--- title: OpenText Business Network Cloud EDI Reviews meta\_title: 'OpenText Business Network Cloud EDI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how OpenText Business Network Cloud EDI works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 41 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools ---

# OpenText Business Network Cloud EDI Reviews & Product Details

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The global nature of business is pressuring organizations to automate supply chain operations and improve collaboration with customers and partners. Mid-sized companies are now investing in digitization at a higher rate than their enterprise counterparts. Yet, many require external EDI support to supplement their internal resources and assist with the overwhelming complexity of their digital B2B networks. ​ Business Network Cloud EDI integration solutions by OpenText allows businesses to quickly and easily modernize internal and external integrations to enable collaboration with partners while controlling cost and complexity of their growing B2B networks. OpenText EDI solutions can help businesses meet specific partner EDI requirements for smooth integration, while turnkey ERP adapters and trading partner kits speed the flow of transaction data for boosted customer satisfaction. Even non-technical staff can easily manage tasks with OpenText’s self-service tools, easing bottlenecks and time-consuming manual effort. ​ OpenText acts as a strategic partner for organizations seeking to upgrade their EDI/B2B environments. Companies can leverage market-leading technologies and services that scale and customize to fit any business’ current and future needs. Organizations can tap into decades of EDI/B2B experience to augment their internal IT resources’ expertise to accelerate their digitalization projects without increasing costs and disruption to customers. ​

* * *

Seller
 [OpenText](https://www.g2.com/sellers/opentext)
Discussions
 [OpenText Business Network Cloud EDI Community](https://www.g2.com/products/opentext-business-network-cloud-edi/discuss)
Solution Type
 
Best-of-Breed

Overview by
 Amy Perry

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/opentext-business-network-cloud-edi/pricing)

## Top-Rated Alternatives

[

 ![SPS Commerce Fulfillment EDI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SPS Commerce Fulfillment EDI")

SPS Commerce Fulfillment EDI

4.3/5(699)

](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews)

[

 ![Boomi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boomi")

Boomi

4.4/5(506)

](https://www.g2.com/products/boomi/reviews)

[

 ![Cleo Integration Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cleo Integration Cloud")

Cleo Integration Cloud

4.4/5(599)

](https://www.g2.com/products/cleo-integration-cloud/reviews)

[
View All Alternatives
](https://www.g2.com/products/opentext-business-network-cloud-edi/competitors/alternatives)

## User Insights

Average based on 41 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

  

 ![Balram V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balram V.")
BV

Balram V.

Lead Software Engineer

Computer Software

Mid-Market (51-1000 emp.)

9/5/2023

"Real experience with OpenText trading Grid"

5/5

What do you like best about OpenText Business Network Cloud EDI?

It provides best customer onboarding , comprehensive compliance and smooth negotiations process. Really impressive to deal as compared to other!! Capability to B2A (business to anything ) in addition with B2B support. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Lesser exposure over polices and practices. Felt difficulty to understand. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

We use it for our Supply chain management. It eases to exchange information with our suppliers, distributors and customers. Improved business growth. Review collected by and hosted on G2.com.

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6/28/2026
Validated ReviewerIncentivizedSource: G2 invite

  

 ![Ujwal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ujwal S.")
US

Ujwal S.

Senior Process Associate

Mid-Market (51-1000 emp.)

2/7/2024

"OpenText EDI Saved Me Tons of Time and Headaches!"

5/5

What do you like best about OpenText Business Network Cloud EDI?

OpenText EDI became my secret weapon! No more manual EDI blues - pre-built connectors and automation had me saving countless hours and connecting with partners seamlessly.

But that's just the tip of the iceberg! This platform transformed our visibility, giving us a real-time crystal ball into our entire trade flow.

Order statuses, invoices, payments - all there, empowering us to fix issues and optimize like never before. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Loved OpenText EDI's efficiency, but sometimes error messages played hide-and-seek.

Clearer clues & easier troubleshooting would save time & frustration Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

Endless emails, siloed information, and clunky interfaces made collaboration a dream but now everything's laid out on a crystal-clear platform, accessible to everyone – tech whiz or not. No more searching in the dark–real-time updates empower us to proactively address issues and optimize processes together. Review collected by and hosted on G2.com.

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2/16/2024
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Mahima S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahima S.")
MS

Mahima S.

Data Modeler

Enterprise (\> 1000 emp.)

2/14/2024

"HIGHLY RECOMMENDED - "OpenText""

5/5

What do you like best about OpenText Business Network Cloud EDI?

The software is very easy to use and user friendly. One can quickly learn about the respective topics with all the help of study material.

Also the best part is that it is cloud so it is easy for any user to login from anywhere. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

I think majorly the helpdesk is a little problematic.

It takes too long to solve the problem by the team.

Also the process of solving one's issue is very lengthy so you need to keep calm. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

The centralised tool allows to communicate effectively and effortlessly.

The EDI documents can be transferred with the help of Open text very easily. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Lokhesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokhesh C.")
LC

Lokhesh C.

Associate Consultant

Enterprise (\> 1000 emp.)

2/15/2024

"Modernisation Strategies accelerate Digital Transformation"

4.5/5

What do you like best about OpenText Business Network Cloud EDI?

Better pre assessment and to determine the roght modernisation solutions. Tackling the difficulties faced with an effective information management approach.Best end to end & streamlined management. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Their service is better though AI enhancement should be more explored in terms of implementation and strategies as all the organisations were deep down implementing that. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

Hybrid integration platform allows our service to employ the end to end approach while migrating to the cloud based integration environment.

Better valuable insights were gained & scalable. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Adilakshmi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adilakshmi C.")
AC

Adilakshmi C.

Project Engineer

Enterprise (\> 1000 emp.)

2/15/2024

"Business network and data protection"

5/5

What do you like best about OpenText Business Network Cloud EDI?

Protection of data and content as it flows. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Nothing, everything is good and working fine Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

Automate information flows

Implement an end to end supply chain solution

Improved visibility.

Strengthen end to end customer experience Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Sheetal J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheetal J.")
SJ

Sheetal J.

Software Developer

Enterprise (\> 1000 emp.)

2/14/2024

"Bridging Business Gaps : The Impact in market"

4.5/5

What do you like best about OpenText Business Network Cloud EDI?

It is offers high availability and reliability as it is available and give all features of Cloud .

The platform brings robust infrastructure which support broad spectrun of EDI standards Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Nothing as such except the User Interface which is not so easy to understand for new user Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

It is helping by promoting correct EDI standards and guidelines of Market thereby ensuring that security is maintained and market standards are followed Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

AJ

Abhilash J.

Enterprise (\> 1000 emp.)

3/23/2024

"Amazing Integration for all EDI experts"

5/5

What do you like best about OpenText Business Network Cloud EDI?

Implementatin is really very easy and gives amazing experience. Best customer support experience after reaching to the support team Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

Not faced any challange as such but there is always improvements scope Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

It really helps in working with structed and unstructed data and prepares reports for business purpose Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

 ![Prateeksha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prateeksha M.")
PM

Prateeksha M.

Sap Sales Distribution Consultant

Enterprise (\> 1000 emp.)

9/12/2023

"Cloud-based unified integration platform"

5/5

What do you like best about OpenText Business Network Cloud EDI?

With a significant 40+ years of experience, we lead the trade market as a unified integration platform that helps companies connect with the B2A diverse ecosystem of people to network across the extended digital trading ecosystem. We support complex system integration with a single environment to digitize external supply chain operations and seamlessly integrate internal business systems. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

It still needs to be a future-proof integration environment to support future digital transformation initiatives. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

Enhance the area of intuitive UI, as there is no EDI integration for intuitive data. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

  

LU

Lisa U.

Enterprise (\> 1000 emp.)

10/11/2023

"OpenText EDI review"

4/5

What do you like best about OpenText Business Network Cloud EDI?

Visibility in Lens has been a time saver for my team when researching production issues as well as the testing processes within beta grid. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

The traditional interface is harder to manage than Lens and error visibility is not as intuitive. There is no ability to requeue documents either and the turn around time with support is longer than I'd like. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

When first engaged, TGO and Complaince Link were extremerly helpful in filling out immediate need. The relationship continues to meld as we grow.

The issues we experience are generally in timing for urgent needs since discontinuing our RTS contract as we brought on more internal resources. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Ankur S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur S.")
AS

Ankur S.

Senior Specialist

Mid-Market (51-1000 emp.)

2/14/2024

"Great EDI Integration option"

5/5

What do you like best about OpenText Business Network Cloud EDI?

Efficient and seemless data Integration platform. Flexible and easy to use. Review collected by and hosted on G2.com.

What do you dislike about OpenText Business Network Cloud EDI?

So far not faced any challenges to use but as there is always room to grow. Review collected by and hosted on G2.com.

What problems is OpenText Business Network Cloud EDI solving and how is that benefiting you?

Centralised tool used to integrate requirements of business as Software as a solution. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about OpenText Business Network Cloud EDI? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about OpenText Business Network Cloud EDI
](https://www.g2.com/products/opentext-business-network-cloud-edi/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

What is OpenText Trading Grid used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-opentext-trading-grid-used-for)

[
View all Discussions
](https://www.g2.com/products/opentext-business-network-cloud-edi/discuss)

## Pricing Options

Pricing provided by OpenText Business Network....

### OpenText™ Business Network Cloud Enterprise

Contact Us

### OpenText™ Business Network Cloud Foundation

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/opentext-business-network-cloud-edi/pricing)

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4.4/5(506)

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##### ##### OpenText Business Network Cloud EDI Features

Functionality

Data Exchange

Data Mapping

Management

Workflow Management

Exception Handling

Real Time Reporting

Integrations

Third Party Integration

BI Tools Integration

Security

Communication Protocols

EDI Standards

[
View More Features
](https://www.g2.com/products/opentext-business-network-cloud-edi/features)

##### Categories on G2

[Electronic Data Interchange (EDI)](https://www.g2.com/categories/electronic-data-interchange-edi)

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