Orbus Software Reviews & Product Details

Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository.

Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team is very responsive and any minor issues and service requests are usually resolved within a matter of hours. Review collected by and hosted on G2.com.

The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area. Review collected by and hosted on G2.com.

I like the ease of use with which iServer integrates with Microsoft Visio, the templates, and the excellent service provided by Orbus. iServer favorably compares with another well known requirements management tool I had the opportunity to try out. Review collected by and hosted on G2.com.

I dislike that the out-of-the-box TOGAF framework forces the user to create certain diagrams within their folders for each TOGAF step. This unnecessarily hinders iServer adoption outside of the Business Architecture realm, because it gives users the wrong impression that certain diagrams are not available to them at all, when they are, in the appropriate folder. Review collected by and hosted on G2.com.

We are creating, accessing, and sharing a blueprint of our organisation using easy-to-use tools. This information provides value to service owners and customers alike by seeing our services landscape and associated technology at a level that suits them by using customisable 'views.' Information can be created and aggregated once, in one standardised repository, but used many times in various diagrams, making updates easy and quick to manage. iServer is the repository we use to capture our architecture at all levels, which in turn supports decision making, helps us identify potential gaps, enables better risk management, and supports future developments by enabling us to understand the present state. Review collected by and hosted on G2.com.

The templates seem relatively static; I'd love it if Orbus could apply theme options/graphics to make them more aesthetically appealing to users/customers. It's something I spend quite a while amending if I want a diagram to appear less technical/complex and clearer or more presentable for colleagues in business service delivery areas. Review collected by and hosted on G2.com.

1. iServer provides for Visio Integration and familiar Microsoft UI for modelling and provides a web portal to view artefacts which is key for involving business stakeholders.

2. Querying, drilling down through the enterprise stack to enhance decision making.

3. Great customer support, always willing to help and a knowledgebase. Review collected by and hosted on G2.com.

1. Advanced customisation (custom visual iconography) should be simpler - a wizard would help increase productivity. The current method requires several steps that takes time which adds up.

2. Would like some system connectors out of the box e.g. ITSM. Review collected by and hosted on G2.com.

The underlying database, and ability to customize attributes have become more useful than I first anticipated. I spend most of my time updating data in the underlying database and then having that feed Power BI reports. Review collected by and hosted on G2.com.

We currently have the on prem version, which requires people to VPN in to work in the product and requires Windows for the client and the diagramming tool, which is Visio. We will be switching to the 365 version which will solve these minor inconveniences. Review collected by and hosted on G2.com.

All the community around the Enterprise Architecture concept. From good articles and insights from other persons in the same area to free assets that everyone can use! With self-explanatory videos and demos, the consult community always willing to 'show their face', its clearly a partner to take into consideration. The market segment approach is always very good to showcase benefits. Review collected by and hosted on G2.com.

Sometimes, Enterprise Architects are not able to communicate appropriately, and tools should be able to simplify their vision. Trying to put many different topics into a single tool is not easy but the best tool should also aim to simplify the communication and bridge the gap between different stakeholders. iServer should continue to move into this direction. Review collected by and hosted on G2.com.

the supporting team are very helfully. the tool is very user friendly and very close with the microsoft experience. the fact that the tool as a fully integrated capability to integrate with microsoft environments is also a very good point. Review collected by and hosted on G2.com.

Since the 365 version of the tool as less years under development there are a few features that are not available yet (compared with the onPrem version). The fact that the tool is so "close" to microsoft evironement there cold be a few features that could be more dificult to explore. Review collected by and hosted on G2.com.

Power BI packages and solution templates. Review collected by and hosted on G2.com.

In iServer365 data should be more democratized. The licensing of viewers is something that can be a show shopper. Review collected by and hosted on G2.com.

User friendly with product administration. Uses industry architecture frameworks as a guide to get started. Review collected by and hosted on G2.com.

Performance issues with some features. Unsure if product or environment related slowness. Review collected by and hosted on G2.com.

East of deployment and use. Out of the box industry standard metamodels e.g. TOGAF, BPMN, Archimate provide a solif base to begin HS2s modelling of key business, data and technology objects Review collected by and hosted on G2.com.

Inital problem with the Portal refreshing that has since been resolved Review collected by and hosted on G2.com.