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OpenText Server Backup Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

18 months

User Insights

Average based on 83 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

OpenText Server Backup Reviews (83)

Reviews

OpenText Server Backup Reviews (83)

4.5
83 reviews

What do users say?

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Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"A reliable and competitive Online backup solution."
4.5/5
What do you like best about OpenText Server Backup?

Carbonite Server is an Agent-based cloud storage Backup solution. Once the Agent is deployed, back-up configuration is quick and straightforward for both file and folder and applications like SQL and IIS. The same platform will back-up physical and virtual systems (Hyper-V, Vmware) as well as all the mainline Operating Systems, including Windows Server, Linux, Solaris etc. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Download speeds for recovery can be slow depending on your location, and its worth keeping an eye on storage costs which, like most online backups, can grow if you are not keeping an eye on the data growth. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thank you for this positive and detailed review. We are so glad to hear that Carbonite Server is solving some of your business needs such as Disaster Recovery. Appreciate your feedback about download speeds/recovery - this is always an area we are looking to improve.

AA
Arjan A.
Technical Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Tech oriented backup solution"
4/5
What do you like best about OpenText Server Backup?

Carbonite is easy to set up and works great for almost all backup scenarios. Status updates in mail are good, but sometimes cryptic and require a look in the interface for the details. Restores work great, even across platforms. You can restore ESXi VM's on HyperV and vice versa. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

The interface does stay the way you left it. so you have to do the sorting each time you login. A default sort order of first sitename and then computername makes more sense in an MSP environment. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thank you for leaving some actionable feedback about the interface - I'll bring this critique to our product team!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good product, slightly expensive"
4/5
What do you like best about OpenText Server Backup?

Seems reliable and performs well. backups complete without impacting server performance noticeably. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Carbonite server seems a bit more expensive than it's competitors and it's a hard sell when many features are already in use in cheaper products. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Originally submitted 4/13/2023
"Beautiful 365 backup tool"
4/5
What do you like best about OpenText Server Backup?

The interface as well as the granularity of the restorations. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

No particular point to note, we are accompanied if needed. Review collected by and hosted on G2.com.

AA
abder a.
Small-Business (50 or fewer emp.)
Originally submitted 4/26/2023
"very good product"
5/5
What do you like best about OpenText Server Backup?

the ease of use of the product because it is intuitive Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Sometimes the support doesn't take the time to properly analyze the requests. Review collected by and hosted on G2.com.

Ernesto J.
EJ
Ernesto J.
Procurement IT Senior
Enterprise (> 1000 emp.)
"backup services"
5/5
What do you like best about OpenText Server Backup?

I like its efficiency and speed of backup, in addition to the security of your data Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

It may be its form of operation and the change of owners that this may lower its commitment to users Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Very easy to set up, easy to access."
4/5
What do you like best about OpenText Server Backup?

The userability for the server is great, very easy to access by myself and my team. One of the best things must be the ease of use and ease of access. Would recommend this to anyone starting out. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

I don't really believe there are any downsides. Review collected by and hosted on G2.com.

Stephan v.
SV
Stephan v.
Tenable Guru and SentinelOne Pre-sales Engineer
Mid-Market (51-1000 emp.)
Originally submitted 9/26/2022
"Hassle free server backup solution"
5/5
What do you like best about OpenText Server Backup?

Easy to deploy and manage. The solution then runs it self Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Have not come across and negative aspects yet Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Thanks for leaving us a review - I'm excited to hear that adopting Carbonite server has made it easier to comply with regulatory needs!

John H.
JH
John H.
Systems Administrator
Mid-Market (51-1000 emp.)
Originally submitted 3/25/2022
"Carbonite Server - Backups and Disaster Recovery Product"
4/5
What do you like best about OpenText Server Backup?

Carbonite Server is an easy and effective way of restoring files to servers and critical machines that are backed up on a regular basis. It has helped our organization many times in restoring files that were compromised by malware or accidentally deleted by end-users. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Carbonite Server does not always capture the configuration correctly if you are restoring a BMR to a different kind of Hardware. You have to contact support to have work down in the backend to continue Backing Up Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Hey there John - Thanks so much for leaving us a review and providing us some valuable feedback. I'll take your feedback to our product team to see what can be done in regards to DoubleTake not performing a fail-over correctly.

Ramy E.
RE
Ramy E.
Administrator
Small-Business (50 or fewer emp.)
Originally submitted 1/10/2023
"Carbointe server ensure data is safe"
4/5
What do you like best about OpenText Server Backup?

Easy to set up the Back up schedule with many custom options.

The reliability of the solution.

The cost is acceptable compared to other similar platforms Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Nothing much but user interface can be improves and notifications of failed jobs. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

Hello Ramy - Thank you for leaving us a review! We're glad to hear that the solution has been reliable and easy to use.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

18 months

Average Discount

10%

OpenText Server Backup Comparisons
OpenText Server Backup Features
Data Backup
Backup Automation
Backup
Storage
Continuous Backup
File Formats
File Server Backup
Database Server Backup
Encryption
Data Protection