screen share to help me understand or learn something. Definitely their customer service is a life saver. Review collected by and hosted on G2.com.

I do not like the lack of adding additional fields with ease. The fields also are very small; cant manipulate enough information in the fields Honestly, I have more likes then dislikes and its on my top recommendations for software in order to properly run a law firm. Review collected by and hosted on G2.com.

For one, the search function is incredible! The billing process is extremely easy compared to the previous software we were using and we are capturing more billable time with how the system uses a timer and makes it easy to create a billable entry. Also, it has proved the best in getting my boss to complete tasks assigned to him. Review collected by and hosted on G2.com.

When I hit the "back" button it does not bring up the screen I was previously on and I have to navigate back to it. Review collected by and hosted on G2.com.

I honestly love how easy this software is to figure out. I didn’t need any tutorials on how to add a client or how to add a new matter. The fact that you can build links to templates so that the information we plug in can transfer to the template is incredible. Makes my job that much easier. Review collected by and hosted on G2.com.

I do have to say that the fact that we can have two main contacts on a client name or company name and have them tie to many different cases as opposed to just one really doesn’t work for a firm that has a client that manages about 20 properties and each property has their own separate manager. The billing needs improvements to make more sense and less complicated as well as the refund process. Sending out invoices should be simplified as well. Review collected by and hosted on G2.com.

It is the best law practice management system out there. It helps us keep our cases organized and up to date. It is pretty user friendly and is not very hard to learn, you just need to make sure you put the time and energy in to it. It works well with our email system (Outlook) and billing purposes. Practice Panther is very collaborative and is wonderful at helping us keep track of how much time we are spending on cases in order for clients to feel that they are receiving something of value for their money. Their customer service line is very responsive, and we have built a great relationship with Ori and Seth on the Practice Panther team. Review collected by and hosted on G2.com.

It does not have a sales function built it. Ideally, we would like a system that is the "end all be all" for our practice. Practice Panther covers about 80% of what we need it to do - which is great, but there are still many features that could be added or revised. Calendaring is sub-par. Little tweaks can often get overlooked by their tech department (we've been using PP for 2.5 years and there are still a few little nuances that could have been solved by now that would honestly make the software even better). Review collected by and hosted on G2.com.

I like how easy it is to use and that you can get support at any time and very quick at responding. Also that I can connect Google Calendar with it and Lawpay. Review collected by and hosted on G2.com.

I dislike that it still seems like they are working bugs out and not as advanced as other software. Review collected by and hosted on G2.com.

I really like the color coding for all of the users in the office. It makes it easier to see what is going on with everyone's schedules. Calendaring is very easy and the billing makes it a breeze. Inputting payments being made and withdrawing money from client trust accounts to reflect on their invoices is easy. Review collected by and hosted on G2.com.

I do not like that you cannot search in the calendar for previous clients or appointments by name or phone number. I also wish that we can select contact information when making an appointment in the calendar. I have to go to the client info to get a number and then switch back to the calendar to input the information. There should be a drop down tab after the matter is selected to allow you to select a contact number to add to the appointment. Furthermore, I would like the ability to make the font bigger on the screen. It is sort of small on my monitor. Review collected by and hosted on G2.com.