Orbus Software Reviews & Product Details

I find Orbus Software incredibly intuitive and easy to use, even for the most uninitiated user. The user interface is exceptionally good, which makes it easy for anyone to use the software meaningfully. I really like its native Microsoft integrations, such as with Azure, SharePoint, and other Microsoft enterprise applications and solutions, which integrate quite seamlessly. The visualizations and reports from Orbus Software are absolutely brilliant and allow us to share critical, meaningful information to large audiences with ease. The level of service quality from Orbus as a company is exceptional, with customer success teams and account teams working really hard to understand and help overcome business problems. Their communications, including webinars and knowledge bases, build a whole community around the software that enhances the experience. The roadmap planning workshops and webinars are brilliant as they help us plan improvements and take advantage of developments within the solution. Review collected by and hosted on G2.com.

I think the ability to move data around models a lot easier could really do with some improvement. This is especially important when using it in a change in transformation capacity, where transitional states of architecture become baseline when projects go live. Additionally, if you could include project and program management functionality, it would really have an all-in-one business change and transformation solution. Review collected by and hosted on G2.com.

I like that Orbus Software is relatively inexpensive. It's built on Microsoft Office 365, which is pretty handy because it allows me to use Excel to coordinate diagrams and datasets. This integration makes it easy for a broad group of people in my organization to interact with the product, even if they don't have a license, as they can comfortably use Excel spreadsheets to manipulate data which we then import. It's user-friendly in that way. Review collected by and hosted on G2.com.

Trying to put together some models that use a variety and mix of different objects can be a bit clunky. You've got to engage their help desk staff. It's still just a little bit clunky, but that's probably more because of the way that Visio works compared to some of the other modeling tools I've used in the past. One of the things that is a little bit frustrating in terms of the use of it is it sits on top of SharePoint. We haven't really organized SharePoint well, so it's something that we need to revisit to clean up and get a lot more intuitive. It also uses American spelling. I would prefer that I can select proper English. Review collected by and hosted on G2.com.

Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository.

Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team is very responsive and any minor issues and service requests are usually resolved within a matter of hours. Review collected by and hosted on G2.com.

The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area. Review collected by and hosted on G2.com.

I like the ease of use with which iServer integrates with Microsoft Visio, the templates, and the excellent service provided by Orbus. iServer favorably compares with another well known requirements management tool I had the opportunity to try out. Review collected by and hosted on G2.com.

I dislike that the out-of-the-box TOGAF framework forces the user to create certain diagrams within their folders for each TOGAF step. This unnecessarily hinders iServer adoption outside of the Business Architecture realm, because it gives users the wrong impression that certain diagrams are not available to them at all, when they are, in the appropriate folder. Review collected by and hosted on G2.com.

We are creating, accessing, and sharing a blueprint of our organisation using easy-to-use tools. This information provides value to service owners and customers alike by seeing our services landscape and associated technology at a level that suits them by using customisable 'views.' Information can be created and aggregated once, in one standardised repository, but used many times in various diagrams, making updates easy and quick to manage. iServer is the repository we use to capture our architecture at all levels, which in turn supports decision making, helps us identify potential gaps, enables better risk management, and supports future developments by enabling us to understand the present state. Review collected by and hosted on G2.com.

The templates seem relatively static; I'd love it if Orbus could apply theme options/graphics to make them more aesthetically appealing to users/customers. It's something I spend quite a while amending if I want a diagram to appear less technical/complex and clearer or more presentable for colleagues in business service delivery areas. Review collected by and hosted on G2.com.

1. iServer provides for Visio Integration and familiar Microsoft UI for modelling and provides a web portal to view artefacts which is key for involving business stakeholders.

2. Querying, drilling down through the enterprise stack to enhance decision making.

3. Great customer support, always willing to help and a knowledgebase. Review collected by and hosted on G2.com.

1. Advanced customisation (custom visual iconography) should be simpler - a wizard would help increase productivity. The current method requires several steps that takes time which adds up.

2. Would like some system connectors out of the box e.g. ITSM. Review collected by and hosted on G2.com.

The underlying database, and ability to customize attributes have become more useful than I first anticipated. I spend most of my time updating data in the underlying database and then having that feed Power BI reports. Review collected by and hosted on G2.com.

We currently have the on prem version, which requires people to VPN in to work in the product and requires Windows for the client and the diagramming tool, which is Visio. We will be switching to the 365 version which will solve these minor inconveniences. Review collected by and hosted on G2.com.

All the community around the Enterprise Architecture concept. From good articles and insights from other persons in the same area to free assets that everyone can use! With self-explanatory videos and demos, the consult community always willing to 'show their face', its clearly a partner to take into consideration. The market segment approach is always very good to showcase benefits. Review collected by and hosted on G2.com.

Sometimes, Enterprise Architects are not able to communicate appropriately, and tools should be able to simplify their vision. Trying to put many different topics into a single tool is not easy but the best tool should also aim to simplify the communication and bridge the gap between different stakeholders. iServer should continue to move into this direction. Review collected by and hosted on G2.com.

the supporting team are very helfully. the tool is very user friendly and very close with the microsoft experience. the fact that the tool as a fully integrated capability to integrate with microsoft environments is also a very good point. Review collected by and hosted on G2.com.

Since the 365 version of the tool as less years under development there are a few features that are not available yet (compared with the onPrem version). The fact that the tool is so "close" to microsoft evironement there cold be a few features that could be more dificult to explore. Review collected by and hosted on G2.com.

Power BI packages and solution templates. Review collected by and hosted on G2.com.

In iServer365 data should be more democratized. The licensing of viewers is something that can be a show shopper. Review collected by and hosted on G2.com.