OpenText Server Backup Reviews (83)

Reviews

OpenText Server Backup Reviews (83)

4.5
83 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, making it a straightforward solution for both small and large server environments. Many appreciate the automated features that allow for minimal maintenance, ensuring data is securely backed up without constant oversight. However, some users note that the upload speeds can be slow, particularly with large data sets.
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Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"The backup system is fantastic"
5/5
What do you like best about OpenText Server Backup?

I like the cloud features the web interface Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

so far i have not found anything that i don't like about the system or service Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thanks for leaving us a positive review - I'm glad to hear you're enjoying the web interface and cloud backup features!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Carbonite"
3/5
What do you like best about OpenText Server Backup?

Carbonite is somewhat easy to use. I like that I can see all my devices. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

I dislike how hard it can be to restore full devices instead of each indiviidual file. If this is possible, it's not clear how to do it. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thank you for leaving us a review. I'd love to get you some assistance with restoring full devices with more ease. Please reach out to our support team to do some troubleshooting: https://www.carbonite.com/contact-us

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Good experience"
5/5
What do you like best about OpenText Server Backup?

Very simple to use, good dats transfer speeds when I need to perform a backup restore. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

I haven't found many downsides just yet. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thanks so much for leaving us a positive review! Glad to hear Carbonite Server is meeting all of your expectations!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable Daas Recovery tool"
4.5/5
What do you like best about OpenText Server Backup?

1. Its roadmap is easy to understand

3. Reliable and shuttle

3. Easy to install in the system Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

1. Features are limited

2.Reports are complex Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thank you so much for leaving us a review and some actionable feedback! I'll be sure to take your thoughts back to our product team for review.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Fits all our backup needs"
5/5
What do you like best about OpenText Server Backup?

Easy to manage. Automated backups are great for all businesses Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

There is nothing negative about carbonite that i have came across Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thanks so much for leaving us feedback and a positive review!

MJ
Matt J.
Information Technology Development Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Carbonite Server Is Amazing!"
5/5
What do you like best about OpenText Server Backup?

The Carbonite platform is so easy to use that we literally have non-savvy customers who can set it up, deploy it, and configure it alone. Versatile and efficient, this platform is so much better than most of the other backup solutions we have implemented in the past. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

There really is nothing to dislike about this product. we use it daily and deploy it weekly. Review collected by and hosted on G2.com.

Kurt S.
KS
Kurt S.
Computer Programmer
Computer Software
Small-Business (50 or fewer emp.)
"Fairly reliable and customizable"
3.5/5
What do you like best about OpenText Server Backup?

The ease to create and change backup sets. It works on large and small servers with out much difficulty. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

It has tripped off on us and has not backed up records we needed backed up. We have set up confirmations on a 20 or so servers, and it would be nice if they had a web -based interface that we could check the backup status of all our servers. Review collected by and hosted on G2.com.

Mary L.
ML
Mary L.
Usui System of Reiki Master Level Practitioner
Alternative Medicine
Enterprise (> 1000 emp.)
"Carbonite Saves so much time and data"
4.5/5
What do you like best about OpenText Server Backup?

Easy to setup and auto selects which folders to backup. Everything is encrypted and servers are fast to restore from. Pricing is great as well. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Many other options on the market, but Carbonite is trusted and reliable. Review collected by and hosted on G2.com.

Nancy R. E.
NE
Nancy R. E.
Associate Attorney
Law Practice
Small-Business (50 or fewer emp.)
"The File Storage and Back up Protection you need"
4.5/5
What do you like best about OpenText Server Backup?

Automatically backs up files and data to a secure location without the need for a dedicated on site server. User friendly, affordable, secure and has an auto back up feature so you do not forget to back up your data Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Sometimes the auto back up runs a bit slow Review collected by and hosted on G2.com.

Adam W.
AW
Adam W.
Network Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Set it and forget it"
5/5
What do you like best about OpenText Server Backup?

Carbonite does everything for you and is completely automated. The installation is simple and the setup a breeze. If you encounter any problems the custom support is top notch and responds to issues quickly. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Does not have any SQL database maintenance features and those must be run separately. Formerly, I had both the backup of the SQL database and the database maintenance automated in the same script, but now with Carbonite I must run the database maintenance manually. Also, restoring the database is more difficult because the backup is in a proprietary Carbonite format which requires the use of Carbonite to perform the restore, whereas before I could load my SQL backups directly from the SQL software. Review collected by and hosted on G2.com.