--- title: OpenText Solutions Business Manager (SBM) Reviews meta\_title: 'OpenText Solutions Business Manager (SBM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how OpenText Solutions Business Manager (SBM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # OpenText Solutions Business Manager (SBM) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenText Solutions Business Manager (SBM) but has limited features. Are you part of the OpenText Solutions Business Manager (SBM) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Save time by accelerating business processes with orchestration, workflows, and process enforcement. * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [OpenText Solutions Business Manager (SBM) Community](https://www.g2.com/products/opentext-solutions-business-manager-sbm/discuss) Languages Supported English, French, Japanese Overview by David Shephard (Digital Customer Advocacy Manager, OpenText) Show More ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Process Street](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Process Street") Process Street 4.6/5(463) ](https://www.g2.com/products/process-street/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/opentext-solutions-business-manager-sbm/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ![Brett T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett T.") BT Brett T. Senior IT Project Manager, Scrum Master Enterprise (\> 1000 emp.) 9/20/2018 "Decent, but steep learning curve." 3.5/5 What do you like best about OpenText Solutions Business Manager (SBM)? SBM is used by my organization for change requests and deployments. I like that across our company, it's a familiar piece of software that keeps us all on the same page. Review collected by and hosted on G2.com. What do you dislike about OpenText Solutions Business Manager (SBM)? I dislike the notification system. I wish that it were easier to get a notification as an RFC (request for change) moves through the process. Review collected by and hosted on G2.com. What problems is OpenText Solutions Business Manager (SBM) solving and how is that benefiting you? We utilize this for software releases and data systems changes. It allows our teams to have one system to submit change requests that allows for a linear process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Capital Markets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Capital Markets") UC Verified User in Capital Markets Small-Business (50 or fewer emp.) 5/31/2018 "Great way to automate processes" 4.5/5 What do you like best about OpenText Solutions Business Manager (SBM)? Great, easy to use interface. Very easy to see workflows. Really helps to prioritize work when I can visualize the backlogs. Makes it easy to schedule and coordinate with others with the importing calendars funciton. Review collected by and hosted on G2.com. What do you dislike about OpenText Solutions Business Manager (SBM)? Takes sometime to get people familiar with the software. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Solutions Business Manager (SBM): Worth taking the time to familiarize yourself and your company with the software. Review collected by and hosted on G2.com. What problems is OpenText Solutions Business Manager (SBM) solving and how is that benefiting you? automated a lot of processes that needed to be dealt with manually in the past. it's also great to see the input of others involved in the processes through the feeds and social views. really has great visualizations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about OpenText Solutions Business Manager (SBM)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenText Solutions Business Manager (SBM) ](https://www.g2.com/products/opentext-solutions-business-manager-sbm/discussions/new) SG suganya gandhi • Last activity over 6 years ago Get Item call using SBM 11.5 Orchestration 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/24888-get-item-call-using-sbm-11-5-orchestration) SG suganya gandhi • Last activity over 6 years ago secondary owner issue for newly importing users in SBM 11.5 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25102-secondary-owner-issue-for-newly-importing-users-in-sbm-11-5) [ View all Discussions ](https://www.g2.com/products/opentext-solutions-business-manager-sbm/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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