# Opiniator Reviews
**Vendor:** Opiniator  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)
## About Opiniator
opiniator is a customer feedback and recovery platform for brick and mortar businesses that captures on-the-spot ratings and comments from real customers using their own mobile phone at any time throughout their experience, then tracks any issue until resolution.






- [View Opiniator pricing details and edition comparison](https://www.g2.com/products/opiniator/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+02%3A41%3A21+-0500&secure%5Bsession_id%5D=6564cd0b-9286-4faf-b6ae-60e53ddb20a9&secure%5Btoken%5D=65a2d6322494e8683a2dc0a7f057f35a537da087d8fed505facdece094dc2b74&format=llm_user)

## Opiniator Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top Opiniator Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,930 reviews)
  - [Qualtrics Strategy &amp; Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews)

