# OpenText Server Backup Reviews
**Vendor:** OpenText  
**Category:** [Server Backup Software](https://www.g2.com/categories/server-backup)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 83
## About OpenText Server Backup
OpenText™ Server Backup is a cloud-based backup and disaster recovery solution designed to protect physical and virtual servers from ransomware, hardware failures, accidental deletion, and other data loss events. It securely backs up server data to the cloud with encryption in transit and at rest, while enabling fast recovery of files, folders, volumes, or entire servers when needed. Built for IT teams, SMBs, and managed service providers, OpenText Server Backup simplifies backup management through a centralized cloud console with automated policies, monitoring, reporting, and recovery workflows. Incremental backups reduce bandwidth and storage usage by only backing up new or changed data after the initial backup. Key benefits include: \* Rapid recovery from ransomware, outages, and disasters \* Secure cloud backup with encrypted storage and transmission \* Automated backups with customizable retention policies \* Centralized management across multiple servers and sites \* Bare-metal recovery for full server restoration \* Flexible recovery options for files, volumes, or complete systems \* AWS cloud storage integration for scalability and resilience \* Lightweight agents with minimal performance impact OpenText Server Backup helps organizations improve cyber resilience, minimize downtime, and ensure business continuity without the complexity of traditional backup infrastructure.




## OpenText Server Backup Reviews
  ### 1. after a couple of initial problems, the service is good

**Rating:** 3.5/5.0 stars

**Reviewed by:** helpdesk i. | helpdesk, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

the fact that it is very intuitive, and give a good quality for what you pay

**What do you dislike about OpenText Server Backup?**

The time of delete a backup, the fact that i found troubles for log in the first time

**Recommendations to others considering OpenText Server Backup:**

excellent value for money that you spend for

**What problems is OpenText Server Backup solving and how is that benefiting you?**

they automatically make backups which are very safe, and I get information every day

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review - I'm glad that you're finding the product to be intuitive and easy to use. 

  ### 2. Software that just seems to work - don't need to monitor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim S. | Senior Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

It requires little maintenance and just seems to work without much effort

**What do you dislike about OpenText Server Backup?**

Reporting is lack and seems to eat CPU resources for some reason

**Recommendations to others considering OpenText Server Backup:**

Take the training and allow them to help you configure - it's a breeze.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Solving the problem of two replica datasets in two locations with quick availability in case of failure.

**Official Response from Keenan Humphrey:**

> Hey there - Glad to hear you're enjoying the ease-of-use that Carbonite Server offers. I'm interested to hear about the features you'd like to see regarding reporting. Please feel free to reach out to us on the community to start that discussion: www.community.webroot.com

  ### 3. User-friendly backup solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leo K. | Data Centre Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OpenText Server Backup?**

Ease of use, reliability and user support.

**What do you dislike about OpenText Server Backup?**

Repeat backup errors with no resolution provided.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Though we often see repeat errors on certain servers, it works reliably on most machines.

**Official Response from Keenan Humphrey:**

> Glad to hear it's been easy to use - thanks for the review and feedback! 

  ### 4. Great server backup product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about OpenText Server Backup?**

The Carbonite Server backup product is easy to use and will make you feel confident about your offsite backups.

**What do you dislike about OpenText Server Backup?**

Nothing, it is a simple-to-use solution you just set it and forget it.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

My offsite backup of all my sensitive customer data which is required to be backed up for compliance reasons.

**Official Response from Keenan Humphrey:**

> Thanks for the review! Happy to hear that Carbonite Server has been a simple, set-it-and-forget-it solution for you!

  ### 5. Server and backup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos T. | Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about OpenText Server Backup?**

I like the integration of specific hardware for our backup structure and greater security for highly relevant data.
Redundancy of specific data.

**What do you dislike about OpenText Server Backup?**

I have some minor issues with auto-connect and backup, and sporadic and annoying outages.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Protection against data disasters, I have a personal local server and automatic backup with data redundancy to avoid losing information due to mishandling of the server or virus attack, alerts to changes or possible viruses.

**Official Response from Keenan Humphrey:**

> Thank you for the review - I will share your feedback with the team!

  ### 6. It's helped save files that were lost in a storage failure.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven A. | Sales And Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

Saved my files after a storage drive failed.

**What do you dislike about OpenText Server Backup?**

Kind of a clunky interface for what I needed

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Needed to have back ups

**Official Response from Keenan Humphrey:**

> Hey there Steven - It sounds like Carbonite Server has been largely useful to your business. I understand you have some gripes with the interface, but I'm curious if there's something else going wrong that leads you to leave us a 2.5/5 star rating? Please reach out to our support team for any assistance you may need: https://www.carbonite.com/contact-us

  ### 7. Streamlined Software Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about OpenText Server Backup?**

Super easy to integrate into work place.

**What do you dislike about OpenText Server Backup?**

There hasn't been much communication from support however there hasn't been a need for engagement yet.

**Recommendations to others considering OpenText Server Backup:**

I would recommend regular communication with users/admins to engage the community to solidify one's confidence in the Carbonite Support Team.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Data Security; Data Loss Management, Cloud Storage.

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review and thank you for giving us a recommendation! 

  ### 8. I have been using this software and want to tell you about this software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Himanshu G. | Marketing Head, Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about OpenText Server Backup?**

This platform is very easy to use.You don't need any tutorial or something to learn using this software. It is very good and efficient software. And it is better backup option.

**What do you dislike about OpenText Server Backup?**

Well there is nothing to actually dislike it but we have other options too in the market.

**Recommendations to others considering OpenText Server Backup:**

It is very good software to use as backup server.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

It makes server local backup very fast and good. You don't have to remember everything. Once it implemented , it runs very smoothly and become easy to use.

**Official Response from Keenan Humphrey:**

> Thank you so much for leaving us a review! I'm glad to hear that your implementation was smooth and the product is meeting your needs! Please feel free to reach out if you ever have any difficulties: https://www.carbonite.com/contact-us

  ### 9. Decent Product, Great Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OpenText Server Backup?**

Their support is the best.  The product itselfs seems to work okay

**What do you dislike about OpenText Server Backup?**

The interface is a little clunky.  The alerts aren't very good either.

**Recommendations to others considering OpenText Server Backup:**

I would advise using it.  Work closely with support, their support is the best.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Needing backups stored in the cloud at a reasonable price.

**Official Response from Keenan Humphrey:**

> Thanks for leaving us some useful feedback! 

  ### 10. DoubleTake replication tool - Carbonite

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

1. Its a good tool for replication 

2. Prioodic but fix and patch updates are available which keep it up to date.

**What do you dislike about OpenText Server Backup?**

1. As I said earlier, like every other tool time it gives an issue 
2. Support SLA at time required escalation to get attention

**Recommendations to others considering OpenText Server Backup:**

It's great tool, it helped In DRStrategy

**What problems is OpenText Server Backup solving and how is that benefiting you?**

1. At united, we use the DoubleTake tool to replicate our PROD servers to the DR environment.

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review and some feedback! I'm sorry to hear you're having difficulty escalating support issues. Please reach out to our support team directly and let them know your feedback directly: https://www.carbonite.com/contact-us

  ### 11. Works well !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about OpenText Server Backup?**

The ability to restore current or historical data

**What do you dislike about OpenText Server Backup?**

The speeds are not the best, but are manageable

**What problems is OpenText Server Backup solving and how is that benefiting you?**

We needed the ability to restore historical data, as well as current, and this resolved that need.

**Official Response from Keenan Humphrey:**

> Thank you for leaving us a review! I understand that you're finding the speeds to be less-than-ideal. Please reach out to our support team to find out if there's anything we can do to fix that issue: https://www.carbonite.com/contact-us

  ### 12. Straightforward, efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about OpenText Server Backup?**

Transferring users between devices is a straightforward process via the web console.

**What do you dislike about OpenText Server Backup?**

Every once in a while, restoring from backup will cause a folder permissions issue.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Windows user device migrations
Passive cloud backups

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review - I recommend reaching out to our business support team to discuss that permissions issue: https://www.webroot.com/us/en/business/support/contact

  ### 13. Excellent Backup Server- Look No further !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

Extremely easy to use, very easy setup, friendly interface !!

**What do you dislike about OpenText Server Backup?**

Nothing to dislike so far and sincerely hope you guys keep it like that !! Everything works perfectly.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

All our backup is on Carbonite. LIfe saver in the emergency times and extremely helpful for all the audits when we have to show proof of backup. It gives immense confidence to our clients,

**Official Response from Keenan Humphrey:**

> Thanks so much for leaving us such a positive review! I'm glad to hear our product is meeting all of your expectations and needs!

  ### 14. one of best back solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadim M. | I, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

simple, easy to use and centralized management of options and backups

**What do you dislike about OpenText Server Backup?**

there is nothing to dislike compared to other competitor applications

**What problems is OpenText Server Backup solving and how is that benefiting you?**

central backup solution for the whole organization

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review and some positive feedback! 

  ### 15. Very pleased with using Carbonite!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

Excellent customer service if I have a question, and ability to easily retrieve and backup computers.

**What do you dislike about OpenText Server Backup?**

Initially, the home page was confusing to me, and I think if there were some links to explanations for each menu option that would be helpful. Through trial and error, I was able to figure things out, and in contacting customer support I was able to obtain a helpful user guide.

**Recommendations to others considering OpenText Server Backup:**

Have a Carbonite employee walk you through the basics.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

No issues. One benefit was when an employee mistakenly deleted important files and we were able to retrieve them.

**Official Response from Keenan Humphrey:**

> Thanks so much for leaving us a review and some feedback about our website navigation! 

  ### 16. Carbonite

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

Regarding the AS400/Iseries - the ability to schedule backup and have them run unattended.  Notification on status to know that backups were succesful.

**What do you dislike about OpenText Server Backup?**

The windows server backups are not easy to decifer and virtualization/recovery is much more involved versus Datto.

**Recommendations to others considering OpenText Server Backup:**

Ensure that recovery is tested.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Backup, recovery of files and preparation for disaster recovery.

**Official Response from Keenan Humphrey:**

> Thank you for leaving us some valuable feedback! If you need some assistance with virtualization/recovery, please reach out to our support team: https://www.carbonite.com/contact-us

  ### 17. Carbonite Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about OpenText Server Backup?**

The customer service is good, they are helpful.

**What do you dislike about OpenText Server Backup?**

I like most aspects of carbonite, I wish their knowledge base was easily accessible.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

nothing

**Official Response from Keenan Humphrey:**

> Thanks for the review - I'd love to find out what you dislike about the knowledge base. Please feel free to reach out to us on the community forum with more details: https://community.webroot.com/

  ### 18. Best Backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

The setup was straightforward.  It also checks 2 boxes, with on prem backups and backups to the cloud.

**What do you dislike about OpenText Server Backup?**

User interface could be a little better.

**Recommendations to others considering OpenText Server Backup:**

One of a kind product.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Carbonite evault solves not having to manually take backups off site.

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a review! We will continue updating our user interface to be cleaner and more user-friendly! 

  ### 19. Excellent backup product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about OpenText Server Backup?**

Easy to backup and restore.               22222222222222222222222222222222222222

**What do you dislike about OpenText Server Backup?**

Don't need emails saying backup successful just emails when there are issues.

**Recommendations to others considering OpenText Server Backup:**

Never had a restore job fail or not recover the exact data I wanted

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Backup of Microsoft 365 suite

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a positive review - glad you're enjoying the product! 

  ### 20. Carbonite Server

**Rating:** 3.0/5.0 stars

**Reviewed by:** Aannd K. | associate lead, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about OpenText Server Backup?**

Double-Take Availability, Double-Take Recover now

**What do you dislike about OpenText Server Backup?**

support and DT monitoring part, and not seen proper video and documentation.
no proper customer trainings .

**Recommendations to others considering OpenText Server Backup:**

Improve the customer support

**What problems is OpenText Server Backup solving and how is that benefiting you?**

still some issues

**Official Response from Tyler Moffitt:**

> Hey Aannd,

Thanks for the review. Have you seen all of our training videos on youtube? Here is a collection you might find useful




  ### 21. The backup system is fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

I like the cloud features the web interface

**What do you dislike about OpenText Server Backup?**

so far i have not found anything that i don't like about the system or service

**Recommendations to others considering OpenText Server Backup:**

Get this system it will save you time and heads for ease of use and the peace of mind your data is backed up and secured.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

the assurance of data backup

**Official Response from Keenan Humphrey:**

> Thanks for leaving us a positive review - I'm glad to hear you're enjoying the web interface and cloud backup features!

  ### 22. Carbonite

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about OpenText Server Backup?**

Carbonite is somewhat easy to use. I like that I can see all my devices.

**What do you dislike about OpenText Server Backup?**

I dislike how hard it can be to restore full devices instead of each indiviidual file. If this is possible, it's not clear how to do it.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

We have a backup tool that cost efficient.

**Official Response from Keenan Humphrey:**

> Thank you for leaving us a review. I'd love to get you some assistance with restoring full devices with more ease. Please reach out to our support team to do some troubleshooting: https://www.carbonite.com/contact-us

  ### 23. Good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

Very simple to use, good dats transfer speeds when I need to perform a backup restore.

**What do you dislike about OpenText Server Backup?**

I haven't found many downsides just yet.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Automatically backs up all of my work data so if my computer goes down or crashes I don't lose files or information

**Official Response from Keenan Humphrey:**

> Thanks so much for leaving us a positive review! Glad to hear Carbonite Server is meeting all of your expectations!

  ### 24. Reliable Daas Recovery tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about OpenText Server Backup?**

1. Its roadmap is easy to understand
3. Reliable and shuttle
3. Easy to install in the system

**What do you dislike about OpenText Server Backup?**

1. Features are limited
2.Reports are complex

**What problems is OpenText Server Backup solving and how is that benefiting you?**

We used it as DaaS recovery system in our organization. Although due to some limitations, we did not use it forward, but it was a good tool .

**Official Response from Keenan Humphrey:**

> Thank you so much for leaving us a review and some actionable feedback! I'll be sure to take your thoughts back to our product team for review. 

  ### 25. Fits all our backup needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about OpenText Server Backup?**

Easy to manage. Automated backups are great for all businesses

**What do you dislike about OpenText Server Backup?**

There is nothing negative about carbonite that i have came across

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Ability to reimage a machine and instantly transfer files back. Great when you need to find a specific file to restore.

**Official Response from Keenan Humphrey:**

> Thanks so much for leaving us feedback and a positive review!

  ### 26. Carbonite Server Is Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt J. | Information Technology Development Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2020

**What do you like best about OpenText Server Backup?**

The Carbonite platform is so easy to use that we literally have non-savvy customers who can set it up, deploy it, and configure it alone. Versatile and efficient, this platform is so much better than most of the other backup solutions we have implemented in the past.

**What do you dislike about OpenText Server Backup?**

There really is nothing to dislike about this product. we use it daily and deploy it weekly.

**Recommendations to others considering OpenText Server Backup:**

Just do it! This server is awesome and we highly recommend it. You won't be disappointed.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Having the Carbonite Server locally makes backups quick and non-obtrusive. Just set it and forget it.

  ### 27. Fairly reliable and customizable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kurt S. | Computer Programmer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about OpenText Server Backup?**

The ease to create and change backup sets.  It works on large and small servers with out much difficulty.

**What do you dislike about OpenText Server Backup?**

It has tripped off on us and has not backed up records we needed backed up.  We have set up confirmations on a 20 or so servers, and it would be nice if they had a web -based interface that we could check the backup status of all our servers.

**Recommendations to others considering OpenText Server Backup:**

After implementation, it goes quite smoothly. Just be sure to check in every once in a while to make sure everything looks chipper.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Hands free backups for all of our servers and drives.  It has saved us time and brain power being able to rely on it to do its job unsupervised.

  ### 28. Carbonite Saves so much time and data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary L. | Usui System of Reiki Master Level Practitioner, Alternative Medicine, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2018

**What do you like best about OpenText Server Backup?**

Easy to setup and auto selects which folders to backup. Everything is encrypted and servers are fast to restore from. Pricing is great as well.

**What do you dislike about OpenText Server Backup?**

Many other options on the market, but Carbonite is trusted and reliable. 

**Recommendations to others considering OpenText Server Backup:**

Setup and perform a full backup right away. Use it was a file migration tool for other PCs.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Saving customers data and allowing us to transfer from one PC to another if the hard drive fails. 

  ### 29. The File Storage and Back up Protection you need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy R. E. | Associate Attorney, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2017

**What do you like best about OpenText Server Backup?**

Automatically backs up files and data to a secure location without the need for a dedicated on site server.   User friendly, affordable, secure and has an auto back up feature so you do not forget to back up your data 

**What do you dislike about OpenText Server Backup?**

Sometimes the auto back up runs a bit slow

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Saving data automatically so it is preserved and not at risk if there is a system crash

  ### 30. Set it and forget it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam W. | Network Administrator, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2017

**What do you like best about OpenText Server Backup?**

Carbonite does everything for you and is completely automated.  The installation is simple and the setup a breeze.  If you encounter any problems the custom support is top notch and responds to issues quickly.

**What do you dislike about OpenText Server Backup?**

Does not have any SQL database maintenance features and those must be run separately.  Formerly, I had both the backup of the SQL database and the database maintenance automated in the same script, but now with Carbonite I must run the database maintenance manually.  Also, restoring the database is more difficult because the backup is in a proprietary Carbonite format which requires the use of Carbonite to perform the restore, whereas before I could load my SQL backups directly from the SQL software.

**Recommendations to others considering OpenText Server Backup:**

It really is one of the best automated cloud backup solutions out there.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

When our SQL database backup solution stopped functioning Carbonite's server solution saved the day.  It now automates the backup of the SQL database.

  ### 31. Carbonite - the set it and forget it cloud backup tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derek S. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2017

**What do you like best about OpenText Server Backup?**

Ease of download and install, does not require much configuration.  Once backed up, it synchronizes to the cloud and unless you go over your quota, just does it's thing.

**What do you dislike about OpenText Server Backup?**

Slow upload.  After a period of time, the bandwidth allotted is bottlenecked and slows down.  If there is a very large amount of data, it can take weeks to completely upload.

**Recommendations to others considering OpenText Server Backup:**

Great software, especially for simple backup of files and documents.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

Automated backup of essential data and bare metal of computers / servers.  Software does a great job especially on simple data of backing up files.  Set it and forget it.

  ### 32. Carbonite saves my users from themselves.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey S. | Director of Information Technology, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2017

**What do you like best about OpenText Server Backup?**

Continuous Backup for a mobile workforce is easy to do.

**What do you dislike about OpenText Server Backup?**

The software does not auto update on servers.

**What problems is OpenText Server Backup solving and how is that benefiting you?**

I use Carbonite for backup on Servers and Client Mac OS X and Windows computers.

  ### 33. Great Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2017

**What do you like best about OpenText Server Backup?**

Ability to do server backups off site. Ease of use of software.

**What do you dislike about OpenText Server Backup?**

pricing could be a bit better for multiple servers and desktops

**What problems is OpenText Server Backup solving and how is that benefiting you?**

We switched from individual computer backups to the cloud, to having the computers backup to the server and the server backs up to the cloud. Saves backup time and bandwidth. 



- [View OpenText Server Backup pricing details and edition comparison](https://www.g2.com/products/opentext-server-backup/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-30+23%3A01%3A20+-0500&secure%5Bsession_id%5D=17d2ade3-5f73-4e2c-8f00-39e8d8a736be&secure%5Btoken%5D=60623bbad6b61c02cb261bd81374c7bdbe9e91505e5b42f94ba903c22a476e14&format=llm_user)

## OpenText Server Backup Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Compatibility **
- File Formats
- Partitions

**Functionality**
- Data Backup
- Backup Automation
- Integration

**Solution Provision**
- Service Provision
- Pay by Usage
- System Failover
- Off-Site Data Storage
- Data Replication

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats

**Management**
- Backup
- Storage

**Admin**
- Backup Management

**Management**
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Management**
- Security Standards
- Encrypted Storage

**Security **
- Encryption
- Data Protection

**Agentic AI - Disaster Recovery as a Service (DRaaS)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

## Top OpenText Server Backup Alternatives
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  - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (420 reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (719 reviews)

