G2 reviewers report that Smokeball excels in user-friendliness, with many users appreciating how easily they can access all case-related information. This streamlined access helps save time, as noted by one user who highlighted the software's ability to quickly draft documents using preloaded client details.
Users say PracticePanther is particularly intuitive for solo practitioners, with one reviewer mentioning that the software is "super simple to use." This ease of use is complemented by responsive customer support, which users find helpful when navigating the system for tasks like billing and matter setup.
According to verified reviews, Smokeball's implementation process is straightforward, making it easy for teams to get up and running quickly. Users have praised the initial setup as being seamless, which is crucial for firms looking to minimize downtime during transitions.
Reviewers mention that while PracticePanther offers a solid feature set for small businesses, it sometimes struggles to meet more complex workflow needs. Users have expressed that while the software is easy to learn, they occasionally encounter configuration challenges that can hinder efficiency.
G2 reviewers highlight the superior quality of support provided by Smokeball, with a notable score in this area. Users appreciate the prompt assistance they receive, which enhances their overall experience and helps them resolve issues quickly.
Users report that PracticePanther shines in its time tracking and billing capabilities, with one user noting the ease of bulk invoicing and document creation. However, Smokeball's advanced document management features, including a comprehensive library for drafting legal documents, give it an edge in this area.
It depends on the plan you choose. A plan with all it’s features is about $75 per account. You will need an account (membership) for each staff member that...Read more
How can I stop multiple Google drive folders from being created?
1 Comment
SA
Hi Nicholas,
I hope all is well.
Thank you so much for bringing this to our attention. Your issue could be a result of some functionality settings...Read more
PracticePanther has no more discussions with answers
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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