Orbus Software Reviews & Product Details

UI / UX

Integrations

Performance

Pricing / ROI

Support / Onboarding

AI / Intelligence Review collected by and hosted on G2.com.

nothing all things good and fully support Review collected by and hosted on G2.com.

Layout, look and feel, design, capabilities, ways to work, customization, and clear understanding Review collected by and hosted on G2.com.

Search field bar in users and roles, change the order of fields when creating a relationship, include templates to create dashboards with a few clicks, include short video demonstrations for each module, create an "at a glance" picture with a summary of the data and some insights, etc. Review collected by and hosted on G2.com.

It remains the same great user experience and tool Review collected by and hosted on G2.com.

I just do not want to mention in my review specific cities or countries only the continent name, so it would be updated to:

For some colleagues who are in Oceania, they have reported a higher latency to access Orbus Software. I'm not sure if the issue comes from the Internet connection, but they don't complain about other services. Review collected by and hosted on G2.com.

I like how it leverages Microsoft’s suite of tools. Review collected by and hosted on G2.com.

Performance issues seem to detract from its promised features. Review collected by and hosted on G2.com.

The possibility of structuring all layers with connections allows us to identify dependencies more clearly. Furthermore, dashboards are a great way to keep us compliant. Review collected by and hosted on G2.com.

The API we use for connecting to Power BI does not always execute as quickly as we would like. Review collected by and hosted on G2.com.

It has greatly improved our repository management. Review collected by and hosted on G2.com.

Lack of intelligent system capability that will further enhance repository management. Review collected by and hosted on G2.com.

Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository. Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team is very responsive and any minor issues and service requests are usually resolved within a matter of hours. Review collected by and hosted on G2.com.

The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area. Review collected by and hosted on G2.com.

I like the ease of use with which iServer integrates with Microsoft Visio, the templates, and the excellent service provided by Orbus. iServer favorably compares with another well known requirements management tool I had the opportunity to try out. Review collected by and hosted on G2.com.

I dislike that the out-of-the-box TOGAF framework forces the user to create certain diagrams within their folders for each TOGAF step. This unnecessarily hinders iServer adoption outside of the Business Architecture realm, because it gives users the wrong impression that certain diagrams are not available to them at all, when they are, in the appropriate folder. Review collected by and hosted on G2.com.

We are creating, accessing, and sharing a blueprint of our organisation using easy-to-use tools. This information provides value to service owners and customers alike by seeing our services landscape and associated technology at a level that suits them by using customisable 'views.' Information can be created and aggregated once, in one standardised repository, but used many times in various diagrams, making updates easy and quick to manage. iServer is the repository we use to capture our architecture at all levels, which in turn supports decision making, helps us identify potential gaps, enables better risk management, and supports future developments by enabling us to understand the present state. Review collected by and hosted on G2.com.

The templates seem relatively static; I'd love it if Orbus could apply theme options/graphics to make them more aesthetically appealing to users/customers. It's something I spend quite a while amending if I want a diagram to appear less technical/complex and clearer or more presentable for colleagues in business service delivery areas. Review collected by and hosted on G2.com.

1. iServer provides for Visio Integration and familiar Microsoft UI for modelling and provides a web portal to view artefacts which is key for involving business stakeholders.

2. Querying, drilling down through the enterprise stack to enhance decision making.

3. Great customer support, always willing to help and a knowledgebase. Review collected by and hosted on G2.com.

1. Advanced customisation (custom visual iconography) should be simpler - a wizard would help increase productivity. The current method requires several steps that takes time which adds up.

2. Would like some system connectors out of the box e.g. ITSM. Review collected by and hosted on G2.com.