Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations
- Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
- Analytics: OOB analytics and standard reports
- Self-service: Knowledge base
- Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
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| $0.00 | Completely Free upto 3 agents - Email Ticketing
- Customer Management
- Private Knowledge Base
- Multi Language Help desk
- Mobile Apps
- 24*5 Email Support
- Help Center
- Predefined SLAs
- Macros
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| Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. - Case Management
- Knowledge Management
- Salesforce Mobile App
- Customizable Reports and Dashboards
- Task Management, Activity Feed
- Lightning App Builder
- AppExchange App Integration
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