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OpenText Server Backup Reviews & Product Details

Ransomware. Human error. Hardware failure. Natural disasters. The list of threats to business data and systems is endless. Businesses of all sizes need a straightforward, complete backup and recovery solution that keeps data secure, minimizes downtime and protects company operations. Carbonite Server is a reliable, all-in-one server protection for virtual, physical and legacy systems. We offer flexible deployment models including direct-to-cloud, onsite, and hybrid configurations. We also offer optional hardware appliances for customers who would like to keep a copy of their data locally while replicating long-term retentions to our secure Carbonite cloud or to another geographically dispersed environment under their control. The full solution is supported 24/7 by our award-winning Carbonite support team.

Seller

OpenText

Product Description

Easy, reliable server backup and recovery for virtual, physical and legacy systems.

Overview by

Tyler Moffitt

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

18 months

View More Pricing Information

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OpenText Server Backup Media

OpenText Server Backup Demo - Carbonite Server Portal

Plenty of options

OpenText Server Backup Demo - Carbonite Server Portal Policy Creation

Creating a Retention Policy

OpenText Server Backup Demo - Carbonite Server Backup Jobs

Backup and Restore Jobs

OpenText Server Backup Reviews (83)

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Tom C.

Support Technician

Small-Business (50 or fewer emp.)

7/26/2022

"Excellent support and service"

4.5/5

What do you like best about OpenText Server Backup?

Support is great and the product works without problems. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

There isn't anything we dislike. As mentioned all seem to work fine. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Hey there Tom - Thanks for leaving us a review!

Verified User in Banking

Mid-Market (51-1000 emp.)

8/25/2022

"Carbonite"

5/5

What do you like best about OpenText Server Backup?

Carbonite is very user-friendly. You can view schedules and add new users quickly. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

The software does not have good reporting capabilities. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thank you for the feedback about reporting capabilities.

Charles W.

Service Desk Analyst

Small-Business (50 or fewer emp.)

7/26/2022

"Fantastic server performance"

5/5

What do you like best about OpenText Server Backup?

The user interface for Carbonite Server was really easy and friendly to use.

Easy to manage once it is up and running Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Takes a while to get the server to function as expected when configuring for the first time

Lack of notification for failed backups Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Hey Charles - Thanks for leaving us a review! Appreciate you providing some honest feedback regarding failed backup notifications as well.

Teri M.

IT Solution Specialist and Sr. Account Executive

Small-Business (50 or fewer emp.)

9/14/2022

"Reliable backup software"

5/5

What do you like best about OpenText Server Backup?

User friendly interface makes it easy to setup and manage/ Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Sometimes it can be difficult to reach the right support person. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thanks for leaving us a review, Teri! I appreciate your comment about support availability - I will bring this feedback to the team so we can continue to improve.

Anjuman C.

IT Technician

Information Technology and Services

Small-Business (50 or fewer emp.)

7/29/2022

"Would reccommend"

5/5

What do you like best about OpenText Server Backup?

Files are backed up securely so I don't need to worry. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Not really a downside but it was difficult to navigate at first however once getting used to it, it is no longer an issue. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thank you for leaving us a review on Carbonite Server! I appreciate the feedback around navigation difficulty. Please feel free to reach out to us on the ideation section of our community forum to make product suggestions:https://community.webroot.com/

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

7/28/2022

"A Solid Backup Solution"

5/5

What do you like best about OpenText Server Backup?

Carbonite is not only reliable, but the platform is easy to use! Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

There is still some work to do with the Evault Linux install regarding memory usage. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thanks for leaving us a review - appreciate the additional feedback.

Verified User in Automotive

Enterprise (> 1000 emp.)

3/16/2022

"Carbonite Server Backup For Business Continuity"

4.5/5

What do you like best about OpenText Server Backup?

Carbonite Server Backup is a versatile solution that allows for both physical and virtual machines to be protected. The product allows us to comfortably ensure RPO targets on enterprise systems while being able to manage historical backup data from onsite and cloud storage platforms. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Carbonite Server Backup has had very few downsides compared to other solutions available for the enterprise. The GUI is sufficient but could use a bit of an overhaul as the look and feel is a bit antiquated, but the overall product works perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Server Backup:

Carbonite Server Backup is a good solution from a trusted company that has years of knowledge in the backup and replication space. Review collected by and hosted on G2.com.

What problems is OpenText Server Backup solving and how is that benefiting you?

Carbonite Server Backup allows our organization to meet very tight RPO targets while having the possibility to choose historical restore points depending on the type of incident we encounter. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thanks for leaving us a review and including some valuable feedback about the UI. Please reach out if you ever have any issues: https://www.carbonite.com/contact-us

Manny F.

Director eCommerce and Digital

Enterprise (> 1000 emp.)

3/25/2022

"Made our life easy!"

5/5

What do you like best about OpenText Server Backup?

It was an easy job to set up, a user-friendly dashboard and it does all the backup during off-hours. Rebooting from the backup is easy and takes no time. Since all the backup is in the cloud, it can be done from anywhere. Review collected by and hosted on G2.com.

What do you dislike about OpenText Server Backup?

Nothing to share! It's a perfect solution for any company or organization Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Server Backup:

It works and can be deployed in no time. Review collected by and hosted on G2.com.

What problems is OpenText Server Backup solving and how is that benefiting you?

The central depository of data, rebooting any new machine with the data in no time. in case of a data breach, not losing anything and last but not the least data security. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of OpenText Server Backup

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Thanks for leaving us a review - I'm glad to hear you've been finding the product easy to use and effective for your needs!