PAR POS Reviews & Product Details

I like that I can log in and clock in and out pretty easy and that a sales transaction can be completed in a number of seconds compared to a old cash register which might take at the most 60 Seconds or more Review collected by and hosted on G2.com.

How to start off I think that it is a very smart intelligent operating system there's little things that I do not like for instance the screen timeout whenever I'm trying to take an order and they're taking a long time to tell me what they want another is certain buttons like the $50 bill button Review collected by and hosted on G2.com.

Brink is expandable with our business. It is very user-friendly from the Front of House side. Hardware is robust. Simple to operate. Sales Team is great and available to you. Review collected by and hosted on G2.com.

Back of house systems only work on Silverlight which limits accessibility to make changes on the fly. Need to go through support more than needed. Heard that will change in 2019 Review collected by and hosted on G2.com.

Brink POS is a cloud-based platform, which runs on a variety of devices. Further, it does not rely on an in-house server, so if your main computer goes down, your registers will still operate. However, an active and robust internet connection is required. The software is easy to use, and decently well-designed. It is optimized for touch. The POS system can be updated easily, and boot times are generally much quicker. Review collected by and hosted on G2.com.

As compared to some other platforms, which are showing their age, Brink POS is a good update for the future. Is it perfect? No - it does have its own little quirks - but it's a good step in the right direction. Once an item is rung in, it stays selected, and must be un-selected before selecting a different item to modify. Review collected by and hosted on G2.com.

I loved the dialogue between Brink customers. It was fantastic to hear how other companies were dealing with issues or what sort of workarounds people have been leveraging. Review collected by and hosted on G2.com.

There was a lot of vendor talks. I wish I could have spent more time focusing on the Brink platform or relevant topics. Review collected by and hosted on G2.com.

Super simple to program and control, nice reports and decent hardware. The POS also basically includes everything you need with lots of features. No need to go to another party for additional features like loyalty and on-line ordering or scheduling. It's all built into the system. The support we get from PAR is excellent too. Replacing broken hardware was quick and easy. We also liked that the POS integrated seamlessly without above store reporting package from Decision Logic. Review collected by and hosted on G2.com.

The menu programming is not very flexible for multi-unit and multi-concept chains. They need a better way to stage and push menu changes. The current publishing methods can cause issues too easily. Things like open orders can become un-closable from an update mid-day. Also, to get on-line ordering working we had to switch our normal credit card processing company. Review collected by and hosted on G2.com.

Web based internet access, immediate updating of all locations, access to timely data from all locations. Review collected by and hosted on G2.com.

Inability for the system to display the correct calculations of basic math on promotions and refunds. Inconsistency with approvals on credit card transactions getting back to Brink so that a check can get closed out. The inability of Brink to resolve such basic yet highly important issues Review collected by and hosted on G2.com.

Cloud based system is great for management and access to data from anywhere. Ability to export data into our systems. Integrations with third parties work well. Review collected by and hosted on G2.com.

Lack of tools to make managing multiple restaurants, menus, and items easier. Review collected by and hosted on G2.com.

The simplicity of the integration process and the feature set that's available basically out of the box when integrated. Review collected by and hosted on G2.com.

The silo'd support teams. I would prefer that Brink Support and API support had a better cross-communication platform. Review collected by and hosted on G2.com.

Ease of use! Easy to learn how to use!!! Review collected by and hosted on G2.com.

Very few features compared to other POS systems Review collected by and hosted on G2.com.

Cloud-based system. No back-office server. Review collected by and hosted on G2.com.

Current mechanism to send down changes and manage settings is in need of upgrade to HTML5 based platform. Review collected by and hosted on G2.com.