Optivate Reviews & Product Details

Optivate is a specialty built platform designed exclusively for ophthalmology and eye care practices. Our fully integrated EHR, practice management, revenue cycle, and patient engagement system simplifies clinical workflows, reduces administrative burden, and improves patient outcomes. From routine visits to complex care pathways, Optivate delivers speed, reliability, operational control, and white glove customer support so your practice can scale with confidence.

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James Won

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U

Verified User

Small-Business (50 or fewer emp.)

11/21/2023

5/5

Having used the platform extensively, this reviewer finds it easy to use and appreciates the excellent support system. The limitation is the restriction on creating reports.

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Sarah O.

Doctor

Mid-Market (51-1000 emp.)

4/3/2019

"Good EMR"

4.5/5

What do you like best about Optivate?

Good to have pre-filled drop down menus, easy to navigate, well organized layout. Easy to see patient appointments and where they have been routed within the clinic. Review collected by and hosted on G2.com.

What do you dislike about Optivate?

Not easy to navigate easily with keyboard and typing (have to click each entry with mouse) but on the other hand, it reduces variability with techs inputting data. Not easy to compare current and previous exams efficiently, would be good to be able to compare them side by side. Not easy to compare current and previous images/files. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/18/2019

"Great software"

5/5

What do you like best about Optivate?

I Love that this software can be customized. It is easy to learn and easy to teach. Review collected by and hosted on G2.com.

What do you dislike about Optivate?

You cannot update the pharmacies on your own. In order to update it has to be at the end of the day and it takes a very long time. Review collected by and hosted on G2.com.

Recommendations to others considering Optivate:

I would recommend this software to all. It is very easy to use and I have made several customized templates for letters, blood work orders, H & P's for our surgery center. I have to train employees on the software and I find it to be very easy to train someone with no experience. The company is local so if I need help I can reach out to them and have a resolution within minutes. If they cannot fix it through logging in, then they come into the office fairly quickly and resolve any problems. The doctors I work with learned the software very easily as well and they find it very easy to navigate throughout exams, assessments, billing, etc. It is easy to find pharmacies and you can send in a prescription within seconds. We have used the software for years and do regular updates. We are still finding new and useful shortcuts to this day. It also has a lock screen for HIPAA which is nice as well. Everyone I work with helps each other out with shortcuts as well. Review collected by and hosted on G2.com.

What problems is Optivate solving and how is that benefiting you?

I can make my own templates for forms for our surgery center, etc. Review collected by and hosted on G2.com.

MB

Maria B.

Patient Care Coordinator

Hospital & Health Care

Mid-Market (51-1000 emp.)

4/19/2018

"great software and customer service"

4/5

What do you like best about Optivate?

Insta messages and the set up page for testing. Review collected by and hosted on G2.com.

What do you dislike about Optivate?

I don't like the fact it logs me out after 3 minutes. I am not sure if our administrator has set it up this way but I don't like it. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/22/2018

"Very Basic "

4/5

What do you like best about Optivate?

Some of the basic qualities are nice. They are easy to move through and easy to find. Very user friendly and easy to maneuver in however it lacks a lot of items we have to use a second software for. Review collected by and hosted on G2.com.

What do you dislike about Optivate?

That there are to many clicks to get to where I want to be and that there is a second software needed for some things. Review collected by and hosted on G2.com.