--- title: OpenText Business Network Cloud EDI Reviews meta_title: 'OpenText Business Network Cloud EDI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how OpenText Business Network Cloud EDI works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 41 scale: '5' date_modified: '2026-06-29' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # OpenText Business Network Cloud EDI Reviews **Vendor:** OpenText **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.1/5.0 **Total Reviews:** 41 ## About OpenText Business Network Cloud EDI The global nature of business is pressuring organizations to automate supply chain operations and improve collaboration with customers and partners. Mid-sized companies are now investing in digitization at a higher rate than their enterprise counterparts. Yet, many require external EDI support to supplement their internal resources and assist with the overwhelming complexity of their digital B2B networks. ​ Business Network Cloud EDI integration solutions by OpenText allows businesses to quickly and easily modernize internal and external integrations to enable collaboration with partners while controlling cost and complexity of their growing B2B networks. OpenText EDI solutions can help businesses meet specific partner EDI requirements for smooth integration, while turnkey ERP adapters and trading partner kits speed the flow of transaction data for boosted customer satisfaction. Even non-technical staff can easily manage tasks with OpenText’s self-service tools, easing bottlenecks and time-consuming manual effort. ​ OpenText acts as a strategic partner for organizations seeking to upgrade their EDI/B2B environments. Companies can leverage market-leading technologies and services that scale and customize to fit any business’ current and future needs. Organizations can tap into decades of EDI/B2B experience to augment their internal IT resources’ expertise to accelerate their digitalization projects without increasing costs and disruption to customers. ​ ## OpenText Business Network Cloud EDI Reviews ### 1. Real experience with OpenText trading Grid **Rating:** 5.0/5.0 stars **Reviewed by:** Balram V. | Lead Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about OpenText Business Network Cloud EDI?** It provides best customer onboarding , comprehensive compliance and smooth negotiations process. Really impressive to deal as compared to other!! Capability to B2A (business to anything ) in addition with B2B support. **What do you dislike about OpenText Business Network Cloud EDI?** Lesser exposure over polices and practices. Felt difficulty to understand. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** We use it for our Supply chain management. It eases to exchange information with our suppliers, distributors and customers. Improved business growth. ### 2. OpenText EDI Saved Me Tons of Time and Headaches! **Rating:** 5.0/5.0 stars **Reviewed by:** Ujwal S. | Senior Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about OpenText Business Network Cloud EDI?** OpenText EDI became my secret weapon! No more manual EDI blues - pre-built connectors and automation had me saving countless hours and connecting with partners seamlessly. But that's just the tip of the iceberg! This platform transformed our visibility, giving us a real-time crystal ball into our entire trade flow. Order statuses, invoices, payments - all there, empowering us to fix issues and optimize like never before. **What do you dislike about OpenText Business Network Cloud EDI?** Loved OpenText EDI's efficiency, but sometimes error messages played hide-and-seek. Clearer clues & easier troubleshooting would save time & frustration **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Endless emails, siloed information, and clunky interfaces made collaboration a dream but now everything's laid out on a crystal-clear platform, accessible to everyone – tech whiz or not. No more searching in the dark–real-time updates empower us to proactively address issues and optimize processes together. ### 3. HIGHLY RECOMMENDED - "OpenText" **Rating:** 5.0/5.0 stars **Reviewed by:** Mahima S. | Data Modeler, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Business Network Cloud EDI?** The software is very easy to use and user friendly. One can quickly learn about the respective topics with all the help of study material. Also the best part is that it is cloud so it is easy for any user to login from anywhere. **What do you dislike about OpenText Business Network Cloud EDI?** I think majorly the helpdesk is a little problematic. It takes too long to solve the problem by the team. Also the process of solving one's issue is very lengthy so you need to keep calm. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** The centralised tool allows to communicate effectively and effortlessly. The EDI documents can be transferred with the help of Open text very easily. ### 4. Modernisation Strategies accelerate Digital Transformation **Rating:** 4.5/5.0 stars **Reviewed by:** Lokhesh C. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Better pre assessment and to determine the roght modernisation solutions. Tackling the difficulties faced with an effective information management approach.Best end to end & streamlined management. **What do you dislike about OpenText Business Network Cloud EDI?** Their service is better though AI enhancement should be more explored in terms of implementation and strategies as all the organisations were deep down implementing that. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Hybrid integration platform allows our service to employ the end to end approach while migrating to the cloud based integration environment. Better valuable insights were gained & scalable. ### 5. Business network and data protection **Rating:** 5.0/5.0 stars **Reviewed by:** Adilakshmi C. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Protection of data and content as it flows. **What do you dislike about OpenText Business Network Cloud EDI?** Nothing, everything is good and working fine **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Automate information flows Implement an end to end supply chain solution Improved visibility. Strengthen end to end customer experience ### 6. Bridging Business Gaps : The Impact in market **Rating:** 4.5/5.0 stars **Reviewed by:** Sheetal J. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Business Network Cloud EDI?** It is offers high availability and reliability as it is available and give all features of Cloud . The platform brings robust infrastructure which support broad spectrun of EDI standards **What do you dislike about OpenText Business Network Cloud EDI?** Nothing as such except the User Interface which is not so easy to understand for new user **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** It is helping by promoting correct EDI standards and guidelines of Market thereby ensuring that security is maintained and market standards are followed ### 7. Amazing Integration for all EDI experts **Rating:** 5.0/5.0 stars **Reviewed by:** Abhilash J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Implementatin is really very easy and gives amazing experience. Best customer support experience after reaching to the support team **What do you dislike about OpenText Business Network Cloud EDI?** Not faced any challange as such but there is always improvements scope **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** It really helps in working with structed and unstructed data and prepares reports for business purpose ### 8. Cloud-based unified integration platform **Rating:** 5.0/5.0 stars **Reviewed by:** Prateeksha M. | Sap Sales Distribution Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about OpenText Business Network Cloud EDI?** With a significant 40+ years of experience, we lead the trade market as a unified integration platform that helps companies connect with the B2A diverse ecosystem of people to network across the extended digital trading ecosystem. We support complex system integration with a single environment to digitize external supply chain operations and seamlessly integrate internal business systems. **What do you dislike about OpenText Business Network Cloud EDI?** It still needs to be a future-proof integration environment to support future digital transformation initiatives. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Enhance the area of intuitive UI, as there is no EDI integration for intuitive data. ### 9. OpenText EDI review **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa U. | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Visibility in Lens has been a time saver for my team when researching production issues as well as the testing processes within beta grid. **What do you dislike about OpenText Business Network Cloud EDI?** The traditional interface is harder to manage than Lens and error visibility is not as intuitive. There is no ability to requeue documents either and the turn around time with support is longer than I'd like. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** When first engaged, TGO and Complaince Link were extremerly helpful in filling out immediate need. The relationship continues to meld as we grow. The issues we experience are generally in timing for urgent needs since discontinuing our RTS contract as we brought on more internal resources. ### 10. Great EDI Integration option **Rating:** 5.0/5.0 stars **Reviewed by:** Ankur S. | Senior Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Efficient and seemless data Integration platform. Flexible and easy to use. **What do you dislike about OpenText Business Network Cloud EDI?** So far not faced any challenges to use but as there is always room to grow. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Centralised tool used to integrate requirements of business as Software as a solution. ### 11. B2B integration platform **Rating:** 4.5/5.0 stars **Reviewed by:** Amruta N. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Securely integrate people , systems and things with a scalable B2B integration platform that supports your needs in today's dynamic business environment. **What do you dislike about OpenText Business Network Cloud EDI?** High IT efforts, multiple solutions,errors and exception **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** I developed integration on EDI for customer purchase order acknowledgement **Official Response from Trish Schnupp:** > Thanks so much for taking the time to leave a review, Amruta! We appreciate your feedback! ### 12. Largest EDI Network **Rating:** 5.0/5.0 stars **Reviewed by:** Prakash S. | Event Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Interchanging data and b2b methods, improve organisation to adopt new ones. **What do you dislike about OpenText Business Network Cloud EDI?** Need quick error resolution and strategic roadmap. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Electronic data transfer in any formats, transaction documents sent instantly and payment confirmation. ### 13. Good option for EDI Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Deepak K. | Senior Integration Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about OpenText Business Network Cloud EDI?** It streamlines document exchange, reducing manual processes , easy scaling and enterprise grade security. **What do you dislike about OpenText Business Network Cloud EDI?** Limited customization and cost of the platform. Not easy to learn as well. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** We use it in some of our Oracle ERP and CRM integrations. ### 14. Best Service Out There **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Efficient data exchange, seamless integration. **What do you dislike about OpenText Business Network Cloud EDI?** As a company's top management, I don't have personal preferences. However, if there are specific concerns or feedback from our team, we prioritize addressing them to enhance overall performance and user satisfaction. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** This platform facilitates efficient communication and transactional data exchange with our business partners, enhancing operational efficiency and accuracy in various business processes. **Official Response from Trish Schnupp:** > Thank you for your review! We value your feedback! ### 15. Efficient AI enabled usage of OpenText Trading grid **Rating:** 4.0/5.0 stars **Reviewed by:** Wasim A. | Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about OpenText Business Network Cloud EDI?** It helps interaction smmothely to our internal and external stakeholders. Efficient network integration to third party system and multiple domains. No need to use multiple channels for same sort of communications. **What do you dislike about OpenText Business Network Cloud EDI?** Being a wide interface network it is prone to get slow and sticky some times which user may encounter due to overlay of multiple systems. However it can be improved.. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Smooth data exchange without any laps. Easy to use and customisation can be enabled as per the requirement. Helps data interaction and safety backup. It has helped in terms of org performance. ### 16. Sharing My Thoughts on OpenText Trading Grid (EDI Software) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about OpenText Business Network Cloud EDI?** OpenText Trading Grid rocks because it's like a data superhero – it swoops in and makes sharing business stuff a breeze! What's truly awesome is how it keeps our data locked down tight, like a digital fortress. And the best part? It grows with us, no matter how big we get! 🚀💼🔒 #OpenText #GameChanger **What do you dislike about OpenText Business Network Cloud EDI?** OpenText Trading Grid, well, it can sometimes feel like diving into a sea of options, a tad overwhelming, you know? But the real bummer is the cost; it can be a wallet-squeezer. 🌊💰😬 #OpenText #TradeOffs **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** OpenText Trading Grid is our superhero for tackling data chaos! It slays the dragons of communication mishaps, ensuring everyone's on the same page. It's like having a data wizard on our team, making our lives easier and more efficient. 🦸‍♂️📊🚀 #OpenText #DataHero ### 17. One stop solution for seamless integration of people, systems and things **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Faster scaling and future proof digital backbone of service which improve customer service at every step resulting in business growth. **What do you dislike about OpenText Business Network Cloud EDI?** Cost restructuring required for end users. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** The process is automated for trading clients across globe specifically data effectively integrated into ERP systems driven by analyst teams. ### 18. OpenText EDI Review **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about OpenText Business Network Cloud EDI?** I utilize LENS for all searches. I love that I don't have to download the files to view the data! **What do you dislike about OpenText Business Network Cloud EDI?** I don't like that failures aren't searchable. They are all clustered together and do not come up when you search individual order info. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** It tracks all movements of files that we touch! I can easily follow the life line of an order for research and it makes my life amazingly easy. ### 19. A Go to place forDEI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about OpenText Business Network Cloud EDI?** Flexibility in usability and application adaptability **What do you dislike about OpenText Business Network Cloud EDI?** Customer service and features list could be worked upon **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Manages large volumes of data without any trouble ### 20. OpenText Business Network Cloud EDI **Rating:** 4.0/5.0 stars **Reviewed by:** Pete B. | Director, Supply Chain, Logistics and Reverse Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Simple to Onboard, OpenText Business Network Cloud EDI is utilized by many retailers for EDI communication and business operations. It is simple to configure for regular operations. **What do you dislike about OpenText Business Network Cloud EDI?** Lacks some of the functionality of other competing systems like TrueCommerce or SPS Commerce **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Connecting our operations to key retailers and wholesalers. ### 21. EDI open text for business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Open text edi helps business to integrate all their complex Electronic data exchange (EDI) across their partern communicates using single gateway. **What do you dislike about OpenText Business Network Cloud EDI?** Managed services do not provide enough visibility and is comparatively slow. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Open text business network cloud EDI manages all services and internal workings so that we can focus on the inputs and output files rather wasting time on configuration and implementation. ### 22. OpenText’s services were reliable and we would keep our contract for a long time to come **Rating:** 5.0/5.0 stars **Reviewed by:** Debangsu B. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about OpenText Business Network Cloud EDI?** I really like the fact that they integrate seamlessly into our exisitjng data repository. **What do you dislike about OpenText Business Network Cloud EDI?** Well there isn't much that me and my team experienced, so it's all good. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** They solved the issue of cross departmental dashboarding for us. ### 23. Supply chain ERP **Rating:** 2.5/5.0 stars **Reviewed by:** Cambrea E. | Board of Advisors, Business Development and Legal Affairs, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Ability to integrate into legacy system to manage data in trading grid **What do you dislike about OpenText Business Network Cloud EDI?** Integration process are not as intuitive. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Managing supply chain data ### 24. Reviewing Open Text Trading Grid **Rating:** 4.5/5.0 stars **Reviewed by:** Anuj C. | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Accurate business transactions and operational control mechanism. **What do you dislike about OpenText Business Network Cloud EDI?** Bottlenecks could have been removed..... **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** It helps in accelerating the onboarding process, lowering costs of in-house EDI tools by upto some extent. ### 25. Open review **Rating:** 4.5/5.0 stars **Reviewed by:** Khadeer M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Security of client and employees and data of client **What do you dislike about OpenText Business Network Cloud EDI?** Nothing to dislike and it's very familiar to use **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Security about all the data and rules ### 26. Good for connected systems **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about OpenText Business Network Cloud EDI?** GUI is good and integration is easy to use . **What do you dislike about OpenText Business Network Cloud EDI?** Sofar not used much to dislike it . Need some more time for it. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** It's helping us integration of our service to multiple cloud apps ### 27. It offers nice choice for deployment and trading when it comes on deployment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Flexilblity in deployment and ease in solution implementation what I feel **What do you dislike about OpenText Business Network Cloud EDI?** May be they can enhance their suport bit better **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** its benefits with ease of integrations for the solutions as per me ### 28. Opentext cloud VDI review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about OpenText Business Network Cloud EDI?** Security Team expand over the globe No lag **What do you dislike about OpenText Business Network Cloud EDI?** Sometimes it's lagging a little but very negligible **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Opentext cloud EDI ### 29. Software as a service platform - opentext trading grid **Rating:** 2.5/5.0 stars **Reviewed by:** Deepak Ganesh D. | EDI | B2B | SCM Technical Lead (India Software Labs), Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2022 **What do you like best about OpenText Business Network Cloud EDI?** Trading grid can be handled with less technical expertise as it is a SaaS platform where we can give just requirements and GXS/OPENTEXT team will take care of all technical implementations **What do you dislike about OpenText Business Network Cloud EDI?** The time taken by the open text team to complete the changes requested. After providing requirements opentext team will provide estimate which has to be approved by the business team.after approval it will minimum take a week for the opentext technical team to complete the changes **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** OPEN TEXT trading grid takes care of integration requirements of a business which is provided as SaaS. ### 30. Go for OpenText **Rating:** 3.5/5.0 stars **Reviewed by:** Vignesh V. | Electronic Data Interchange Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about OpenText Business Network Cloud EDI?** I find this software is user friendly. Quickly to learn with all the help of study material. Since this is supported by cloud, we can login from anywhere. **What do you dislike about OpenText Business Network Cloud EDI?** Due to maintenance issues, I get few transmission issues, having said that I get support from customer service only on the next day. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** The biggest issue we had prior to this software was the inability to provide both unzip and decryption of ftp files. I need to manually move it multiple times instead of one process. OpenText solved my issue. ### 31. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Pratap R. | B2B Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about OpenText Business Network Cloud EDI?** user interface is very good for navigation **What do you dislike about OpenText Business Network Cloud EDI?** Not applicable as it meets my expectations **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** reset the password ### 32. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Muthukumaran S. | Systems Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about OpenText Business Network Cloud EDI?** It's easy and light weight to use. UI is good and the tool is constantly enhanced to full full all required features. **What do you dislike about OpenText Business Network Cloud EDI?** Sometimes the response is delayed and the page gets locked. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** The centralised tool allows to communicate seamlessly. ### 33. Great quality of service, but very expensive and not flexible in terms of business relationship. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about OpenText Business Network Cloud EDI?** There is no question that the quality of OpenText products is among the best. We use their TradingGrid VAN EDI mailbox service (TGMS) and previously used their Active Catalogue service. Both services are excellent in quality and any issues are resolved in a timely manner. That said, their prices for said services are far from competitive. **What do you dislike about OpenText Business Network Cloud EDI?** One of the dislikes we initially had was that the panels for checking document history were very outdated. Not to mention, the interface was very slow and the connection would routinely time out. The slowness issue has been fixed within the past year as they've updated their interface, and the back-end seems more robust. However, the cost is our main dislike with OpenText's service. While we understand and believe that quality products don't come cheap, they also don't need to be exorbitantly high, especially considering that they charge you per kilobytes, as if we were still in the 90s (most VANs still bill this way). OpenText's costs are easily among the highest of all EDI VAN service vendors, from our research into migrating away from them. That said, their costs are unlikely to drop, as the Macy's and JCPenney's of the world likely can't afford to move away from systems that are likely too far embedded into OpenText's service environment. Furthermore, as was somewhat expected, OpenText was not very accomodating when we brought up the termination of our services with them - it's as if the years of business we gave them didn't mean anything. **Recommendations to others considering OpenText Business Network Cloud EDI:** I recommend that you look at other VAN service providers, particularly ones that don't charge you per kilobytes, like it's 1992. Look for resellers of Loren Data's ECGrid VAN service (Loren Data does not sell their services directly - you must reach out to a reseller). One reputable one that we would recommend would be ProEDI. You'll save thousands of dollars a year by doing so. Loren Data is apparently OpenText's main competitor. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** OpenText serves as our VAN service provider for the transfer of EDI documents and they also were our EDI product catalog provider for many years (we've since discontinued our catalog service). ### 34. Opentext: a Document composition tool. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about OpenText Business Network Cloud EDI?** It provides you with a good UI for the layout. **What do you dislike about OpenText Business Network Cloud EDI?** It lacks some features about the Post Processing. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Opentext solves the fianancial structure is an effective manner. ### 35. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about OpenText Business Network Cloud EDI?** Great user interface and experience . Value for money **What do you dislike about OpenText Business Network Cloud EDI?** Integration takes a long time and multiple navigation **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Easily connect to partners, easy mapping and change request ### 36. Best B2B tool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about OpenText Business Network Cloud EDI?** It has better UI and easy to take matrix **What do you dislike about OpenText Business Network Cloud EDI?** Nothing much .it is all good . May be the speed can be increased a bit **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Slowness ### 37. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about OpenText Business Network Cloud EDI?** Ease of use, accessibility, user experience **What do you dislike about OpenText Business Network Cloud EDI?** Response time, slowness, interface experience **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Seamless integration, easily exchange files ### 38. Horrible EDI third party provider experience **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about OpenText Business Network Cloud EDI?** I do not like Opentext. I would just never recommend them. **What do you dislike about OpenText Business Network Cloud EDI?** Opentext makes you pay for every little change, make forever to make a change, and their portal is not very good. If you are a corporation and you do EDI messages as a way to communicate with distributors/customers, do not go with them. EDI is a standard but still not straightforward way to exchange data. When setting up a new integration, new messages, many details have to be clarified with different parties involved. You must be agile in order to do edi. Changes, even small, will take days,with OpenText and they will make you pay for every little change. Even their interface to look for documents is a mess and very slow. If you want to save frustration, save your sanity, your time, and your efficiency, don't go with OpenText. Best solution is to go with an in house EDI technical specialist with a third party application he will configure. If you have choice with taking a third party full package, negotiate to have somebody fully dedicated to your corporation. **Recommendations to others considering OpenText Business Network Cloud EDI:** Be careful in negotiating your contract, be very specific about services they will provide to you, include an EDI specialist in the discussion as only him knows where/how this agreement should be. I would definitely recommend to take somebody internal. This internal ressource might seem expensive, but you will end up paying more if you go through OpenText. Go for another third party provider. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** EDI messages exchange. We do not have any benefits. We were told we would save time, that we would just need to connect OpenText to our distributors, but reality is the opposite. We are not saving time on onboarding more customers through EDI because the big part of the intergration we are still doing it. ### 39. Experience with OpenText **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2020 **What do you like best about OpenText Business Network Cloud EDI?** It’s simple and easy to understand and learn. **What do you dislike about OpenText Business Network Cloud EDI?** The fact that it’s not open source and finding answers on forums is a little difficult. **Recommendations to others considering OpenText Business Network Cloud EDI:** N/A **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Used it for security,fax2mail, monitoring and reporting. ### 40. Predictable but unintuitive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2019 **What do you like best about OpenText Business Network Cloud EDI?** It’s not glitchy- it’s very predictable and always functional **What do you dislike about OpenText Business Network Cloud EDI?** It’s terribly unintuitive- very difficult to find things **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** Keeping track of customer interactions; quality assurance ### 41. We use opentext for edi data connectivity **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2018 **What do you like best about OpenText Business Network Cloud EDI?** Many of our edi trading partners use opentext as well. it makes it easier to setup new connections. **What do you dislike about OpenText Business Network Cloud EDI?** technical support (before you get through to proper technical support) is slow to respond. **What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?** We use opentext for EDI data transfers ## OpenText Business Network Cloud EDI Discussions - [What is OpenText Trading Grid used for?](https://www.g2.com/discussions/what-is-opentext-trading-grid-used-for) - 1 comment - [View OpenText Business Network Cloud EDI pricing details and edition comparison](https://www.g2.com/products/opentext-business-network-cloud-edi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+17%3A32%3A45+-0500&secure%5Bsession_id%5D=474d3b91-bb33-4b2b-a1ec-6fa28323eb11&secure%5Btoken%5D=8264e5caa20aebcfbc0beba1b8be74856987f5c016c8e1c68186c7396c7b1938&format=llm_user) ## OpenText Business Network Cloud EDI Features **Functionality** - Data Exchange - Data Mapping **Management** - Workflow Management - Exception Handling - Real Time Reporting **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top OpenText Business Network Cloud EDI Alternatives - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (644 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (453 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (576 reviews)