G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive design that makes navigation seamless. One user noted, "The platform is extremely user-friendly and easy to navigate," which contributes to its higher overall satisfaction ratings compared to PracticePanther.
Users say that PracticePanther offers a straightforward setup process, with many praising the customer success team for their support during onboarding. One reviewer mentioned, "The customer success team made setting up the software simple," indicating that new users can quickly get up to speed.
Reviewers mention that Smokeball's efficiency in streamlining tasks is a standout feature, with users appreciating how it automates document management and calendar integration. A user remarked, "Smokeball has been one of the best tools we’ve implemented in our firm," showcasing its effectiveness in enhancing productivity.
According to verified reviews, PracticePanther is praised for its simplicity and ease of use, particularly for solo practitioners. Users highlighted features like time tracking and bulk invoicing as being intuitive, with one stating, "Practice Panther is super simple to use," which resonates well with small business users.
G2 reviewers report that Smokeball provides superior customer support, with a notable score in quality of support. Users have expressed satisfaction with the responsiveness and helpfulness of the support team, which is crucial for firms that rely on timely assistance.
Users say that while PracticePanther has strong features for small businesses, it sometimes struggles to meet the specific workflow needs of larger firms. This is contrasted by Smokeball's ability to handle more complex requirements, as indicated by its higher ratings in meeting user needs.
It depends on the plan you choose. A plan with all it’s features is about $75 per account. You will need an account (membership) for each staff member that...Read more
How can I stop multiple Google drive folders from being created?
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SA
Hi Nicholas,
I hope all is well.
Thank you so much for bringing this to our attention. Your issue could be a result of some functionality settings...Read more
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Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
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Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
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Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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