# OpenText Business Network Cloud EDI vs SPS Commerce Fulfillment EDI Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SPS Commerce Fulfillment EDI excels in user satisfaction, boasting a significantly higher overall score compared to OpenText Business Network Cloud EDI. Users appreciate its seamless integration with systems like Sage 100, highlighting how it "links up perfectly" for efficient operations.
- **Users say** that the implementation process for OpenText Business Network Cloud EDI is notably easy, providing a smooth onboarding experience. Reviewers commend its "best customer onboarding" and the ability to handle B2A transactions, making it a versatile choice for businesses looking to expand their EDI capabilities.
- **Reviewers mention** that SPS Commerce Fulfillment EDI offers robust features like the PO Change functionality, which allows users to quickly access and process customer changes. This feature is particularly praised for enhancing operational efficiency and responsiveness.
- **According to verified reviews** , OpenText Business Network Cloud EDI shines in customer support, with users noting an "amazing experience" when reaching out for assistance. This level of support is a key differentiator, especially for businesses that prioritize responsive service.
- **G2 reviewers highlight** that while SPS Commerce Fulfillment EDI has a slightly lower score in ease of use, it still provides a solid user experience overall. Users appreciate the straightforward navigation, although some have noted that it could benefit from more AI-driven features.
- **Users report** that both platforms offer strong data protection and compliance features, but OpenText Business Network Cloud EDI is particularly noted for its comprehensive compliance capabilities, which are essential for businesses dealing with sensitive data and regulatory requirements.



---
## Frequently Asked Questions

### What is the difference between SPS Commerce Fulfillment EDI vs OpenText Business Network...?

SPS Commerce Fulfillment EDI stands out for its higher G2 rating, larger review volume, and small-business focus, while OpenText Business Network... is favored for its slightly higher Ease of Use and Quality of Support scores.

| [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) | [OpenText Business Network...](https://www.g2.com/products/opentext-business-network-cloud-edi/reviews) |
| --- | --- |
| 4.3/5 (678 reviews) | 4.1/5 (41 reviews) |
| Small-Business | Mid-Market |
| 8.2 | 8.4 |
| 8.6 | 8.7 |
| Reliable automation and strong customer support | Comprehensive compliance and onboarding, strong data protection |



### How do the pricing models of SPS Commerce Fulfillment EDI and OpenText Business Network... compare?

SPS Commerce Fulfillment EDI is perceived as less cost-effective than OpenText Business Network..., with reviewers citing higher costs as a switching reason.

- **SPS Commerce Fulfillment EDI:** In recent reviews, several reviewers mention that the cost can be high, especially as usage scales, and some have switched away due to pricing concerns.
- **OpenText Business Network...:** Reviewers note that while the platform is robust, the cost structure is also a concern, but satisfaction with value is higher compared to SPS Commerce Fulfillment EDI.
- **Switching reason:** Reviewers have left SPS Commerce Fulfillment EDI for more affordable alternatives, citing cost as a primary factor.



### What are the best alternatives to SPS Commerce Fulfillment EDI and OpenText Business Network...?

The top three alternatives to SPS Commerce Fulfillment EDI and OpenText Business Network... are Cleo, TrueCommerce EDI, and Boomi.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) | 4.3/5 (678) | Small-Business | Higher cost cited as a trade-off | Reliable automation and strong customer support |
| [OpenText Business Network...](https://www.g2.com/products/opentext-business-network-cloud-edi/reviews) | 4.1/5 (41) | Mid-Market | Cost structure a concern, but higher value satisfaction | Comprehensive compliance and onboarding, strong data protection |
| [Cleo](https://www.g2.com/products/cleo-integration-cloud/reviews) | 4.4/5 (598) | Mid-Market | — | Integration flexibility and robust connectivity |
| [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) | 4.4/5 (446) | Small-Business | — | User-friendly interface and strong support |
| [Boomi](https://www.g2.com/products/boomi/reviews) | 4.4/5 (506) | Enterprise | — | Enterprise-grade integration and scalability |



### Which Electronic Data Interchange (EDI) features should I prioritize when comparing SPS Commerce Fulfillment EDI and OpenText Business Network...?

Buyers comparing SPS Commerce Fulfillment EDI and OpenText Business Network... should prioritize integration capabilities, automation, ease of use, customer support, and compliance features.

- **Integration capabilities:** SPS Commerce Fulfillment EDI (8.5), OpenText Business Network... (8.9)
- **Automation:** SPS Commerce Fulfillment EDI reviewers highlight automation of order processing; OpenText Business Network... reviewers cite automated information flows and end-to-end supply chain solutions.
- **Ease of use:** SPS Commerce Fulfillment EDI (8.5), OpenText Business Network... (8.9)
- **Customer support:** SPS Commerce Fulfillment EDI (8.6), OpenText Business Network... (8.7)
- **Compliance features:** OpenText Business Network... reviewers frequently mention comprehensive compliance and onboarding as strengths.



### What are the pros and cons of SPS Commerce Fulfillment EDI vs OpenText Business Network...?

SPS Commerce Fulfillment EDI is strongest in automation and customer support, while OpenText Business Network... excels in compliance and integration breadth.

- **SPS Commerce Fulfillment EDI strengths:** Reviewers highlight reliable automation of order processing, strong customer support, and ease of onboarding for small businesses.
- **SPS Commerce Fulfillment EDI trade-offs:** Cost is frequently cited as a drawback, with some reviewers switching due to pricing; some mention a learning curve and desire for more intuitive error messages.
- **OpenText Business Network... strengths:** Reviewers praise comprehensive compliance, robust onboarding, strong data protection, and broad integration capabilities.
- **OpenText Business Network... trade-offs:** Cost structure is a concern, and some reviewers note a less intuitive interface and slower support response times for complex issues.



### Is SPS Commerce Fulfillment EDI or OpenText Business Network... better for small businesses?

SPS Commerce Fulfillment EDI is the better fit for small businesses, supported by its largest segment and positive small-business reviewer sentiment.

- **SPS Commerce Fulfillment EDI:** Small-Business is the largest reviewer segment, with reviewers citing ease of onboarding, automation, and strong support as key benefits for smaller organizations.
- **OpenText Business Network...:** Mid-Market is the largest reviewer segment, with reviewers noting robust compliance and integration features but less focus on small-business needs.



### Which Electronic Data Interchange (EDI) platform has better integrations?

OpenText Business Network... is favored for integrations, with reviewers citing broad integration capabilities and flexibility.

- **SPS Commerce Fulfillment EDI:** Sage 100 is mentioned in recent reviews as an integrated ERP system.
- **OpenText Business Network...:** Reviewers highlight integration with ERP systems, legacy systems, and cloud apps, emphasizing flexibility and adaptability for diverse business environments.



### How do SPS Commerce Fulfillment EDI and OpenText Business Network... compare on customer support?

SPS Commerce Fulfillment EDI and OpenText Business Network... are rated at parity on Quality of Support, with scores of 8.6 and 8.7 respectively.

- **SPS Commerce Fulfillment EDI:** Reviewers consistently praise knowledgeable and responsive support, with many citing helpful onboarding and issue resolution.
- **OpenText Business Network...:** Reviewers note strong support experiences, especially for onboarding and compliance, though some mention slower response times for complex issues.



### Which is easier to implement, SPS Commerce Fulfillment EDI or OpenText Business Network...?

SPS Commerce Fulfillment EDI and OpenText Business Network... are rated at parity on Ease of Setup, with scores of 8.2 and 8.4 respectively.

- **SPS Commerce Fulfillment EDI:** Reviewers describe the setup process as straightforward, with smooth onboarding and helpful support, though some mention a learning curve for new users.
- **OpenText Business Network...:** Reviewers report easy implementation and onboarding, with positive experiences integrating into existing systems, but note that complex integrations may require more time and coordination.



### Which product has better Integration?

OpenText Business Network... is rated higher for Integration, with a score of 8.9 versus SPS Commerce Fulfillment EDI's 8.5.

- **SPS Commerce Fulfillment EDI:** Integration score: 8.5; reviewers mention integration with Sage 100 and ERP systems.
- **OpenText Business Network...:** Integration score: 8.9; reviewers highlight broad integration capabilities with ERP, legacy, and cloud systems, and adaptability for diverse business needs.



| | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 41 | 711 | 

---
## Top Pros & Cons

### OpenText Business Network Cloud EDI

**Not enough data**

### SPS Commerce Fulfillment EDI

Pros:
- Ease of Use (34 reviews)
- Customer Support (26 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Integration Issues (6 reviews)

---
## Ratings Comparison
| Rating | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
  | **Meets Requirements** | 8.7 (29 reviews) | 8.8 (584 reviews) | 
  | **Ease of Use** | 8.9 (30 reviews) | 8.5 (597 reviews) | 
  | **Ease of Setup** | 8.4 (17 reviews) | 8.2 (399 reviews) | 
  | **Ease of Admin** | 7.8 (16 reviews) | 8.4 (236 reviews) | 
  | **Quality of Support** | 8.7 (30 reviews) | 8.6 (577 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (16 reviews) | 8.5 (241 reviews) | 
  | **Product Direction (% positive)** | 7.6 (29 reviews) | 8.0 (549 reviews) | 

---
## Pricing

### OpenText Business Network Cloud EDI

#### Entry-Level Pricing

Plan: OpenText™ Business Network Cloud Enterprise

Price: Contact Us

Description: Leverage processes and technologies to manage B2B integration requirements

Key Features:
- User enablement and control
- Visibility and alerting
- Business-to-anything integration

[Browse all 2 editions](https://www.g2.com/products/opentext-business-network-cloud-edi/pricing)

#### Free Trial

No

### SPS Commerce Fulfillment EDI

#### Entry-Level Pricing

Plan: Emerging

Price: Contact Us

Description: For our customers who work with one trading partner. Fulfillment only.

Key Features:
- 100% compliance with trading partner requirements 
- Easy-to-navigate dashboard
- Full-service support

[Browse all 3 editions](https://www.g2.com/products/sps-commerce-fulfillment-edi/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **OpenText Business Network Cloud EDI** | N/A | N/A |
| **SPS Commerce Fulfillment EDI** | 8.7/10 | 48 |

#### Data

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Information Tracking** | Not enough data | 9.2 (32 reviews) | 
| **Data Duplication** | Not enough data | 8.4 (23 reviews) | 
| **Security** | Not enough data | 9.1 (29 reviews) | 
| **Scheduling** | Not enough data | 8.5 (19 reviews) | 

#### Logistics

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Scaling** | Not enough data | 8.6 (23 reviews) | 
| **Automation** | Not enough data | 8.4 (35 reviews) | 
| **Communication** | Not enough data | 8.4 (23 reviews) | 
| **Copy** | Not enough data | 8.4 (25 reviews) | 
| **Integration ** | Not enough data | 9.0 (33 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **OpenText Business Network Cloud EDI** | 8.6/10 | 22 |
| **SPS Commerce Fulfillment EDI** | 8.9/10 | 367 |

#### Functionality

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Data Exchange** | 8.9 (22 reviews) | 9.2 (295 reviews) ✓ Verified | 
| **Data Mapping** | 9.1 (22 reviews) | 8.6 (191 reviews) ✓ Verified | 
| **Real-Time Data** | Not enough data | 10.0 (6 reviews) | 

#### Management

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Workflow Management** | 8.9 (22 reviews) | 8.7 (234 reviews) ✓ Verified | 
| **Exception Handling** | 8.3 (22 reviews) | 8.0 (178 reviews) | 
| **Real Time Reporting** | 8.2 (22 reviews) | 8.6 (204 reviews) ✓ Verified | 
| **Compliance Management** | Not enough data | 10.0 (5 reviews) | 
| **Exceptions Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 

#### Integrations

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Third Party Integration** | 8.2 (22 reviews) | 8.2 (205 reviews) ✓ Verified | 
| **BI Tools Integration** | 8.5 (21 reviews) | 7.9 (147 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **ERP integration** | Not enough data | Not enough data | 

#### Security

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Communication Protocols** | 8.5 (22 reviews) | 8.7 (158 reviews) ✓ Verified | 
| **EDI Standards** | 8.8 (22 reviews) | 8.8 (186 reviews) ✓ Verified | 

#### Support

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **EDI Testing** | 8.6 (22 reviews) | 8.5 (188 reviews) ✓ Verified | 

#### Additional Functionality

| Feature | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Database Support** | Not enough data | Not enough data | 
| **Workflow Scheduler** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **AS2 Capability** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | 10.0 (6 reviews) | 
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)


**Unique to SPS Commerce Fulfillment EDI (1):** [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage)


---
## Reviewer Demographics

### By Company Size

| Segment | OpenText Business Network Cloud EDI | SPS Commerce Fulfillment EDI | 
|---|---|---|
| **Small-Business** | 17.9% | 67.7% | 
| **Mid-Market** | 46.2% | 29.8% | 
| **Enterprise** | 35.9% | 2.4% | 

### By Industry

#### OpenText Business Network Cloud EDI

- **Retail:** 10.3%
- **Consulting:** 7.7%
- **Telecommunications:** 7.7%
- **Financial Services:** 7.7%
- **Banking:** 5.1%
- **Pharmaceuticals:** 5.1%
- **Computer Software:** 5.1%
- **Hospital & Health Care:** 5.1%
- **Information Technology and Services:** 5.1%
- **Apparel & Fashion:** 2.6%
- **Other:** 38.5%

#### SPS Commerce Fulfillment EDI

- **Consumer Goods:** 14.4%
- **Wholesale:** 10.7%
- **Retail:** 10.2%
- **Food & Beverages:** 9.0%
- **Manufacturing:** 7.7%
- **Food Production:** 6.8%
- **Apparel & Fashion:** 5.1%
- **Automotive:** 2.8%
- **Health, Wellness and Fitness:** 2.3%
- **Sporting Goods:** 2.3%
- **Other:** 28.6%

---
## Alternatives

### Alternatives to OpenText Business Network Cloud EDI

- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (600 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.4/5 stars (894 reviews)
- [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (465 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (629 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1102 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (281 reviews)
- [IBM Sterling B2B Integration SaaS](https://www.g2.com/products/ibm-sterling-b2b-integration-saas/reviews) — 4.5/5 stars (52 reviews)
- [Axway B2B Integration](https://www.g2.com/products/axway-b2b-integration/reviews) — 4.4/5 stars (111 reviews)

### Alternatives to SPS Commerce Fulfillment EDI

- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (600 reviews)
- [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (465 reviews)
- [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (281 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.4/5 stars (894 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Logicbroker](https://www.g2.com/products/logicbroker/reviews) — 4.0/5 stars (30 reviews)
- [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (117 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (629 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1102 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)

---
## Top Discussions

### OpenText Business Network Cloud EDI

- Title: [What is OpenText Trading Grid used for?](https://www.g2.com/discussions/what-is-opentext-trading-grid-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OpenText™ Trading Grid™ is a unified integration platform that allows companies to connect once to our network and reach a diverse ecosystem of internal and..."

### SPS Commerce Fulfillment EDI

- Title: [What is SPS Commerce Fulfillment EDI used for?](https://www.g2.com/discussions/what-is-sps-commerce-fulfillment-edi-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "SPS Commerce Fulfillment EDI is your tool for seamlessly optimizing communication throughout your supply chain with automated, easy document exchange...."
- Title: [Do you plan on communicating new updates on the platform to your customers?](https://www.g2.com/discussions/30207-do-you-plan-on-communicating-new-updates-on-the-platform-to-your-customers) — 1 comment
  > **Top comment:** "Hi Juan, Thank you for your feedback. Updates to Fulfillment are posted when new features are released. If you have questions, you can always reach out to..."
- Title: [When will you implement bulk uploading for tracking and invoice numbers? It is URGENT!](https://www.g2.com/discussions/23987-when-will-you-implement-bulk-uploading-for-tracking-and-invoice-numbers-it-is-urgent) — 1 comment, 1 upvote
  > **Top comment:** "Lana,

I would also love if they would implement bulk upload for tracking. However, I've improved my workflow from what you're describing by selecting..."
- Title: [What is the best way for us to respond to error codes when the problem may seem unclear? q](https://www.g2.com/discussions/14541-what-is-the-best-way-for-us-to-respond-to-error-codes-when-the-problem-may-seem-unclear-q) — 1 comment, 1 upvote
  > **Top comment:** "I have found the EDI viewer tool here https://ediviewer.ediacademy.com/Home/Upload to be invaluable. It's free to use (just have to create an..."
- Title: [Why do companies still use this?](https://www.g2.com/discussions/14447-why-do-companies-still-use-this) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentext-business-network-cloud-edi-vs-sps-commerce-fulfillment-edi)